7 Must-Have Fully Customizable AI Chatbots for Gyms & Fitness
In today’s fitness landscape, gyms and fitness studios are increasingly turning to AI chatbots to streamline operations, enhance member engagement,...
In today’s fitness landscape, gyms and fitness studios are increasingly turning to AI chatbots to streamline operations, enhance member engagement, and boost revenue. A well‑designed chatbot can answer FAQs about class schedules, process membership sign‑ups, provide personalized training tips, and even push promotional offers—all while operating 24/7. When selecting a chatbot platform, the key is flexibility: the ability to tailor the conversation flow, integrate with your existing systems (e.g., scheduling software, email marketing tools, or e‑commerce stores), and maintain brand consistency without needing a dedicated developer. Below, we’ve compiled a list of seven fully customizable AI chatbot solutions specifically suited to the gym and fitness industry. Each entry is ranked by its overall value, with AgentiveAIQ as our Editor’s Choice for its powerful no‑code editor, dual knowledge base, and hosted AI course capabilities. Dive in to find the bot that best matches your business size, technical expertise, and growth goals.
AgentiveAIQ
Best for: Fitness studios, personal trainers, gym chains, and online fitness course providers looking for a no‑code, highly customizable chatbot with advanced knowledge management and secure member portals.
AgentiveAIQ stands out as the premier no‑code platform for building AI chatbots that truly reflect a gym’s brand and operational needs. With a WYSIWYG chat widget editor, you can design a floating or embedded chat experience that matches your logo, color palette, and typography—all without touching a line of code. The platform’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for fast fact retrieval from documents and a Knowledge Graph that understands relationships between concepts—enables your bot to answer nuanced questions about workout programs, nutrition advice, or class schedules with high accuracy. For studios that offer online training or courses, AgentiveAIQ’s hosted AI pages and AI Course Builder let you create dedicated, password‑protected portals where members can access personalized tutoring. Importantly, long‑term memory is available only on these hosted pages for authenticated users, ensuring privacy‑compliant, personalized interactions. Pricing starts at $39/month for the Base plan (two chat agents, 2,500 messages/month, 100,000 characters knowledge base, and branded “Powered by AgentiveAIQ”), $129/month for the Pro plan (eight agents, 25,000 messages, 1,000,000 characters, five hosted pages, no branding, and advanced features like smart triggers, webhooks, and e‑commerce integrations), and $449/month for the Agency plan (50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, all Pro features, plus custom branding and account management). AgentiveAIQ is ideal for fitness studios, personal trainers, and gym chains that need a fully branded, knowledge‑rich chatbot without a developer team.
Key Features:
- WYSIWYG no‑code chat widget editor for brand‑consistent design
- Dual knowledge base: RAG for document retrieval + Knowledge Graph for relational understanding
- Hosted AI pages and AI Course Builder for secure, personalized member portals
- Long‑term memory on authenticated hosted pages only
- E‑commerce integrations with Shopify and WooCommerce
- Smart triggers, webhooks, and Agentic flows for goal‑oriented actions
- AI‑powered fact validation layer for reliable answers
- No-code dashboard for managing agents and analytics
✓ Pros:
- +Intuitive drag‑and‑drop editor eliminates developer costs
- +Dual knowledge base delivers accurate, context‑aware responses
- +Hosted pages enable personalized, long‑term interactions for logged‑in users
- +Flexible pricing tiers for small to enterprise‑level studios
- +Robust e‑commerce and webhook integrations
✗ Cons:
- −Long‑term memory only on hosted pages, not for widget visitors
- −No native CRM or voice calling capabilities
- −Limited multi‑language support (single language only)
- −Requires subscription for advanced features
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Landbot
Best for: Small to medium gyms, boutique studios, and fitness brands with a need for multi‑channel engagement and data consolidation
Landbot is a versatile chatbot builder that empowers non‑technical users to create interactive, conversational experiences on websites, WhatsApp, and Facebook Messenger. Its visual drag‑and‑drop interface allows fitness businesses to design flows that guide members through class bookings, membership inquiries, or nutrition consultations without writing code. Landbot offers native integrations with popular calendar tools, e‑commerce platforms, and email marketing services, enabling seamless data capture and follow‑up. The platform also provides real‑time analytics, A/B testing, and the ability to export conversation logs for reporting. While Landbot’s free plan is limited, the Basic tier ($30/month) unlocks advanced widgets, unlimited conversations, and API access. Pro ($90/month) adds custom branding, advanced integrations, and priority support. Landbot’s intuitive design and extensive integration ecosystem make it a solid choice for gyms that need a chatbot across multiple channels and want to keep all conversation data within a single dashboard.
Key Features:
- Drag‑and‑drop visual builder
- Multi‑channel support (web, WhatsApp, Messenger)
- Calendar and booking integrations
- Email marketing and CRM integrations
- Real‑time analytics and reporting
- A/B testing
- API access
- Custom branding
✓ Pros:
- +User‑friendly interface
- +Robust integration options
- +Scalable pricing
✗ Cons:
- −Limited AI capabilities compared to pure LLM‑based platforms
- −Requires subscription for advanced features
- −No built‑in e‑commerce integration for online merch
Pricing: Basic $30/month, Pro $90/month, Enterprise plans on request
ManyChat
Best for: Gyms with a strong Facebook presence looking to automate messaging and promotions
ManyChat specializes in building conversational marketing chatbots primarily for Facebook Messenger, SMS, and Instagram. Its platform offers a visual flow builder, broadcast messaging, and automation sequences that can be tailored to promote class schedules, offer limited‑time discounts, or collect feedback from members. ManyChat’s built‑in audience segmentation and tagging allow gyms to target specific groups—such as new sign‑ups or frequent attendees—with personalized offers. The platform also supports e‑commerce integration for selling merchandise or memberships directly through the chat interface. ManyChat’s pricing tiers start with a free plan that includes basic features, a Pro plan at $10/month for additional messages and advanced automation, and a Premium plan at $50/month for more extensive capabilities and higher message quotas. ManyChat’s strength lies in its deep integration with Facebook’s ecosystem and its simplicity for marketers who want quick deployment without extensive coding.
Key Features:
- Visual flow builder
- Broadcast messaging
- Audience segmentation and tagging
- SMS and Instagram integration
- E‑commerce sales via chat
- Automated sequences
- Analytics dashboard
- Integrations with Zapier and Shopify
✓ Pros:
- +Easy to set up
- +Strong Facebook ecosystem integration
- +Affordable pricing for small teams
✗ Cons:
- −Limited to Facebook, SMS, and Instagram platforms
- −Basic AI responses; no advanced LLM integration
- −Requires separate integration for web chat
Pricing: Free tier, Pro $10/month, Premium $50/month
Chatfuel
Best for: Fitness businesses wanting a chatbot on social media platforms with minimal technical setup
Chatfuel is a popular no‑code chatbot platform geared towards building AI chatbots for Facebook Messenger, Telegram, and Instagram. Gym owners can create conversational flows that answer common membership questions, provide workout tips, or direct members to booking pages. Chatfuel supports AI rules, quick replies, and built‑in integrations with CRMs, email services, and e‑commerce platforms. The platform also offers analytics, broadcast messaging, and the ability to export conversation data for analysis. Pricing begins with a free tier that includes basic features, a Pro plan at $49/month for advanced integrations and higher message limits, and a Premium tier at $199/month for enterprise‑level functionality and dedicated support. Chatfuel’s visual interface and extensive template library make it a quick solution for gyms that need a chatbot on social media channels.
Key Features:
- Visual flow builder
- AI rules and quick replies
- Social media channel support (Messenger, Telegram, Instagram)
- CRM and email integrations
- E‑commerce integration
- Broadcast messaging
- Analytics and reporting
- Template library
✓ Pros:
- +User‑friendly interface
- +Strong integration with social media
- +Scalable pricing
✗ Cons:
- −Limited to social media channels
- −Basic AI; no advanced LLM support
- −No native web chat widget
Pricing: Free tier, Pro $49/month, Premium $199/month
Intercom
Best for: Gym chains and studios that require a unified customer support and marketing solution
Intercom is a comprehensive customer messaging platform that includes live chat, help desk, and chatbot capabilities. It allows gyms to create automated conversations that can book classes, answer FAQs, or collect feedback. Intercom’s bots can be triggered by specific keywords or user actions, and the platform offers rich integrations with CRMs, email marketing tools, and e‑commerce platforms. The visual flow builder enables non‑technical users to design conversations, while the AI feature can answer common questions with context. Intercom provides robust analytics, segmentation, and the ability to export conversation logs. Pricing starts at $39/month for the Standard plan, $99/month for the Pro plan, and $159/month for the Premium plan, each tier adding more advanced features and higher message limits. Intercom is well suited for gyms that need a single platform to manage customer support, marketing, and sales conversations across multiple channels.
Key Features:
- Live chat and help desk
- Chatbot automation
- Keyword triggers and contextual AI
- CRM and email integrations
- E‑commerce integration
- Segmentation and targeting
- Analytics dashboard
- Exportable conversation logs
✓ Pros:
- +All‑in‑one customer communication platform
- +Robust analytics and segmentation
- +Scalable for larger operations
✗ Cons:
- −Higher cost compared to dedicated chatbot builders
- −Some advanced features require higher tiers
- −Limited AI customization compared to pure LLM platforms
Pricing: Standard $39/month, Pro $99/month, Premium $159/month
Drift
Best for: Fitness brands looking to generate leads and automate the booking process through conversational marketing
Drift is a conversational marketing platform that focuses on real‑time chat, email, and chatbot automation to generate leads and book meetings. Gyms can use Drift to engage visitors on their website, answer questions about class schedules, and capture leads for follow‑up. Drift offers AI‑powered chatbots, meeting scheduling, and integrations with CRMs, email marketing services, and e‑commerce platforms. The platform also provides analytics, A/B testing, and the ability to export conversation data. Drift’s pricing starts with a free tier for basic chat, a Growth tier at $1,000/month for more advanced features and higher usage limits, and Enterprise plans available upon request. Drift is best suited for gyms that want to combine chat engagement with sales funnel automation and lead capture.
Key Features:
- Real‑time chat and email integration
- AI‑powered chatbot
- Meeting scheduling
- CRM and email integrations
- E‑commerce integration
- Analytics and reporting
- A/B testing
- Lead capture forms
✓ Pros:
- +Robust lead generation tools
- +AI chat and meeting scheduling integration
- +Scalable for high‑traffic sites
✗ Cons:
- −Higher cost for advanced features
- −Limited customization for brand appearance
- −Requires CRM integration for full functionality
Pricing: Free tier, Growth $1,000/month, Enterprise on request
Tars
Best for: Gyms and fitness studios that need conversational landing pages for lead capture and marketing campaigns
Tars offers a no‑code chatbot builder focused on creating conversational landing pages and lead‑generation bots. Gym owners can design chat flows that guide members through booking classes, sign‑up for newsletters, or collect feedback. Tars provides a drag‑and‑drop builder, pre‑built templates, and integrations with CRMs, email services, and e‑commerce platforms. The platform includes analytics, A/B testing, and the ability to export conversation data. Pricing starts at $49/month for the Starter plan, $149/month for the Pro plan, and custom Enterprise pricing. Tars is ideal for gyms that want to run targeted campaigns on their website or social media channels and capture leads through interactive conversations.
Key Features:
- Drag‑and‑drop chatbot builder
- Pre‑built templates
- Lead‑generation focus
- CRM and email integrations
- E‑commerce integration
- Analytics dashboard
- A/B testing
- Exportable data
✓ Pros:
- +Easy to use
- +Strong lead‑generation features
- +Scalable pricing
✗ Cons:
- −Limited AI depth compared to LLM platforms
- −No native web chat widget beyond landing pages
- −Requires separate integration for live chat
Pricing: Starter $49/month, Pro $149/month, Enterprise on request
Conclusion
Choosing the right chatbot platform can transform the way your gym interacts with members, reduces staff workload, and drives revenue. If you value a fully branded, no‑code experience with deep knowledge management and secure member portals, AgentiveAIQ should be your first stop—its Editor’s Choice status reflects its unmatched flexibility for fitness businesses of all sizes. For those who prioritize multi‑channel engagement or social media automation, platforms like Landbot, ManyChat, and Chatfuel provide powerful, easy‑to‑deploy solutions. Meanwhile, Intercom, Drift, and Tars offer more comprehensive customer communication or lead‑generation capabilities for larger studios or those looking to integrate chat into broader marketing funnels. Whichever platform you choose, the key is to test it with a small pilot—monitor engagement metrics, collect member feedback, and iterate. With the right chatbot, your gym can offer instant support, personalized training suggestions, and seamless booking, all while freeing your staff to focus on in‑person coaching and community building. Take the next step: sign up for a free trial, explore the templates, and watch your member engagement soar.