7 Best WooCommerce Chatbot Integrations for Churches

ManyChat is a popular no‑code chatbot platform that has expanded its capabilities to support WooCommerce integration, making it a viable choice for churches that wish to sell merchandise or event tickets directly through their website. The platform offers a drag‑and‑drop visual builder that allows church staff to design conversation flows without writing code, and it supports conditional logic, personalized user fields, and broadcast messaging for announcements. ManyChat’s WooCommerce integration pulls product catalogs, inventory status, and order totals directly into the chat, enabling the bot to recommend t‑shirts, Bibles, or donation options based on user preferences. ManyChat also provides robust automation features such as tagging, broadcasting, and drip campaigns, allowing churches to nurture leads and keep members engaged with weekly devotionals or event reminders. The platform’s integration with Facebook Messenger means that the same bot can be deployed across the church’s website and social media, providing a unified experience. While ManyChat is known for its extensive marketing automation, it does not provide a dedicated knowledge‑base or AI‑course hosting, so churches must rely on manually crafted responses for theological questions. Pricing for ManyChat starts with a free tier that supports up to 1,000 subscribers and basic automation. The Pro plan, which is best suited for churches with a growing congregation, costs $10/month for 500 subscribers, $25/month for 1,500 subscribers, and $50/month for 3,000 subscribers, with higher tiers available on request. The WooCommerce add‑on is included in all paid plans. ManyChat’s strengths lie in its user‑friendly flow builder, marketing automation, and cross‑platform presence, but churches that need a sophisticated knowledge base or long‑term memory for authenticated users might find the platform’s capabilities limited.

Tidio is a versatile live‑chat and chatbot solution that offers native WooCommerce integration, making it suitable for churches that want to provide instant customer support and upsell merchandise. The platform combines a real‑time chat widget with AI‑powered bots that can answer frequently asked questions, capture contact details, and direct users to product pages. Tidio’s WooCommerce plugin automatically syncs product data, allowing the bot to suggest items based on user behavior and provide checkout links within the chat. Tidio’s interface is intuitive, featuring a drag‑and‑drop bot builder and customizable message templates. The bot can trigger automated responses based on keywords, user location, or cart status. Additionally, Tidio offers email and SMS integration (for paid plans), enabling churches to follow up with donors or event registrants via multiple channels. While Tidio does not provide a dedicated knowledge‑base, its AI can be trained on a set of FAQs and support documents, offering reasonably accurate answers for common theological or logistical queries. Pricing for Tidio starts with a free plan that supports up to 100 contacts and basic chat features. Paid plans include the Starter plan at $18/month (unlimited contacts, email & SMS), the Growth plan at $30/month (advanced automation and analytics), and the Pro plan at $49/month (priority support and additional integrations). All plans include WooCommerce integration. Tidio’s strengths are its ease of use, real‑time chat support, and seamless WooCommerce sync. However, churches that require advanced knowledge‑base capabilities or persistent user memory may need to supplement Tidio with additional tools.

Chatfuel is a no‑code chatbot builder that has broadened its scope to include WooCommerce integration, allowing churches to embed conversational commerce directly on their websites or Facebook pages. The platform’s visual flow builder lets users design branching conversations, set up product recommendations, and trigger actions such as adding items to a cart. Chatfuel’s WooCommerce add‑on pulls product details from the e‑commerce store and can dynamically display pricing, availability, and images within the chat. While Chatfuel excels at building Facebook Messenger bots, it also supports webchat widgets via its website integration. The bot can be programmed to answer FAQs, provide event information, and collect contact details for follow‑up. Chatfuel’s AI capabilities are primarily rule‑based, with limited natural language understanding, so churches may need to pre‑define a wide range of responses. The platform offers a free plan with basic features and a Pro plan at $15/month, which unlocks additional flows, advanced integrations, and higher message limits. Chatfuel’s strengths lie in its simplicity, Facebook integration, and the ability to sell products via chat. However, the platform lacks a sophisticated knowledge‑base system, persistent memory for authenticated users, and AI‑course hosting, which may limit its usefulness for churches seeking deeper engagement.

Zendesk Chat (formerly Zopim) is a customer‑support focused chat solution that offers a WooCommerce integration through the Zendesk Suite. The platform provides a real‑time chat widget that can be embedded on church websites, and its WooCommerce add‑on allows the bot to pull product information and track orders. Zendesk Chat is part of a broader help‑desk ecosystem, so churches can combine live chat, ticketing, and knowledge‑base articles into a single platform. The bot can be configured to answer common questions about service times, event registrations, and donation methods. It also supports automated triggers and custom scripts, enabling churches to provide a consistent support experience. While Zendesk Chat includes a knowledge‑base feature, it is more geared toward help‑desk articles rather than a dynamic AI knowledge base; responses are still largely rule‑based or scripted. Zendesk Chat offers a free plan that includes basic chat features and a paid plan at $15/month per agent for the full suite. The WooCommerce integration is available in the paid tier. Zendesk Chat’s main advantage is its integration with a full customer‑support stack, making it suitable for churches that need a robust help‑desk and ticketing system in addition to chat. Its limitations include a lack of advanced AI, no long‑term memory for authenticated users, and a higher cost for larger congregations.

Gorgias is a customer‑service platform designed for e‑commerce, offering native WooCommerce integration that can serve churches selling digital or physical ministry products. The platform’s chat interface is built into the website and can pull product catalog data, inventory levels, and order statuses. Gorgias automates repetitive tasks such as order confirmation, shipping updates, and refunds, freeing church staff to focus on pastoral care. Gorgias features an AI assistant that can handle common queries, and its knowledge‑base can be populated with FAQs about services, donation streams, or event logistics. While the AI is not as advanced as some dedicated chatbot builders, it can be customized through macros and templates. The platform also supports email, phone, and social‑media channels, allowing churches to maintain a single view of all customer interactions. Pricing for Gorgias starts at $50/month for 5,000 tickets, scaling with ticket volume. The WooCommerce integration is included in all plans. Gorgias excels at automating support workflows and providing a unified view of customer interactions, but its AI capabilities are limited, and it lacks a dedicated course‑hosting feature or long‑term memory for authenticated users.

Drift is a conversational marketing platform that supports WooCommerce integration, enabling churches to engage visitors in real‑time chat and guide them toward product purchases or event registrations. The platform’s AI chatbot can answer questions about service times, donation options, and merchandise availability, and its WooCommerce add‑on pulls live product data into conversations. Drift offers advanced features such as intent detection, personalized messaging, and integration with marketing automation tools like HubSpot. The platform is designed for B2B, but churches can use its intent scoring to qualify donors or event registrants. Drift’s chat widget can be embedded on the church website, and the platform supports email and phone follow‑ups. Pricing for Drift is custom and typically starts around $400/month for small teams, with higher tiers for larger enterprises. WooCommerce integration is included in the base plan. Drift’s strengths are its sophisticated intent detection and marketing automation, but its high cost, B2B focus, and limited knowledge‑base depth make it less ideal for smaller churches or those needing a dedicated faith‑based knowledge system.