7 Best WooCommerce Chatbot Integrations for Restaurants
In today’s fast‑moving food service landscape, restaurants need more than just a point‑of‑sale system – they need a digital assistant that can engage...
In today’s fast‑moving food service landscape, restaurants need more than just a point‑of‑sale system – they need a digital assistant that can engage customers, drive sales, and streamline operations. A well‑integrated chatbot can answer menu questions, take reservations, provide order status updates, and even upsell specials, all while keeping your brand voice consistent across channels. For restaurants that rely on WooCommerce to manage online orders, the right chatbot platform can transform casual browsers into repeat diners with minimal effort. This listicle explores seven top WooCommerce chatbot integrations, highlighting features, pricing, and the specific scenarios where each platform shines. Whether you’re a small café looking to automate FAQs, a gourmet restaurant wanting to upsell premium dishes, or a full‑service eatery managing a large online inventory, there’s a solution here to meet your needs. Below, we rank the best options, starting with an editor’s choice that delivers unmatched customization and advanced AI capabilities.
AgentiveAIQ
Best for: Restaurants that need a fully branded, no‑code chatbot with advanced AI, dual knowledge retrieval, and the ability to create AI‑tutoring courses or internal knowledge portals.
AgentiveAIQ is a no‑code AI chatbot platform that empowers restaurants to create fully branded, intelligent assistants without writing a single line of code. Its WYSIWYG chat widget editor lets you design floating or embedded chat windows that match your logo, color scheme, and typography, ensuring a seamless visual experience for diners. Behind the scenes, AgentiveAIQ’s dual knowledge base harnesses Retrieval Augmented Generation (RAG) for fast, document‑based answers and a Knowledge Graph that captures relationships between menu items, ingredients, and dietary restrictions, providing contextual and nuanced responses. The platform also offers hosted AI pages and courses, allowing restaurants to build password‑protected learning portals—ideal for staff training or customer education. Long‑term memory is available exclusively on authenticated hosted pages, so returning diners receive personalized follow‑ups while anonymous widget visitors benefit from session‑based memory. AgentiveAIQ’s pricing starts at $39/month for the Base plan, $129/month for the Pro plan (which unlocks advanced features like AI courses and long‑term memory), and $449/month for the Agency plan, which scales to 50 chat agents and 10 million characters of knowledge. It’s the only WooCommerce chatbot that combines drag‑and‑drop customization, dual‑mode knowledge retrieval, and a full course builder in one platform.
Key Features:
- WYSIWYG chat widget editor for brand‑matching design
- Dual knowledge base: RAG and Knowledge Graph for precise, contextual answers
- Hosted AI pages and AI‑powered course builder with drag‑and‑drop
- Long‑term memory on authenticated hosted pages only
- One‑click Shopify and WooCommerce integration
- Modular prompt engineering with 35+ snippets
- Smart triggers, webhooks, and assistant agent for business intelligence
- Fact validation layer with confidence scoring
✓ Pros:
- +Intuitive visual editor eliminates design friction
- +Dual knowledge base ensures accurate, contextual conversations
- +Hosted pages with long‑term memory for personalized experiences
- +Scalable plans from small cafés to large agencies
- +One‑click e‑commerce integration streamlines order‑related queries
✗ Cons:
- −No native multi‑language support beyond the trained language
- −Long‑term memory limited to authenticated hosted pages
- −No built‑in voice or SMS channels
- −Learning curve for advanced prompt engineering
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Tidio
Best for: Small to medium restaurants that need a simple, cost‑effective chat solution with basic WooCommerce integration.
Tidio combines live chat and chatbot functionalities in a single platform, making it a popular choice for restaurants that want instant support and automated responses. The platform offers a visual chatbot builder that lets users create conversation flows without coding, while its live chat feature keeps the human touch available for complex inquiries. Tidio integrates seamlessly with WooCommerce, enabling order status checks, shipping updates, and product recommendations directly within the chat window. The platform’s free tier provides basic live chat and bot capabilities, with paid plans adding advanced automation, email integration, and priority support. Tidio’s pricing structure includes a Plus plan at $18/month and a Pro plan at $29/month, both billed annually. It is especially well suited for small to medium‑sized restaurants looking for an affordable, all‑in‑one chat solution that can handle both customer inquiries and marketing automation.
Key Features:
- Live chat combined with chatbot builder
- WooCommerce integration for order status and product info
- Visual drag‑and‑drop flow editor
- Free tier with core live chat functionality
- Email integration for follow‑up conversations
- Multi‑platform support (web, mobile, messenger)
- Analytics dashboard for engagement metrics
✓ Pros:
- +Easy integration with WooCommerce and other e‑commerce platforms
- +Visual builder lowers the barrier for non‑technical users
- +Free tier offers essential chat capabilities
- +Live chat keeps a human touch for complex issues
✗ Cons:
- −Limited customization compared to dedicated AI platforms
- −No advanced knowledge base or dual retrieval system
- −Long‑term memory is not available
- −Advanced automation requires paid plan
Pricing: Free tier, Plus $18/month, Pro $29/month (annual billing)
ManyChat
Best for: Restaurants with active Facebook marketing campaigns looking to convert engagement into sales via chat.
ManyChat is a leading marketing chatbot platform that specializes in Facebook Messenger, SMS, and web chat. Its visual flow builder allows restaurants to craft engaging conversations that can upsell dishes, confirm reservations, or send order updates. ManyChat’s WooCommerce integration lets you pull product data, manage inventory, and trigger automated messages based on cart activity. The platform offers a free plan with limited contacts and a Pro plan at $10/month per 1,000 contacts, making it scalable as your audience grows. ManyChat also supports broadcast messaging, segmentation, and dynamic content, which are valuable for promoting daily specials or seasonal menus. This makes it an attractive option for restaurants that already rely heavily on Facebook advertising and wish to convert clicks into orders directly within the chat interface.
Key Features:
- Visual flow builder for conversational marketing
- WooCommerce integration for product data and cart triggers
- Multi‑channel support (Facebook Messenger, SMS, web)
- Broadcast messaging and segmentation
- Dynamic content for personalized offers
- Free plan with up to 1,000 contacts
- Pro plan $10/month per 1,000 contacts
✓ Pros:
- +Strong marketing automation capabilities
- +Seamless WooCommerce integration for real‑time inventory
- +Multi‑channel reach expands customer touchpoints
- +Scalable pricing based on contact volume
✗ Cons:
- −Primarily tied to Facebook Messenger; web chat requires integration
- −Limited to text‑only channels
- −No advanced AI or knowledge graph features
- −Requires Facebook account for full functionality
Pricing: Free plan (up to 1,000 contacts), Pro $10/month per 1,000 contacts
MobileMonkey
Best for: Restaurants seeking a unified platform to manage chat, SMS, and messenger conversations with WooCommerce data.
MobileMonkey is a cross‑platform chatbot builder that supports web chat, SMS, and Facebook Messenger. Its visual conversation editor enables restaurants to create automated flows for order confirmations, menu inquiries, and promotional messages. The platform provides a WooCommerce integration that pulls product listings and order data, allowing the chatbot to answer inventory questions and provide shipping status updates. MobileMonkey’s pricing includes a free plan with basic features and a Pro plan at $19/month, which unlocks advanced automation and multi‑targeting. With its multi‑channel approach, restaurants can engage users wherever they are, from a website chat window to a text message, helping to increase conversion rates and customer satisfaction. The platform is particularly useful for restaurants that want a single dashboard to manage all digital conversations.
Key Features:
- Cross‑platform support: web, SMS, Facebook Messenger
- WooCommerce integration for product and order data
- Visual flow builder for automated conversations
- Multi‑targeting and segmentation
- Free plan with core features
- Pro plan $19/month for advanced automation
✓ Pros:
- +Multi‑channel reach increases touchpoints
- +Simple visual builder for non‑technical users
- +WooCommerce integration provides real‑time order info
- +Affordable Pro plan for advanced automation
✗ Cons:
- −Limited AI sophistication compared to dedicated AI platforms
- −No local memory beyond chat session
- −Advanced features require paid plan
- −No built‑in voice or video chat
Pricing: Free plan, Pro $19/month
ChatBot.com
Best for: Restaurants that require a quick, template‑based chatbot solution with WooCommerce connectivity.
ChatBot.com offers a drag‑and‑drop chatbot builder that is well‑suited to restaurants needing quick deployment of FAQs, reservation forms, and order status updates. The platform integrates with WooCommerce, pulling product listings and order data into the chat. ChatBot.com’s templates can be customized to match the restaurant’s branding, and the analytics dashboard tracks conversation metrics. Pricing starts at $30/month for the Basic plan, with higher tiers adding more chat agents and advanced features such as live chat hand‑off and integration with marketing tools. The platform is ideal for restaurants that want a straightforward, template‑based solution without complex AI training or knowledge graph requirements.
Key Features:
- Drag‑and‑drop builder with pre‑built templates
- WooCommerce integration for product and order data
- Live chat hand‑off to human agents
- Analytics dashboard for performance tracking
- Basic plan $30/month
- Higher tiers for advanced features
✓ Pros:
- +Fast deployment with ready‑made templates
- +WooCommerce integration for seamless order queries
- +Live chat hand‑off for complex issues
- +Clear analytics for monitoring engagement
✗ Cons:
- −Limited customization beyond templates
- −No advanced AI or knowledge graph
- −No long‑term memory feature
- −Higher tiers required for advanced automation
Pricing: Basic $30/month, higher tiers available
Intercom
Best for: Restaurants that need a unified customer support and marketing platform with advanced automation.
Intercom is a comprehensive customer messaging platform that blends live chat, chatbots, and help desk features. It offers a robust WooCommerce integration that can trigger automated messages for order confirmation, shipping updates, and abandoned cart reminders. Intercom’s chatbot builder uses a visual flow editor and supports dynamic content, allowing restaurants to tailor messages to user segments. Pricing begins at $39/month for the Essentials plan, which includes basic chat and bot features, while higher tiers add advanced automation, AI, and CRM integration. Intercom is best suited for restaurants that require a full‑spectrum customer support solution, combining AI, human agents, and marketing automation in a single hub.
Key Features:
- Live chat, bot, and help desk in one platform
- WooCommerce integration for real‑time order data
- Visual flow editor with dynamic content
- Essentials plan $39/month, higher tiers available
- CRM integration for customer data
- Advanced automation and AI for high‑volume support
- Analytics and reporting tools
✓ Pros:
- +All‑in‑one customer engagement hub
- +Robust WooCommerce integration
- +CRM and segmentation capabilities
- +Scalable plans for growing businesses
✗ Cons:
- −Higher cost compared to niche chatbot solutions
- −Steeper learning curve for new users
- −Limited free tier
- −No built‑in multi‑language support
Pricing: Essentials $39/month, higher tiers available
Drift
Best for: Upscale restaurants or chains that need a high‑end conversational platform to drive premium sales.
Drift positions itself as a conversational marketing platform that turns chat interactions into sales opportunities. Its chatbot can be embedded on WooCommerce stores to provide instant product information, answer menu questions, and guide users through the checkout process. Drift’s integration pulls real‑time inventory and order status from WooCommerce, enabling proactive follow‑ups for abandoned carts. The platform offers a visual flow builder, dynamic content, and real‑time analytics. Drift’s pricing starts at $500/month for the Standard plan, with higher tiers for unlimited conversations and advanced AI. While the cost is higher than many competitors, Drift is ideal for upscale restaurants or chains that prioritize high‑value conversions and have the budget for a premium conversational platform.
Key Features:
- Conversational marketing focused on sales conversion
- WooCommerce integration for live inventory and order data
- Visual flow builder with dynamic content
- Real‑time analytics dashboard
- Standard plan $500/month, higher tiers available
- AI‑driven conversation optimization
- Multi‑channel outreach support
✓ Pros:
- +Strong sales‑oriented features and analytics
- +Seamless WooCommerce integration for real‑time data
- +AI‑powered conversation optimization
- +Robust multi‑channel capabilities
✗ Cons:
- −High price point limits accessibility for small businesses
- −Complex setup may require technical assistance
- −Limited free tier
- −No built‑in long‑term memory or knowledge graph
Pricing: Standard $500/month, higher tiers available
Conclusion
Choosing the right chatbot integration can transform how a restaurant interacts with its guests, from answering menu questions to guiding online orders and upselling specials. If you value brand‑consistent design, advanced AI, and the flexibility to build AI‑powered courses or knowledge portals, AgentiveAIQ stands out as the editor’s choice, offering a no‑code experience that keeps your digital presence fresh and engaging. For restaurants that prioritize affordability and simplicity, platforms like Tidio or ChatBot.com provide solid, plugin‑style solutions with straightforward WooCommerce integration. Marketing‑centric options such as ManyChat and MobileMonkey shine when you want to leverage social media or SMS to drive conversions. Finally, Intercom and Drift offer enterprise‑grade automation and analytics for larger operations that can invest in premium features. Whatever your size or budget, the right chatbot can deliver instant support, increase sales, and build lasting customer relationships. Visit each platform’s website to explore demos and pricing, and start turning your website visitors into loyal diners today.