7 Must-Have Platforms for an Event Booking Bot for Event Planning

Chatfuel is a widely used, no‑code chatbot builder that has become a go‑to solution for marketers and small businesses. With a visual flow builder and a library of pre‑built templates, users can create bots that guide visitors through simple Q&A, lead capture forms, and basic booking logic. Chatfuel’s integration with Facebook Messenger and other channels allows event planners to reach attendees on the platforms they already use. The platform offers a free tier that includes essential features, while paid plans unlock advanced tools such as AI training, broadcast messages, and API access. For event planners, Chatfuel’s strengths lie in its ease of deployment and its ability to handle straightforward booking interactions, such as capturing attendee information and providing event details. The platform also supports integration with external services via Zapier, enabling automatic ticket issuance or calendar invite creation. While Chatfuel is user‑friendly and cost‑effective for small events, it lacks the advanced knowledge‑base capabilities and custom branding options that larger events may require. Additionally, the free tier is limited in the number of active users and messages.

ManyChat specializes in building chatbots for Facebook Messenger, Instagram, and SMS channels, making it a popular choice for marketers who want to engage audiences across social media. The platform offers a drag‑and‑drop builder, pre‑built templates, and a robust set of automation tools, such as sequences, broadcasting, and conditional logic. ManyChat’s pricing structure includes a free plan and paid tiers that unlock additional users, broadcast limits, and advanced integrations. Event planners can use ManyChat to collect attendee information, send reminders, and push updates via Messenger or SMS. The platform’s integration with Zapier and native support for e‑commerce platforms allows basic ticketing workflows. However, ManyChat’s focus on social channels means it is less suited for embedding a chatbot directly on an event website. Its knowledge‑base capabilities are limited, and it does not offer long‑term memory or advanced AI content generation.

Tars is a chatbot platform that focuses on creating conversational landing pages and lead‑generation bots. With a simple drag‑and‑drop interface, users can design multi‑step conversations that guide visitors through forms, quizzes, or booking flows. Tars offers a library of pre‑designed templates and supports integration with popular CRMs and email marketing tools via Zapier. For event planners, Tars can be used to create a booking flow that captures attendee details, checks availability, and sends confirmation emails. The platform’s pricing is tiered based on the number of bots and the volume of interactions, making it suitable for small to medium‑sized events. While Tars excels at structured conversations, it does not provide advanced AI natural language understanding, a dual knowledge base, or long‑term memory. Its focus is on guided conversations rather than free‑form chat.

Landbot offers a no‑code chatbot builder that emphasizes conversational experiences on the web. Users can create chat widgets that appear on any website, using a visual flow editor to design interactions that feel like a messaging app. Landbot supports integrations with Google Sheets, Zapier, and various CRMs, allowing event planners to capture attendee data and trigger downstream actions. The platform’s strengths include its mobile‑friendly design and responsive chat windows. Landbot also offers a dedicated “booking” template that can handle appointment scheduling and basic ticketing. However, its AI capabilities are limited to rule‑based logic; it does not provide a dual knowledge base or advanced natural language understanding. Pricing is tiered, with a free plan that supports up to 100 interactions per month and paid plans that unlock more interactions and features.

MobileMonkey is a multi‑channel chatbot platform that targets marketers who want to engage audiences across Facebook Messenger, Instagram, and SMS. The platform offers a visual builder, automated sequences, and a CRM-like lead management system. MobileMonkey also provides integration with Google Analytics and Zapier, allowing event planners to track engagement and pass data to other tools. For event booking, MobileMonkey can collect attendee information, send reminders, and push updates via messaging channels. Its pricing tiers are based on the number of contacts and include a free trial. The platform’s primary limitation is its focus on messaging channels rather than embedding a bot directly on a website. It also lacks advanced knowledge‑base features and long‑term memory.

Dialogflow CX, part of Google Cloud, is a powerful platform for building conversational agents that can handle complex dialogue flows. It offers a visual flow editor, intent recognition, entity extraction, and integration with Google Cloud services such as Dialogflow ES and Firebase. Dialogflow CX supports multi‑turn conversations and can be embedded in web, mobile, and voice assistants. Event planners can use Dialogflow CX to craft detailed booking experiences, capture attendee data, and trigger external APIs for ticketing systems. The platform’s pricing is based on the number of text and audio requests, with a free tier for low‑volume use. While Dialogflow CX excels at natural language understanding, it requires a moderate level of technical knowledge to set up and configure. Its limitations include a lack of out‑of‑the‑box e‑commerce integration, no visual widget editor, and the need for custom code to embed the bot on a website.