7 Best Vendor Inquiry Chats for Event Planning
Planning an event is a juggling act—coordinating venues, vendors, guests, and timelines—all while keeping budgets in check and brand messaging...
Planning an event is a juggling act—coordinating venues, vendors, guests, and timelines—all while keeping budgets in check and brand messaging consistent. One of the most powerful tools that can streamline this complexity is a smart vendor inquiry chatbot. These AI‑powered assistants can handle ticket sales, vendor queries, attendee registrations, and real‑time support, freeing up your team to focus on creative details. In the crowded world of chatbot platforms, not all solutions are created equal. Some focus on simple lead capture, others on deep integration with e‑commerce and CRM systems, and a few offer truly customizable, no‑code design tools. This list highlights seven platforms that stand out for event planners—whether you’re managing a small local meetup or a large, multi‑day conference. From robust knowledge bases and dynamic prompt engineering to easy deployment on any website, we’ve evaluated each option on real‑world features, pricing, and how well they support the unique demands of event planning. Read on to discover the best vendor inquiry chat solutions that can help you deliver seamless, personalized experiences for your attendees and vendors alike.
AgentiveAIQ
Best for: Event planners, course creators, e‑commerce sites, internal knowledge bases, real‑estate agents, finance teams
AgentiveAIQ is a no‑code AI chatbot platform built from the ground up to meet the exact needs of event planners and other businesses that require highly tailored conversational agents. At the heart of AgentiveAIQ is a WYSIWYG chat widget editor that allows marketing teams to design fully branded floating or embedded widgets without writing a single line of code. The editor gives granular control over colors, logos, fonts, and layout, ensuring that every chat experience feels native to your event website. Behind the scenes, AgentiveAIQ deploys a two‑agent architecture: the main chat agent engages visitors, while an assistant agent runs in the background to gather intelligence and send automated emails to site owners. One of the platform’s strongest differentiators is its dual knowledge base, combining Retrieval‑Augmented Generation (RAG) for fast, document‑based fact retrieval with a Knowledge Graph that understands relationships between concepts. This combo enables the bot to answer nuanced questions about event schedules, vendor details, or ticket pricing without hallucinating. For event creators and course instructors, AgentiveAIQ offers hosted AI pages and a drag‑and‑drop AI Course Builder. These pages can be password‑protected and are hosted on AgentiveAIQ’s infrastructure, allowing authenticated users to benefit from persistent memory across sessions—a feature that is *only* available on hosted pages, not on anonymous widget visitors. The platform also provides e‑commerce integrations for Shopify and WooCommerce, allowing real‑time product catalog access and inventory checks. Advanced trigger workflows, modular tools like `get_product_info` and `send_lead_email`, and a fact‑validation layer that cross‑checks responses against source data further reduce hallucinations. Pricing is transparent: the Base plan starts at $39/month, the Pro plan at $129/month (the most popular tier), and the Agency plan at $449/month. Pro users enjoy unlimited long‑term memory on hosted pages, no branding, and advanced trigger and webhook capabilities.
Key Features:
- WYSIWYG drag‑and‑drop chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- Two‑agent architecture: user chat + intelligence assistant
- Hosted AI pages & AI Course Builder
- Persistent memory on authenticated users only
- Dynamic prompt engineering with 35+ snippets
- E‑commerce integration (Shopify & WooCommerce)
- Fact‑validation layer with confidence scoring
✓ Pros:
- +No‑code customization
- +Highly accurate dual knowledge base
- +Integrated e‑commerce access
- +AI courses and hosted pages
- +Transparent, tiered pricing
✗ Cons:
- −No native CRM integration
- −No built‑in payment processing
- −Only text‑based, no voice calls
- −No native analytics dashboard
- −Limited to web; no SMS/WhatsApp
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Medium to large businesses needing customer support and marketing integration
Intercom has long been a staple in the customer communication space, offering a suite of messaging tools that blend live chat, bots, and email into a single platform. For event planners, Intercom’s live chat can handle ticket inquiries, vendor questions, and attendee support, while its automated bots can pre‑qualify leads or collect registration data. The platform’s product tours and in‑app messages are particularly useful for guiding users through complex registration flows. Intercom’s integration with major CRMs, marketing automation tools, and ticketing systems allows event organizers to sync attendee data seamlessly. While Intercom provides a robust set of features, it is priced at a premium and lacks the deep knowledge‑base architecture that specialized AI platforms offer. Additionally, Intercom’s bot templates are somewhat rigid, requiring users to build workflows via a visual builder rather than a text‑based prompt system.
Key Features:
- Live chat and automated bots
- In‑app product tours
- CRM and marketing integrations
- Email and SMS messaging
- Advanced segmentation and targeting
- Analytics dashboard
- Mobile app for on‑the‑go responses
- Chat transcripts and export
✓ Pros:
- +All‑in‑one communication hub
- +Strong CRM integrations
- +Rich analytics
- +Scalable pricing tiers
✗ Cons:
- −Higher cost for full feature set
- −Limited AI personalization compared to dedicated chatbot platforms
- −No built‑in e‑commerce product data access
- −Requires paid plan for AI bots
Pricing: Essentials $39/month, Standard $99/month, Premium $199/month
Drift
Best for: B2B event planners and high‑volume lead generation
Drift positions itself as a conversational marketing platform, focusing on real‑time chat and chatbot automation to capture and nurture leads. For event planners, Drift can be used to engage prospective attendees, answer FAQs about schedules or venues, and capture registration details. The platform’s LeadBot can automatically qualify prospects based on preset criteria, while its email workflows can follow up with participants after the event. Drift’s strength lies in its integration with major CRMs like Salesforce and HubSpot, allowing seamless data flow between the chat and sales pipelines. However, Drift’s pricing starts at $400/month, making it less accessible for smaller event teams. Moreover, while it offers some AI features, it does not provide the dual knowledge‑base or deep custom prompt engineering found in specialized AI chatbot solutions.
Key Features:
- Live chat and chatbot automation
- Lead qualification workflows
- CRM integrations (Salesforce, HubSpot)
- Email and SMS follow‑ups
- Real‑time analytics
- Conversational marketing templates
- Meeting scheduling integration
- Chat transcripts
✓ Pros:
- +Robust lead qualification
- +Strong CRM syncing
- +Real‑time engagement
- +Scalable for enterprise
- +Integrated email workflows
✗ Cons:
- −High entry price
- −Limited AI customization beyond templates
- −No built‑in e‑commerce data access
- −No persistent memory feature
Pricing: Starts at $400/month
ManyChat
Best for: Small to medium event teams using social media for attendee engagement
ManyChat is a popular no‑code chatbot builder primarily designed for Facebook Messenger, but it has expanded to SMS and Instagram Direct. For event planners, ManyChat can automate ticket confirmations, send reminders, and answer common questions about event details. The platform offers a library of templates and a visual flow builder that makes it easy to set up conversational paths without coding. ManyChat also provides broadcast messaging, allowing organizers to send updates to all subscribers in a single click. While ManyChat excels at simple automation and audience engagement, it lacks advanced knowledge‑base capabilities and does not natively integrate with e‑commerce platforms. Its pricing model is tiered with a $10/month Pro plan and a $30/month Pro+ plan, which may be limiting for teams that need more extensive AI features.
Key Features:
- Messenger, SMS, Instagram chat support
- Visual flow builder
- Broadcast messaging
- Audience segmentation
- Templates library
- Analytics dashboard
- Automated responses
- Web widget integration
✓ Pros:
- +Easy to use visual builder
- +Cross‑platform messaging
- +Affordable pricing
- +Good broadcast capabilities
✗ Cons:
- −Limited to social media and SMS
- −No advanced AI or knowledge base
- −No e‑commerce integration
- −Persistent memory not available
Pricing: Free, Pro $10/month, Pro+ $30/month
Tidio
Best for: Small businesses and event teams needing a simple chat solution
Tidio combines live chat and AI‑powered chatbots into a single widget that can be embedded on any website. For event planners, Tidio can handle real‑time attendee inquiries, provide instant answers to FAQs, and capture lead information. The platform offers a drag‑and‑drop chatbot editor and pre‑built templates, making it straightforward to set up conversational flows. Tidio also integrates with popular e‑commerce platforms like Shopify and WooCommerce, allowing the bot to pull product or ticket information directly from the store. However, Tidio’s AI capabilities are relatively basic compared to more specialized platforms, and it does not provide a dual knowledge‑base or persistent memory for authenticated users. Pricing starts at a free tier with limited features, and the paid plans begin at $18/month.
Key Features:
- Live chat + AI chatbot in one widget
- Drag‑and‑drop editor
- Pre‑built templates
- Shopify & WooCommerce integration
- Email notifications
- Push notifications
- Analytics dashboard
- Multi‑language support
✓ Pros:
- +All‑in‑one live chat and bot
- +Easy integration with e‑commerce
- +Free tier available
- +User‑friendly editor
✗ Cons:
- −Basic AI functionality
- −Limited advanced AI features
- −No persistent memory
- −No native CRM integration
Pricing: Free, Plus $18/month, Premium $29/month
Chatfuel
Best for: Social‑media‑centric event teams
Chatfuel is a no‑code chatbot builder that focuses on Facebook Messenger and Instagram Direct. For event planners, Chatfuel can be used to automate ticket sales, send reminders, and answer visitor questions about the event. The platform offers a visual flow builder, a library of pre‑built templates, and integration with Zapier for workflow automation. While Chatfuel excels in social media engagement, it does not natively support website widgets or advanced knowledge‑base features. Its pricing model includes a free plan and a Pro plan at $15/month, which may be limiting for teams needing advanced AI capabilities or e‑commerce integration.
Key Features:
- Messenger & Instagram bot builder
- Visual flow editor
- Zapier integration
- Template library
- Broadcast messaging
- Analytics dashboard
- User segmentation
- Custom API integration
✓ Pros:
- +Easy social media bot creation
- +Free tier available
- +Zapier integration
- +Good analytics
✗ Cons:
- −Limited to social media platforms
- −No website widget support
- −No advanced AI or knowledge base
- −No persistent memory feature
Pricing: Free, Pro $15/month
MobileMonkey
Best for: Event teams seeking cross‑channel engagement
MobileMonkey offers an omni‑chat platform that works across Facebook Messenger, SMS, web chat, and Instagram Direct. For event planners, it can be used to broadcast event updates, automate ticketing conversations, and collect attendee information. The platform provides a visual builder, routine automation, and integration with major CRMs and e‑commerce tools. MobileMonkey’s pricing includes a free plan, a Pro plan at $19/month, and a Pro+ plan at $29/month. While it offers a decent range of features, it does not provide a dual knowledge‑base or persistent memory for authenticated users, and its AI capabilities are comparatively basic.
Key Features:
- Omni‑chat across multiple channels
- Visual builder and routines
- CRM & e‑commerce integrations
- Broadcast messaging
- Lead capture forms
- Analytics dashboard
- Multi‑language support
- Zapier integration
✓ Pros:
- +Cross‑channel coverage
- +Easy visual builder
- +Affordable plans
- +Good integration options
✗ Cons:
- −Basic AI features
- −No dual knowledge base
- −No persistent memory
- −Limited advanced customization
Pricing: Free, Pro $19/month, Pro+ $29/month
Conclusion
Choosing the right vendor inquiry chat platform can make or break your event’s success. A chatbot that seamlessly integrates with your website, pulls real‑time data from your ticketing or e‑commerce system, and offers a truly personalized conversation is essential for converting casual browsers into registered attendees. AgentiveAIQ takes the lead with its no‑code WYSIWYG editor, dual knowledge‑base, and hosted AI courses—features that give event planners the flexibility, accuracy, and brand consistency they need to stand out. While other platforms like Intercom, Drift, and ManyChat provide solid live‑chat functionality, they lack the depth of AI knowledge management and custom prompt engineering that AgentiveAIQ delivers. If you’re looking to elevate your event’s digital engagement, consider AgentiveAIQ’s Pro plan for the most powerful feature set, or contact the sales team to discuss a tailored solution. Start building an intelligent conversation layer today and watch your attendee experience, lead generation, and support efficiency soar.