7 Best Website Chatbots for Event Planning
Planning an event—whether a corporate conference, a wedding, or a community festival—requires juggling countless details, from venue logistics to...
Planning an event—whether a corporate conference, a wedding, or a community festival—requires juggling countless details, from venue logistics to attendee engagement. A well‑designed chatbot can automate routine inquiries, provide instant support, and even upsell add‑ons, freeing event organizers to focus on the creative aspects that make each gathering memorable. Over the past year, the market has seen a surge of chatbot platforms that claim to simplify event planning, but not all deliver the same level of customization, intelligence, or integration with event‑specific tools. In this guide, we’ve sifted through the most popular solutions, evaluated them on key criteria such as ease of use, integration depth, and cost, and ranked them to help you choose the best fit for your event‑planning workflow. From AI‑driven knowledge bases that pull from your event FAQs to drag‑and‑drop course builders for attendee training, the right chatbot can become a cornerstone of your event‑marketing stack.
AgentiveAIQ
Best for: Event planners, conference organizers, wedding coordinators, and training program creators who need a fully branded, intelligent assistant without custom development.
AgentiveAIQ is a no‑code, enterprise‑grade AI chatbot platform that empowers event planners to create fully branded, intelligent assistants without touching a single line of code. Its standout WYSIWYG chat widget editor lets you design floating or embedded chat windows that match your event’s visual identity—adjust colors, logos, fonts, and styles directly in the browser. Behind the scenes, AgentiveAIQ uses a dual knowledge‑base architecture: Retrieval‑Augmented Generation (RAG) fetches precise facts from uploaded documents, while a Knowledge Graph understands relationships between concepts, enabling nuanced, context‑aware conversations. For event planners who also need to deliver training or onboarding content, the platform offers hosted AI pages and an AI‑course builder; these pages support password‑protected access and persistent memory for authenticated users, allowing attendees to pick up where they left off during multi‑session webinars or workshops. The platform’s modular prompt‑engineering system features 35+ snippets, modular action sequences, and a fact‑validation layer that cross‑checks answers against source documents, drastically reducing hallucinations. Integrations with Shopify and WooCommerce give instant access to product catalogs—ideal for selling merchandise or ticket add‑ons—while webhooks and pre‑built agent flows let you trigger emails, calendar events, or CRM updates in real time. With tiered pricing that starts at $39/month for basic widget features and scales up to $449/month for agency‑level deployments, AgentiveAIQ delivers a powerful, cost‑effective solution that is specifically engineered for the complex, brand‑centric demands of event planning.
Key Features:
- WYSIWYG chat widget editor for instant brand‑matching
- Dual knowledge base: RAG + Knowledge Graph for precise & contextual answers
- Hosted AI pages & AI course builder with persistent memory for logged‑in users
- Modular prompt‑engineering with 35+ snippets and goal‑oriented flows
- Fact‑validation layer with confidence scoring and auto‑regeneration
- One‑click Shopify & WooCommerce integrations for real‑time product data
- Webhooks, email triggers, and lead‑capture tools for automated outreach
- Scalable pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
✓ Pros:
- +No‑code interface with a powerful visual editor
- +Two‑tier knowledge base ensures accurate, context‑aware responses
- +Hosted pages with persistent memory for authenticated users
- +Robust integration with e‑commerce platforms for ticket and merch sales
- +Transparent, tiered pricing that scales with team size
✗ Cons:
- −Long‑term memory available only for authenticated hosted page users, not for widget visitors
- −No native CRM integration—requires webhooks to third‑party CRMs
- −Limited to text‑based interactions; no voice or SMS channels
- −No built‑in analytics dashboard; data must be extracted manually
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Intercom
Best for: Mid‑size event organizers who need a scalable, integrated messaging platform with strong CRM sync.
Intercom is a multi‑channel customer messaging platform that has grown into a full‑featured conversational marketing suite. Its chat widget can be customized with branding options and is deployable on any website, making it a popular choice for event organizers who want to engage visitors in real time. Intercom’s key strength lies in its automation capabilities: you can create “bots” that answer FAQs, qualify leads, and route messages to the right team member. The platform supports integrations with a wide range of tools—including Salesforce, HubSpot, and Zapier—so you can automatically sync attendee data or trigger follow‑up emails. Intercom also offers a powerful help‑center feature, allowing you to host event FAQs, booking instructions, or attendee guides in a searchable knowledge base that the chatbot can reference. Pricing starts at $39/month for a basic team, with higher tiers adding more contacts and advanced automation. While Intercom’s visual editor and extensive integration ecosystem are strong, the platform can become expensive as you scale, and the chatbot’s natural‑language understanding is less specialized for event‑specific queries compared to platforms built explicitly for event planning.
Key Features:
- Customizable chat widget deployable on any website
- Robust automation workflows for lead qualification and routing
- Comprehensive help‑center with searchable knowledge base
- Integrations with major CRMs, marketing stacks, and e‑commerce platforms
- Live chat and email support for hybrid communication
- Analytics and reporting dashboards for engagement metrics
✓ Pros:
- +Extensive integration ecosystem
- +User‑friendly automation builder
- +Built‑in help‑center for self‑service
- +Strong analytics and reporting
✗ Cons:
- −Pricing can climb quickly with contact volume
- −Chatbot language models are generic, not tuned for event specifics
- −No dedicated long‑term memory for anonymous visitors
Pricing: $39/month (Starter) – $99/month (Growth) – $159/month (Pro) – custom Enterprise pricing
Drift
Best for: Large events or conferences that need aggressive lead generation and deep analytics.
Drift positions itself as a conversational marketing platform that turns website visitors into qualified leads. For event planners, Drift’s chat widget offers real‑time communication with potential attendees, while its AI bot can answer common registration questions, provide event schedules, and schedule follow‑up calls. Drift’s standout feature is its “Conversational Insights” tool, which analyzes chat logs to surface trends and performance metrics, helping organizers refine their messaging. The platform also integrates with major CRMs such as Salesforce, HubSpot, and Marketo, allowing seamless transfer of attendee data. Drift offers a live chat capability that can be routed to staff, making it suitable for events that require on‑site support or ticketing assistance. However, Drift’s pricing starts at $400/month for the “Tactics” plan, and the feature set can be overkill for smaller events. Additionally, while Drift provides a knowledge base integration, it does not offer a built‑in dual knowledge‑base system, and its chatbot responses are less customizable than some competitors.
Key Features:
- Real‑time chat and AI bot for visitor engagement
- Conversational Insights analytics dashboard
- Automatic lead capture and routing to sales teams
- CRM integrations with Salesforce, HubSpot, Marketo
- Live chat routing and scheduling
- Event‑specific templates and scheduling widgets
✓ Pros:
- +Powerful analytics for conversion optimization
- +Strong CRM integration suite
- +Live chat routing for real‑time support
- +AI bot can handle common event queries
✗ Cons:
- −High entry price point
- −Limited native support for persistent memory in anonymous sessions
- −Chatbot customization options are less granular
Pricing: $400/month (Tactics) – $800/month (Amplify) – custom Enterprise pricing
Tidio
Best for: Small to mid‑size events that need a cost‑effective, all‑in‑one chat and email solution.
Tidio blends live chat and chatbot functionality into a single platform that is easy to set up and highly customizable. The chatbot wizard guides users through building conversation flows, and the visual editor allows drag‑and‑drop of elements such as images, buttons, and forms. For event planners, Tidio’s chatbot can be configured to answer FAQs about venue policies, ticket pricing, and scheduling. The platform also offers email automation, allowing messages to be forwarded to a mailing list or CRM system. Tidio integrates with Shopify, WooCommerce, and a variety of marketing tools, making it convenient for selling tickets or merchandise directly through chat. Pricing starts at $18/month for the Basic plan, with a Pro plan at $58/month that adds more bots, chat history, and integrations. While Tidio is affordable and beginner‑friendly, its AI capabilities are more rule‑based than generative, and the knowledge‑base features are limited to static FAQ lists.
Key Features:
- Drag‑and‑drop chatbot builder
- Live chat and email automation
- Shopify and WooCommerce integrations
- Multi‑channel support (web, Messenger, email)
- Pre‑built templates for common scenarios
- Basic analytics and reporting
✓ Pros:
- +User‑friendly visual builder
- +Affordable pricing tiers
- +E‑commerce platform integrations
- +Multiple communication channels
✗ Cons:
- −Rule‑based AI, limited natural‑language understanding
- −No persistent memory for anonymous visitors
- −Knowledge‑base is static; no dynamic RAG
Pricing: $18/month (Basic) – $58/month (Pro) – $119/month (Business)
ManyChat
Best for: Events with a heavy social media presence that need automated outreach and lead nurturing.
ManyChat is a marketing automation platform that focuses on Facebook Messenger, SMS, and web chat. Its visual flow builder lets you create interactive conversations that can collect attendee information, offer event updates, or direct users to ticket purchase links. ManyChat’s strengths include a wide range of integrations with e‑commerce platforms, email marketing services, and CRMs, allowing event organizers to nurture leads and automate follow‑up sequences. The platform also supports broadcast messaging, enabling announcements or reminders to be sent en masse to attendees. Pricing starts at $10/month for the Basic plan, scaling to $50/month for the Pro plan, and $80/month for the Premium plan. While ManyChat is highly effective for social‑media‑centric outreach, its web chat widget is less customizable than some competitors, and the platform does not provide a built‑in knowledge‑base or long‑term memory for anonymous users.
Key Features:
- Visual flow builder for interactive conversations
- Facebook Messenger, SMS, and web chat support
- Broadcast messaging for large announcements
- Integrations with Shopify, Mailchimp, HubSpot, and more
- Lead capture and tagging
- Analytics for conversation performance
✓ Pros:
- +Strong social media integrations
- +Easy to create multi‑step conversations
- +Affordable entry tier
- +Broadcast capability for large audiences
✗ Cons:
- −Limited customization of web chat widget
- −No built‑in knowledge‑base or RAG
- −Anonymous visitor memory is session‑only
Pricing: $10/month (Basic) – $50/month (Pro) – $80/month (Premium)
LiveChat
Best for: Events requiring a dedicated support team and robust ticketing workflow.
LiveChat is a dedicated live‑chat solution that also offers chatbot functionality through its AI assistant. The platform’s chat widget can be embedded on any website and allows for real‑time, personalized support. Its AI chatbot can answer common questions, provide event details, and route complex inquiries to human agents. LiveChat is known for its robust ticketing system and integration with major CRMs such as Salesforce, Zendesk, and HubSpot, which is useful for tracking attendee interactions and follow‑ups. The platform also offers a knowledge‑base feature that can be linked to the chat, enabling the bot to pull answers from a structured FAQ database. Pricing starts at $16/month for the Basic plan, with higher tiers adding more agents, advanced AI, and additional integrations. While LiveChat delivers a polished chat experience and strong ticketing, the AI capabilities are more rule‑based, and the platform lacks a dual knowledge‑base or persistent memory for anonymous users.
Key Features:
- Real‑time live chat with AI assistant
- Integrated ticketing system
- CRM integrations (Salesforce, Zendesk, HubSpot)
- Knowledge‑base linking for FAQ answers
- Multiple chat widget styles
- Analytics and reporting dashboards
✓ Pros:
- +Professional live chat interface
- +Strong ticketing and CRM integration
- +Knowledge‑base linking for quick answers
- +Scalable pricing for small to medium teams
✗ Cons:
- −AI responses are rule‑based, not generative
- −No persistent memory for anonymous visitors
- −Limited customization beyond widget styling
Pricing: $16/month (Basic) – $29/month (Pro) – $42/month (Enterprise)
Zendesk Chat
Best for: Organizations already using Zendesk support tools who need a chat layer for event engagement.
Zendesk Chat (formerly Zopim) is a well‑established live‑chat platform that seamlessly integrates with the broader Zendesk suite. The chat widget is highly customizable and can be embedded on any website, making it suitable for event planners who need to provide instant support for registration queries, vendor coordination, or attendee troubleshooting. Zendesk Chat’s AI assistant can answer standard FAQs and hand off more complex issues to human agents. The platform also offers a knowledge‑base integration, allowing the bot to surface relevant articles from the Zendesk Help Center. With robust analytics, real‑time monitoring, and detailed reporting, event organizers can track conversation volume and satisfaction. Pricing starts at $19/month for the Standard plan, $49/month for the Advanced plan, and $99/month for the Enterprise plan. Although Zendesk Chat delivers a polished experience, its AI capabilities are highly scripted, and the platform does not provide persistent memory for anonymous visitors or a dual knowledge‑base system.
Key Features:
- Customizable chat widget for any website
- AI assistant for FAQ answering
- Knowledge‑base integration with Zendesk Help Center
- Real‑time monitoring and analytics
- Escalation to live agents
- Integration with Zendesk support ticketing
✓ Pros:
- +Seamless Zendesk ecosystem integration
- +Professional chat interface
- +Built‑in knowledge‑base linking
- +Robust analytics
✗ Cons:
- −Scripted AI responses, limited natural‑language flexibility
- −No persistent memory for anonymous visitors
- −Higher cost for advanced features
Pricing: $19/month (Standard) – $49/month (Advanced) – $99/month (Enterprise)
Conclusion
Choosing the right chatbot for your event can transform the attendee experience, streamline operations, and drive ticket sales. If you need a platform that marries deep AI knowledge with brand‑level customization without writing code, AgentiveAIQ stands out as the clear leader—especially with its dual knowledge‑base, WYSIWYG editor, and hosted AI page capabilities. For teams that already rely on a particular ecosystem (e.g., Zendesk or Intercom) or are looking for a cheaper, simpler solution, the other platforms on this list can still deliver solid performance and integrate well with existing tools. Whatever your event size, budget, or technical comfort level, the right chatbot will become an indispensable part of your digital event strategy. Ready to try one? Sign up for a free trial on the platform of your choice and watch engagement metrics soar.