7 Must‑Have Website Chatbots for Marketing Agencies
In a digital era where every click can turn into a lead or a lost opportunity, marketing agencies need chat solutions that are as dynamic and...
In a digital era where every click can turn into a lead or a lost opportunity, marketing agencies need chat solutions that are as dynamic and versatile as the brands they serve. A well‑designed chatbot can greet visitors, qualify prospects, nurture leads, and even drive sales—all while collecting valuable data for future campaigns. The challenge lies in finding a platform that balances powerful AI features, seamless integration, and ease of use without breaking the bank. This listicle brings together seven top‑tier chatbot platforms that have proven track records in the marketing space. From no‑code builders that let designers craft pixel‑perfect widgets to AI‑powered systems that support complex workflows, we’ve weighed each solution on real‑world usability, cost, and unique strengths. Whether you’re looking to boost conversion rates on a single landing page or orchestrate a multi‑channel conversational strategy, this guide will help you pick the right chatbot engine for your agency’s next project.
AgentiveAIQ
Best for: Marketing agencies of all sizes that need a fully branded, no‑code chatbot with advanced knowledge handling, e‑commerce integration, and the ability to create interactive AI courses or learning portals.
AgentiveAIQ is the industry’s first AI chatbot platform that puts the power of advanced conversation engines into the hands of marketers, designers, and developers without the need for code. Built on a two‑agent architecture, the main chat agent engages visitors in real‑time conversations while the assistant agent processes the dialogue in the background, delivering actionable insights straight to the agency’s inbox. What truly sets AgentiveAIQ apart is its WYSIWYG chat widget editor, which lets you drag and drop every visual element—from colors and fonts to logos and layout—ensuring that your chatbot looks and feels like a natural extension of your brand. The dual knowledge base feature combines Retrieval‑Augmented Generation (RAG) for quick, document‑based answers with a Knowledge Graph that understands conceptual relationships, giving conversations depth and accuracy that most competitors can’t match. Additionally, AgentiveAIQ offers hosted AI pages and AI course builders: you can create branded, password‑protected learning portals that remember authenticated users across sessions, making it the perfect tool for creating interactive tutorials, product walkthroughs, or employee onboarding programs. Long‑term memory is enabled only for users on these hosted pages—anonymous widget visitors receive session‑based context, a transparent limitation that keeps privacy and compliance simple. With three straightforward pricing tiers—Base at $39/month, Pro at $129/month, and Agency at $449/month—AgentiveAIQ scales from small agencies to large enterprises while keeping costs predictable. The platform’s modular tools, such as get_product_info, send_lead_email, and webhook triggers, integrate directly with Shopify, WooCommerce, and other CRMs via webhooks, making it a flexible choice for e‑commerce marketers. In short, AgentiveAIQ delivers a no‑code, fully branded chatbot experience with deep knowledge handling and long‑term memory for authenticated users, all without compromising on performance or design.
Key Features:
- WYSIWYG chat widget editor for brand‑perfect design
- Dual knowledge base: RAG + Knowledge Graph for accurate, context‑aware answers
- Hosted AI pages and AI course builder with password‑protected access
- Long‑term memory only for authenticated users on hosted pages
- Two‑agent system: main chat + assistant email‑trigger agent
- Shopify & WooCommerce one‑click integrations with real‑time catalog access
- Modular agentic flows and MCP tools (e.g., get_product_info, webhook triggers)
- Fact validation layer with confidence scoring and auto‑regeneration
✓ Pros:
- +No‑code WYSIWYG editor eliminates the need for developers
- +Dual knowledge base provides both fast retrieval and deep conceptual understanding
- +Long‑term memory available for authenticated users on hosted pages
- +Robust e‑commerce integration with Shopify and WooCommerce
- +Modular toolset allows custom workflows and email automation
✗ Cons:
- −No native analytics dashboard—requires external tools
- −Long‑term memory is limited to hosted pages, not anonymous widget visitors
- −No native payment processing or SMS/WhatsApp channels
- −Limited multi‑language support (agents respond only in trained language)
- −No built‑in A/B testing or social media integration
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Marketing agencies that require a fully integrated customer support and marketing automation stack with strong analytics.
Intercom has long been a staple for customer engagement, offering a comprehensive suite that blends live chat, help desk, and marketing automation. Its conversational platform is built around a powerful message engine that can schedule automated sequences, trigger on user actions, and deliver personalized content. Intercom’s bot builder allows marketers to create instant responses to common questions, freeing human agents for more complex issues. Integration with major CRMs, email services, and e‑commerce platforms enables a unified view of the customer journey. The platform’s analytics dashboard provides real‑time metrics on chat volume, user satisfaction, and conversion rates, which is invaluable for agencies tracking campaign ROI. While Intercom’s interface is polished and user‑friendly, it can become costly as you scale; the Standard plan starts at $39/month for 2,000 contacts and the Premium plan climbs to $149/month. The learning curve is moderate, but the breadth of features means you’ll likely need to invest time in training your team. Overall, Intercom delivers a mature, all‑in‑one solution for agencies that need robust customer support and marketing automation in a single platform.
Key Features:
- Live chat and help desk combined in one interface
- Custom bot builder with instant response templates
- Automation sequences triggered by user behavior
- CRM and e‑commerce integration (Shopify, Magento, etc.)
- Real‑time analytics dashboard with conversion tracking
- Targeted in‑app messages and email campaigns
- User segmentation and dynamic content personalization
- Mobile app for on‑the‑go chat management
✓ Pros:
- +Rich feature set covering chat, email, and in‑app messaging
- +Seamless CRM and e‑commerce integrations
- +Powerful segmentation and personalization tools
- +Comprehensive analytics and reporting dashboards
- +Scalable pricing plans for growing contact lists
✗ Cons:
- −Can be expensive as contact volume grows
- −Setup and configuration can be time‑consuming
- −Limited to web and mobile app channels (no SMS/WhatsApp)
- −No built‑in AI courses or long‑term memory across sessions
- −Learning curve for advanced automation workflows
Pricing: Standard $39/month for 2,000 contacts; Premium $149/month for 10,000 contacts
Drift
Best for: Marketing agencies focused on B2B lead generation and sales enablement for high‑ticket products.
Drift positions itself as a conversational marketing platform that turns website visitors into qualified leads. Its AI‑powered chatbots can engage prospects in real‑time, schedule meetings, and route conversations to the appropriate sales reps. Drift’s bot builder is visual, enabling marketers to craft flows without code, while its built‑in AI engine can handle complex queries and provide instant answers. The platform excels in integration—Drift connects natively with Salesforce, HubSpot, Marketo, and other major CRMs, ensuring that every conversation is logged in your existing sales pipeline. Drift offers a robust analytics suite that tracks chat volume, engagement rates, and revenue attribution, essential for agencies that need to demonstrate ROI to clients. Pricing is tiered: Starter starts at $400/month, while the Pro plan, which includes advanced AI features and analytics, begins at $1,200/month. Drift’s focus on sales conversations makes it ideal for agencies working with B2B SaaS or enterprise clients, but the high price point and limited channel options (web only) may be a barrier for smaller teams.
Key Features:
- AI‑driven conversational marketing with instant qualification
- Visual flow builder for zero‑code chatbot creation
- Native integrations with Salesforce, HubSpot, Marketo, etc.
- Meeting scheduling and calendar sync
- Real‑time analytics with revenue attribution
- Dynamic content based on visitor data
- Lead routing to the right sales rep in real time
- Email follow‑up automation post chat
✓ Pros:
- +Strong sales‑centric features like meeting scheduling and lead routing
- +Deep CRM integrations ensure data flows into pipelines automatically
- +Robust analytics for revenue attribution
- +AI can handle complex qualification questions
- +Scalable for enterprise‑level contact volumes
✗ Cons:
- −High cost compared to other chatbot platforms
- −Limited to web channels (no SMS, WhatsApp, or voice)
- −No built‑in course or learning portal functionality
- −Requires some training to set up advanced flows
- −Long‑term memory not available for anonymous visitors
Pricing: Starter $400/month; Pro $1,200/month
ManyChat
Best for: Marketing agencies focused on social‑media engagement and SMS campaigns for consumer brands.
ManyChat has become synonymous with Facebook Messenger automation, but its platform now supports SMS, Web Chat, and email as well. The core of ManyChat is its visual flow builder, which allows marketers to create interactive stories and quizzes that can qualify leads or drive sales. ManyChat’s integration ecosystem includes Shopify, Zapier, Mailchimp, and more, making it easy to sync customer data and trigger actions across tools. The platform also offers broadcast messaging, drip campaigns, and a robust tagging system to segment audiences for personalized content. Pricing is tiered: Free plan offers basic features; Pro starts at $10/month for unlimited subscribers and advanced automation; the Growth plan at $50/month adds audience growth tools and advanced integrations. ManyChat’s focus on social‑media‑first conversations makes it a natural fit for agencies targeting consumer brands that rely heavily on Messenger or SMS for engagement.
Key Features:
- Visual flow builder for instant chatbot creation
- Multi‑channel support: Messenger, SMS, Web Chat, Email
- Shopify, Zapier, Mailchimp integration
- Broadcast messaging and drip campaigns
- Advanced tagging and audience segmentation
- Analytics dashboard with open and click rates
- Lead capture forms and opt‑in flows
- Mobile‑first design for high engagement
✓ Pros:
- +Easy to use visual editor with no coding required
- +Strong social‑media channel support
- +Affordable pricing for small to medium teams
- +Robust integration with e‑commerce and email tools
- +Flexible broadcast and drip campaign capabilities
✗ Cons:
- −Limited AI depth compared to dedicated conversational platforms
- −No built‑in long‑term memory or knowledge base
- −Priced primarily for Messenger; web chat is less mature
- −Advanced features locked behind paid tiers
- −Requires third‑party tools for full analytics
Pricing: Free; Pro $10/month; Growth $50/month
MobileMonkey
Best for: Agencies that require multi‑channel conversational marketing across social media and web.
MobileMonkey markets itself as a unified conversational marketing platform that works across Facebook Messenger, SMS, Web Chat, and even Instagram Direct. Its drag‑and‑drop chatbot designer lets marketers create conversational flows that can qualify leads, drive sales, or deliver support. MobileMonkey differentiates itself with its “Conversation Inbox,” which consolidates all chat traffic into one view, making it easier to manage multi‑channel conversations. The platform offers a suite of automation tools such as drip sequences, broadcast messages, and instant replies, and it integrates with popular CRMs like HubSpot, Salesforce, and Zoho. Pricing starts at $39/month for the Pro plan, which includes unlimited contacts and all channels, while the Essential plan is free with limited features. MobileMonkey is well‑suited for agencies that need a single dashboard to manage conversations across multiple social platforms.
Key Features:
- Unified inbox for Messenger, SMS, Web Chat, Instagram
- Drag‑and‑drop flow builder
- Drip sequences and broadcast messaging
- CRM integrations (HubSpot, Salesforce, Zoho)
- Lead capture and qualification tools
- Analytics for message performance
- Chatbot templates for quick setup
- Mobile‑friendly interface
✓ Pros:
- +All‑in‑one inbox simplifies conversation management
- +Supports a wide range of channels
- +Easy visual flow creation
- +Good integration options with major CRMs
- +Affordable Pro plan for unlimited contacts
✗ Cons:
- −Web chat capabilities are less polished than native channels
- −Limited AI depth; relies on pre‑built templates
- −No built‑in knowledge base or long‑term memory
- −Advanced analytics require third‑party tools
- −No native e‑commerce integration out of the box
Pricing: Free (Essential); Pro $39/month
Tidio
Best for: Small agencies or startups looking for a quick, cost‑effective chatbot solution with basic e‑commerce integration.
Tidio combines live chat and chatbots into a single lightweight platform that is easy to install and manage. The chatbot builder uses a visual interface to create automated responses and guide visitors through product catalogs or support tickets. Tidio’s integration with Shopify, WooCommerce, and major email marketing services allows agencies to create seamless e‑commerce chatbot experiences. The platform offers real‑time visitor tracking, automated greetings, and email notifications for missed conversations. Tidio’s pricing is straightforward: the Starter plan is free with basic features; the Pro plan costs $18/month and includes unlimited chats and advanced integrations. While Tidio is not as feature‑rich as some competitors, its simplicity and low cost make it an attractive option for small agencies or startups that need a quick, no‑frills chatbot solution.
Key Features:
- Live chat and chatbot combined in one interface
- Visual flow builder for automated responses
- Shopify and WooCommerce integration
- Real‑time visitor tracking and heatmaps
- Email notifications for missed chats
- Multi‑language support (manual setup)
- Mobile app for on‑the‑go management
- Unlimited chats on Pro plan
✓ Pros:
- +Easy to install with a single line of code
- +Free Starter plan for basic use
- +Good integration with major e‑commerce platforms
- +Responsive customer support
- +No‑frills interface keeps learning curve low
✗ Cons:
- −Limited advanced AI features and knowledge base
- −No long‑term memory across sessions
- −Channel options are limited to web and email
- −Advanced automation requires paid plan
- −Analytics are basic and not as detailed as competitors
Pricing: Starter free; Pro $18/month
Bold360 (LogMeIn)
Best for: Large agencies or enterprises that require comprehensive omnichannel support and advanced analytics across multiple client portals.
Bold360, now part of LogMeIn, is a conversational AI platform aimed at delivering omnichannel support and engagement. It combines a live chat interface with an AI‑powered chatbot that can answer FAQs, route tickets, and integrate with knowledge bases. Bold360’s strength lies in its robust knowledge management system, which allows agencies to import documents, FAQs, and product catalogs for the bot to reference. The platform also offers advanced analytics, sentiment analysis, and a conversational analytics dashboard that helps teams optimize response times and customer satisfaction. Bold360 integrates with Salesforce, Zendesk, and other major helpdesk tools, making it suitable for agencies that manage multiple client support portals. Pricing is custom‑quoted, reflecting the enterprise focus of the platform, which typically starts in the mid‑$1,000s per month for larger deployments. While Bold360 offers powerful AI and knowledge base capabilities, its cost and complexity may be overkill for smaller agencies or those that only need a web‑based chatbot.
Key Features:
- AI‑powered chatbot with knowledge base integration
- Omnichannel support (web, mobile, social)
- Sentiment analysis and conversation analytics
- Integration with Salesforce, Zendesk, and others
- Customizable knowledge base import (documents, FAQs)
- Live chat with agent hand‑off
- Enterprise‑grade security and compliance
- Scalable for large contact volumes
✓ Pros:
- +Strong knowledge base and document import capabilities
- +Advanced sentiment and analytics dashboards
- +Deep integrations with major CRM and helpdesk systems
- +Enterprise‑grade security and compliance
- +Scalable for high‑volume operations
✗ Cons:
- −High cost and custom pricing can be prohibitive for smaller agencies
- −Complex setup and configuration
- −Limited native e‑commerce integration
- −No built‑in long‑term memory for anonymous visitors
- −Learning curve for advanced features
Pricing: Custom quote (typically mid‑$1,000s/month for enterprise plans)
Conclusion
Choosing the right chatbot platform is a strategic decision that can shape how your agency engages prospects, nurtures leads, and delivers measurable results. AgentiveAIQ’s no‑code editor, dual knowledge base, and hosted AI course capabilities make it the clear leader for agencies that want full brand control and advanced AI without compromising on design or integration. Other platforms such as Intercom, Drift, ManyChat, MobileMonkey, Tidio, and Bold360 each bring unique strengths—whether it’s deep CRM integration, multi‑channel support, or robust analytics—but they also come with trade‑offs in cost, channel coverage, or AI depth. Consider your clients’ specific needs, budget constraints, and technical resources before making a choice. If you’re ready to elevate your conversational marketing game, start by testing AgentiveAIQ’s free trial, or reach out to an agency partner for a hands‑on demo. Your next high‑converting chatbot is just a few clicks away.