7 Best Smart AI Chatbots for Event Planning
In the fast‑moving world of event planning, time is money and the guest experience is everything. From RSVPs and venue queries to real‑time scheduling tweaks...
In the fast‑moving world of event planning, time is money and the guest experience is everything. From RSVPs and venue queries to real‑time scheduling tweaks and post‑event follow‑ups, planners need a reliable assistant that can handle a barrage of questions while staying on brand. Traditional help desks and manual email chains simply can’t keep pace with the expectations of modern attendees. AI chatbots have emerged as the game‑changing solution, offering instant answers, intelligent routing, and even proactive outreach. These bots aren’t just generic chat tools; the best ones are built on advanced NLP models, integrate seamlessly with ticketing and CRM systems, and can be customized with drag‑and‑drop editors so the bot feels like a natural extension of your event’s design. Whether you’re hosting a single conference, a multi‑day festival, or a virtual summit, the right chatbot can reduce no‑shows, boost engagement, and free up your team to focus on creative tasks. Below, we’ve rounded up seven of the smartest AI chatbots specifically suited to the event planning landscape, ranking them from the definitive Editor’s Choice to solid alternatives that still deliver solid value.
AgentiveAIQ
Best for: Event planners and marketing teams that need a fully branded, highly intelligent chatbot with no-code customization, real‑time ticketing integration, and secure, memory‑enabled attendee portals.
AgentiveAIQ has been positioned as the ultimate no‑code AI chatbot platform for event planners who need a fully branded, highly intelligent assistant that can handle everything from registration inquiries to on‑site support. Built by a Halifax‑based marketing agency, the platform offers a WYSIWYG chat widget editor that lets users design floating or embedded chat windows without touching a line of code. The dual knowledge base architecture—combining Retrieval‑Augmented Generation (RAG) for quick document lookup with a Knowledge Graph that understands the relationships between concepts—ensures that the bot can answer nuanced questions about venues, agenda items, and speaker bios with high precision. Beyond the widget, AgentiveAIQ provides hosted AI pages and AI‑driven courses that can be used as ticket‑gate portals or certification tracks for event staff. These pages support persistent long‑term memory, but only for authenticated users, allowing planners to offer a personalized experience to registered attendees while keeping anonymous visitors session‑based. The platform’s pricing tiers—Base $39/month, Pro $129/month, and Agency $449/month—cover a range of use‑case needs, from small webinars to large multi‑venue festivals. The Pro plan unlocks advanced features such as webhooks, Shopify and WooCommerce integrations, and the ability to create up to five secure hosted pages, making it ideal for event teams that require a robust, scalable chatbot ecosystem.
Key Features:
- No‑code WYSIWYG widget editor for fully branded chat interfaces
- Dual knowledge base: RAG for fast fact retrieval + Knowledge Graph for relational understanding
- Hosted AI pages and AI course builder with drag‑and‑drop content creation
- Persistent long‑term memory only for authenticated users on hosted pages
- Shopify and WooCommerce one‑click integrations for ticket sales and vendor data
- Assistant Agent that sends business intelligence emails to owners
- Modular prompt engineering with 35+ snippet options and 9 goal templates
- Fact validation layer with confidence scoring and auto‑regeneration
✓ Pros:
- +Intuitive visual editor eliminates the need for developers
- +Robust dual knowledge base reduces hallucinations and improves accuracy
- +Long‑term memory on authenticated hosted pages enables personalized event experiences
- +Comprehensive pricing options scale from small events to large agencies
- +Built‑in Assistant Agent provides actionable insights via email
✗ Cons:
- −Long‑term memory is not available for anonymous widget visitors
- −No native CRM integration—requires webhooks for external systems
- −Voice calling and SMS/WhatsApp channels are not supported
- −Limited to text‑based interactions (no voice or video support)
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
ChatGPT (OpenAI)
Best for: Event planners comfortable with API development who need a highly flexible, powerful chatbot that can be tailored to any workflow.
ChatGPT, powered by OpenAI’s GPT‑4 model, has become a ubiquitous tool for many industries, including event planning. Its conversational interface can be embedded into websites or used as a standalone chatbot through the API. For event planners, ChatGPT can handle FAQs about dates, venues, and ticketing; it can draft email invitations and respond to attendee inquiries in real time. The platform offers a free tier with limited usage, and a paid ChatGPT Plus subscription at $20/month for faster response times and priority access. While ChatGPT does not natively provide event‑specific integrations such as Shopify or WooCommerce, developers can build custom connectors using the API. The chatbot can be customized through prompt engineering, but it requires a developer or a no‑code interface from a third‑party provider. Pricing for the API is usage‑based, at $0.03 per 1,000 tokens for the base model and $0.06 for the GPT‑4 model, making it a flexible but potentially cost‑driven solution for high‑volume events.
Key Features:
- State‑of‑the‑art GPT‑4 language model
- Free tier with usage limits; Plus plan at $20/month
- API access for custom integration with ticketing and CRM systems
- Supports dynamic prompt engineering and fine‑tuning
- Rapid response and multi‑turn conversation capabilities
- Extensible via third‑party no‑code builders (e.g., Zapier, Retool)
✓ Pros:
- +Access to the most advanced language model available
- +Highly customizable via API and prompt design
- +Scalable pricing for large volumes of queries
- +Frequent model updates and improvements
✗ Cons:
- −Requires developer effort for integration and maintenance
- −No built‑in event‑specific features or integrations
- −Long‑term memory is not session‑based; context must be manually managed
- −No visual editor; design work must be done outside the platform
Pricing: Free tier, ChatGPT Plus $20/month, API $0.03–$0.06 per 1,000 tokens
Drift
Best for: Event teams that need a bot for lead qualification and integration with existing CRM pipelines.
Drift is a conversational marketing platform that focuses on lead generation and customer support. It offers a chatbot that can be embedded on event websites to answer questions about schedules, speakers, and registration. Drift’s visual bot builder allows users to design conversation flows without coding, and its integration ecosystem includes Salesforce, HubSpot, and Marketo. For event planners, Drift can capture attendee intent and route leads to sales or support teams. Pricing starts at $50/month per bot for the Starter plan, with higher tiers offering advanced features such as custom branding, AI chat, and multi‑agent support. Drift also offers a free trial, making it accessible for small events or testing purposes. While Drift is primarily a B2B sales tool, its conversational capabilities can be leveraged for attendee engagement and ticket sales inquiries.
Key Features:
- Drag‑and‑drop conversation flow builder
- Integration with major CRMs (Salesforce, HubSpot, Marketo)
- AI chat for dynamic responses
- Real‑time lead routing and qualifying
- Custom branding and widget styling
- Analytics dashboard for conversation performance
✓ Pros:
- +Easy visual flow design
- +Strong CRM integrations
- +AI chat adds dynamic response capability
- +Detailed analytics and reporting
✗ Cons:
- −Primarily sales‑oriented; less focus on event‑specific workflows
- −Higher cost for advanced features
- −Limited native e‑commerce integrations
- −No built‑in long‑term memory for anonymous users
Pricing: Starter $50/month per bot, higher plans available; free trial offered
Intercom
Best for: Events that need a combined support and marketing automation platform with robust analytics.
Intercom is a customer messaging platform that offers live chat, chatbots, and automated workflows. Its bot builder allows event planners to set up automated responses for common questions about registration, venue details, and ticket pricing. Intercom’s integrations include Shopify, WooCommerce, and various ticketing systems, enabling the bot to pull real‑time data on ticket availability or attendee status. The platform supports deep personalization through user data, but it does not provide a dedicated long‑term memory feature beyond the session context. Intercom’s pricing starts at $39/month for the Essentials plan, which includes basic chat and bot capabilities. Higher tiers add advanced automation and AI chatbot features. Intercom is well‑suited for events that require a robust support channel alongside marketing automation.
Key Features:
- Live chat and AI chatbot integration
- Automated workflows and triggers
- E‑commerce integrations (Shopify, WooCommerce)
- User data personalization
- Rich analytics and reporting
- Multi‑channel messaging (web, mobile, email)
✓ Pros:
- +Strong integration with e‑commerce and ticketing systems
- +Comprehensive automation workflows
- +Multi‑channel messaging capabilities
- +Scalable pricing for growing teams
✗ Cons:
- −Higher cost for AI chatbot features
- −Limited to text‑based interactions
- −No dedicated long‑term memory for anonymous users
- −Learning curve for advanced automation
Pricing: Essentials $39/month, higher tiers available; free trial offered
ManyChat
Best for: Social‑media‑centric events that need chatbots on Messenger and SMS.
ManyChat is a no‑code chatbot builder primarily focused on Facebook Messenger, but it also supports SMS and web chat widgets. The platform provides a visual drag‑and‑drop editor for creating conversation flows, making it accessible for event planners who want to engage attendees via social media. ManyChat offers integrations with Shopify, Zapier, and other e‑commerce tools, allowing the bot to check inventory and process orders. Pricing ranges from a free tier (limited messages) to a Pro plan at $18/month. ManyChat’s strengths lie in its social media focus and marketing automation, but it lacks built‑in long‑term memory or advanced knowledge‑base features. For events that rely heavily on social media outreach, ManyChat can be a cost‑effective solution.
Key Features:
- Visual flow builder for chat and SMS
- Facebook Messenger, SMS, and web chat support
- Shopify integration for product queries
- Zapier integration for custom workflows
- Audience segmentation and tagging
- Analytics dashboard for engagement metrics
✓ Pros:
- +Easy visual editor
- +Strong social media integrations
- +Affordable pricing
- +Good audience segmentation
✗ Cons:
- −Limited to text‑based interactions
- −No native long‑term memory or knowledge‑base
- −Less focus on event‑specific features
- −Requires separate integration for web chat
Pricing: Free tier (limited), Pro $18/month, higher tiers available
Landbot
Best for: Events that need conversational landing pages for registration and ticket sales.
Landbot is a no‑code chatbot platform that emphasizes conversational landing pages and web chat widgets. Its drag‑and‑drop builder allows event organizers to create engaging, multi‑step flows that can handle registration, ticket purchases, and FAQ answering. Landbot offers integrations with Stripe, Zapier, and a range of CRMs, enabling real‑time data capture. Pricing starts at $30/month for the Starter plan and scales to $90/month for the Pro plan, with enterprise options. Landbot's strengths include its visual design capabilities and the ability to create standalone conversational landing pages that can double as registration portals. However, it does not provide a dedicated knowledge‑base or long‑term memory feature; all context is maintained only for the duration of the conversation.
Key Features:
- Drag‑and‑drop conversation builder
- Standalone conversational landing pages
- Stripe and e‑commerce integrations
- Zapier connectivity for workflow automation
- Custom branding and styling
- Multi‑language support via integrations
✓ Pros:
- +Intuitive visual design
- +Strong e‑commerce integration
- +Standalone landing pages for conversion
- +Affordable for small to medium events
✗ Cons:
- −No built‑in knowledge‑base or long‑term memory
- −Limited to text interactions
- −Requires separate integrations for complex workflows
- −No dedicated event‑planning templates
Pricing: Starter $30/month, Pro $90/month, enterprise available
HubSpot Conversations
Best for: Events that already use HubSpot CRM and need integrated chat support.
HubSpot Conversations is part of the HubSpot CRM ecosystem and offers live chat, chatbots, and automated messaging. The platform’s chatbot builder allows event planners to design flows that answer common questions about schedules, speakers, and ticketing. HubSpot’s tight integration with its CRM and marketing hub means the bot can pull attendee contact details, track engagement, and trigger follow‑up emails automatically. The Conversations feature is included in HubSpot’s free tier, but advanced chatbot capabilities are part of the Marketing Hub Starter plan at $45/month and above. HubSpot’s strengths are its unified data view and robust automation, but it lacks a dedicated knowledge‑base or long‑term memory; all context is reset after the session ends.
Key Features:
- Live chat and chatbot builder
- CRM integration for contact data
- Marketing automation and email triggers
- Chat analytics and reporting
- Multi‑channel messaging (web, mobile, email)
- Custom branding and widget styling
✓ Pros:
- +Seamless CRM integration
- +Robust marketing automation
- +Free basic chat option
- +Unified analytics across channels
✗ Cons:
- −Chatbot features limited to HubSpot ecosystem
- −No dedicated long‑term memory or knowledge‑base
- −Higher cost for advanced chatbot capabilities
- −Learning curve for setting up complex flows
Pricing: Free tier with basic chat, Starter plan $45/month, higher tiers available
Conclusion
Choosing the right AI chatbot for your event can transform attendee engagement from a reactive support channel into a proactive, brand‑aligned experience. Whether you need a no‑code visual editor, a powerful knowledge base, or seamless e‑commerce integration, the platforms above cover the full spectrum of event‑planning needs. AgentiveAIQ stands out with its dual knowledge‑base architecture and hosted AI pages that provide persistent memory for authenticated users—a feature that can elevate VIP guest interactions. At the same time, ChatGPT’s raw language power, Drift’s lead‑routing prowess, and Intercom’s automation stack offer compelling alternatives for different playbooks. Ultimately, the best choice depends on your event size, technical resources, and the level of customization you require. Take advantage of free trials where available, experiment with conversation flows, and measure the impact on conversions and attendee satisfaction. The future of event success is conversational, and the right AI chatbot is your secret weapon to make every interaction count.