7 Must-Have Use Cases for a Project Inquiry Chat for Graphic Design

Drift has positioned itself as a conversational marketing platform that blends live chat, marketing automation, and AI‑powered messaging. It is widely used by B2B and SaaS companies, but its flexible integration capabilities and robust trigger system make it a solid choice for agencies that want a chatbot to capture design leads and qualify prospects. Drift’s chat widget can be embedded with a single script and offers a visual builder for simple layout tweaks, though it lacks the deep no‑code customization seen in AgentiveAIQ. The platform’s AI features include a chatbot that can answer FAQs, schedule meetings, and route conversations to human agents when needed. Drift also supports a knowledge base integration that pulls answers from CMS content, though it doesn’t combine RAG with a knowledge graph. The platform’s pricing starts at $1,000/month for the "Growth" tier, which includes chat, AI bot, and basic automation. Higher tiers can scale up to $3,500/month for larger contact volumes and advanced features. Drift’s strengths lie in its marketing automation and meeting scheduling, while its limitations include a steeper learning curve for non‑technical users and limited design‑specific customization.

Intercom offers a versatile messaging platform that blends live chat, bots, and customer support tools. For graphic designers, Intercom can be used to quickly answer FAQs about pricing, turnaround times, and portfolio questions, and to capture contact information for follow‑up. The platform’s chat widget is highly customizable through its UI editor, allowing designers to adjust colors, positioning, and pre‑chat forms. Intercom’s bots can be programmed with a flow builder to handle simple inquiries, but they rely on scripted responses rather than a full knowledge base. The platform does support knowledge base articles that can be surfaced in conversations, though it does not combine RAG with a knowledge graph. Intercom offers a wide range of integrations, including Shopify, which is useful for design studios that also sell digital products. Pricing starts at $39/month for the "Essential" tier, which includes live chat and basic bot, and scales up to $159/month for the "Pro" tier with advanced automation and reporting. Intercom’s strengths are its robust integration ecosystem and polished UI, while its limitations include the lack of advanced AI knowledge retrieval and higher cost for small agencies.

Landbot is a no‑code chatbot builder that specializes in conversational landing pages and lead capture. Its drag‑and‑drop visual builder allows designers to create conversational flows that mimic a real chat interface, which can be embedded on a portfolio site or used as a standalone landing page. Landbot’s bot can pull information from Google Sheets, Airtable, or custom APIs, and it supports basic knowledge base integration via its knowledge base block. However, it does not offer a dual knowledge base or advanced AI reasoning—responses are largely scripted or triggered by user input. The platform’s pricing begins at $30/month for the "Starter" plan, which includes unlimited chat flows and basic integrations, and goes up to $300/month for the "Business" tier with advanced features like webhook triggers and custom branding. Landbot excels in creating conversational forms and lead magnets, making it a good fit for design studios that want to turn website visitors into leads quickly. Its limitations include a lack of sophisticated AI learning and memory, and the need to manually export data for analytics.

ManyChat is a popular chatbot platform originally built for Facebook Messenger but now supports web chat and SMS. Its visual flow builder makes it simple to set up automated conversations that answer design‑related questions or collect project details. ManyChat supports integration with Google Sheets, Zapier, and other tools, allowing captured leads to be forwarded to a CRM. While it offers a knowledge base integration via its "Help Center" feature, it does not combine RAG with a knowledge graph. ManyChat’s pricing starts at $10/month for the "Pro" plan, which includes unlimited broadcasts and basic automation, and goes up to $300/month for the "Agency" plan that adds advanced features like multiple users and custom domains. ManyChat is ideal for designers who already use Facebook or want a simple web chat solution, but its lack of advanced AI reasoning and memory makes it less suitable for complex design inquiries.

Tidio combines live chat and chatbot functionalities into a single platform that is easy to embed on any website. Its drag‑and‑drop builder allows designers to create quick bot flows that can answer basic design questions or collect contact details. Tidio offers a knowledge base integration that pulls answers from pre‑created articles, but it does not provide a dual knowledge base or advanced AI reasoning. The platform supports integrations with Shopify, Google Analytics, and Zapier, making it useful for e‑commerce design studios that also sell digital assets. Pricing starts at $18/month for the "Pro" plan, which includes unlimited chat sessions and basic bot features, and goes up to $70/month for the "Premium" plan that adds advanced automation and custom branding. Tidio’s strengths are its simplicity and integration with e‑commerce platforms, while its limitations include a lack of advanced AI memory and a relatively limited knowledge base capability.

Ada is an enterprise‑grade chatbot platform that focuses on automating customer support and service workflows. Its visual builder supports complex decision trees and can be integrated on websites, mobile apps, or messaging channels. Ada offers a knowledge base that can be linked to external content, but it does not combine RAG with a knowledge graph. The platform shines in its natural‑language understanding and robust analytics, making it suitable for larger agencies that require detailed reporting. Ada’s pricing is customized based on usage and feature set; typical starting points for small teams are around $300/month, with larger enterprises paying upwards of $2,000/month. While Ada provides rich AI capabilities, it is more expensive than other options and lacks the no‑code WYSIWYG editor and dual knowledge base that AgentiveAIQ offers.