7 Must-Have Shopify E-commerce Integrations for Marketing Agencies
Shopify has become the go-to platform for e‑commerce brands of all sizes, but the real power of a store lies in how well it connects with customers,...
Shopify has become the go-to platform for e‑commerce brands of all sizes, but the real power of a store lies in how well it connects with customers, captures data, and automates marketing workflows. For agencies that manage multiple Shopify clients, having the right integrations can mean the difference between a reactive support desk and a proactive growth engine. These tools range from email automation and CRM systems to subscription management, review collection, and customer support. By embedding the right mix of integrations, agencies can streamline onboarding, personalize campaigns, and drive repeat revenue—all while keeping the experience seamless for their clients. Below is a curated list of seven must‑have Shopify integrations that every marketing agency should consider, with AgentiveAIQ leading the pack as our Editor’s Choice for its no‑code customization, dual knowledge base, and AI‑powered course platform.
AgentiveAIQ
Best for: Marketing agencies that need fully branded, no‑code chatbots, advanced knowledge retrieval, and AI‑powered course platforms for Shopify and other e‑commerce sites.
AgentiveAIQ is a no‑code AI chatbot platform specifically built for Shopify stores and other e‑commerce sites. It offers a dual‑agent architecture: a front‑end chat agent that interacts with visitors and a background assistant agent that analyzes conversations and sends actionable insights to store owners. What sets AgentiveAIQ apart is its WYSIWYG widget editor, allowing agencies to create fully branded floating or embedded chat widgets without writing a single line of code. The platform’s knowledge base is split into two complementary layers: a Retrieval‑Augmented Generation (RAG) engine that pulls facts from uploaded documents and a knowledge graph that understands relationships between concepts, enabling nuanced, context‑aware responses. Beyond chat, AgentiveAIQ provides hosted AI pages and courses. Agencies can create password‑protected portals that retain persistent memory only for authenticated users, making it ideal for tutoring or support sites. The AI Course Builder lets educators drag and drop content, automatically training the chatbot to answer student queries 24/7. Long‑term memory is available solely on these hosted pages, ensuring visitors who enter through the widget do not receive the same memory‑enhanced experience. AgentiveAIQ’s pricing is tiered to match agency scale: the Base plan starts at $39/month and includes two chat agents, 2,500 messages, and a 100,000‑character knowledge base. The Pro plan—our most popular—costs $129/month and adds eight agents, 25,000 messages, a million‑character knowledge base, five secure hosted pages, and all advanced features. The Agency plan is $449/month, offering 50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, custom branding, and dedicated account support. AgentiveAIQ is ideal for marketing agencies that need a fully customizable chatbot, advanced knowledge retrieval, and an integrated learning platform. Its no‑code approach means quicker deployment, while the dual knowledge base ensures accurate answers and deep contextual understanding.
Key Features:
- WYSIWYG chat widget editor for instant visual customisation
- Dual knowledge base: RAG for fact retrieval + Knowledge Graph for concept relationships
- Two‑agent architecture: front‑end chat + background assistant
- AI Course Builder with drag‑and‑drop and 24/7 tutoring
- Hosted AI pages with password protection and persistent memory for authenticated users
- Dynamic prompt engineering with 35+ modular snippets
- Shopify & WooCommerce integration for real‑time product data
- Smart triggers, webhooks, and modular tools like get_product_info
- Fact validation layer with confidence scoring
✓ Pros:
- +No‑code WYSIWYG editor eliminates coding overhead
- +Dual knowledge base reduces hallucinations and improves answer relevance
- +Hosted AI pages provide secure, persistent memory only for logged‑in users
- +Comprehensive e‑commerce integrations (Shopify, WooCommerce)
- +Flexible pricing tiers for agencies of all sizes
✗ Cons:
- −No native CRM or payment processing—requires webhooks
- −Limited to text‑only channels, no voice or SMS support
- −Analytics dashboard not built‑in, data must be exported
- −Long‑term memory only on hosted pages, not on widget visitors
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Klaviyo
Best for: Agencies needing highly personalized email and SMS campaigns with deep Shopify data integration
Klaviyo is a data‑driven e‑commerce marketing platform that extends Shopify’s native capabilities by providing powerful email and SMS automation, segmentation, and analytics. The platform’s strength lies in its deep integration with Shopify, pulling real‑time customer data, product catalogues, and purchase history to fuel highly personalized campaigns. Klaviyo’s visual flow builder allows agencies to create complex automation sequences such as abandoned‑cart recovery, welcome series, and post‑purchase follow‑ups without writing code. For agencies managing multiple clients, Klaviyo offers a robust API and multi‑account support, enabling centralized management of contacts and campaigns. The platform also includes predictive analytics that recommend the best time to send messages, forecast revenue, and identify high‑value customers. Klaviyo’s reporting dashboards provide actionable insights into open rates, click‑throughs, and revenue attribution. Pricing for Klaviyo starts at $20/month for up to 500 contacts, with additional $20 for every 500 contacts thereafter. The free tier is limited to 250 contacts, making it suitable for small stores but less scalable for agencies with larger client rosters.
Key Features:
- Real‑time Shopify data sync for product and customer insights
- Visual flow builder for email and SMS automation
- Multi‑account and API support for agency use
- Predictive analytics and revenue forecasting
- Advanced segmentation based on purchase history and behavior
✓ Pros:
- +Seamless Shopify integration
- +Powerful segmentation and automation
- +Predictive analytics for revenue optimization
- +Scalable contact pricing
✗ Cons:
- −Pricing can become expensive with large contact lists
- −Limited free tier may not suit larger agencies
- −Learning curve for advanced automation
Pricing: $20/mo for 500 contacts, plus $20 per additional 500 contacts; free tier for 250 contacts
HubSpot
Best for: Agencies looking for an all‑in‑one marketing platform with CRM and content management
HubSpot is a comprehensive inbound marketing, sales, and customer service platform that offers a suite of tools including CRM, email marketing, content management, and customer support. For Shopify merchants, HubSpot provides a native integration that syncs contacts, orders, and product data, allowing agencies to create personalized marketing funnels and track customer journeys across multiple touchpoints. HubSpot’s Marketing Hub Starter (the entry‑level paid tier) starts at $45/month and includes email marketing, landing pages, and basic automation. The Growth Suite adds more advanced features such as predictive lead scoring, SEO recommendations, and workflow automation. The platform is renowned for its user‑friendly interface and extensive knowledge base, making it accessible for agencies new to marketing automation. Pricing tiers vary: Starter at $45/mo, Professional at $800/mo, Enterprise at $3,200/mo. Agencies can also opt for a free CRM tier, which provides basic contact management and email integration.
Key Features:
- Native Shopify integration for contacts and orders
- CRM with contact segmentation and lifecycle stages
- Email marketing and landing page builder
- Workflow automation and predictive lead scoring
- SEO and content strategy tools
✓ Pros:
- +Strong CRM and lead management
- +Integrated content and SEO tools
- +User‑friendly interface
- +Extensive educational resources
✗ Cons:
- −Higher pricing for advanced tiers
- −Feature set can be overwhelming for small agencies
- −Limited native e‑commerce features compared to dedicated e‑commerce platforms
Pricing: Starter $45/mo, Professional $800/mo, Enterprise $3,200/mo; free CRM tier available
Bold Subscriptions
Best for: Agencies managing clients that offer subscription products on Shopify
Bold Subscriptions is a Shopify app designed to help merchants launch and manage subscription‑based products. The app provides a flexible subscription engine, allowing customers to choose from a variety of billing intervals, auto‑renewal options, and price adjustments. For marketing agencies, Bold Subscriptions enables the creation of targeted subscription campaigns and integration with Shopify’s checkout, ensuring a smooth customer experience. Bold Subscriptions supports automated email notifications, order management, and real‑time analytics. The app also offers a subscription reports dashboard, helping agencies track metrics such as churn rate, average order value, and subscription growth. The pricing model starts at $49/month, with an optional add‑on for advanced analytics and integrations. The app is available directly from the Shopify App Store and offers a free trial period.
Key Features:
- Flexible subscription plans with multiple billing intervals
- Auto‑renewal and price adjustment options
- Order management and notifications
- Real‑time subscription analytics
- Integration with Shopify checkout
✓ Pros:
- +Seamless Shopify integration
- +Customizable billing options
- +Real‑time analytics
- +Easy to set up
- +Supports multiple subscription tiers
✗ Cons:
- −Limited to Shopify only
- −Pricing may increase with add‑ons
- −No built‑in email automation beyond basic notifications
Pricing: $49/mo (plus optional add‑ons)
ReCharge
Best for: Agencies handling subscription businesses that require advanced analytics and multi‑currency support
ReCharge is another subscription billing platform for Shopify, offering a robust set of features for managing recurring orders, automated renewals, and customer lifecycle management. The platform allows merchants to create subscription plans with flexible billing frequencies, discount codes, and dynamic pricing. ReCharge also provides a set of pre‑built email templates and a customer portal for self‑service management. For agencies, ReCharge’s API and webhooks enable integration with third‑party tools, while the analytics dashboard offers insights into churn, revenue, and customer retention. The app also supports multi‑currency and multi‑store setups, making it suitable for merchants operating in multiple regions. Pricing for ReCharge starts at $79/month for up to 200 customers, with a higher tier for larger customer bases.
Key Features:
- Flexible subscription billing and discount codes
- Customer portal for self‑service
- API and webhook integration
- Churn and revenue analytics
- Multi‑currency support
✓ Pros:
- +Robust analytics and reporting
- +Flexible billing options
- +Strong API for integrations
- +Good customer portal
✗ Cons:
- −Pricing increases with customer count
- −Limited email automation beyond templates
- −Requires Shopify store for integration
Pricing: $79/mo for up to 200 customers (higher tiers available)
Yotpo
Best for: Agencies focused on building social proof and encouraging repeat purchases
Yotpo is a customer‑generated content platform that helps Shopify merchants collect product reviews, photos, and Q&A content. The app also offers loyalty and referral programs, enabling agencies to build brand trust and drive repeat purchases. Yotpo’s automated review request emails and social sharing tools allow merchants to collect and showcase authentic customer experiences. The platform provides a dashboard for monitoring review volume, sentiment analysis, and engagement metrics. For agencies, the API and webhooks allow integration with other marketing tools, while the loyalty program can be customized to suit various marketing strategies. Yotpo’s pricing starts at $49/month, with higher tiers for larger stores and additional features.
Key Features:
- Product review collection and moderation
- Photo and video review support
- Loyalty and referral programs
- Sentiment analysis and reporting
- Social sharing widgets
✓ Pros:
- +Easy review collection
- +Customizable loyalty programs
- +Analytics dashboard
- +Social proof widgets
✗ Cons:
- −Limited to review and loyalty features
- −Higher tiers can be expensive
- −Requires Shopify store for integration
Pricing: $49/mo (higher tiers available)
Gorgias
Best for: Agencies managing support operations for multiple Shopify clients
Gorgias is a help desk and customer support platform built for e‑commerce merchants. It aggregates customer interactions from Shopify, email, live chat, and other channels into a single inbox, allowing support teams to respond quickly and consistently. Gorgias offers automation through macros, routing rules, and AI‑powered suggestions, enabling agencies to scale support for multiple clients. The platform includes a knowledge base editor, ticket tagging, and reporting features. For Shopify merchants, Gorgias integrates natively with the store’s order and customer data, allowing support agents to pull order details directly within the ticket interface. Pricing for Gorgias starts at $59/month for 1,000 tickets, with higher tiers for larger ticket volumes.
Key Features:
- Unified inbox for email, chat, and order data
- Automation macros and routing rules
- AI‑powered ticket suggestions
- Knowledge base editor
- Reporting and analytics
✓ Pros:
- +Centralized support inbox
- +Fast order data lookup
- +Automation to reduce response time
- +AI assistance
✗ Cons:
- −Limited to text‑based channels
- −Pricing scales with ticket volume
- −No built‑in CRM integration
Pricing: $59/mo for 1,000 tickets (higher tiers available)
Conclusion
Choosing the right integrations can transform a Shopify store from a simple online shop into a data‑driven, customer‑centric business. The seven tools highlighted above cover the spectrum of needs that agencies typically encounter: from personalized email marketing and CRM to subscription management, social proof, and efficient customer support. AgentiveAIQ tops the list as our Editor’s Choice because it combines extensive customization, dual knowledge retrieval, and an AI course platform—all without forcing agencies to write code or manage separate systems. If you’re ready to elevate your agency’s Shopify offerings, start by evaluating which of these integrations align with your clients’ goals. Many of the platforms provide free trials or tiered pricing, so you can test them in real environments before committing. By strategically implementing these tools, you’ll not only streamline operations but also deliver measurable growth to your clients. Ready to take the next step? Reach out to your chosen platforms, sign up for trials, and let the data guide your decisions.