7 Best WooCommerce Chatbot Integrations for Fashion & Apparel Stores

Tidio is a popular live‑chat and chatbot platform that offers native WooCommerce integration, making it a convenient choice for online fashion retailers. The platform combines live chat with AI bots, allowing store owners to engage visitors in real‑time while freeing up staff time. Tidio’s chatbot builder is user‑friendly, featuring a drag‑and‑drop interface that lets you set up automated responses, product recommendations, and lead‑capture flows without coding. For WooCommerce stores, Tidio can pull product data, inventory status, and order information, enabling the bot to answer questions like “Is this jacket in stock?” or “What’s the price of the latest sneaker release?”. Tidio also integrates with major email marketing services (MailerLite, Sendinblue), so you can automatically add leads captured through the chatbot to your mailing lists. While the platform offers a generous free tier, the paid plans unlock more advanced features such as unlimited conversation history, custom branding, and advanced chatbot logic. Overall, Tidio is a solid option for small to medium fashion shops that need a quick, cost‑effective chatbot solution with live chat support. Its strengths lie in ease of use and seamless WooCommerce integration, though it lacks the deeper knowledge‑base capabilities and AI‑course features that more specialized platforms provide.

ManyChat is a widely used chatbot builder that supports WooCommerce via custom webhooks and API connections. Originally designed for Facebook Messenger, ManyChat has expanded to include web chat widgets, email and SMS marketing automation, and e‑commerce integrations. For fashion retailers, ManyChat can be configured to display product catalogs, recommend styles based on user preferences, and collect customer information for follow‑up campaigns. The platform’s visual flow builder allows marketers to design conversational paths that trigger based on user actions, such as clicking on a product or abandoning a cart. ManyChat also offers broadcast messaging, which can be used to promote new arrivals or seasonal collections. However, the WooCommerce integration requires manual setup of webhooks and product feeds, and the chatbot’s AI capabilities are relatively basic—focused more on scripted interactions than on dynamic knowledge‑base retrieval. ManyChat’s pricing is tiered: a free plan with limited features, a Pro plan at $10/month, and a Growth plan at $50/month. The platform is suitable for brands that already use Facebook or Instagram for marketing and want to extend that experience to their WooCommerce site.

Chatfuel is a chatbot platform that excels in building bots for Facebook Messenger but also offers web chat widgets that can be embedded on WooCommerce stores. Designed for non‑technical users, Chatfuel provides a drag‑and‑drop interface and AI natural language processing to handle common customer queries. For fashion retailers, Chatfuel can be set up to answer product questions, guide shoppers through collections, and capture leads. The WooCommerce integration is facilitated through webhooks and API calls, allowing the bot to pull product details, stock levels, and order status. However, the depth of integration is limited compared to platforms built specifically for e‑commerce. Chatfuel’s strengths lie in its ease of use and the ability to deploy bots across multiple channels, but it lacks advanced knowledge‑base features, AI course building, and persistent memory for authenticated users. Pricing is tiered: a free plan with basic features, a Pro plan at $15/month, and a Premium plan at $49/month. Businesses that need a multi‑channel bot with simple WooCommerce integration may find Chatfuel a cost‑effective solution.

SnatchBot is an AI chatbot platform that offers a wide range of integrations, including WooCommerce. The platform provides a visual bot builder, AI-powered natural language understanding, and the ability to connect with e‑commerce data via APIs. For fashion stores, SnatchBot can be used to answer product-related questions, suggest styles, and assist with order tracking. SnatchBot’s key features include a knowledge base that can be populated with FAQs and product information, a chatbot analytics dashboard, and support for voice and messaging channels. However, the WooCommerce integration is primarily through custom API calls, which may require some technical setup. In addition, while SnatchBot offers a free tier, its advanced AI features and multi‑channel support are available only on paid plans. Pricing: Free tier; Starter $14/month; Professional $49/month; Enterprise $199/month. SnatchBot is suitable for brands that want a flexible chatbot with a variety of channel options but are willing to handle some technical configuration for WooCommerce.

Intercom is a customer messaging platform that includes chatbot capabilities and integrates with WooCommerce through its e‑commerce connector. The platform is well‑known for its robust live chat, help desk, and marketing automation tools. Fashion retailers can use Intercom’s chatbot to answer product questions, provide style recommendations, and nurture leads through automated messaging sequences. Intercom’s WooCommerce integration pulls product catalogs, inventory status, and customer order history, enabling the bot to offer personalized suggestions and order updates. The platform also offers advanced features such as product tours, in‑app messages, and segmentation based on customer behavior. However, Intercom’s AI capabilities are primarily rule‑based, with limited dynamic knowledge base support. Additionally, the platform’s pricing can be on the higher side for smaller brands. Pricing: Starter at $39/month, Standard at $79/month, Premium at $139/month, and Enterprise on custom pricing. Intercom is ideal for growing fashion brands that need a comprehensive customer engagement suite.

Drift is a conversational marketing platform that offers chatbot functionality, primarily focused on B2B lead generation but also suitable for e‑commerce. The platform can be integrated with WooCommerce via custom webhooks, allowing the bot to access product information and order status. Drift’s chatbot is designed to qualify leads, schedule demos, and collect contact details. For fashion retailers, Drift can be used to engage visitors with product recommendations, provide sizing guidance, and capture leads for email marketing. However, the platform’s AI is largely script‑based, and it does not offer a dedicated knowledge base or course builder. Additionally, Drift’s pricing is tailored to enterprise customers, which may be prohibitive for small or medium online stores. Pricing: Starter at $400/month, Growth at $800/month, Enterprise on custom pricing. Drift is best suited for high‑volume brands that need advanced lead qualification and conversation analytics.