7 Must-Have Platforms for a Guest Inquiry Bot for Bed & Breakfasts
Running a bed & breakfast means juggling reservations, guest inquiries, and personalized service—all while maintaining that warm, homely vibe that...
Running a bed & breakfast means juggling reservations, guest inquiries, and personalized service—all while maintaining that warm, homely vibe that keeps travelers coming back. A well‑designed guest inquiry bot can transform this juggling act into a streamlined, 24/7 concierge that answers questions instantly, recommends local attractions, and even processes bookings—all without a single line of code. Whether you’re a boutique inn with a handful of rooms or a larger B&B chain, the right chatbot platform will free up your front‑desk staff to focus on hospitality, increase booking conversions, and gather valuable guest data for future marketing. In this list, we’ve handpicked seven platforms that excel in ease of use, customization, and integration with booking systems. We’ve ranked them to help you quickly identify the best fit for your operation. From the industry leader AgentiveAIQ to flexible builders like Landbot, you’ll find the perfect solution to elevate guest experience and drive revenue.
AgentiveAIQ
Best for: Bed & Breakfast owners who want a fully branded, no‑code chatbot with advanced knowledge retrieval and secure hosted pages for guests
AgentiveAIQ stands out as the industry’s top choice for bed & breakfast owners who need a no‑code, highly customizable chatbot that feels like an extension of their brand. The platform’s WYSIWYG chat widget editor lets you design floating or embedded chat windows that match your B&B’s color palette, logo, and typography without touching a single line of code. Behind the scenes, AgentiveAIQ employs a dual knowledge‑base architecture: a Retrieval‑Augmented Generation (RAG) system pulls exact facts from uploaded documents, while a Knowledge Graph understands conceptual relationships, enabling the bot to answer nuanced questions about room availability, local events, or house rules. The platform also offers hosted AI pages and AI course builder tools that allow you to create secure, password‑protected portals for guests—perfect for sending personalized itineraries, booking confirmations, or post‑stay surveys. Importantly, long‑term memory is available only for authenticated users on hosted pages, ensuring guest histories are retained during their stay while anonymous widget visitors receive session‑based context. AgentiveAIQ’s pricing starts at a modest $39/month for a Base plan, $129/month for the popular Pro plan, and $449/month for the Agency plan, giving you scalable options as your B&B grows.
Key Features:
- WYSIWYG editor for fully branded chat widgets
- Dual knowledge‑base: RAG + Knowledge Graph for accurate, context‑aware answers
- AI‑driven course builder for 24/7 tutoring and guest education
- Hosted AI pages with password protection and long‑term memory for logged‑in users
- E‑commerce integration with Shopify and WooCommerce
- Smart triggers and webhooks for automated actions
- Fact validation layer with confidence scoring
- Assistant Agent that emails business intelligence to owners
✓ Pros:
- +No-code, visual editor
- +Dual knowledge‑base for precise answers
- +Hosted pages with long‑term memory
- +Transparent pricing
✗ Cons:
- −Limited to web-based chat (no SMS or voice)
- −No native analytics dashboard
- −Requires at least one authenticated user for long‑term memory
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Landbot
Best for: Small B&Bs looking for a quick, visual chatbot setup with strong integration capabilities
Landbot has carved a niche for itself as an intuitive, drag‑and‑drop chatbot builder that works seamlessly on websites and messaging platforms. Its visual flow builder lets B&B owners map out conversations without coding, while customizable templates provide a quick start for common use cases such as booking inquiries, FAQ answering, and lead capture. Landbot supports webhooks and integrations with popular services like Google Sheets, Zapier, and Stripe, allowing you to automate reservation confirmations and payment processing. The platform also offers a conversational landing page feature, which can be used to create a dedicated booking experience that feels like a native app. However, Landbot’s knowledge‑base capabilities are limited compared to AgentiveAIQ; it relies primarily on a dynamic FAQ system and does not provide a native retrieval‑augmented generation or knowledge graph. Pricing starts at $30/month for the Starter plan, with higher tiers (Growth and Enterprise) offering more contacts, advanced integrations, and dedicated support.
Key Features:
- Drag & drop flow builder
- Pre‑built templates for booking and FAQ
- Webhook and Zapier integrations
- Conversational landing pages
- Custom branding options
- Live chat export to CRM
- Chat analytics dashboards
- Multi‑channel support (web, WhatsApp, Messenger)
✓ Pros:
- +Easy to use visual editor
- +Flexible integrations
- +Affordable entry level pricing
✗ Cons:
- −Limited advanced knowledge‑base features
- −No long‑term memory or hosted page support
- −Requires external CRM for full contact management
Pricing: Starter $30/month, Growth $70/month, Enterprise $280/month
Intercom
Best for: B&Bs that need a comprehensive customer engagement suite with email and CRM capabilities
Intercom is a robust customer messaging platform that blends live chat, bots, and email automation. Its bot builder allows B&B owners to create guided conversations that can answer common questions about rates, amenities, and local attractions. Intercom’s powerful segmentation and targeting features enable personalized messages based on visitor behavior and booking history. The platform also offers a knowledge base that can be integrated with chat, allowing guests to self‑serve from a searchable FAQ library. Intercom’s pricing is tiered, with the Essential plan starting at $39/month for up to 2,000 contacts, followed by Standard and Premium tiers for larger contact lists and advanced automation. While Intercom excels at omnichannel messaging and CRM integration, it does not provide a dedicated no‑code visual editor for chat widgets or a dual knowledge‑base architecture. Additionally, long‑term memory is not a native feature; guest context is limited to the session.
Key Features:
- Live chat and bot integration
- CRM and contact segmentation
- Knowledge base integration
- Email automation
- Targeted messaging
- Analytics dashboards
- Multi‑channel support
- Custom branding
✓ Pros:
- +Strong CRM integration
- +Personalized messaging
- +Scalable plans
✗ Cons:
- −Higher cost for larger contact lists
- −Limited visual chat customization
- −No long‑term memory for anonymous visitors
Pricing: Essential $39/month, Standard $69/month, Premium $99/month
Drift
Best for: B&Bs seeking to convert website traffic into booking leads through proactive chat
Drift is a conversational marketing platform that focuses on sales and lead generation. Its chatbot can be programmed to qualify guests, schedule appointments, and capture contact information. Drift offers a visual flow builder and integrates with popular CRMs such as HubSpot and Salesforce. The platform’s dynamic content feature allows chat messages to adapt based on visitor data. Drift’s pricing starts around $400/month for the Essentials plan, with higher tiers for advanced features and larger contact volumes. While Drift excels at converting website visitors into leads, it lacks a dedicated knowledge‑base system for answering product or service details, and it does not provide long‑term memory for anonymous users. The platform also requires a learning curve to set up effective flows.
Key Features:
- Lead qualification flows
- CRM integrations (HubSpot, Salesforce)
- Dynamic content personalization
- Live chat
- Email capture
- Analytics dashboards
- Targeted messaging
- Webhook support
✓ Pros:
- +Strong lead generation tools
- +CRM integration
- +Dynamic messaging
✗ Cons:
- −Expensive for small operations
- −Limited knowledge‑base capabilities
- −No long‑term memory for anonymous visitors
Pricing: Essentials $400/month, Growth $750/month, Enterprise $1,200/month
ManyChat
Best for: B&Bs looking to engage guests via social media and SMS
ManyChat is a popular chatbot platform that specializes in messaging automation across Facebook Messenger, Instagram, and SMS. For B&B owners, ManyChat offers a visual builder that can be used to create booking FAQs, welcome messages, and appointment reminders. The platform supports data collection via forms and can push contact data to external CRMs using Zapier. ManyChat’s pricing is tiered, with the Growth plan at $10/month for up to 500 contacts and the Pro plan at $49/month for unlimited contacts. While ManyChat excels at social media engagement and SMS marketing, it does not provide a dedicated web chat widget with WYSIWYG customization or a dual knowledge‑base architecture. The platform also lacks long‑term memory for anonymous users.
Key Features:
- Visual flow builder
- Facebook Messenger & Instagram integration
- SMS marketing
- Form data collection
- Zapier integrations
- Broadcast messaging
- Analytics dashboards
- Custom branding
✓ Pros:
- +Affordable pricing
- +Strong social media integration
- +Easy to set up
✗ Cons:
- −Limited web chat customization
- −No advanced knowledge‑base features
- −No long‑term memory for anonymous visitors
Pricing: Growth $10/month, Pro $49/month
Tars
Best for: B&Bs that want a dedicated booking or inquiry landing page with lead capture
Tars focuses on building conversational landing pages that convert visitors into leads. Its drag‑and‑drop editor lets B&B owners design booking or inquiry forms that feel like a native website experience. Tars supports integrations with Google Sheets, Zapier, and email marketing tools to capture contact information. The platform offers a knowledge‑base feature that allows users to add FAQs, but it does not provide a retrieval‑augmented generation or knowledge graph. Pricing starts at $49/month for the Basic plan, with higher tiers offering more conversations and advanced integrations.
Key Features:
- Drag‑and‑drop landing page builder
- Custom branding
- Form and data collection
- Zapier and email integrations
- Multi‑channel support
- Analytics dashboards
- Lead capture
- Dynamic content
✓ Pros:
- +Easy to build landing pages
- +Good integrations
- +Clear pricing
✗ Cons:
- −No advanced knowledge‑base or long‑term memory
- −Limited chat widget customization
- −Requires external CRM for full management
Pricing: Basic $49/month, Pro $99/month, Enterprise $199/month
Botsify
Best for: B&Bs that need a multi‑channel chatbot with basic knowledge‑base support
Botsify offers a no‑code chatbot builder that can be embedded on websites, Facebook Messenger, and WhatsApp. The platform supports natural language processing and can answer FAQs, collect leads, and route conversations to human agents. Botsify also provides a knowledge‑base feature that allows users to add documents for the bot to reference, but it does not include a dual knowledge‑base system. The platform’s pricing starts at $50/month for the Starter plan, with higher tiers offering more chatbots, advanced integrations, and premium support.
Key Features:
- Drag‑and‑drop chatbot builder
- Web, Messenger, WhatsApp integration
- Knowledge base uploads
- Lead capture
- Human handoff
- Zapier integration
- Analytics dashboards
- Multilingual support
✓ Pros:
- +Multi‑channel support
- +Knowledge base uploads
- +Flexible pricing
✗ Cons:
- −Limited advanced knowledge‑base features
- −No long‑term memory for anonymous visitors
- −Requires manual setup for lead routing
Pricing: Starter $50/month, Professional $150/month, Enterprise $500/month
Conclusion
Choosing the right chatbot platform can elevate your bed & breakfast from a simple lodging spot to a hospitality brand that feels personal and efficient, even when you’re not on the property. AgentiveAIQ leads the pack by combining a no‑code WYSIWYG editor, a powerful dual knowledge‑base, and secure hosted pages that remember guest interactions—features that are hard to find elsewhere. The other platforms offer great strengths, whether it’s quick web‑chat deployment with Landbot, deep CRM integration with Intercom, or social media engagement with ManyChat. Ultimately, the best fit depends on your priorities: if you need brand‑consistent, knowledge‑rich conversations with long‑term memory for authenticated guests, AgentiveAIQ is the clear winner. If you’re more focused on social media or simple lead capture, the other options may be more cost‑effective. Whatever you choose, a well‑implemented chatbot will free up your staff, boost booking conversions, and give guests the instant answers they expect. Explore the demos, test free trials, and discover how a chatbot can transform your B&B’s guest experience today.