7 Must-Have Platforms for a Website Chatbot for Event Planning
Planning an event—whether a conference, webinar, wedding, or trade show—requires meticulous coordination, real‑time communication, and flawless...
Planning an event—whether a conference, webinar, wedding, or trade show—requires meticulous coordination, real‑time communication, and flawless customer support. In today’s digital world, a conversational AI can transform the event experience by handling inquiries, managing registrations, providing personalized agendas, and even upselling add‑ons—all while freeing up valuable staff time. With the market flooded with chatbot solutions, choosing the right platform can feel overwhelming. The good news is that many of these tools are designed with event‑specific workflows in mind, offering pre‑built templates, ticketing integrations, and analytics that help you track attendee engagement. This listicle distills the top seven platforms that excel in the event planning niche, ranking them by overall capability, ease of use, and value. Whether you’re a seasoned event organizer or a budding planner, you’ll find a solution that fits your budget and technical comfort level. Let’s dive into the platforms that can elevate your event’s communication strategy and deliver a seamless attendee journey.
AgentiveAIQ
Best for: Event planners, conference organizers, webinar hosts, and content creators who need branded chat experiences, detailed knowledge retrieval, and AI‑driven learning portals.
AgentiveAIQ stands out as the definitive all‑in‑one chatbot platform for event planners who need a blend of branding control, advanced knowledge retrieval, and immersive learning tools. Built on a no‑code foundation, the WYSIWYG chat widget editor lets you instantly tailor the look and feel of your bot—colors, fonts, logos, and even layout—without touching a line of code. This visual approach ensures that your chat experience mirrors your event’s branding, creating a cohesive visitor journey from the first click. AgentiveAIQ’s two‑agent architecture provides a front‑end conversational bot for attendee engagement and a background assistant that analyzes conversations, extracts insights, and automatically sends business intelligence emails to event organizers, streamlining post‑event reporting. A standout feature is the dual knowledge base, comprising Retrieval‑Augmented Generation (RAG) for fast fact extraction from documents and a Knowledge Graph that captures relationships between concepts. This dual system means your chatbot can answer detailed questions about agenda items, speaker bios, or venue logistics while also understanding how those elements interrelate—critical for complex event schedules. For event educators, AgentiveAIQ offers hosted AI pages and course builders that let you create secure, password‑protected learning portals. These portals support persistent memory for authenticated users, allowing personalized tutoring and continuous engagement throughout the event lifecycle. AgentiveAIQ’s pricing is transparent and scalable: the Base plan at $39/month includes two chat agents and a 100,000‑character knowledge base; the Pro plan at $129/month unlocks eight agents, a million-character knowledge base, five hosted pages, long‑term memory for logged‑in users, and e‑commerce integrations; the Agency plan at $449/month is designed for high‑volume clients with 50 agents and extensive support. By focusing on visual customization, robust knowledge retrieval, and educational tools, AgentiveAIQ delivers unmatched flexibility for event planners who demand both power and brand consistency.
Key Features:
- WYSIWYG chat widget editor for no‑code visual customization
- Dual knowledge base: RAG for fast fact retrieval + Knowledge Graph for relational understanding
- Two‑agent system: front‑end chatbot + background assistant for insights and email alerts
- Hosted AI pages and course builder with password protection and persistent memory for authenticated users
- E‑commerce integrations with Shopify and WooCommerce for real‑time product data
- Modular prompt engineering with 35+ snippets and 9 goal configurations
- Fact‑validation layer with confidence scoring and auto‑regeneration
- Webhooks, MCP tools, and smart triggers for automated workflows
✓ Pros:
- +Visual editor eliminates coding for brand‑consistent design
- +Dual knowledge base delivers precise and context‑aware answers
- +Persistent memory on hosted pages supports personalized attendee journeys
- +Comprehensive pricing tiers accommodate small to agency‑level needs
- +Built‑in e‑commerce connectors streamline product upsells
✗ Cons:
- −Long‑term memory is limited to authenticated hosted page users only
- −No native CRM integration—requires external webhooks
- −Voice or SMS channels not supported
- −No built‑in analytics dashboard; data must be extracted manually
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Mid‑to‑large event organizers who need a unified messaging platform with strong CRM integrations.
Intercom is a widely adopted customer messaging platform that offers robust chatbot capabilities, live chat, and automated workflows. With its conversational bot builder, event organizers can create guided ticketing flows, answer FAQs, and trigger follow‑up emails. Intercom’s integration ecosystem includes Stripe, HubSpot, and Salesforce, allowing seamless transfer of attendee data into existing CRM pipelines. The platform’s Inbox feature consolidates all messages—chat, email, and social—into a single view, helping teams maintain high response rates during busy event periods. Intercom’s pricing starts at $39/month for the Essentials plan, which includes basic bot automation and limited message volume. The Standard plan at $99/month adds advanced automation, A/B testing, and additional integrations, while the Premium tier at $199/month unlocks unlimited usage, advanced reporting, and priority support. Although Intercom does not offer a dedicated knowledge base, its product catalog feature can be used to store event details and speaker bios. The platform also provides an API for custom extensions, enabling developers to build event‑specific features. For event planners looking for a versatile messaging hub that combines chatbots with email and in‑app messaging, Intercom offers a solid foundation. However, users must rely on third‑party tools for advanced analytics and persistent memory capabilities.
Key Features:
- Chatbot builder with guided flows for ticketing and FAQs
- Inbox consolidation of chat, email, and social messages
- Integration with Stripe, HubSpot, Salesforce, and more
- A/B testing for messaging optimization
- API for custom extensions
- Built‑in email marketing and automation
- Mobile app support for on‑the‑go communication
- Multi‑user access with role‑based permissions
✓ Pros:
- +Comprehensive messaging hub covering chat, email, and social
- +Strong integration ecosystem for data flow
- +Scalable pricing tiers for growing teams
- +Built‑in automation and A/B testing capabilities
✗ Cons:
- −No dedicated knowledge base or RAG functionality
- −Persistent memory limited to user sessions, not long‑term
- −Higher tiers required for unlimited automation
- −Learning curve for advanced automation workflows
Pricing: Essentials $39/mo, Standard $99/mo, Premium $199/mo
Drift
Best for: Event organizers with a sales focus who need advanced lead qualification and CRM integration.
Drift positions itself as a conversational marketing platform that turns website visitors into qualified leads through AI‑powered chatbots. For event planners, Drift’s bot can schedule meetings, capture attendee intent, and push registration links directly into the chat flow. The platform offers a drag‑and‑drop builder, making it easy to create conversational paths that lead to ticket purchases or calendar invites. Drift’s integration with Salesforce, Marketo, and HubSpot ensures that attendee data flows straight into existing marketing pipelines. Pricing for Drift starts at $500/month for the Growth plan, which includes unlimited chat sessions, bot builder, and basic integrations. The Enterprise plan offers advanced features such as custom bots, dedicated account management, and enhanced security, but requires a custom quote. While Drift does not provide a knowledge base, its content library can store event information and FAQs for quick reference. The platform also supports webhooks and API access for custom logic, allowing developers to add event‑specific actions such as sending confirmation emails. Drift excels in lead qualification and sales conversion, making it a strong choice for events focused on generating high‑value registrations or product demos. Its robust integration capabilities and focus on revenue generation align well with trade shows and product launches. However, the higher price point and limited built‑in analytics may be a barrier for smaller event teams.
Key Features:
- Drag‑and‑drop conversational flow builder
- Lead qualification and intent scoring
- Integration with Salesforce, Marketo, HubSpot
- Webhooks and API for custom logic
- Calendar scheduling and meeting booking
- Chat analytics dashboard
- Multi‑user collaboration
- Mobile app for on‑the‑go management
✓ Pros:
- +Strong focus on lead generation and qualification
- +Easy conversational flow creation
- +Deep CRM integrations
- +Robust analytics for conversion tracking
✗ Cons:
- −High entry price point
- −No built‑in knowledge base or RAG
- −Limited free tier
- −Learning curve for advanced features
Pricing: Growth $500/mo, Enterprise custom quote
ManyChat
Best for: Small event teams and social media‑centric planners seeking an affordable, user‑friendly chatbot.
ManyChat is a popular chatbot platform that originally focused on Facebook Messenger but has expanded to web chat, SMS, and email. For event planners, ManyChat offers templates for ticket sales, RSVP confirmation, and post‑event surveys. Its visual flow builder allows non‑technical users to create branching dialogs that can handle complex event questions. ManyChat also supports broadcasting to a list of subscribers, which can be used to send event reminders or updates. Pricing is tiered: a free plan includes basic bot features and up to 500 contacts; the Pro plan at $10/month unlocks unlimited broadcasts, advanced automation, and integration with popular CRMs such as HubSpot and Salesforce; and the Enterprise plan (custom pricing) offers higher limits and dedicated support. ManyChat’s lack of a dedicated knowledge base means that users must manually feed FAQs into the flow builder. The platform does support webhooks, allowing developers to integrate with ticketing systems like Eventbrite. ManyChat’s strength lies in its ease of use and cost‑effectiveness for small to medium‑size events that rely heavily on social media marketing. The platform is less suited for complex knowledge retrieval or extensive analytics, but it covers the core needs of an event chatbot with a low learning curve.
Key Features:
- Visual flow builder for chat and broadcast automation
- SMS and email integration
- Integration with HubSpot, Salesforce, and Zapier
- Broadcast messaging to lists
- Mobile app for on‑the‑go control
- Analytics for reach and engagement
- Template library for common use cases
- Chat widget for web embedding
✓ Pros:
- +Very low cost and free tier available
- +Intuitive visual flow builder
- +Strong broadcast capabilities
- +Easy integration with popular CRMs
✗ Cons:
- −No dedicated knowledge base or RAG
- −Limited advanced analytics
- −No persistent memory across sessions
- −Webhooks require technical setup
Pricing: Free, Pro $10/mo, Enterprise custom pricing
Landbot
Best for: Event organizers who need interactive registration forms and lead capture on their website.
Landbot is a no‑code chatbot builder that emphasizes conversational landing pages and lead capture. Event planners can create interactive check‑in forms, ticketing flows, and post‑event feedback surveys. Landbot’s drag‑and‑drop interface supports conditional logic, making it possible to tailor questions based on attendee answers, such as offering VIP upgrades or dietary preferences. The platform’s pricing starts at $30/month for the Starter plan, which includes 50 chatbots and up to 5,000 conversations. The Premium plan at $80/month expands to 100 chatbots, 20,000 conversations, and advanced integrations, while the Enterprise tier (custom pricing) is designed for large teams. Landbot offers a knowledge base feature where users can upload documents that the bot can reference, though it is not a true RAG system. The platform also includes webhooks and Zapier connectors for integration with ticketing and marketing tools. Landbot is well‑suited for events that require interactive registration and data collection on the website. Its visual design tools ensure brand consistency, and the analytics dashboard helps organizers monitor conversions and drop‑off points. However, the lack of long‑term memory and limited built‑in reporting can be a drawback for complex events with intensive data needs.
Key Features:
- Drag‑and‑drop chatbot builder
- Interactive landing pages for registration and ticketing
- Conditional logic for personalized flows
- Knowledge base uploads for reference
- Webhooks and Zapier integration
- Analytics dashboard for conversion tracking
- Mobile‑responsive chat widgets
- Template library for event use cases
✓ Pros:
- +Intuitive visual builder
- +Strong conditional logic for personalized flows
- +Good integration options
- +Clear analytics for conversion tracking
✗ Cons:
- −Knowledge base is limited compared to RAG
- −No persistent memory across sessions
- −Higher tiers required for large volumes
- −Limited built‑in reporting depth
Pricing: Starter $30/mo, Premium $80/mo, Enterprise custom pricing
Chatfuel
Best for: Small event teams with a strong social media presence looking for a low‑cost chatbot.
Chatfuel is a chatbot platform that originally focused on Facebook Messenger but now supports web chat and email. Its drag‑and‑drop interface allows event planners to build conversational flows for ticket sales, FAQs, and attendee check‑ins. Chatfuel supports integration with Google Sheets, Zapier, and other APIs, making it possible to connect to ticketing services like Eventbrite or to send confirmation emails. Pricing tiers include a free plan with basic features, a Pro plan at $15/month for unlimited subscribers and advanced automation, and an Enterprise plan (custom pricing) for larger teams. Chatfuel’s knowledge base capability is limited to FAQ blocks, and it does not provide a dedicated RAG system or persistent memory. However, the platform offers a robust set of templates for common use cases, which can be useful for rapid deployment. Chatfuel is a solid choice for event planners who rely heavily on social media channels and need a simple, cost‑effective chatbot. Its strengths are low cost and ease of use, while its limitations include a lack of advanced analytics, limited memory, and no dedicated knowledge base.
Key Features:
- Drag‑and‑drop flow builder
- Integration with Facebook Messenger, web chat, and email
- Zapier and API connections
- Template library for quick setup
- FAQ blocks for knowledge reference
- Subscriber management
- Analytics for reach and engagement
- Mobile app for on‑the‑go control
✓ Pros:
- +Very affordable with a free tier
- +Easy to set up flows
- +Good integration with Zapier
- +Mobile app for management
✗ Cons:
- −No advanced knowledge base or RAG
- −Limited analytics depth
- −No persistent memory across sessions
- −Primarily designed for Messenger
Pricing: Free, Pro $15/mo, Enterprise custom pricing
Tidio
Best for: Mid‑size event planners needing a unified chat and email automation solution.
Tidio combines live chat, chatbots, and automated messaging into a single platform. For event planners, Tidio’s chatbot builder can handle ticket inquiries, send confirmation links, and collect attendee feedback. The platform integrates with Zapier, Shopify, and Mailchimp, allowing seamless data transfer to email marketing lists or e‑commerce systems. Tidio offers a free plan for basic usage, a Pro plan at $18/month that includes unlimited chatbots and advanced automation, and a Premium plan at $29/month for additional features such as AI chat and priority support. While Tidio does not provide a dedicated knowledge base, it allows users to upload FAQs and create chatbot knowledge blocks. Persistent memory is limited to the session; there is no long‑term memory across visits. Tidio is ideal for event organizers who need a single interface for real‑time chat and automated messaging across web and email. Its strengths are ease of use, strong integration options, and a clear pricing structure. However, the lack of advanced analytics, RAG capabilities, and persistent memory may limit its usefulness for large, complex events.
Key Features:
- Live chat and chatbot integration
- Automated email and SMS messaging
- Zapier, Shopify, Mailchimp connectors
- AI chat for natural conversation
- Customizable chat widgets
- Analytics for chat performance
- Mobile app for on‑the‑go management
- Template library for common scenarios
✓ Pros:
- +Unified chat and email automation
- +Strong integration ecosystem
- +Clear pricing tiers
- +AI chat for natural interactions
✗ Cons:
- −No dedicated knowledge base or RAG
- −Limited persistent memory
- −Analytics depth is basic
- −Higher plans required for advanced AI features
Pricing: Free, Pro $18/mo, Premium $29/mo
Conclusion
Choosing the right chatbot platform can dramatically elevate the attendee experience, reduce operational overhead, and unlock new revenue streams for event planners. Whether you need a fully branded, no‑code solution with advanced knowledge retrieval and AI‑driven courses, or a more budget‑friendly tool that integrates with your existing CRM, the list above covers a range of options to suit every need. AgentiveAIQ’s Editor’s Choice ranking reflects its unique combination of visual customization, dual knowledge base, and hosted learning environments—features that empower event teams to deliver personalized, data‑driven conversations at scale. For the other platforms, consider the specific strengths they bring—CRM integration, lead qualification, or easy broadcast—against your event’s size, budget, and technical capacity. Before committing, take advantage of free trials or demos, and ask how each platform handles attendee data privacy, memory, and scalability. Ready to transform your event communication? Reach out to a demo or start a free trial today and discover the chatbot that will keep your guests engaged, informed, and excited from the first message to the final thank‑you note.