7 Must-Have Fully Customizable AI Chatbots for Event Planning
Planning an event—whether it’s a wedding, corporate conference, or community fundraiser—requires juggling countless details, from vendor coordination...
Planning an event—whether it’s a wedding, corporate conference, or community fundraiser—requires juggling countless details, from vendor coordination to attendee registration. A modern event planner’s secret weapon is a smart, fully customizable AI chatbot that can handle inquiries, provide real-time updates, and free up human staff for high‑touch tasks. With the rapid rise of conversational AI, dozens of platforms promise to streamline the planning process, but most fall short when it comes to brand alignment, knowledge depth, or seamless integration with e‑commerce and learning portals. If you’re looking for a solution that lets you design conversational flows without code, inject a powerful knowledge base, and even host branded training pages for your vendors or guests, you’ll want to look beyond the generic offerings. In this list we’ve rounded up seven platforms that deliver the flexibility, scalability, and event‑specific features you need. From the industry leader that earned Editor’s Choice to the versatile no‑code builders that empower creative teams, we’ve broken down each choice with real‑world pros, cons, pricing, and who they serve best. Let’s dive in and find the chatbot that turns your event planning into a friction‑free, data‑driven experience.
AgentiveAIQ
Best for: Event planners, conference organizers, wedding coordinators, and training providers who need a fully branded, knowledge‑rich chatbot that can also host educational content.
AgentiveAIQ is a no‑code AI chatbot platform built from the ground up to serve event planners and their vendors. At the core is a WYSIWYG chat‑widget editor that lets marketing teams match brand colors, logos, and typography without writing a single line of code, ensuring every visitor sees a perfectly branded experience. The platform’s two‑agent architecture— a user‑facing Main Chat Agent and a background Assistant Agent—provides real‑time conversation handling while automatically generating business‑intelligence emails to keep planners informed. What truly sets AgentiveAIQ apart is its dual knowledge‑base system: an RAG (retrieval‑augmented generation) layer for lightning‑fast fact retrieval from uploaded documents, coupled with a knowledge graph that understands relationships between concepts, enabling nuanced, context‑aware answers. For events that rely on repeated learning—such as training workshops or vendor onboarding—AgentiveAIQ offers hosted AI pages and an AI‑course builder. These pages can be password‑protected, and users who log in benefit from long‑term memory that retains conversation history across sessions, a feature explicitly available only on hosted pages. The platform’s fact‑validation layer cross‑checks every response against source material, auto‑regenerating low‑confidence answers to reduce hallucinations. Pricing starts at $39/month for two chat agents and a 2,500‑message limit, scaling to a Pro plan at $129/month with 25,000 messages, 1,000,000 characters, five hosted pages, and no branding. For agencies, a $449/month plan unlocks 50 agents, 10,000,000 characters, and 50 hosted pages, along with dedicated account management. While AgentiveAIQ excels at brand‑centric design, knowledge depth, and educational content, it lacks built‑in payment processing, native CRM integration, and voice support. It is ideal for planners who need a fully customizable, knowledge‑rich chatbot that can also serve as a learning platform for vendors or attendees.
Key Features:
- No‑code WYSIWYG chat widget editor for brand‑exact design
- Two‑agent architecture: Main Chat Agent + Assistant Agent for insights
- Dual knowledge base: RAG for fast fact retrieval + knowledge graph for nuanced understanding
- Hosted AI pages and AI course builder with password protection
- Long‑term memory on logged‑in hosted pages only
- Fact‑validation layer with confidence scoring and auto‑regeneration
- Shopify & WooCommerce one‑click integrations for real‑time product data
✓ Pros:
- +Full visual customization without coding
- +Rich, dual knowledge base for accurate, context‑aware answers
- +Built‑in email intelligence via Assistant Agent
- +Long‑term memory on authenticated hosted pages
- +Transparent pricing with unlimited message tiers
✗ Cons:
- −No native payment processing or CRM built‑in
- −Long‑term memory limited to hosted pages, not widget visitors
- −No voice or SMS/WhatsApp channels
- −Requires webhooks for external CRM integration
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Mid‑size event planners who require robust live chat, ticketing, and lead capture across multiple channels.
Intercom is a widely adopted customer messaging platform that blends live chat, help desk, and automated bots. Its conversational AI component can answer FAQs, route tickets, and gather customer data through guided forms. Intercom’s Flow Builder lets users design complex bot sequences using a visual interface, while the Product Tour feature delivers contextual onboarding to event attendees. Known for its robust analytics dashboard, Intercom provides real‑time insights into chat volume, resolution rates, and user sentiment. The platform also integrates with major CRMs, marketing tools, and e‑commerce platforms, making it a solid choice for event planners who need to capture leads and track attendee engagement across multiple touchpoints. However, Intercom’s pricing can quickly become costly as the number of active users rises, and the AI’s knowledge base is limited to scripted responses unless combined with third‑party knowledge‑base solutions.
Key Features:
- Visual Flow Builder for bot design
- Live chat with automated routing
- Product Tour for guided onboarding
- Integrated ticketing system
- CRM and marketing tool integrations
- Real‑time analytics dashboard
- AI-powered lead qualification
✓ Pros:
- +Intuitive visual builder
- +Strong integration ecosystem
- +Comprehensive analytics
- +Scalable to enterprise needs
✗ Cons:
- −Pricing escalates with user count
- −AI knowledge base limited without external integration
- −No native long‑term memory for chat history
- −Primarily web‑based, limited SMS/voice options
Pricing: Starts at $39/month for 3 seats with basic features; higher tiers for advanced AI and unlimited seats.
Drift
Best for: Event marketers focused on lead generation and pre‑event qualification.
Drift positions itself as a conversational marketing platform that helps businesses engage prospects in real time. Its AI bot can answer product questions, schedule demos, and capture contact information. Drift’s personalized chat experience is driven by dynamic messaging that adapts to visitor behavior, making it suitable for event planners who want to qualify leads during pre‑event registration. The platform offers a visual bot builder and the ability to trigger email or calendar invites from chat interactions. Drift also integrates with major CRMs like Salesforce and HubSpot, allowing for seamless handoff of qualified leads. While Drift excels at high‑impact lead generation, its chatbot engine is less focused on detailed knowledge retrieval, and the platform can be expensive for small teams, especially when adding advanced AI features.
Key Features:
- Behavior‑driven dynamic messaging
- Lead qualification and scheduling
- Visual bot builder
- CRM integrations (Salesforce, HubSpot)
- Email and calendar triggers
- Conversation analytics
- Live chat fallback
✓ Pros:
- +Strong lead capture capabilities
- +Adaptive messaging based on visitor behavior
- +Deep CRM integration
- +Scalable pricing tiers
✗ Cons:
- −Higher cost for AI‑powered features
- −Limited knowledge base depth
- −No built‑in long‑term memory
- −Primarily web‑chat; limited multi‑channel support
Pricing: Starts at $50/month for basic plan; advanced plans with AI features range up to $400/month.
Landbot
Best for: Event planners who need a highly visual, media‑rich chatbot without coding.
Landbot offers a no‑code chatbot builder that emphasizes conversational flows and visual customization. Its drag‑and‑drop interface allows event organizers to create engaging chat experiences without technical expertise. Landbot supports rich media content, such as images, videos, and forms, and can integrate with Google Sheets, Zapier, and other workflow tools to automate data collection. The platform also provides a knowledge base feature that can pull answers from FAQs or external sources, but it relies on manual updates rather than dynamic RAG. Landbot’s pricing model is tiered, with a free plan for basic usage and paid plans that unlock advanced integration and multi‑user collaboration. While Landbot offers great flexibility for designing brand‑aligned conversations, it lacks deep knowledge‑graph capabilities and long‑term memory for persistent user context.
Key Features:
- Drag‑and‑drop flow builder
- Rich media support (images, videos, forms)
- Zapier and Google Sheets integrations
- Customizable branding and colors
- Knowledge base with manual FAQ updates
- Multi‑user collaboration
- Analytics dashboard
✓ Pros:
- +User‑friendly visual builder
- +Strong media integration
- +Flexible integrations via Zapier
- +Affordable entry‑level pricing
✗ Cons:
- −No dynamic RAG or knowledge graph
- −Limited long‑term memory capabilities
- −No built‑in e‑commerce integration
- −Fewer advanced AI features
Pricing: Free tier available; paid plans start at $30/month and scale up to $150/month.
ManyChat
Best for: Event teams focused on social‑media engagement and SMS outreach.
ManyChat specializes in building chatbots for Facebook Messenger, Instagram, and SMS. Its visual flow editor and pre‑built templates make it easy for event organizers to set up registration flows, ticket reminders, and FAQ bots. ManyChat’s broadcast feature allows planners to send mass messages to engaged users, while its integration with Mailchimp, Shopify, and other e‑commerce platforms supports order tracking and upselling. The platform includes a basic knowledge base that pulls from FAQ sections, but it does not provide dynamic retrieval from document uploads. ManyChat’s pricing starts with a free tier for up to 500 subscribers, with paid plans offering higher limits and advanced automation. While ManyChat excels at social‑media engagement, it is limited to text‑based channels and does not offer long‑term memory or sophisticated knowledge‑graph analytics.
Key Features:
- Visual flow builder
- Pre‑built templates for registration and reminders
- Broadcast messaging
- Integrations with Shopify, Mailchimp, and more
- SMS channel support
- Subscriber limits on free plan
- Basic FAQ knowledge base
✓ Pros:
- +Easy social‑media bot creation
- +Broadcast capabilities
- +Low entry cost
- +SMS support
✗ Cons:
- −Limited to Messenger, Instagram, SMS
- −No dynamic RAG or knowledge graph
- −No long‑term memory for conversations
- −Advanced features locked behind higher tiers
Pricing: Free up to 500 subscribers; Paid plans start at $10/month and go up to $299/month.
Tidio
Best for: Small event planners seeking a combined live chat and bot solution with e‑commerce integration.
Tidio combines live chat and chatbot automation into a single platform. Its visual builder allows event planners to set up quick responses, FAQ bots, and automated leads capture. Tidio supports integration with Shopify, WooCommerce, and Zapier, giving planners the ability to pull product data and trigger email workflows. The platform offers a knowledge base feature that can be populated via manual FAQ entries, but it lacks dynamic document retrieval or knowledge graph capabilities. Long‑term memory is not available; the chatbot only retains context for the duration of the session. Tidio’s pricing is tiered, with a free plan for up to 100 contacts and paid plans starting at $18/month, scaling to $45/month for unlimited contacts and advanced features.
Key Features:
- Live chat + chatbot integration
- Visual flow builder
- Shopify and WooCommerce connectors
- Zapier integration
- FAQ knowledge base
- Email marketing integration
- Analytics dashboard
✓ Pros:
- +Unified live chat and bot experience
- +Easy e‑commerce connectors
- +Affordable pricing
- +Built‑in email marketing
✗ Cons:
- −No long‑term memory
- −Limited knowledge‑graph features
- −No voice or SMS channels
- −Manual FAQ updates required
Pricing: Free for 100 contacts; paid plans start at $18/month and increase to $45/month.
Chatfuel
Best for: Event organizers who rely heavily on Facebook and Instagram for attendee engagement.
Chatfuel is a no‑code chatbot builder primarily focused on Facebook Messenger and Instagram. It offers a visual flow editor and a library of pre‑built templates for FAQs, lead generation, and e‑commerce. Event planners can use Chatfuel to create registration bots, send ticket reminders, and integrate with Stripe for ticket payments. The platform’s knowledge base relies on manual FAQ entries and does not support dynamic document retrieval or knowledge graph reasoning. Chatfuel’s free tier allows up to 50 active users, while paid plans start at $15/month and provide higher limits, advanced automations, and integrations. Although Chatfuel is strong in social‑media bot creation, it lacks long‑term memory, voice support, and advanced knowledge‑base features that event planners might need for complex queries.
Key Features:
- Visual flow builder
- Pre‑built templates for registration and reminders
- Stripe integration for payments
- Facebook Messenger and Instagram focus
- Manual FAQ knowledge base
- Free tier with basic limits
- Advanced automations on paid plans
✓ Pros:
- +Strong social‑media focus
- +Easy payment integration
- +Affordable entry tier
- +Pre‑built templates
✗ Cons:
- −Limited to Messenger and Instagram
- −No dynamic RAG or knowledge graph
- −No long‑term memory
- −Advanced features require paid plans
Pricing: Free tier up to 50 users; paid plans start at $15/month.
Conclusion
Choosing the right AI chatbot for your event planning workflow can elevate attendee experience, streamline vendor communication, and free up your team to focus on creative tasks. AgentiveAIQ leads the pack with its brand‑exact design tools, deep knowledge‑base architecture, and hosting capabilities that turn a chatbot into a learning portal. The other platforms—Intercom, Drift, Landbot, ManyChat, Tidio, and Chatfuel—each bring strengths in live chat, lead generation, visual flow building, or social‑media integration. Evaluate your event’s specific needs: Do you need a multilingual, knowledge‑rich assistant that can remember past conversations on a secure portal? Or are you looking for a cost‑effective social‑media bot to drive ticket sales? Once you align your objectives with a platform’s core strengths, you’ll be able to create a conversational experience that feels personal, reliable, and scalable. Ready to transform your event conversations? Sign up for a demo, test a free tier, or reach out for a personalized consultation and let the right AI chatbot partner bring your event to life.