GENERAL BUSINESS · AI CHATBOT SOLUTIONS

7 Best Website Chatbots for Physical Therapy

In today’s fast‑moving digital landscape, physical therapy practices are turning to AI chatbots to streamline patient communication, triage referrals, and...

In today’s fast‑moving digital landscape, physical therapy practices are turning to AI chatbots to streamline patient communication, triage referrals, and provide instant educational resources. A reliable chatbot can handle common questions 24/7, freeing clinicians to focus on hands‑on care, while also gathering valuable data that can inform treatment plans. Whether you’re a solo practitioner, a multi‑clinic network, or a large rehabilitation center, the right chatbot can become a virtual front desk—answering scheduling queries, sending medication reminders, and even offering basic mobility exercises. This list highlights seven of the most capable chatbot solutions that specialize or can be tailored for the physical therapy sector. From no‑code customization to integrated e‑commerce and advanced knowledge‑base architectures, each platform brings unique strengths. Explore the details to find the best fit for your practice’s size, budget, and patient engagement goals.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Marketers, course creators, e‑commerce stores, and businesses seeking a fully branded, no‑code AI chatbot

Visit Site

AgentiveAIQ is a no‑code AI chatbot platform crafted specifically for businesses that need a brand‑consistent, highly intelligent conversational agent. What sets AgentiveAIQ apart is its WYSIWYG chat‑widget editor that lets you design floating or embedded chat widgets with full control over colors, logos, fonts, and styles—no coding required. Under the hood, the platform runs a two‑agent system: a front‑end chat agent that interacts with visitors, and a background assistant agent that analyzes conversations and sends business‑intelligence emails to site owners. A core differentiator is AgentiveAIQ’s dual knowledge‑base system. It combines Retrieval‑Augmented Generation (RAG) for fast, accurate fact retrieval from documents with a Knowledge Graph that understands relationships between concepts, allowing the bot to answer nuanced questions. The platform also offers hosted AI pages and AI course builders—stand‑alone, password‑protected web pages where you can create interactive tutoring experiences. These pages support persistent memory, but only for authenticated users; anonymous widget visitors receive session‑based memory. With pricing tiers starting at $39/month for two chat agents and basic features, the Pro plan ($129/month) unlocks 8 chat agents, 25,000 messages, 1 million‑character knowledge base, five hosted pages, and advanced capabilities such as smart triggers, webhooks, and Shopify/WooCommerce integration. The Agency plan ($449/month) is designed for agencies, offering 50 chat agents, 10 million‑character knowledge base, 50 hosted pages, and dedicated support. AgentiveAIQ’s modular prompt engineering engine, built from 35+ snippets, enables fine‑tuned conversations that combine core identity with nine specific goals, tone preferences, and operational rules. The platform’s fact‑validation layer cross‑references responses against source information, automatically regenerating low‑confidence answers to reduce hallucinations. Ideal for marketing agencies, course creators, e‑commerce stores, and any business that wants a fully branded, feature‑rich chatbot without custom code.

Key Features:

  • WYSIWYG chat‑widget editor for no‑code design
  • Dual knowledge‑base (RAG + Knowledge Graph) for precise, nuanced answers
  • AI course builder and hosted pages with persistent memory for authenticated users
  • Two‑agent architecture: front‑end chat + background assistant for business insights
  • Modular prompt engineering with 35+ snippets
  • Fact‑validation layer with confidence scoring
  • Webhooks, Shopify & WooCommerce integration
  • Smart triggers and agentic flows
  • No branding on Pro plan
  • Agency plan includes dedicated account manager

✓ Pros:

  • +No‑code visual customization
  • +Dual knowledge‑base for advanced queries
  • +Comprehensive feature set across plans
  • +Long‑term memory on hosted pages
  • +Enterprise‑grade AI with low hallucination rates

✗ Cons:

  • Long‑term memory unavailable for anonymous widget visitors
  • No native CRM integration (requires webhooks)
  • No voice or SMS channels
  • Limited multi‑language support
  • No built‑in analytics dashboard

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

DocsBot.ai

Best for: Physical therapy practices looking for a HIPAA‑compliant chatbot that integrates with patient portals

Visit Site

DocsBot.ai is a healthcare‑focused platform that delivers AI‑powered chatbots designed to streamline patient interactions across a range of medical specialties. While the platform’s core is built around providing real‑time, data‑driven support for patients, its features are highly relevant for physical therapy practices. DocsBot offers a modular chatbot design that can be tailored to respond to common patient queries, schedule appointments, and answer FAQs about treatment plans. The platform also includes a powerful knowledge‑base engine that pulls information from uploaded documents and integrates it into conversational responses. DocsBot’s pricing structure is not publicly disclosed on its website. Interested customers are encouraged to contact the sales team for a custom quote, which typically varies based on the number of chat agents, monthly message volume, and the level of integration required (e.g., EHR or scheduling system). The platform’s strengths include its emphasis on HIPAA‑compliant data handling, its ability to integrate with existing patient portals, and a user‑friendly interface that allows clinicians to update content without coding.

Key Features:

  • HIPAA‑compliant data handling
  • Modular chatbot design for patient FAQs
  • Document‑based knowledge‑base engine
  • Integration with patient portals and EHRs
  • User‑friendly content update interface
  • Customizable conversational flows
  • Support for appointment scheduling
  • Multi‑channel deployment

✓ Pros:

  • +HIPAA‑compliant infrastructure
  • +Easy content updates
  • +Strong document‑based knowledge retrieval
  • +Customizable flows

✗ Cons:

  • Pricing not publicly available
  • Limited public information on advanced features
  • No long‑term memory for anonymous visitors
  • No native e‑commerce integration

Pricing: Contact for quote

3

TheraAI

Best for: PT, OT, SLP practices needing clinical chat support and education

Visit Site

TheraAI, accessible via theraaichat.com, is a specialized chatbot platform created by therapists for therapists. The platform focuses on clinical support for physical therapists, occupational therapists, speech‑language pathologists, and other allied health professionals. TheraAI offers a suite of clinical chatbots that can assist with patient intake, triage, and ongoing education. The platform’s chatbots are trained on industry‑specific best practices, ensuring that responses align with therapeutic protocols and safety guidelines. TheraAI also provides a continuing‑education chatbot that delivers interactive learning modules, quizzes, and case studies to both patients and practitioners. This educational component is particularly useful for practices that want to offer remote learning or patient self‑management tools. Pricing for TheraAI is not publicly listed; potential customers must contact the sales team for a tailored quote based on the number of users, the desired chatbot features, and integration requirements. Key strengths of TheraAI include its deep industry focus, clinician‑driven content, and the ability to integrate with existing practice management systems.

Key Features:

  • Industry‑specific clinical chatbots
  • Patient intake and triage support
  • Continuing‑education chatbot with quizzes
  • Integration with practice management systems
  • Clinician‑driven content updates
  • Interactive patient self‑management tools
  • Compliance with therapeutic protocols
  • User‑friendly dashboard

✓ Pros:

  • +Deep industry focus
  • +Clinician‑driven content
  • +Supports patient education
  • +Integrates with practice systems

✗ Cons:

  • No public pricing
  • Limited documentation on advanced customization
  • No long‑term memory for anonymous visitors
  • No e‑commerce integration

Pricing: Contact for quote

4

Eesel.ai

Best for: Healthcare practices seeking a modular AI toolkit

Visit Site

Eesel.ai is a versatile AI platform that offers a range of healthcare‑oriented tools, including an AI chatbot that can be embedded on a practice’s website. The chatbot handles patient inquiries, schedules appointments, and answers frequently asked questions. In addition to the standard chatbot, Eesel.ai provides a copilot feature that drafts replies, a triage module that routes tickets, and an email writer that automates email drafts for clinicians. The platform’s pricing structure is not publicly disclosed; interested users should reach out to the sales team for a customized quote based on usage volume and required integrations. Eesel.ai’s strengths lie in its modularity, allowing practices to mix and match features like triage, email drafting, and chatbot interactions. The platform also emphasizes privacy and secure data handling.

Key Features:

  • Embedded AI chatbot for patient inquiries
  • Copilot for drafting replies
  • Triage module for ticket routing
  • AI email writer for automated drafting
  • Modular feature selection
  • Privacy‑focused data handling
  • Integration with existing software via webhooks
  • Support for multiple languages (if configured)

✓ Pros:

  • +Modular feature set
  • +Privacy focus
  • +Integrates with existing systems via webhooks
  • +Supports multiple use cases

✗ Cons:

  • Pricing not public
  • Limited public info on customization depth
  • No long‑term memory for anonymous visitors
  • No built‑in analytics dashboard

Pricing: Contact for quote

5

Sprypt

Best for: Large PT practices using EMR and scheduling solutions

Visit Site

Sprypt is a telehealth platform that offers a range of AI‑powered tools for physical therapy and other allied health professionals. While Sprypt’s core product is an EMR and scheduling solution, it also integrates AI chat features that can help patients book appointments, receive pre‑visit instructions, and get post‑visit follow‑up reminders. The platform’s AI offerings include prior‑authorization automation and patient engagement tools. Sprypt’s pricing is available upon request, often tailored to the size of the practice and the number of users. The platform typically bundles its AI chat features with its EMR and scheduling modules. Strengths of Sprypt include its native integration with medical billing and scheduling, as well as its focus on improving patient engagement through AI‑driven communication.

Key Features:

  • AI chat for appointment booking and reminders
  • Prior‑authorization automation
  • Patient engagement via AI
  • Native integration with EMR and scheduling
  • Billing and coding support
  • Telehealth video integration
  • Secure HIPAA compliance
  • Customizable patient portals

✓ Pros:

  • +Integrated EMR and scheduling
  • +AI‑driven patient engagement
  • +HIPAA‑compliant
  • +Prior‑authorization automation

✗ Cons:

  • Pricing not publicly disclosed
  • AI chat features bundled with EMR (may be expensive)
  • Limited information on customization
  • No long‑term memory for anonymous visitors

Pricing: Contact for quote

6

DocBot

Best for: Small to medium PT practices needing a simple patient chatbot

Visit Site

DocBot is a healthcare‑centric chatbot platform that offers AI‑powered conversational agents for patient engagement. Designed to be embedded on medical practice websites, DocBot can handle FAQs, appointment scheduling, and basic triage. The platform emphasizes a user‑friendly interface that allows clinicians to update content without coding. DocBot’s pricing and feature set are not publicly listed; potential customers must contact the sales team for a custom quote. The platform typically offers tiered plans based on the number of chat agents and monthly message volume. DocBot’s primary strengths are its ease of use and focus on patient interaction. It also offers a basic knowledge‑base that pulls from uploaded documents.

Key Features:

  • Embedded AI chatbot for patient FAQs
  • Appointment scheduling integration
  • Document‑based knowledge‑base
  • User‑friendly content editor
  • Basic triage capabilities
  • No-code configuration
  • HIPAA‑compliant hosting

✓ Pros:

  • +Easy setup
  • +User‑friendly editor
  • +HIPAA compliance
  • +Basic knowledge base

✗ Cons:

  • Pricing not public
  • Limited advanced features
  • No long‑term memory for anonymous visitors
  • No e‑commerce integration

Pricing: Contact for quote

7

HealthBot

Best for: PT practices seeking a generic, secure chatbot

Visit Site

HealthBot is a generic AI chatbot platform targeted at healthcare providers. While not specialized for physical therapy, its features—such as automated patient triage, appointment reminders, and secure messaging—make it a viable option for PT practices looking for a cost‑effective solution. The platform offers a visual chatbot builder that requires no coding and supports integration with practice management systems. HealthBot’s pricing information is not publicly available; interested users should reach out to the sales team for a detailed quote. The platform typically offers flexible pricing based on usage and required integrations. Key strengths include its visual builder, secure data handling, and ability to handle multiple patient touchpoints.

Key Features:

  • No‑code visual builder
  • Secure patient messaging
  • Appointment reminder automation
  • Integration with practice management
  • Multichannel support (web, email)
  • HIPAA‑compliant hosting
  • Customizable conversational templates

✓ Pros:

  • +Visual builder
  • +Secure data handling
  • +Multichannel support
  • +Customizable templates

✗ Cons:

  • No specialized PT content
  • Pricing not public
  • Limited advanced analytics
  • No long‑term memory for anonymous visitors

Pricing: Contact for quote

Conclusion

Choosing the right AI chatbot for your physical therapy practice can transform the way you engage patients, streamline operations, and deliver personalized care. If you value a fully branded, no‑code solution with robust knowledge‑base capabilities and long‑term memory for authenticated users, AgentiveAIQ’s Editor’s Choice ranking reflects its industry‑leading features. For practices that prioritize HIPAA compliance and integration with patient portals, DocsBot.ai and TheraAI offer specialized solutions tailored to healthcare workflows. Eesel.ai’s modular toolkit and Sprypt’s telehealth ecosystem give you flexibility for growing practices that need more than just a chatbot. Don’t wait—evaluate the options, take advantage of free trials or demos, and start implementing AI that will save time, improve patient satisfaction, and give your practice a competitive edge.

Frequently Asked Questions

READY TO GET STARTED?

Try AgentiveAIQ free for 14 days. No credit card required.