7 Must-Have LLM-Powered LLM Agents for Marketing Agencies

Intercom is a customer messaging platform that blends live chat, help desk, and AI chatbots into a single interface. Known for its conversational marketing capabilities, Intercom helps agencies capture leads, nurture prospects, and provide support across web, mobile, and email channels. The platform includes a visual bot builder that lets users drag and drop triggers, conditions, and actions to create a conversational flow without coding. Intercom’s AI chatbots can answer frequently asked questions, qualify leads, and route traffic to human agents when needed. The system also offers product tours, in‑app messages, and automated email sequences that sync with the chatbot, enabling a seamless customer journey. Intercom’s strengths lie in its robust integration ecosystem—over 200 pre‑built connectors—including Shopify, HubSpot, Zendesk, and Salesforce. This makes it an attractive choice for agencies that manage multiple brands and need a unified view of customer interactions. Additionally, Intercom provides a detailed analytics dashboard that tracks conversation volume, resolution times, and conversion metrics, giving agencies actionable insights. The platform’s pricing is tiered: the Starter plan starts at $39/month for small teams, the Standard plan is $99/month, and the Premium plan is $199/month. Each tier increases the number of users, message volume, and access to advanced bot features. While Intercom offers a free trial, agencies should consider the cost of scaling, especially when handling high‑volume conversations. Overall, Intercom remains a solid choice for agencies that need an all‑in‑one customer communication hub with strong live‑chat and AI capabilities, but it may be less appealing to those who prioritize deep customization or cost‑efficiency at scale.

Drift positions itself as a conversational marketing platform that turns real‑time chat into qualified leads and sales opportunities. The platform offers a chatbot that can engage visitors on a website, answer questions, and schedule meetings with sales reps—all within a single interface. Drift’s bot builder is visual and code‑free, allowing marketers to set up conversational flows, trigger emails, and integrate with calendar tools. The platform also supports video chat, email sequencing, and a built‑in scheduling feature that can automatically book meetings based on the user’s responses. A key strength of Drift is its deep integration with CRM systems like Salesforce, HubSpot, and Marketo. The platform automatically logs conversations and updates lead records, making it a powerful tool for agencies that focus on revenue generation. Drift also provides robust analytics that track conversation volume, conversion rates, and sales pipeline impact. Pricing for Drift is more enterprise‑focused: the Connect plan starts at $400/month, the Pro plan at $2,400/month, and additional custom plans are available for larger organizations. While Drift offers a free demo, the cost can be prohibitive for smaller agencies or those with budget constraints. In summary, Drift excels at turning chat into sales pipeline activity, but agencies looking for a lower‑cost or more flexible chatbot solution may find it too expensive or too focused on sales rather than broader support or marketing automation.

ManyChat is a no‑code chatbot platform that specializes in marketing automation across Facebook Messenger, SMS, email, and Instagram Direct. It offers a visual builder that lets marketers design conversational flows, set up broadcast campaigns, and automate customer interactions. ManyChat’s strength lies in its deep integration with social media channels, enabling agencies to reach audiences where they already spend time. The platform also supports tagging, segmentation, and dynamic content based on user attributes. ManyChat provides a range of templates for lead generation, order updates, and customer support, making it easy for agencies to launch campaigns quickly. The platform’s pricing is tiered: a free plan is available with limited features, a Pro plan costs $10/month (billed annually), and higher tiers exist for larger businesses. ManyChat’s straightforward pricing and focus on social media automation make it an attractive option for agencies that manage multiple brand social accounts and want to automate conversations without a developer. However, ManyChat’s capabilities are largely confined to messaging channels; it lacks built‑in web chat widgets or advanced knowledge‑base features. Agencies that need comprehensive web chat solutions or AI‑driven knowledge retrieval may need to supplement ManyChat with other tools.

Chatfuel is a no‑code chatbot builder focused on Facebook Messenger and Instagram Direct. The platform offers a visual interface that allows marketers to create conversational flows, integrate APIs, and deploy bots across social media channels. Chatfuel’s built‑in AI modules can answer FAQs, collect user data, and trigger external webhooks. Its strength lies in the ease of use for non‑technical users and the ability to scale bots for large audiences. Chatfuel’s pricing model is straightforward: a free tier supports basic features, while the Pro plan costs $15/month (billed annually) and the Premium plan is $49/month. The platform also offers a “Chatfuel for Business” plan for agencies with higher volume needs. While Chatfuel is excellent for agencies that primarily target social media audiences, it does not provide a native web chat widget or advanced knowledge‑base functionality required for complex support scenarios. In addition, Chatfuel’s AI capabilities are limited to keyword‑based matching and rule‑based responses; it lacks the advanced RAG or knowledge‑graph features found in newer platforms. However, its integration with Zapier and other third‑party services gives agencies flexibility to connect with their preferred CRM or marketing stack.

Tidio combines live chat, chatbots, and email marketing into a single, easy‑to‑use platform. The visual chatbot builder allows marketers to create automated responses, set up triggers, and integrate with external services via Zapier. Tidio’s chat widget can be embedded on any website, and the platform offers a real‑time visitor preview so agencies can see how users interact before launch. Tidio’s key advantages include a free plan that supports up to 100 chats per month, a Basic plan for $18/month, and a Premium plan for $49/month—making it a budget‑friendly option for small agencies. The platform also supports multilingual chat, which is valuable for agencies serving international clients. However, Tidio’s AI capabilities are relatively simple, relying on pre‑defined templates and conditional logic rather than advanced LLMs. Overall, Tidio is a solid choice for agencies that need a lightweight chat solution with basic automation and email integration, but those requiring sophisticated knowledge bases or enterprise‑grade AI will need to look elsewhere.

Ada is an AI‑powered customer support platform that emphasizes no‑code bot creation for enterprises. The platform allows marketers to build conversational flows, integrate with CRM systems, and deploy bots across web, mobile, and messaging apps. Ada’s AI engine uses natural language understanding to provide context‑aware replies, and the system automatically learns from user interactions to improve over time. Ada’s strengths include a robust integration ecosystem—especially with Salesforce, Zendesk, and Shopify—and a focus on compliance, making it suitable for regulated industries such as finance and healthcare. The platform also offers a detailed analytics dashboard, providing insights into bot performance, customer satisfaction, and engagement metrics. Pricing for Ada is not publicly listed; agencies are encouraged to contact the sales team for a custom quote. This approach allows the platform to tailor solutions to enterprise‑level needs, but it can be a barrier for smaller agencies that prefer transparent, tiered pricing. In short, Ada is a powerful choice for agencies that need enterprise‑grade AI customer support with deep integration and compliance features, but its lack of a clear pricing structure and higher entry cost may deter smaller teams.