7 Best WYSIWYG Chatbot Editors for Pharmacies

Landbot offers a highly visual, drag‑and‑drop chatbot builder that allows pharmacies to create conversational experiences without any coding. The platform’s WYSIWYG editor supports a wide range of UI elements—from custom buttons and forms to images and videos—making it possible to design a bot that reflects the pharmacy’s brand identity. Landbot’s real‑time preview feature lets users test the conversation flow on the fly, ensuring messages are clear and patient‑friendly. One of Landbot’s strengths is its integration ecosystem. It connects seamlessly with popular tools such as Zapier, HubSpot, and Shopify, enabling pharmacies to automate prescription order updates, sync customer data, and trigger email notifications for refill reminders. The platform also offers a built‑in knowledge base that can be populated with FAQ articles, product catalogs, and medication guides, giving patients quick access to the information they need. Pricing for Landbot follows a tiered model: the Starter plan costs $30/month and includes basic features; the Growth plan at $90/month adds advanced integrations and analytics; and the Business plan, priced at $200/month, unlocks full customization, team collaboration, and priority support. All plans come with a generous number of chatbot interactions per month, making it suitable for pharmacies of varying sizes. Overall, Landbot’s intuitive editor, robust integrations, and flexible pricing make it a strong contender for pharmacies looking to deploy a conversational interface that can handle appointment scheduling, prescription refills, and customer inquiries.

Tars is a no‑code chatbot builder that focuses on converting website visitors into actionable leads through conversational flows. Its visual editor allows pharmacies to design chatbots that can guide patients through prescription refill processes, product recommendations, and appointment scheduling—all without writing code. The editor supports conditional logic, branching, and custom UI elements, enabling the creation of personalized experiences for patients with different needs. Tars’ key selling point is its lead‑generation capabilities. The platform easily captures user information and forwards it to email, SMS, or CRM systems via Zapier or native integrations. For pharmacies, this means capturing prescription refill requests, patient inquiries, and feedback, then automatically routing them to the appropriate pharmacy staff. Pricing for Tars starts at $49/month for the Basic plan, which includes up to 1,000 interactions per month. The Standard plan at $149/month adds unlimited interactions, custom domains, and advanced analytics. Tars also offers a Premium plan for enterprise clients, though pricing is available upon request. With its focus on conversational lead capture and a straightforward visual editor, Tars is an attractive option for pharmacies that want a chatbot to streamline patient intake and reduce manual follow‑ups.

Chatfuel is a popular no‑code chatbot platform that specializes in building conversational experiences for Facebook Messenger and other messaging platforms. For pharmacies, Chatfuel can be used to create a chatbot that answers frequently asked questions about medications, provides dosage information, and directs patients to the nearest pharmacy branch. The platform’s visual flow builder allows pharmacy staff to design conversations using blocks, quick replies, and conditional logic. One of Chatfuel’s advantages is its AI-powered natural language understanding, which can interpret patient queries and provide relevant responses. The platform also supports integrations with external services such as Zapier, Google Sheets, and e‑commerce platforms, giving pharmacies the ability to sync prescription data and trigger notifications. Chatfuel offers a free plan with basic features, while the Pro plan costs $15/month and unlocks advanced AI, webhooks, and multi‑platform support. Paid plans also include higher message limits and priority support. While Chatfuel excels in messaging‑platform integration, pharmacies looking for a web‑based chatbot may need to use additional tools or embed the bot via HTML.

ManyChat is a no‑code chatbot builder that focuses on marketing automation and audience engagement across Facebook Messenger, Instagram, and SMS. Pharmacies can use ManyChat to create conversational flows that guide patients through prescription refill reminders, promote new products, or provide health tips. The platform’s drag‑and‑drop editor supports conditional logic, broadcast messaging, and campaign management. ManyChat’s strengths lie in its marketing automation capabilities. It can segment audiences based on user responses, send automated follow‑up messages, and integrate with email marketing tools like Mailchimp. For pharmacies, this translates to automated refill reminders or promotional campaigns for over‑the‑counter products. ManyChat offers a free plan with limited features. The Pro plan costs $10/month and unlocks advanced automation, broadcasts, and integrations. The Enterprise plan is available on request. While ManyChat is excellent for marketing, pharmacies that need a robust knowledge base or e‑commerce integration may find its features somewhat limited.

BotStar is a visual chatbot platform that combines a drag‑and‑drop builder with AI capabilities. Pharmacies can use BotStar to create conversational agents that answer product queries, schedule appointments, and provide medication safety information. The platform offers a visual flow editor, AI training with GPT‑based models, and integrations with e‑commerce platforms like Shopify and WooCommerce. BotStar’s AI engine allows the bot to understand user intent and generate natural responses, while its knowledge base feature lets pharmacies upload FAQs and product catalogs for quick retrieval. The platform also supports webhooks, allowing pharmacists to trigger internal systems such as inventory updates or prescription management. Pricing is tiered: a Free plan offers limited interactions, a Pro plan at $30/month includes unlimited interactions, advanced AI, and Zapier integration, and an Enterprise plan is available on request. BotStar’s blend of AI and visual editing makes it a solid choice for pharmacies wanting a more intelligent chatbot without deep technical expertise.

Flow XO is a no‑code chatbot platform that emphasizes workflow automation and multi‑channel support. Pharmacies can use Flow XO to build conversational flows that handle prescription refills, product inquiries, and customer support across web chat, Facebook Messenger, and Slack. The platform’s visual flow editor allows users to create complex interactions with conditional logic, timers, and webhooks. Flow XO’s strengths include its integration library, which contains connectors for popular services like Shopify, Google Sheets, and Mailchimp. This makes it easy for pharmacies to sync inventory, send email notifications, and log customer interactions. The platform also offers a knowledge base feature, enabling quick answers to common questions. Pricing starts at $19/month for the Basic plan, which includes 2,000 interactions per month. The Plus plan at $49/month offers unlimited interactions, additional app integrations, and priority support. Advanced plans are available on request. Flow XO is a versatile platform that can serve pharmacies needing multi‑channel chatbot support and automation.