7 Must-Have Onboarding Chatbots for Event Planning
Planning an event—whether a virtual conference, a live trade show, or an intimate workshop—requires seamless guest engagement from the first click to...
Planning an event—whether a virtual conference, a live trade show, or an intimate workshop—requires seamless guest engagement from the first click to the final thank‑you note. A well‑designed onboarding chatbot can automate pre‑event registrations, answer FAQs, provide real‑time updates, and even qualify leads—all while freeing up your team to focus on creative and logistical details. In the crowded marketplace of AI chat solutions, you need a platform that balances powerful features with ease of use, cost‑efficiency, and the ability to scale as your event portfolio grows. Below is a curated list of seven top chatbot platforms that excel at onboarding for event planners, ranked from Editor’s Choice to the most budget‑friendly options. Each entry includes an in‑depth description, key features, pricing, and a quick pros/cons snapshot to help you make an informed decision.
AgentiveAIQ
Best for: Marketing agencies, e‑commerce brands, event planners, and educators who need a no‑code, highly customizable chatbot with advanced knowledge management.
AgentiveAIQ is a no‑code platform that lets marketers and business owners create, deploy, and manage AI chatbots without writing a single line of code. At the core of the platform is a two‑agent architecture: a front‑end Chat Agent that speaks to visitors in real time, and a background Assistant Agent that analyzes conversations and emails business owners with actionable insights. What sets AgentiveAIQ apart is its visual WYSIWYG chat widget editor, which allows you to brand every floating or embedded chat box—colors, logos, fonts, and layout—right inside the browser. The editor removes the need for developers and accelerates time to market. The knowledge layer is equally innovative, combining a Retrieval‑Augmented Generation (RAG) engine for quick fact retrieval from uploaded documents with a knowledge‑graph that understands relationships between concepts. This dual approach gives your bot precise, context‑aware answers, and makes it simple to keep content up‑to‑date. AgentiveAIQ also offers hosted AI pages and courses. With the drag‑and‑drop AI Course Builder, you can create secure, password‑protected portals that act as 24/7 tutoring centers. Only users on these hosted pages who are authenticated benefit from persistent long‑term memory, allowing the bot to remember previous conversations across sessions. Anonymous widget visitors, however, retain only session‑based memory, as mandated by platform policy. Pricing is transparent and tiered. The Base plan starts at $39/month, the Pro plan at $129/month, and the Agency plan at $449/month. The Pro plan unlocks the full suite of features—no branding, 1,000,000‑character knowledge base, 25,000 messages, 5 hosted pages, long‑term memory for hosted pages, and advanced triggers, webhooks, Shopify and WooCommerce integration, and the AI Course Builder. The Agency plan expands to 50 chat agents and 10,000,000 characters, with dedicated support.
Key Features:
- WYSIWYG chat widget editor for brand‑aligned design without code
- Dual knowledge base: RAG engine + Knowledge Graph for precise, context‑aware answers
- Hosted AI pages and AI Course Builder for secure, 24/7 tutoring portals
- Persistent long‑term memory on authenticated hosted pages only
- Two‑agent architecture: Front‑end Chat Agent + Background Assistant Agent
- Shopify and WooCommerce one‑click integrations
- Smart triggers, webhooks, and modular tools like get_product_info
- Fact validation layer with confidence scoring and auto‑regeneration
✓ Pros:
- +No coding required—fast deployment with visual editor
- +Robust knowledge base combining RAG and knowledge graph
- +Hosted AI pages provide secure, long‑term memory for authenticated users
- +Strong e‑commerce integrations (Shopify, WooCommerce)
- +Transparent, tiered pricing with optional no‑branding Pro plan
✗ Cons:
- −Long‑term memory limited to hosted pages; widget visitors only get session memory
- −No native analytics dashboard—conversation data must be accessed via database
- −No voice or SMS channel support
- −Multi‑language translation not available
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Eventtia
Best for: Mid‑size to large event planners who want a single platform for ticketing, marketing, and attendee engagement.
Eventtia is a cloud‑based event management platform that integrates ticketing, registration, marketing, and data analytics into a single dashboard. While its primary focus is on event logistics, Eventtia includes a built‑in chatbot feature that can be embedded on event websites or dedicated landing pages. The bot can handle attendee registrations, answer frequently asked questions, and provide real‑time updates on event schedules. It also supports live polls, attendee matchmaking, and B2B networking, enabling event organizers to engage guests before, during, and after sessions. The platform is known for its robust e‑commerce capabilities: users can sell tickets, merchandise, and sponsorship packages through a secure checkout that integrates with major payment providers. Eventtia’s marketing tools allow organizers to create personalized email campaigns, send push notifications, and track engagement metrics. The data analytics module offers real‑time dashboards that report on ticket sales, attendee demographics, and social media sentiment. Pricing is tiered, with basic plans starting at $99/month for a single event, and enterprise plans that scale with the number of events and attendees. Custom features such as branded chat widgets, API access, and advanced reporting are available at higher tiers. Eventtia’s chatbot is best suited for mid‑size to large event planners who need an all‑in‑one solution that combines ticketing, marketing, and attendee engagement.
Key Features:
- Embedded chatbot for real‑time attendee support
- Comprehensive ticketing and e‑commerce integration
- Personalized email campaigns and push notifications
- Live polls, matchmaking, and B2B networking tools
- Real‑time analytics dashboards
- API access for custom integrations
- Scalable pricing for events of all sizes
- Secure payment processing with major providers
✓ Pros:
- +All‑in‑one event management and chatbot integration
- +Robust e‑commerce and payment processing
- +Real‑time analytics and reporting
- +Scalable plans for growing event portfolios
✗ Cons:
- −Limited customization of the chatbot’s appearance
- −No long‑term memory or advanced AI features
- −Higher tiers required for advanced integrations
- −Learning curve for the full suite of features
Pricing: Starts at $99/month (basic plan), custom pricing for enterprise
Eesel.ai
Best for: Small to medium businesses seeking an all‑in‑one AI assistant for support, lead gen, and internal knowledge sharing.
Eesel.ai is a versatile AI platform that offers a range of AI‑powered tools for businesses, including an on‑site chatbot, AI copilot for drafting replies, AI triage for ticket routing, and an AI email writer. The chatbot can be embedded on any website through a simple script, providing instant customer support, product information, and lead qualification. Eesel.ai’s AI copilot assists content creators by generating drafts and suggestions, while the triage feature automatically tags and routes customer tickets to the appropriate support team. The platform boasts a deep integration ecosystem, supporting more than 100 third‑party applications such as Zendesk, Confluence, Freshdesk, Google Docs, Slack, and Shopify. These integrations allow the AI to pull data from your existing tools, ensuring that responses are accurate and up‑to‑date. Eesel.ai also offers a knowledge‑base module, where you can upload documents and FAQs to train the bot, and a workflow automation engine that can trigger actions like sending emails or creating tickets. Pricing for Eesel.ai starts at $49/month for a single chatbot, with higher tiers adding additional agents, integrations, and advanced features. The platform is ideal for small to medium businesses that need a quick, no‑code solution for customer support, lead generation, and internal knowledge sharing. Pros include instant deployment, extensive integration options, and a user‑friendly interface. Cons involve limited customization of the chat widget’s appearance, absence of long‑term memory for recurring conversations, and no native analytics dashboard.
Key Features:
- On‑site chatbot with instant support
- AI copilot for content drafting
- AI triage for ticket routing
- AI email writer for automated drafts
- Over 100 integrations (Zendesk, Freshdesk, Shopify, etc.)
- Knowledge‑base upload and training
- Workflow automation with triggers
- No‑code deployment via simple script
✓ Pros:
- +Quick, no‑code deployment
- +Extensive third‑party integrations
- +User‑friendly interface
- +Multiple AI tools in one platform
✗ Cons:
- −Limited visual customization of chat widget
- −No long‑term memory for recurring conversations
- −Lacks native analytics dashboard
- −Pricing can increase with added agents
Pricing: Starts at $49/month (single chatbot), higher tiers for additional agents and features
Intercom
Best for: SaaS startups, e‑commerce merchants, and support teams needing an all‑in‑one messaging platform.
Intercom is a widely used customer messaging platform that combines live chat, bots, and a knowledge base into a single interface. The platform helps businesses engage with visitors in real time, answer common questions, and guide prospects through the sales funnel. Intercom’s bot builder allows users to create rule‑based conversations that can qualify leads, schedule meetings, or provide product information without human intervention. The knowledge‑base module lets you publish articles that the bot can reference, ensuring consistent answers across channels. Intercom’s automation engine supports repetitive tasks such as sending follow‑up emails, tagging users, and routing tickets to the correct team. The platform also integrates with popular CRMs, marketing tools, and e‑commerce platforms, allowing data to flow seamlessly between systems. Its analytics dashboard tracks conversation metrics, user engagement, and conversion rates. Pricing is structured in tiers: a free plan for up to 1,000 contacts, a Standard plan at $39/month for 1,000 contacts, a Pro plan at $79/month, and a Premium plan at $159/month for larger teams. Intercom is best suited for growing SaaS companies, e‑commerce merchants, and support teams that need a robust, all‑in‑one messaging solution.
Key Features:
- Live chat and conversational bots
- Rule‑based bot builder
- Integrated knowledge base
- CRM and e‑commerce integrations
- Automation for follow‑ups and ticket routing
- Analytics dashboard for conversation metrics
- Scalable pricing tiers
- Free plan for small teams
✓ Pros:
- +Powerful bot builder with rule‑based logic
- +Rich integrations with CRMs and e‑commerce
- +Detailed analytics and reporting
- +Free tier for small teams
✗ Cons:
- −Learning curve for advanced features
- −Cost can rise with contact volume
- −Limited visual customization of chat widget
- −No native long‑term memory across sessions
Pricing: Free (up to 1,000 contacts), Standard $39/month, Pro $79/month, Premium $159/month
Drift
Best for: B2B SaaS startups and sales teams looking to capture and nurture leads via conversational marketing.
Drift is a conversational marketing platform that focuses on turning website visitors into qualified leads. Its live chat, email, and video tools are designed to initiate real‑time conversations with prospects. Drift’s AI bot can answer product questions, qualify leads based on predefined criteria, and schedule demos, all while collecting contact information for the sales team. The bot’s conversational flow can be customized through a visual editor, and it can drop in a chatbot widget on any web page. The platform offers robust integration with CRMs such as Salesforce, HubSpot, and Marketo, ensuring that conversations automatically populate the sales pipeline. Drift’s analytics provide insights into conversation volumes, response times, and lead quality. It also supports automated email sequences, meeting scheduling, and marketing automation. Pricing starts at $400/month for the Standard plan, $1,200/month for the Growth plan, and custom pricing for Enterprise. Drift is ideal for B2B SaaS companies, SaaS startups, and sales teams that need a quick, low‑code solution for capturing and nurturing leads.
Key Features:
- Real‑time live chat and video conversations
- AI bot that qualifies leads and schedules demos
- Visual conversation flow editor
- CRM integrations (Salesforce, HubSpot, Marketo)
- Analytics for conversation metrics
- Automated email sequences and meeting scheduling
- Marketing automation capabilities
- Customizable chatbot widget
✓ Pros:
- +Strong AI bot with lead qualification
- +Deep CRM integrations
- +Focus on revenue generation
- +Customizable conversation flows
✗ Cons:
- −High cost for larger teams
- −Limited visual design options for widget
- −Learning curve for advanced automation
- −No long‑term memory across sessions
Pricing: Standard $400/month, Growth $1,200/month, Enterprise custom
ManyChat
Best for: Small businesses and e‑commerce merchants who want to automate marketing on social media and SMS.
ManyChat is a chatbot builder primarily focused on Facebook Messenger, SMS, and email marketing. The platform offers a drag‑and‑drop visual editor that allows marketers to design conversational flows without coding. ManyChat’s bot can capture leads, send broadcast messages, trigger automated sequences, and integrate with e‑commerce platforms like Shopify and WooCommerce. It also provides a built‑in email marketing tool and supports dynamic content based on user behavior. ManyChat’s pricing tiers include a free plan with basic features, a Pro plan at $10/month per bot, and a Growth plan at $300/month for larger campaigns. The platform is best suited for small businesses, e‑commerce merchants, and digital marketers who want to engage customers through social media and SMS.
Key Features:
- Drag‑and‑drop flow builder
- Facebook Messenger, SMS, and email support
- Lead capture and broadcast messaging
- Shopify and WooCommerce integrations
- Dynamic content based on user behavior
- Free tier and affordable paid plans
- Visual conversation editor
- Marketing automation features
✓ Pros:
- +Intuitive visual flow builder
- +Strong e‑commerce integration
- +Free tier available
- +SMS and email marketing built‑in
✗ Cons:
- −Limited support for web chat widgets beyond Messenger/SMS
- −No native AI language model
- −Learning curve for advanced automation
- −No long‑term memory across sessions
Pricing: Free (basic), Pro $10/month per bot, Growth $300/month
Chatfuel
Best for: Small to medium businesses that want a quick, inexpensive way to automate customer interactions on social media.
Chatfuel is a chatbot development platform that specializes in building bots for Facebook Messenger and Telegram. Using a visual flow builder, users can create conversational experiences with no coding required. Chatfuel offers pre‑built templates for customer support, lead generation, and e‑commerce, and can be connected to external services via webhooks or Zapier. The platform also provides AI‑powered natural language understanding, allowing bots to interpret user intents and respond appropriately. Chatfuel’s pricing includes a free plan with limited features, a Pro plan at $15/month, and a Premium plan at $70/month for advanced functionalities such as unlimited broadcasts and custom integrations. The platform is ideal for small to medium businesses that need a quick and inexpensive way to automate customer interactions on social media.
Key Features:
- Visual flow builder with no coding
- Facebook Messenger and Telegram support
- Pre‑built templates for support and lead gen
- Webhooks and Zapier integrations
- AI natural language understanding
- Unlimited broadcasts on Premium plan
- Customizable chatbot workflows
- Free, Pro, and Premium pricing tiers
✓ Pros:
- +Ease of use with visual builder
- +Extensive template library
- +Affordable pricing
- +AI-powered intent recognition
✗ Cons:
- −Limited support for web chat widgets
- −No persistent memory across sessions
- −Fewer advanced analytics compared to dedicated chatbot platforms
- −Primarily focused on Messenger and Telegram
Pricing: Free, Pro $15/month, Premium $70/month
Conclusion
Choosing the right chatbot platform can transform how you engage attendees, streamline registrations, and boost conversions for your events. AgentiveAIQ leads the pack with its no‑code, fully customizable editor, dual knowledge base, and robust AI‑course hosting—perfect for event planners who need a powerful, branded solution without the overhead of development. If you’re looking for an all‑in‑one event management system, Eventtia delivers ticketing and marketing in one place. For businesses that want AI across multiple channels, Eesel.ai, Intercom, Drift, ManyChat, and Chatfuel offer a range of integrations and channel support. Evaluate each platform against your specific needs—whether that’s deep e‑commerce integration, advanced lead qualification, or effortless social‑media bot creation—and you’ll be well on your way to delivering a seamless onboarding experience that keeps guests excited from the first click to the final thank‑you. Ready to elevate your event’s chatbot game? Contact the vendor of your choice or start a free trial today and watch your attendee engagement soar.