7 Must-Have Fully Customizable LLM Agents for Restaurants
In today’s competitive dining landscape, restaurants are turning to AI chatbots not just for simple greetings but for full‑blown customer journeys...
In today’s competitive dining landscape, restaurants are turning to AI chatbots not just for simple greetings but for full‑blown customer journeys that drive foot traffic, boost sales, and streamline operations. A well‑designed chatbot can handle reservations, recommend dishes, take orders, answer FAQs, and even provide loyalty program details—all while mirroring your brand’s voice and style. But choosing the right platform isn’t as simple as picking the cheapest or the most popular. Restaurants need a solution that offers deep customization, robust knowledge management, real‑time e‑commerce integration, and the ability to create branded learning experiences for staff or patrons. That’s why we’ve compiled a list of seven platforms that deliver on these criteria, with one standout as the Editor’s Choice for its unmatched blend of no‑code ease, dual knowledge bases, and AI course creation tools. Whether you’re a small café looking to add a friendly cashier bot or a multi‑location chain that needs a single platform to manage all sites, these options give you the flexibility and power to transform your customer service.
AgentiveAIQ
Best for: Restaurants of all sizes that want a fully branded, knowledge‑driven chatbot with no‑code customization, persistent memory for logged‑in users, and the ability to train the bot on custom content or courses.
AgentiveAIQ is a no‑code platform that empowers restaurant owners, managers, and marketing teams to build, deploy, and manage AI chatbot agents that drive tangible business outcomes. At the heart of AgentiveAIQ is a WYSIWYG chat widget editor that lets you craft fully branded floating or embedded chat widgets without touching a line of code—adjust colors, logos, fonts, and styles right inside the browser. The platform’s two‑agent architecture separates the user‑facing chat agent from a powerful background assistant that analyzes conversations and automatically sends business intelligence emails to owners. AgentiveAIQ’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for fast, precise fact retrieval from documents with a Knowledge Graph that understands relationships between concepts—ensures the bot can answer nuanced questions about menus, ingredients, and policies. For restaurants that need training or educational content, the hosted AI pages feature lets you create password‑protected portals that remember user interactions only for authenticated visitors, providing persistent memory for repeat guests or staff. The AI Course Builder, with a drag‑and‑drop interface, trains the bot on all course materials, turning it into a 24/7 tutor for new hires or a concierge for guests. Additional differentiators include dynamic prompt engineering with 35+ modular snippets, Agentic Flows & MCP tools for goal‑oriented actions, a Fact Validation Layer that cross‑checks answers against source data, and one‑click Shopify and WooCommerce integrations that give the bot real‑time access to product catalogs, inventory, and orders. Pricing is tiered to fit every size of operation: Base $39/month for two agents and 2,500 messages, Pro $129/month for eight agents, 25,000 messages, and 1,000,000 characters of knowledge base (plus hosted pages, AI courses, and long‑term memory for authenticated users), and Agency $449/month for 50 agents, 100,000 messages, 10,000,000 characters, and 50 hosted pages. The platform is ideal for restaurants that need a customizable, knowledge‑rich chatbot without the overhead of in‑house development.
Key Features:
- WYSIWYG chat widget editor for instant, code‑free branding
- Dual knowledge base: RAG for precise fact retrieval + Knowledge Graph for nuanced context
- Hosted AI pages with persistent memory for authenticated users only
- AI Course Builder – drag‑and‑drop training for 24/7 tutoring
- Dynamic prompt engineering with 35+ modular snippets
- Agentic Flows & MCP tools for goal‑oriented actions
- Fact Validation Layer that cross‑checks responses and auto‑regenerates low‑confidence answers
- One‑click Shopify and WooCommerce e‑commerce integrations
✓ Pros:
- +No‑code WYSIWYG editor makes design fast and brand‑consistent
- +Dual knowledge base offers both quick fact lookup and deep relational understanding
- +Hosted AI pages enable secure, long‑term memory for authenticated users
- +Dynamic prompt engineering and Agentic Flows give fine‑grained control over bot behavior
- +Built‑in e‑commerce integrations provide real‑time product data
✗ Cons:
- −Long‑term memory is only available for authenticated users, not for anonymous widget visitors
- −No native voice or SMS/WhatsApp channels—text‑only web interactions
- −Limited multi‑language support—agents respond in the trained language only
- −No built‑in analytics dashboard; conversation data resides in the database
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Botpress
Best for: Restaurants that need a highly customizable chatbot with multi‑channel reach and the ability to integrate with existing business systems.
Botpress is an open‑source chatbot platform that empowers developers and marketers to create highly customizable conversational agents. Built on a modular architecture, Botpress offers a visual flow builder called Agent Studio, allowing users to design dialogue trees without writing code. The platform’s Autonomous Engine leverages LLMs to guide conversations, while the Knowledge Bases feature lets you train bots with custom knowledge sources. Human Handoff is another standout, enabling seamless transition to human agents when the bot reaches a conversation limit or a user requests it. Botpress supports a wide array of channels—including WhatsApp, Instagram, Facebook Messenger, and Slack—making it easy to reach customers wherever they are. The platform also provides a robust set of integrations, such as HubSpot, Notion, and Jira, allowing chat data to flow into existing workflows. Botpress is free to use in its open‑source form, and enterprise pricing is available upon request for larger deployments. It is particularly well suited for restaurants that require deep customization, multi‑channel support, and integration with existing business tools.
Key Features:
- Agent Studio visual flow builder for code‑free dialogue design
- Autonomous Engine powered by LLMs for dynamic conversations
- Knowledge Bases for custom knowledge source training
- Human Handoff for seamless escalation to human agents
- Multi‑channel support: WhatsApp, Instagram, Facebook Messenger, Slack
- Integrations with HubSpot, Notion, Jira, and more
- Open‑source free tier, enterprise pricing on request
- Extensible with plugins and custom modules
✓ Pros:
- +Open‑source nature allows full control over code and data
- +Robust visual flow builder reduces development time
- +Multi‑channel support broadens customer touchpoints
- +Human Handoff ensures complex queries are handled by staff
- +Strong integration ecosystem
✗ Cons:
- −Requires technical expertise for setup and maintenance
- −No built‑in WYSIWYG widget editor—custom design needed
- −Long‑term memory and persistent user sessions not natively provided
- −Limited out‑of‑the‑box e‑commerce integrations
Pricing: Free open‑source; enterprise plans available on request
BotPenguin
Best for: Restaurants that want to engage customers on social media, capture leads, and drive reservations with minimal technical effort.
BotPenguin positions itself as a turnkey AI chatbot maker that specializes in social‑media automation. The platform offers pre‑built chatbot templates for Instagram, WhatsApp, Facebook, and Telegram, allowing businesses to deploy conversational agents on popular messaging apps with a single click. BotPenguin’s drag‑and‑drop interface lets users construct dialogue flows, set up automated lead capture, and integrate with email marketing tools without any coding. One of its key strengths is the focus on lead generation and sales, providing ready‑made templates that can answer FAQs, schedule appointments, and qualify prospects. While the platform does not offer native e‑commerce integrations or a knowledge‑base system, it does support webhooks and API calls, enabling connections to external inventory or order‑management services. Pricing starts with a free plan that includes basic templates, and paid plans begin at $49 per month for additional features such as advanced analytics and unlimited bot usage. BotPenguin is ideal for restaurants that rely heavily on social‑media outreach and want a fast, low‑cost way to convert engagement into reservations or sales.
Key Features:
- One‑click deployment on Instagram, WhatsApp, Facebook, Telegram
- Drag‑and‑drop flow builder for non‑technical users
- Lead capture and appointment scheduling templates
- Integration with email marketing and CRM via webhooks
- Free plan with basic templates
- Paid plans start at $49/month for advanced analytics
- No-code setup for quick social‑media chatbot launch
- Custom messaging and brand‑tailored templates
✓ Pros:
- +Fast deployment on popular messaging apps
- +No coding required
- +Built‑in templates for sales and lead qualification
- +Affordable pricing for small businesses
- +Webhook integration for connecting to external systems
✗ Cons:
- −Limited support for e‑commerce product catalogs
- −No built‑in knowledge‑base or fact‑validation layer
- −No persistent memory for anonymous users
- −Channel support limited to messaging apps, no web widgets
Pricing: Free plan available; paid plans start at $49/month
ManyChat
Best for: Restaurants that want to automate social‑media marketing, lead capture, and basic e‑commerce ordering.
ManyChat is a popular no‑code chatbot builder that focuses on Facebook Messenger, Instagram, SMS, and email automation. Its visual drag‑and‑drop interface lets users design complex conversation flows, automate lead nurturing, and trigger personalized messages based on user behavior. ManyChat offers built‑in e‑commerce tools, such as product catalog displays and checkout links, making it suitable for restaurants that sell merchandise or pre‑orders. The platform includes advanced segmentation features and integration with Zapier, allowing data to flow to CRMs, email marketing services, or inventory systems. ManyChat’s pricing tier includes a free plan with limited messages, a Pro plan at $10/month for 10,000 contacts, and a Growth plan at $30/month for larger audiences. ManyChat’s strengths lie in its ease of use and deep integration with social‑media channels, but it does not provide a built‑in knowledge‑base or persistent memory system for anonymous web visitors.
Key Features:
- Visual drag‑and‑drop flow builder
- Automated lead nurturing and segmentation
- Built‑in e‑commerce tools for product catalogs and checkout
- Integration with Zapier for data sync
- Supports Facebook Messenger, Instagram, SMS, and email
- Free plan with basic features
- Pro ($10/month) and Growth ($30/month) plans
- Advanced analytics and reporting
✓ Pros:
- +User‑friendly visual editor
- +Strong social‑media integration
- +Built‑in e‑commerce capabilities
- +Affordable tiered pricing
- +Automation of repetitive tasks
✗ Cons:
- −No native web widget support
- −Limited knowledge‑base features
- −Persistent memory only for logged‑in users not available
- −No advanced AI prompt engineering
Pricing: Free plan; Pro $10/month; Growth $30/month
Chatfuel
Best for: Restaurants that rely on Facebook and Instagram for customer engagement and want a plug‑and‑play bot solution.
Chatfuel is a no‑code chatbot platform that primarily serves Facebook Messenger and Instagram. Its visual flow builder allows users to design conversational paths, answer FAQs, and guide users through booking or ordering processes. Chatfuel offers a marketplace of plugins, including e‑commerce integrations, booking systems, and CRM connectors. Restaurants can use Chatfuel to create a concierge bot that recommends dishes, handles reservations, and upsells specials. The platform offers a free tier with basic features, a Growth plan at $50/month, and a Pro plan at $125/month. While Chatfuel excels in ease of deployment and social‑media reach, it lacks a dedicated knowledge‑base system and does not provide persistent memory for anonymous web visitors. Its strength is in quick setup and a large ecosystem of third‑party plugins.
Key Features:
- Visual flow builder for quick bot design
- Marketplace of plugins for e‑commerce, booking, CRM
- Supports Facebook Messenger and Instagram
- Free tier with core capabilities
- Growth ($50/month) and Pro ($125/month) plans
- Built‑in FAQ and ordering modules
- Automated broadcasting and scheduling
- Analytics dashboard for engagement metrics
✓ Pros:
- +Fast deployment on major social platforms
- +Large plugin ecosystem
- +No coding required
- +Scalable pricing based on usage
- +Good analytics for monitoring performance
✗ Cons:
- −No web widget support
- −Limited advanced AI customization
- −Knowledge‑base features are basic
- −Persistent memory for anonymous users not available
Pricing: Free tier; Growth $50/month; Pro $125/month
Dialogflow
Best for: Restaurants that have development resources and need a highly customizable, cloud‑hosted chatbot with strong AI processing and multi‑channel reach.
Dialogflow, a Google Cloud product, is a powerful conversational AI platform that enables developers to build chatbots for websites, mobile apps, and voice assistants. It offers a natural‑language understanding engine, intent recognition, and easy integration with Google Assistant, Facebook Messenger, and other channels. Dialogflow’s Knowledge Connectors allow you to attach structured data sources, such as FAQs or product catalogs, to improve answer accuracy. For restaurants, Dialogflow can power a reservation bot, menu guide, or order‑taking assistant that pulls real‑time inventory data via webhooks. Pricing follows a pay‑as‑you‑go model: a free tier, a Standard plan at $0.002 per request, an Essentials plan at $0.003 per request, and an Enterprise plan at $0.004 per request. While Dialogflow offers robust AI capabilities and tight integration with Google services, it requires some coding knowledge, and it does not provide a visual WYSIWYG editor or built‑in e‑commerce connectors out of the box.
Key Features:
- Natural language understanding engine
- Multi‑channel support: web, mobile, voice assistants
- Knowledge Connectors for structured data
- Webhook integration for real‑time data access
- Pay‑as‑you‑go pricing with free tier
- Tight integration with Google Cloud services
- Rich analytics and logging
- Support for custom fulfillment logic
✓ Pros:
- +Excellent natural language understanding
- +Supports voice and text channels
- +Scalable pay‑as‑you‑go pricing
- +Deep integration with Google ecosystem
- +Webhook support for real‑time data
✗ Cons:
- −Requires coding for advanced customizations
- −No WYSIWYG editor or visual flow builder
- −Limited built‑in e‑commerce connectors
- −No persistent memory for anonymous users out of the box
Pricing: Free tier; Standard $0.002/request; Essentials $0.003/request; Enterprise $0.004/request
Landbot
Best for: Restaurants that want a quick, visually appealing chatbot embedded on their website to capture leads or provide information.
Landbot is a no‑code chatbot builder that specializes in creating conversational landing pages and web widgets. Its drag‑and‑drop interface lets users design interactive flows that can capture leads, conduct surveys, or guide users through a menu. Landbot offers a range of templates, including e‑commerce checkouts, booking forms, and FAQ bots. Restaurants can use Landbot to create a chatbot that recommends dishes based on dietary preferences or handles reservation requests. The platform supports integrations with Zapier, Google Sheets, and popular CRMs. Landbot’s pricing includes a free tier with limited flow steps, a Starter plan at $30/month, a Pro plan at $70/month, and an Enterprise plan with custom pricing. While Landbot excels at quick web‑based chatbot deployment and visual design, it lacks built‑in knowledge‑base or persistent memory features, and its e‑commerce integration is limited to a few partner services.
Key Features:
- Visual drag‑and‑drop flow designer
- Templates for e‑commerce checkout, booking, FAQ
- Web widget builder for instant website integration
- Integrations with Zapier, Google Sheets, CRMs
- Free tier with basic features
- Starter $30/month, Pro $70/month, Enterprise custom
- Built‑in analytics for engagement tracking
- Mobile‑responsive chatbot design
✓ Pros:
- +No coding required
- +Fast deployment on websites
- +Good visual editor
- +Integration capabilities via Zapier
- +Responsive design for mobile
✗ Cons:
- −Limited built‑in e‑commerce support
- −No knowledge‑base or fact‑validation layer
- −Persistent memory for anonymous users not available
- −Advanced AI customization options are limited
Pricing: Free tier; Starter $30/month; Pro $70/month; Enterprise custom
Conclusion
Choosing the right AI chatbot platform is a strategic decision that can shape how your restaurant engages customers, drives sales, and streamlines operations. AgentiveAIQ stands out as the Editor’s Choice because it delivers a comprehensive, no‑code solution that combines brand‑matching visuals, a powerful dual knowledge base, AI‑powered courses, and e‑commerce integration—all while keeping persistent memory for authenticated users. The other platforms in this list offer strong points, from Botpress’s open‑source flexibility to ManyChat’s social‑media automation, but none match the breadth of customizability and depth of knowledge management that AgentiveAIQ provides. Whether you’re a single‑location café or a multi‑venue chain, a chatbot that can understand your menu, recommend dishes, and remember a repeat guest’s favorite order will give you a competitive edge. If you’re ready to transform your customer experience and unlock new revenue streams, it’s time to explore AgentiveAIQ and discover how a truly customizable LLM agent can elevate your restaurant to the next level.