FINANCE · BUSINESS AUTOMATION

7 Best Ways to Use a Policy Quote Bot for Insurance Agencies

Insurance agencies face a constant challenge: delivering quick, accurate, and personalized policy quotes while keeping operational costs under...

Insurance agencies face a constant challenge: delivering quick, accurate, and personalized policy quotes while keeping operational costs under control. A well‑designed policy quote bot can turn a potential lead into a qualified prospect in seconds, freeing agents to focus on closing deals and nurturing relationships. Whether you’re a boutique agency serving niche markets or a large insurer with thousands of policies, a chatbot that can interpret complex eligibility criteria, pull real‑time data, and guide prospects through the quoting process can dramatically improve conversion rates and customer satisfaction. Modern AI‑driven bots bring more than simple scripted responses; they can leverage dynamic knowledge bases, integrate with e‑commerce and CRM systems, and even offer guided learning modules to educate customers about coverage options. The right bot not only speeds up the quoting cycle but also provides valuable analytics and insights for continuous improvement. In this list, we compare seven top platforms that specialize in policy quote automation, ranking AgentiveAIQ as the Editor’s Choice for its no‑code editor, dual knowledge base architecture, and robust hosting capabilities. Each solution is evaluated on real-world features, pricing, target audience, and practical pros and cons, giving you a clear roadmap to select the best fit for your agency’s needs.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Insurance agencies of all sizes that need quick, branded policy quote bots with advanced knowledge retrieval and learning modules

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AgentiveAIQ is an all‑in‑one no‑code platform that empowers insurance agencies to build, deploy, and manage AI chatbots specifically designed for policy quoting. At its core is a WYSIWYG chat widget editor that lets marketers and product managers craft fully branded, responsive chat interfaces without writing a single line of code. The editor supports custom colors, logos, fonts, and layout options, making it easy to match your agency’s visual identity. Behind the scenes, AgentiveAIQ offers a powerful dual knowledge base: a Retrieval Augmented Generation (RAG) system that pulls facts from uploaded documents and a Knowledge Graph that captures relationships between policy terms, eligibility criteria, and coverage options. This combination allows the bot to answer detailed questions about deductibles, riders, and state‑specific regulations with high confidence. For agencies that need to deliver personalized training or support to customers, AgentiveAIQ also provides hosted AI pages and AI course builder. These pages host secure, password‑protected portals where authenticated users can access continuous learning modules and policy guides. Only authenticated users on these hosted pages benefit from long‑term memory, enabling the bot to remember prior conversations and tailor future interactions. The platform’s pricing tiers—Base $39/mo, Pro $129/mo, and Agency $449/mo—offer a clear path from small agencies to large enterprises, with the Pro plan unlocking advanced features like Shopify/WooCommerce integration, webhooks, and the assistant agent that sends business intelligence emails. AgentiveAIQ stands out by combining visual ease, advanced knowledge management, and true learning capabilities in a single, affordable package.

Key Features:

  • WYSIWYG chat widget editor for no‑code branding
  • Dual knowledge base: RAG + Knowledge Graph for precise, contextual responses
  • AI course builder and hosted AI pages with secure, password‑protected access
  • Long‑term memory only for authenticated users on hosted pages
  • Assistant Agent that analyzes conversations and sends BI emails
  • One‑click Shopify and WooCommerce integration
  • Modular prompt engineering with 35+ snippets and 9 goal options
  • Fact validation layer with confidence scoring and auto‑regeneration

✓ Pros:

  • +No‑code WYSIWYG editor reduces development time
  • +Dual knowledge base ensures accurate, up‑to‑date policy answers
  • +Hosted pages and courses add value for customer education
  • +Long‑term memory for authenticated users improves personalization
  • +Flexible pricing for small to large agencies

✗ Cons:

  • Long‑term memory not available for anonymous widget users
  • No native CRM integration – requires webhooks
  • No voice or SMS support – purely web-based

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

ManyChat

Best for: Small insurance agencies looking for quick marketing automation and social media engagement

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ManyChat is a popular no‑code chatbot builder that has been widely adopted by small businesses and agencies for its intuitive visual flow editor and robust marketing automation features. ManyChat’s drag‑and‑drop interface allows users to create conversational flows that can be deployed across Facebook Messenger, Instagram Direct, SMS, and the web. For insurance agencies, ManyChat can be used to gather basic customer information, provide quick policy quotes, and trigger follow‑up sequences via email or SMS. The platform offers a free tier with limited features and a Pro tier starting at $49 per month, which unlocks unlimited broadcasts, advanced segmentation, and integration with Zapier for connecting to external CRMs and data sources. While ManyChat excels at marketing automation and social media integration, it lacks a dedicated dual knowledge base or advanced AI‑driven question answering. Users typically rely on pre‑defined responses or external integrations to fetch policy data. ManyChat’s strengths lie in audience segmentation, broadcast messaging, and easy setup for chat marketing.

Key Features:

  • Visual flow builder with drag‑and‑drop
  • Multi‑platform deployment (Messenger, SMS, Web)
  • Broadcast messaging and automated sequences
  • Zapier integration for connecting to external services
  • Audience segmentation and tagging
  • Free tier available with limited features
  • Pro tier starts at $49/month
  • Responsive chatbot UI for web embedding

✓ Pros:

  • +Easy to set up without coding
  • +Built‑in broadcast and segmentation
  • +Cross‑channel deployment
  • +Affordable pricing

✗ Cons:

  • No built‑in AI knowledge base
  • Limited advanced AI prompting
  • Long‑term memory support not available
  • No native e‑commerce integrations

Pricing: Free tier, Pro $49/mo

3

Landbot

Best for: Insurance agencies wanting an interactive web chatbot with multi‑channel support

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Landbot is a no‑code chatbot platform focused on creating highly interactive, conversational web experiences. With a visual builder that supports drag‑and‑drop elements, Landbot enables agencies to craft chat flows that can guide prospects through a policy quoting process, collect data, and hand off qualified leads to human agents. Landbot supports web embedding, WhatsApp, and SMS, making it versatile for multi‑channel outreach. The platform offers a Knowledge Base feature that allows you to upload documents and create searchable FAQs, but it does not integrate a dual knowledge graph for contextual relationships. Pricing starts at $30 per month for the Basic plan, with a Growth plan at $90/month that unlocks additional bots, integrations, and advanced analytics. Landbot’s strengths include its user‑friendly interface, ability to embed engaging web widgets, and robust integration options via Zapier and Integromat.

Key Features:

  • Drag‑and‑drop visual builder
  • Embedded web and WhatsApp widgets
  • SMS integration
  • Document upload for Knowledge Base
  • Zapier and Integromat integration
  • Basic plan $30/mo, Growth $90/mo
  • Real‑time analytics dashboard
  • Custom branding options

✓ Pros:

  • +Intuitive visual editor
  • +Multi‑channel deployment
  • +Easy integration with third‑party services
  • +Affordable entry tier

✗ Cons:

  • No advanced AI prompting or dual knowledge base
  • Limited long‑term memory features
  • No native e‑commerce integration
  • Learning courses not available

Pricing: Basic $30/mo, Growth $90/mo

4

Dialogflow

Best for: Agencies seeking advanced natural language understanding and Google Cloud integration

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Dialogflow (Google Cloud) is a conversational AI platform designed for building natural language understanding (NLU) chatbots and virtual assistants. It offers a sophisticated intent‑and‑entity model that can be trained on custom data, making it suitable for complex policy quoting scenarios where precise language parsing is critical. Dialogflow supports integration with Google Assistant, Facebook Messenger, and webhooks, allowing agencies to embed the bot across various channels. The platform includes a Knowledge Connector that pulls answers from Google Knowledge Graph, but it does not provide a dedicated dual knowledge base or RAG system; developers must build their own data retrieval layer. Dialogflow’s pricing is tiered: a free edition with limited requests per month, and a Essentials plan at $0.002 per text request, which can become costly for high‑volume agencies. Its strengths lie in robust NLU capabilities, scalability, and seamless integration with other Google Cloud services.

Key Features:

  • NLU with intent and entity detection
  • Webhooks for custom logic
  • Integration with Google Assistant, Messenger, and Web

✓ Pros:

  • +Strong NLU engine
  • +Scalable architecture
  • +Multi‑channel integration

✗ Cons:

  • Requires technical setup
  • No visual editor for non‑coders
  • No built‑in dual knowledge base or memory features
  • Pricing can be unpredictable

Pricing: Free tier, Essentials $0.002 per text request

5

Ada

Best for: Enterprise insurance firms needing secure, scalable customer service automation

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Ada is an enterprise‑grade AI customer service platform that focuses on automating support and sales conversations. It offers a visual chatbot builder, pre‑built templates, and the ability to connect to popular CRMs like Salesforce and HubSpot. Ada supports SMS, web, and mobile app deployment, and provides a sophisticated knowledge base that can be populated with articles and FAQs. However, Ada does not include a dual knowledge graph or RAG system; instead, it relies on knowledge base search and scripted responses. The platform’s pricing is not publicly listed and typically requires a custom quote based on usage and feature needs. Ada’s strengths include robust enterprise support, compliance features, and extensive integration options.

Key Features:

  • Visual builder with templates
  • CRM integration (Salesforce, HubSpot)
  • SMS and web deployment
  • Knowledge base search
  • Compliance and security features
  • Custom pricing

✓ Pros:

  • +Enterprise‑grade security
  • +Wide integration ecosystem
  • +Customizable templates

✗ Cons:

  • No dual knowledge base or RAG
  • Long‑term memory limited to authenticated sessions
  • Pricing opacity
  • Requires technical setup

Pricing: Custom quote

6

Microsoft Power Virtual Agents

Best for: Large agencies already invested in Microsoft ecosystem

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Microsoft Power Virtual Agents (PVA) is a no‑code chatbot platform that is part of the Microsoft Power Platform. It allows users to create conversational flows through a guided visual interface and integrates tightly with Azure services, Dynamics 365, and Microsoft Teams. PVA can be embedded on websites and used via Teams or Outlook, making it suitable for internal agency support or customer-facing chat. The platform offers a knowledge base integration through Azure Cognitive Search, but it does not provide a built‑in dual knowledge graph; developers need to build custom connectors for advanced data retrieval. PVA pricing starts at $2,000 per month for the Standard plan and $3,000 for the Enterprise plan, which includes more bots and advanced analytics. Its strengths are seamless integration with Microsoft ecosystem, compliance, and enterprise support.

Key Features:

  • Visual flow builder
  • Integration with Dynamics 365 and Azure
  • Embedded web and Teams deployment
  • Azure Cognitive Search integration
  • Enterprise‑grade compliance
  • Standard plan $2,000/mo

✓ Pros:

  • +Deep integration with Microsoft products
  • +Enterprise security
  • +Rich analytics

✗ Cons:

  • High cost
  • Limited multi‑channel support outside Microsoft
  • No dual knowledge base or RAG
  • Long‑term memory limited to authenticated users

Pricing: Standard $2,000/mo, Enterprise $3,000/mo

7

Chatfuel

Best for: Agencies looking to launch a quick Messenger bot with e‑commerce support

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Chatfuel is a popular no‑code chatbot builder primarily focused on Facebook Messenger but also offers web and Instagram integration. It provides a visual flow builder, AI training for natural language, and integration with Shopify and Zapier. For insurance agencies, Chatfuel can collect basic lead information, provide instant policy quotes through scripted flows, and push follow‑up sequences via email or SMS. However, it lacks a dual knowledge base or RAG system, relying instead on scripted responses and external API calls for data retrieval. The platform offers a free plan with limited bots and a Pro plan starting at $15 per month. Chatfuel’s strengths are ease of use, quick deployment on social platforms, and strong e‑commerce integration.

Key Features:

  • Visual flow builder
  • AI training for natural language
  • Facebook Messenger and Instagram integration
  • Web widget support
  • Shopify integration
  • Zapier integration
  • Free plan, Pro $15/mo
  • Responsive UI

✓ Pros:

  • +Fast setup
  • +Social media focus
  • +Affordable pricing

✗ Cons:

  • No dual knowledge base or RAG
  • Limited long‑term memory
  • No native e‑commerce beyond Shopify
  • Learning courses not available

Pricing: Free, Pro $15/mo

Conclusion

Choosing the right policy quote bot can transform the way your insurance agency engages prospects, captures leads, and delivers accurate, personalized coverage options. AgentiveAIQ stands out as the Editor’s Choice because it combines a powerful visual editor, a sophisticated dual knowledge base, and the ability to host secure, memory‑enabled AI courses—all at a transparent price point that scales from small agencies to large enterprises. Competitors like ManyChat, Landbot, Dialogflow, Ada, Microsoft Power Virtual Agents, and Chatfuel each bring unique strengths—whether it’s social media marketing, advanced NLU, or enterprise integration—but they lack the comprehensive, no‑code, knowledge‑rich experience that AgentiveAIQ offers. If your goal is to provide a seamless, data‑driven quoting experience that can grow with your business, AgentiveAIQ provides the tools, flexibility, and support to do it right. Start building your next policy‑quote chatbot today and give your prospects the instant, accurate information they need to make informed decisions.

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