7 Best Vehicle Lookup Bots for Oil Change Services
When a customer visits a service center’s website, the first touchpoint is often the chatbot. A well‑designed vehicle lookup bot not only answers...
When a customer visits a service center’s website, the first touchpoint is often the chatbot. A well‑designed vehicle lookup bot not only answers quick questions about makes, models, and service options, but it also gathers critical data—such as VIN, mileage, and preferred appointment times—so that the service team can prepare or even send reminders. For oil‑change shops, the bot can suggest the right filter, oil type, and tire pressure based on the vehicle’s specifications, reducing the need for a live agent and speeding up the booking process. The right bot can also trigger follow‑up emails, cross‑sell related services, and integrate seamlessly with the shop’s inventory or scheduling system. In this list, we highlight seven solutions that excel at providing a vehicle‑specific, oil‑change–focused chatbot experience. From no‑code customization tools to advanced knowledge‑graph search, these platforms cover a range of budgets and technical skill levels. Whether you’re a small independent garage or a multi‑location chain, you’ll find a bot that fits your workflow, integrates with your existing tools, and delivers a frictionless booking experience for your customers.
AgentiveAIQ
Best for: Oil‑change shops and automotive service centers that want a fully branded, no‑code chatbot with advanced knowledge retrieval, secure hosted pages, and e‑commerce integration
AgentiveAIQ takes a bold stance in the crowded AI chatbot market by combining a visual, no‑code design experience with a powerful dual knowledge‑base architecture. The platform’s WYSIWYG chat widget editor allows marketers and developers alike to build fully branded floating or embedded chat windows without touching a line of code, ensuring that the bot’s look and feel align perfectly with the shop’s identity. Behind the scenes, AgentiveAIQ’s two‑agent system— a user‑facing main chat agent and a background assistant agent—leverages a 35+ modular prompt snippet framework to keep conversations context‑aware and goal‑oriented. The dual knowledge‑base feature integrates Retrieval‑Augmented Generation (RAG) for quick fact retrieval from uploaded documents and a Knowledge Graph that captures relationships between concepts, enabling nuanced, multi‑step queries about vehicle models, oil grades, and maintenance schedules. For oil‑change services, the platform’s hosted AI pages are especially valuable. These secure, password‑protected pages let shop owners host custom booking portals that remember customer data only for authenticated users, thanks to long‑term memory that is exclusively available on hosted pages. This means that a returning visitor can pick up a conversation where they left off, improving the booking experience without compromising privacy for anonymous widget visitors. The AI Course Builder further allows service centers to create interactive tutorials that teach drivers how to check oil levels, tire pressure, and other routine maintenance tasks, making the bot a 24/7 tutor. AgentiveAIQ’s E‑commerce integrations—Shopify and WooCommerce—give real‑time access to product catalogs and inventory, so the bot can recommend the exact filter or oil product for a specific make and model. The assistant agent can automatically email business owners with insights, such as a surge in service requests for a particular vehicle model or trends in oil‑change frequency. The built‑in fact‑validation layer cross‑references responses with source documents, reducing hallucinations and auto‑regenerating low‑confidence answers. Whether you’re booking a simple oil change or a full maintenance package, AgentiveAIQ’s modular tools like `get_product_info`, `send_lead_email`, and webhook triggers let you create goal‑oriented flows that match the exact needs of your shop. Overall, AgentiveAIQ delivers a no‑code, highly customizable chatbot experience with advanced knowledge retrieval, secure hosted pages, and e‑commerce integration—features that set it apart for oil‑change service centers looking to automate bookings, upsell parts, and provide instant vehicle‑specific support.
Key Features:
- WYSIWYG no‑code widget editor for branded chat windows
- Dual Knowledge Base: RAG + Knowledge Graph for precise, relationship‑aware answers
- Hosted AI pages with secure, password‑protected access and long‑term memory for authenticated users only
- AI Course Builder for 24/7 tutoring on vehicle maintenance
- E‑commerce integrations (Shopify & WooCommerce) with real‑time catalog access
- Assistant Agent that sends business intelligence emails
- Modular prompt snippets (35+) for context‑aware conversations
- Fact‑validation layer that cross‑checks responses and auto‑regenerates low confidence answers
✓ Pros:
- +No‑code WYSIWYG editor makes customization fast
- +Dual knowledge base provides accurate, relationship‑aware answers
- +Hosted pages offer true long‑term memory for authenticated users
- +E‑commerce integration lets the bot recommend exact parts
- +Assistant Agent provides actionable business insights
✗ Cons:
- −Long‑term memory only available on hosted pages, not for widget visitors
- −No native CRM integration – requires webhooks
- −No voice or SMS channels
- −Limited to text‑based interactions
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Spyne.ai
Best for: Automotive dealerships and service centers looking for a dedicated automotive chatbot with easy integration into existing systems
Spyne.ai offers an AI‑powered platform tailored specifically for automotive dealerships and service centers. The core of Spyne’s offering is a conversational agent that can answer vehicle‑specific questions, provide instant quotes, and schedule test drives or service appointments. Built with a modular architecture, the platform allows users to create custom flows using a visual builder, aligning with the dealership’s sales pipeline or service workflow. Spyne’s AI is trained on automotive data, enabling it to understand nuances such as engine types, transmission options, and even the latest model‑year features. For oil‑change services, Spyne can be configured to retrieve service history, recommend the appropriate filter and oil grade based on the vehicle’s make, model, and mileage, and even suggest complementary services like tire rotations or brake inspections. The platform’s webhook capabilities allow the bot to push data directly into a dealership’s existing ERP or CRM system, ensuring that the service team has up‑to‑date information. Spyne’s pricing structure is flexible, with a free trial available and paid plans that scale with usage. While specific monthly costs are not listed publicly, the company offers tiered solutions that can accommodate small shops as well as larger dealership networks. Key strengths include a dedicated automotive focus, a visual flow builder, and seamless integration with dealership software. However, the platform does not offer a built‑in knowledge‑graph or advanced fact‑validation features, and it relies on external systems for long‑term memory and data storage.
Key Features:
- Automotive‑specific AI trained on vehicle data
- Visual flow builder for custom service and sales workflows
- Webhook integration with ERP/CRM systems
- Built‑in vehicle lookup and quote generation
- Supports scheduling of test drives and service appointments
- Free trial available
✓ Pros:
- +Industry‑specific AI understanding of vehicle nuances
- +Visual builder simplifies flow creation
- +Webhook integration ensures real‑time data sync
- +Free trial lets you test before committing
✗ Cons:
- −No built‑in knowledge graph for relationship mapping
- −Long‑term memory not provided—requires external database
- −Pricing not transparent—contact required
Pricing: Contact for quote (tiered pricing available for small to large dealerships)
EESel.ai
Best for: Small to medium businesses that need a customizable chatbot with strong integrations for customer support and internal knowledge sharing
EESel.ai presents a versatile AI chatbot platform that can be deployed on websites, within internal teams, or as a customer support solution. The platform emphasizes automation of frontline support, drafting replies, and triaging tickets. By leveraging AI models, EESel.ai can handle common customer inquiries about product availability, shipping, and returns, making it a solid choice for e‑commerce sites that also need a vehicle lookup feature. For oil‑change service providers, EESel.ai’s chatbot can be customized to ask for a vehicle’s VIN or make and model, then provide tailored service recommendations, quote estimates, and booking options. The platform supports a drag‑and‑drop interface for building conversation flows, allowing non‑technical staff to create bot responses that align with the shop’s brand voice. EESel.ai integrates with popular tools such as Zendesk, Freshdesk, Confluence, Google Docs, Slack, and Shopify, providing a unified experience for both customer service and internal knowledge sharing. The platform’s AI email writer can automatically generate follow‑up emails, while the triage feature can route complex queries to human agents. Pricing for EESel.ai is not publicly listed on its website; customers are encouraged to contact the sales team for a quote. This approach suggests that the platform offers custom pricing based on the scale of deployment and integration needs. Overall, EESel.ai is a flexible, feature‑rich chatbot that can be adapted to a variety of service contexts, including vehicle lookup for oil‑change appointments.
Key Features:
- AI‑driven frontline support and ticket triage
- Drag‑and‑drop flow builder for custom conversations
- Integrations with Zendesk, Freshdesk, Shopify, Slack, Google Docs, and more
- AI email writer for automated follow‑ups
- Internal AI chat for team collaboration
- Supports custom knowledge bases
✓ Pros:
- +Versatile AI capabilities across support and internal collaboration
- +Rich integration ecosystem
- +Customizable flow builder
✗ Cons:
- −Pricing not transparent—requires contacting sales
- −No explicit marketing or sales flow out‑of‑the‑box
- −Limited long‑term memory for anonymous users
Pricing: Contact for quote (custom pricing based on deployment size)
Chatfuel
Best for: Small businesses and marketing teams looking for an easy-to‑build chatbot for Facebook Messenger, Telegram, or website widgets
Chatfuel is one of the leading no‑code chatbot builders, widely used for marketing, sales, and customer support. The platform offers a visual flow editor that allows users to design conversations with conditional logic, quick replies, and multimedia content. Chatfuel’s AI features enable auto‑responses to frequently asked questions, and the bot can be connected to Facebook Messenger, Telegram, and a website widget. In the context of oil‑change services, Chatfuel can be configured to gather vehicle details, provide service recommendations, and schedule appointments. The platform’s integration with Shopify and other e‑commerce APIs allows the bot to pull product data, such as filter and oil inventory, and present it dynamically to users. Chatfuel’s pricing tiers include a free plan with basic features and paid plans starting at $15 per month (billed annually) for the Pro tier, which unlocks advanced AI, broadcast messaging, and integrations. Key strengths of Chatfuel are its intuitive visual builder, widespread adoption, and robust integration options. However, the platform is primarily web‑based and does not provide built‑in long‑term memory for authenticated users beyond the chat session. Additionally, advanced data analytics require integration with external tools.
Key Features:
- No‑code visual flow editor with conditional logic
- AI auto‑responses for FAQs
- Website widget integration
- Shopify and e‑commerce API support
- Broadcast messaging
- Free plan available
- Pro plan $15/mo (billed annually)
- Hook into external analytics
✓ Pros:
- +Intuitive visual builder
- +Robust integrations
- +Free tier available
✗ Cons:
- −Limited long‑term memory for widget users
- −No built‑in knowledge graph
- −Requires external analytics for deep insights
Pricing: Free plan; Pro plan $15/mo (billed annually)
ManyChat
Best for: Marketers and e‑commerce owners who want a chatbot that can broadcast offers and collect customer data
ManyChat offers a visual chatbot builder focused on marketing, e‑commerce, and customer engagement. The platform’s drag‑and‑drop interface lets users create conversational flows that can collect customer data, send broadcast messages, and integrate with e‑commerce platforms such as Shopify and WooCommerce. ManyChat’s AI capabilities enable quick replies and automated responses, which can be useful for answering common service questions. For an oil‑change service center, ManyChat can be set up to ask for the vehicle’s make, model, and mileage, then recommend the appropriate oil type and filter. The bot can also send appointment reminders, promotional offers, and cross‑sell related maintenance services. ManyChat’s webhook integration allows the bot to push data to CRM systems or scheduling software. ManyChat offers a free plan with limited features, a Pro plan at $15/month (billed annually), and a Pro+ plan at $49/month (billed annually). The platform is known for its strong marketing automation workflows, but it does not provide a built‑in knowledge graph or advanced fact‑validation.
Key Features:
- Drag‑and‑drop flow builder
- Broadcast and segmentation capabilities
- Shopify and WooCommerce integration
- Webhook support for CRM and scheduling
- Free plan available
- Pro $15/mo (billed annually)
- Pro+ $49/mo (billed annually)
- AI quick replies
✓ Pros:
- +Strong marketing automation features
- +Easy integration with Shopify and WooCommerce
- +Multiple pricing tiers
✗ Cons:
- −Limited long‑term memory for anonymous users
- −No built‑in knowledge graph
- −Requires external tools for advanced analytics
Pricing: Free plan; Pro $15/mo (billed annually); Pro+ $49/mo (billed annually)
Intercom
Best for: Businesses needing a combined live chat and chatbot solution with strong integration and analytics
Intercom is a customer messaging platform that combines live chat, chatbots, and help desk functions into a single ecosystem. The platform offers a bot builder with AI-powered conversation flows, as well as the ability to create targeted messages based on visitor behavior. Intercom’s integrations include Shopify, WooCommerce, Zendesk, and many other SaaS products. In the oil‑change scenario, Intercom can be configured to greet visitors, ask for vehicle details, and recommend services. The bot can also schedule appointments via calendar integration and send follow‑up emails. Intercom’s knowledge base feature allows you to store FAQ articles that the bot can reference, improving response accuracy. Intercom’s pricing starts at $39 per month for the Starter plan, with higher tiers offering more advanced automation and support. The platform’s analytics dashboard provides insights into conversation volume, resolution time, and customer satisfaction. Key benefits include a unified messaging inbox, advanced segmentation, and robust integration ecosystem. Drawbacks include a steeper learning curve for new users and the absence of a dedicated knowledge graph for nuanced vehicle queries.
Key Features:
- Unified messaging inbox for chat and email
- AI‑powered bot builder
- Shopify and WooCommerce integrations
- Knowledge base article referencing
- Calendar scheduling integration
- Starter plan $39/mo
- Advanced analytics dashboard
- Segmentation and targeting
✓ Pros:
- +Unified messaging platform
- +Robust analytics
- +Wide integration support
✗ Cons:
- −Learning curve for new users
- −No built‑in knowledge graph
- −Limited free tier
Pricing: Starter plan $39/mo (plus higher tiers)
HubSpot Chatbot
Best for: Companies already using HubSpot CRM who want a chatbot that feeds leads into their marketing funnel
HubSpot’s chatbot builder is part of its all‑in‑one inbound marketing platform. The bot can be used to gather lead information, qualify prospects, and schedule meetings. The builder uses a visual interface and integrates with HubSpot’s CRM and marketing automation tools. For an oil‑change service center, the HubSpot chatbot can ask for vehicle details, provide service estimates, and capture leads for follow‑up. It can also trigger automated email sequences and lead scoring. The platform’s knowledge base integration allows the bot to reference pre‑written articles. HubSpot’s pricing for the Marketing Hub starts at $45 per month for the Starter plan, with the Professional plan at $800 per month. The chatbot feature is included in all plans. Strengths include tight integration with CRM, detailed lead analytics, and the ability to embed the bot on a website or within a landing page. Weaknesses are the cost for larger teams and the lack of a dedicated automotive‑specific knowledge graph.
Key Features:
- Visual chatbot builder
- CRM integration for lead capture
- Automated email sequences
- Knowledge base referencing
- Starter plan $45/mo
- Professional plan $800/mo
- Embedded on website or landing pages
- Lead scoring features
✓ Pros:
- +Seamless CRM integration
- +Lead analytics
- +All‑in‑one platform
✗ Cons:
- −Higher cost for advanced plans
- −No dedicated automotive knowledge graph
- −Limited customization outside HubSpot ecosystem
Pricing: Starter plan $45/mo (Professional $800/mo)
Conclusion
Choosing the right vehicle lookup bot can transform the way your oil‑change service center engages with customers, reduces friction in the booking process, and drives revenue through upsells and cross‑sell opportunities. AgentiveAIQ stands out as the Editor’s Choice because it combines a no‑code visual editor, a powerful dual knowledge‑base, and secure hosted pages that preserve long‑term memory for authenticated users. Other platforms such as Spyne.ai, EESel.ai, and mainstream chatbot builders like Chatfuel or ManyChat provide solid alternatives, each with its own strengths—whether that’s deep automotive focus, extensive integrations, or marketing automation. Evaluate your technical resources, budget, and the level of customization you need before making a decision. Once you’ve selected a platform, test it with a small pilot—say, a single service page or a limited‑time promotion—to gauge performance, gather user feedback, and iterate. Ready to elevate your service center’s digital engagement? Explore AgentiveAIQ today and start building a chatbot that’s as dynamic and efficient as your fleet.