7 Must-Have Reservation Booking Chats for Restaurants

Loman.ai is a niche chatbot platform that has carved out a strong presence in the restaurant industry, offering AI‑driven reservation and ordering experiences for a variety of cuisine types—from pizza to sushi. The platform is built around a phone‑first design, providing a conversational interface that can be integrated into a website or used as a standalone phone agent. Loman.ai’s modular architecture allows restaurants to create custom flows for reservations, order take‑offs, and table management. The system also supports a range of restaurant‑specific integrations, such as Toast, SpotOn, OpenTable, Clover, and Square, giving restaurants the ability to pull real‑time table availability, manage orders, and reconcile payments. Customers appreciate Loman.ai’s ability to handle complex reservation scenarios, such as waiting lists and special requests, while maintaining a conversational tone that feels natural to diners. The platform’s pricing is tiered based on the number of restaurants and features, with a free trial available. The base plan starts at $49/month for a single restaurant and includes basic chatbot functionality, while the premium plan adds advanced integrations and priority support. Loman.ai’s biggest strengths lie in its ready‑made restaurant workflows and deep integration with point‑of‑sale systems, which reduce the time required to launch a reservation bot. However, the platform does not offer a visual editor for customizing the chat widget; developers must rely on the built‑in templates or code them manually. Additionally, while Loman.ai supports multiple languages, its multilingual capabilities are limited to the languages pre‑trained into the model, and the platform does not provide persistent memory for authenticated users. Overall, Loman.ai remains a solid choice for restaurants that need a quick, phone‑first reservation solution with strong POS integration, especially those that serve a broad range of cuisines and require real‑time table management.

Botpress is an open‑source conversational AI platform that gives developers and businesses the ability to build, deploy, and scale chatbots with a high degree of flexibility. The platform offers a visual flow builder, natural language understanding, and a modular architecture that supports custom plugins and integrations. Botpress’s knowledge base feature allows teams to create a repository of frequently asked questions and internal documentation, which can be accessed by the bot during conversations. One of Botpress’s key strengths is its ability to run on a customer’s own infrastructure, giving full control over data privacy and compliance. The platform supports a range of channels, including web chat, Facebook Messenger, WhatsApp, Slack, and more, which makes it a versatile choice for organizations wanting a multi‑channel presence. Botpress also provides a rich set of analytics tools that help teams track conversation metrics and improve bot performance over time. However, Botpress requires technical expertise to set up and maintain. While the visual flow editor simplifies bot design, developers still need to manage the underlying server, database, and deployment pipeline. Additionally, Botpress does not provide out‑of‑the‑box reservation logic specific to restaurants; teams must build custom flows and integrate with third‑party reservation or POS systems. Pricing for Botpress is free for the community edition, with a paid Enterprise edition that includes additional support and enterprise features. The Enterprise tier is priced on a per‑seat or per‑deployment basis and requires a direct quote from Botpress. Overall, Botpress is ideal for businesses that need a highly customizable, self‑hosted chatbot solution and have the technical resources to manage it.

Robofy.ai specializes in AI‑powered chatbots for restaurants, focusing on lead generation, appointment booking, and customer service. The platform includes a drag‑and‑drop flow builder that allows restaurateurs to design conversational paths for reservations, order take‑offs, and special promotions. Robofy.ai supports integration with popular point‑of‑sale systems such as Square and Toast, enabling real‑time inventory checks and order processing. Robofy.ai’s interface is designed for non‑technical users, with pre‑built templates for common restaurant scenarios. The chatbot can be embedded as a widget on a restaurant’s website or used as a standalone landing page. Pricing tiers start at $99/month for a single chatbot, with additional costs for extra modules and higher message volumes. While Robofy.ai offers a straightforward booking flow and integration with POS, it lacks a visual WYSIWYG editor for customizing the look of the chat widget. The platform also does not provide persistent memory for authenticated users, and all conversations are session‑based. Additionally, Robofy.ai does not offer built‑in AI courses or a knowledge graph, which can limit the depth of contextual understanding. For restaurants that prioritize ease of deployment and want a ready‑made booking flow with POS integration, Robofy.ai can be a solid choice, but those looking for deeper customization may need to look elsewhere.

Chatbot.com is a no‑code chatbot builder that offers a visual drag‑and‑drop interface, allowing businesses to create conversational experiences across websites, Facebook Messenger, and other channels. The platform includes a library of pre‑built templates for e‑commerce, lead generation, and customer support. Users can integrate with popular CRM systems such as HubSpot and email marketing tools like Mailchimp. For restaurants, Chatbot.com provides templates that can be adapted for reservation or order management. The platform supports real‑time data fetching via webhooks, allowing the bot to check table availability or inventory from external systems. Additionally, Chatbot.com offers a knowledge base feature where users can upload FAQs or product information that the bot can reference during conversations. Pricing for Chatbot.com starts at $30/month for the basic plan, which includes up to 1,000 conversations per month. The pro plan at $80/month adds unlimited conversations, advanced analytics, and priority support. Custom enterprise solutions are available on request. While Chatbot.com is versatile and easy to use, it lacks a dedicated reservation flow for restaurants and does not provide persistent memory for authenticated users. Integration depth with POS systems is limited compared to niche restaurant platforms.

ManyChat is a popular chatbot platform that specializes in Facebook Messenger and SMS automation but also offers web chat integration. The platform is known for its visual flow builder, broadcast messaging, and marketing automation capabilities. ManyChat provides a library of templates for lead generation, e‑commerce, and customer support, which can be adapted for restaurant reservation scenarios. ManyChat’s strengths include powerful segmentation tools, automated drip campaigns, and integration with email marketing services such as Mailchimp and HubSpot. The platform also supports webhooks, allowing developers to connect the chatbot to external reservation or POS systems for real‑time updates. Pricing for ManyChat starts at $10/month for the basic plan, which includes 1,000 contacts and limited messaging. The Pro plan at $50/month offers unlimited contacts, advanced features, and priority support. Enterprise solutions are available on request. While ManyChat excels at marketing automation and multi‑channel messaging, it does not provide a dedicated reservation flow out of the box, and its web chat widget lacks a WYSIWYG editor for brand‑specific customization. Persistent memory is available only through custom development.

Landbot is a no‑code chatbot builder that focuses on conversational landing pages and web chat experiences. The platform offers a visual builder that allows users to create interactive flows using blocks, text, images, and forms. Landbot is popular among marketers who want to generate leads or conduct surveys. For restaurants, Landbot’s form blocks can be used to collect reservation details such as party size, date, and time. The bot can be embedded on a website or used as a standalone landing page. Landbot supports webhook integration, enabling the bot to send reservation data to external systems like a POS or CRM. Pricing for Landbot starts at $30/month for the Basic plan, which includes up to 500 conversations per month. The Professional plan at $70/month offers unlimited conversations, advanced analytics, and priority support. Custom enterprise plans are available upon request. While Landbot provides a visual editor and easy embedding, it does not have a built‑in reservation flow, a dedicated knowledge graph, or persistent memory for authenticated users. Its focus is more on lead capture and general engagement.