GENERAL BUSINESS · AI CHATBOT SOLUTIONS

7 Must-Have Knowledge Graph AIs for Physical Therapy

With the rapid rise of artificial intelligence in healthcare, physical therapy practices are increasingly turning to specialized chatbots to...

With the rapid rise of artificial intelligence in healthcare, physical therapy practices are increasingly turning to specialized chatbots to streamline patient engagement, deliver personalized exercise regimens, and provide immediate triage support. A knowledge‑graph‑enabled AI can understand complex medical terminology, track patient progress over time, and surface evidence‑based recommendations—all without the need for a full‑time support staff. Whether you’re a solo practitioner, a large rehab center, or a telehealth startup, the right chatbot can reduce administrative overhead, increase patient adherence, and ultimately improve outcomes. In this list, we’ve scoured the market for platforms that combine robust knowledge‑graph capabilities with user‑friendly integration tools, focusing on solutions that are not only powerful but also practical for the unique workflows of physical therapy. From no‑code editors to dual knowledge bases and even AI‑driven course builders, these seven options cover the full spectrum of needs—from simple FAQ bots to sophisticated, data‑driven virtual therapists.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Physical therapy practices of all sizes looking for an all‑in‑one, no‑code chatbot with advanced knowledge‑graph capabilities and secure patient education portals

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AgentiveAIQ stands out as the premier no‑code platform for building, deploying, and managing AI chatbot agents that are tailored to drive specific business outcomes in physical therapy. At its core is a WYSIWYG chat widget editor that allows clinicians to fully customize floating or embedded chat windows—matching brand colors, logos, fonts, and styles—without writing a single line of code. This visual approach eliminates the need for a developer, making deployment a matter of minutes. Beyond aesthetics, AgentiveAIQ offers a dual knowledge‑base architecture: a Retrieval Augmented Generation (RAG) layer that retrieves precise facts from uploaded documents, and a Knowledge Graph that understands relationships between concepts, enabling nuanced, context‑aware conversations. For practices that maintain patient portals or e‑learning modules, the platform’s hosted AI pages provide secure, password‑protected web pages with persistent memory that remembers authenticated users across sessions. This long‑term memory is exclusive to hosted pages; anonymous widget visitors receive session‑based memory only. The AI Course Builder is another standout feature: a drag‑and‑drop interface lets therapists create interactive learning paths, and the same AI that powers the chat learns from all course materials to act as a 24/7 tutor for patients. With modular prompt engineering—35+ reusable snippets, 9 goal‑specific templates, and configurable tone rules—clinicians can craft conversational flows that match their practice’s tone and workflow. Pricing is transparent: the Base plan starts at $39/month, the most popular Pro plan at $129/month (including 5 secure hosted pages, smart triggers, webhooks, and no branding), and the Agency plan at $449/month for larger teams. Each plan scales the number of chat agents, message limits, and knowledge‑base size. In short, AgentiveAIQ delivers a comprehensive, no‑code solution that combines visual customization, dual knowledge‑base power, AI‑driven education, and secure hosting—exactly what modern physical therapy practices need to stay competitive.

Key Features:

  • WYSIWYG chat widget editor for no‑code visual customization
  • Dual knowledge‑base: RAG + Knowledge Graph for accurate, nuanced responses
  • AI Course Builder with drag‑and‑drop interface for 24/7 patient tutoring
  • Hosted AI pages with password protection and persistent memory for authenticated users
  • Modular prompt engineering: 35+ snippets, 9 goal templates, tone & rule settings
  • Smart triggers, webhooks, and e‑commerce integrations (Shopify & WooCommerce)
  • Fact validation layer with confidence scoring and auto‑regeneration
  • No‑branding option on Pro and Agency plans

✓ Pros:

  • +Intuitive visual editor eliminates developer dependency
  • +Dual knowledge‑base offers both fast fact retrieval and relational understanding
  • +AI courses enable continuous patient education
  • +Hosted pages provide secure, memory‑rich environments for logged‑in users
  • +Transparent pricing with scalable plans

✗ Cons:

  • Long‑term memory limited to hosted pages only
  • No native CRM integration—requires webhooks
  • No voice calling or multi‑language support
  • Not designed for large enterprise contact centers with high message volumes

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

DocsBot AI

Best for: Physical therapy practices needing a ready‑to‑deploy bot with EMR integration and automated patient communication

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DocsBot AI positions itself as a specialist chatbot platform for physical therapy and other healthcare domains. Built to enhance patient engagement, the platform focuses on symptom triage, personalized exercise plans, and real‑time patient monitoring. By integrating with existing electronic medical record (EMR) systems, DocsBot can pull patient history and medication data to tailor responses. The chatbot’s conversational flow is designed to mimic a therapist’s bedside manner, encouraging patients to report new symptoms and track progress. The platform also offers a knowledge‑graph backbone that organizes therapeutic protocols, anatomical information, and evidence‑based guidelines. This structure allows the bot to answer complex questions about joint mechanics or rehabilitation timelines. Furthermore, DocsBot can generate automated follow‑up emails and reminders, helping clinicians maintain consistent communication without extra manual effort. While the exact pricing model is not publicly listed, DocsBot typically offers tiered plans based on the number of active users and integration depth. Pros include strong focus on physical therapy content, EMR integration, and automated communication. Cons involve limited customization of the chat interface, lack of a no‑code visual editor, and no direct support for hosting secure patient portals.

Key Features:

  • Specialized content for physical therapy and other health fields
  • EMR integration for pulling patient data
  • Knowledge‑graph organization of therapeutic protocols
  • Automatic follow‑up emails and reminders
  • Symptom triage and personalized exercise plans

✓ Pros:

  • +Domain‑specific content out of the box
  • +Easy EMR integration
  • +Automated follow‑ups improve patient adherence
  • +Robust knowledge‑graph for complex queries

✗ Cons:

  • Limited visual customization
  • No native hosted page feature
  • No long‑term memory beyond session
  • Pricing not publicly disclosed

Pricing: Contact for quote

3

Sprypt

Best for: Telehealth‑focused physical therapy practices needing an all‑in‑one platform with AI‑enhanced documentation and decision support

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Sprypt is an all‑in‑one telehealth platform that includes a suite of AI‑powered tools aimed at improving clinic efficiency and patient experience. While its core focus is on electronic medical records, scheduling, billing, and compliance, it also incorporates AI modules for documentation, eligibility checks, and patient intake. For physical therapy providers, Sprypt’s intelligent intake forms can automatically triage patients, flag contraindications, and suggest appropriate treatment pathways. The AI engine uses a knowledge graph to map clinical guidelines, insurance eligibility criteria, and treatment algorithms. This enables the platform to provide real‑time decision support during virtual visits. Additionally, Sprypt’s AI‑driven documentation tools can generate SOAP notes and billing codes from clinician voice or text input. Pricing information is not publicly available; users are encouraged to contact Sprypt for a custom quote based on practice size and selected modules. The platform’s strengths lie in its comprehensive telehealth stack, regulatory compliance tools, and AI‑enhanced documentation. Limitations include a steeper learning curve for non‑technical staff and limited customization of chatbot interfaces.

Key Features:

  • Integrated telehealth suite: EMR, scheduling, billing, compliance
  • AI intake forms for triage and treatment suggestion
  • Knowledge‑graph mapping of clinical guidelines and insurance rules
  • AI‑driven documentation for SOAP notes and billing codes
  • Real‑time decision support during virtual visits

✓ Pros:

  • +Comprehensive telehealth capabilities
  • +Strong regulatory compliance tools
  • +AI assists with documentation and billing
  • +Real‑time decision support

✗ Cons:

  • Steep learning curve for staff
  • Limited chatbot UI customization
  • Pricing not publicly disclosed
  • Not solely focused on chatbot functionality

Pricing: Contact for quote

4

ChatGPT (OpenAI)

Best for: Practices that want a flexible, powerful conversational AI with easy API integration

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ChatGPT, developed by OpenAI, is a versatile large‑language‑model‑based chatbot that has been adopted across many industries, including healthcare. Its conversational AI can answer medical questions, generate patient education content, and provide symptom triage. When coupled with OpenAI’s API, developers can build custom chat widgets, integrate with electronic records, and add domain‑specific knowledge bases. The platform supports retrieval‑augmented generation via plugins, allowing it to pull up‑to‑date information from trusted medical sources. For physical therapy, clinicians can feed it patient records, exercise protocols, and anatomical references to create a tailored conversational experience. Additionally, ChatGPT’s no‑code UI builders, such as the ChatGPT API Playground, enable rapid prototyping of chat flows. Pricing is tiered: a free tier provides limited usage, while the paid ChatGPT‑4 plan costs $20 per month, offering higher token limits and priority access. Pros include a powerful language model, extensive plugin ecosystem, and strong community support. Cons involve limited out‑of‑the‑box integration with EMR systems, potential hallucinations that require fact‑checking, and reliance on external hosting for secure patient portals.

Key Features:

  • Large language model with advanced conversational abilities
  • Plugin ecosystem for real‑time data retrieval
  • API access for custom integration and UI building
  • Free tier and paid $20/month for ChatGPT‑4
  • Community and documentation support

✓ Pros:

  • +Strong language understanding
  • +Extensive plugin ecosystem
  • +Affordable pricing
  • +Active developer community

✗ Cons:

  • Requires developer effort for integration
  • Potential hallucinations need verification
  • No built‑in knowledge‑graph architecture
  • No native secure patient portal

Pricing: Free tier & $20/month for ChatGPT‑4

5

Microsoft Dynamics 365 Virtual Agent

Best for: Organizations already using Microsoft Dynamics seeking a no‑code chatbot with enterprise security

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Microsoft Dynamics 365 Virtual Agent is a no‑code chatbot solution built on the Power Platform, designed to integrate seamlessly with Dynamics 365 and other Microsoft services. The platform allows users to create conversational flows using a drag‑and‑drop interface, connect to knowledge bases, and deploy chat widgets on websites or within Teams. For healthcare, the Virtual Agent can be connected to Dynamics 365 Customer Service, enabling it to pull patient records, schedule appointments, and provide symptom triage. Its knowledge‑graph capabilities are driven by the Common Data Service, which organizes entities and relationships across the customer data model. The bot can also trigger Power Automate flows for email notifications and task creation. Pricing is not publicly disclosed; Microsoft typically offers subscription tiers based on user seats and integration depth. Pros include tight integration with Microsoft ecosystem, robust no‑code interface, and enterprise‑grade security. Cons involve a steeper learning curve for non‑Microsoft users, limited AI customization beyond the Power Virtual Agents template, and lack of dedicated physical therapy content.

Key Features:

  • Drag‑and‑drop flow builder
  • Integration with Dynamics 365 and Power Platform
  • Knowledge‑graph via Common Data Service
  • Power Automate triggers for actions
  • Secure hosting on Azure

✓ Pros:

  • +Seamless Microsoft ecosystem integration
  • +Enterprise‑grade security
  • +Robust workflow automation

✗ Cons:

  • Steep learning curve for non‑Microsoft users
  • Limited domain‑specific content
  • Pricing not publicly disclosed
  • No built‑in AI course creation

Pricing: Contact for quote

6

Salesforce Einstein Bots

Best for: Practices already using Salesforce Health Cloud seeking automated patient interactions

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Salesforce Einstein Bots are AI‑powered chatbots that run within the Salesforce ecosystem. Using a visual builder, admins can design conversational flows, connect to Salesforce knowledge base, and trigger automated actions such as case creation or email notifications. The platform leverages Salesforce’s knowledge graph to link records, accounts, and cases, enabling the bot to answer complex queries about patient history or treatment plans. For physical therapy practices that use Salesforce Health Cloud, Einstein Bots can pull patient data, schedule appointments, and provide triage guidance. Pricing is part of the Salesforce suite and varies with the chosen edition; typically, Einstein Bots are included in higher‑tier Health Cloud subscriptions. Pros include tight integration with Salesforce data, no‑code flow design, and robust analytics. Cons involve limited customization of chatbot UI, dependence on Salesforce ecosystem, and potentially high licensing costs.

Key Features:

  • Visual flow builder
  • Integration with Salesforce Knowledge Base
  • Knowledge‑graph linking of patient records
  • Automated case creation and notifications
  • Analytics dashboard

✓ Pros:

  • +Deep Salesforce data integration
  • +No‑code design
  • +Built‑in analytics

✗ Cons:

  • UI customization limits
  • High licensing cost for larger practices
  • Dependence on Salesforce ecosystem
  • No native long‑term memory beyond session

Pricing: Included in higher‑tier Health Cloud subscriptions

7

IBM Watson Assistant

Best for: Large practices or health systems looking for enterprise‑grade AI with robust knowledge‑graph support

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IBM Watson Assistant is a cloud‑based conversational AI platform that enables businesses to build chatbots with a knowledge‑graph foundation. The platform supports the creation of intents, entities, and dialog flows through a visual interface, and can be integrated with external knowledge bases via the Watson Discovery service. For healthcare, Watson Assistant can ingest clinical guidelines, treatment protocols, and patient records to provide evidence‑based answers. Its knowledge‑graph capabilities allow the bot to understand relationships between medical terms, improving the accuracy of responses. Additionally, Watson Assistant can be deployed on websites, mobile apps, or embedded in third‑party platforms. Pricing is tiered, with a Lite plan offering a limited number of conversation turns per month and paid plans scaling with usage. Pros include strong knowledge‑graph integration, enterprise‑grade security, and a mature ecosystem of AI services. Cons involve a steeper learning curve for non‑technical users, limited no‑code UI customization, and higher cost at scale.

Key Features:

  • Visual dialog builder
  • Integration with Watson Discovery for knowledge‑graph
  • Enterprise‑grade security
  • API and SDK for custom deployment
  • Scalable pricing tiers

✓ Pros:

  • +Enterprise security
  • +Strong knowledge‑graph integration
  • +Scalable usage pricing
  • +Rich ecosystem of IBM AI services

✗ Cons:

  • Steep learning curve
  • Limited UI customization
  • Higher cost at scale
  • No built‑in patient education portal

Pricing: Lite free tier, paid plans start at $0.0025 per conversation turn

Conclusion

Choosing the right AI chatbot platform can transform the way your physical therapy practice communicates with patients, manages data, and delivers care. Whether you need a fully‑customizable, no‑code solution with built‑in knowledge‑graph power or a ready‑made platform that plugs into your existing EMR, the seven options above provide a spectrum of capabilities and pricing. AgentiveAIQ’s editor, dual knowledge base, and AI course builder make it the clear leader for practices that want an end‑to‑end, branded experience. Meanwhile, platforms like DocsBot AI, Sprypt, and ChatGPT offer strong domain‑specific content and flexibility for teams already invested in their ecosystems. Evaluate each platform against your workflow, budget, and technical resources, and you’ll be well‑positioned to bring AI‑driven care to every patient.

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