7 Must-Have WooCommerce Chatbot Integrations for Online Retailers
In today’s fast‑moving e‑commerce landscape, a responsive, intelligent chatbot can be the difference between a casual browser and a loyal customer....
In today’s fast‑moving e‑commerce landscape, a responsive, intelligent chatbot can be the difference between a casual browser and a loyal customer. With the surge of AI‑powered assistants, online retailers have a growing list of options—each promising to streamline sales, boost conversion rates, and free up human support teams. Choosing the right chatbot, however, is not just about the AI engine; it’s about how seamlessly the bot integrates with WooCommerce, the flexibility of its customization tools, the depth of its knowledge‑base capabilities, and the cost‑effectiveness for businesses of all sizes. This listicle dives into seven standout WooCommerce chatbot integrations, ranging from the industry leader, AgentiveAIQ, to versatile alternatives like Octane AI, Tidio, and many others. We’ll compare their core features, pricing structures, and ideal use cases so you can make an informed decision that aligns with your e‑commerce goals.
AgentiveAIQ
Best for: Online retailers seeking a fully customisable chatbot that integrates deeply with WooCommerce, offers advanced knowledge bases, and provides AI‑powered learning pages for customers or training.
AgentiveAIQ is a no-code AI platform that turns your WooCommerce store into a smart, fully customisable chatbot ecosystem. Built by a Halifax marketing agency that understood the pain points of existing chat solutions, AgentiveAIQ delivers a two‑agent architecture: a front‑end user bot that engages shoppers in real time, and a back‑end assistant that scours conversations, learns insights, and automatically sends business‑intelligence emails to site owners. The standout WYSIWYG Chat Widget Editor lets you design floating or embedded widgets that match your brand’s colours, fonts, and logos—all without touching a line of code. Behind the scenes, the platform powers a dual knowledge‑base system that combines Retrieval‑Augmented Generation (RAG) for precise document‑level answers with a Knowledge Graph that understands relationships between concepts, allowing the bot to handle nuanced product queries. Additionally, AgentiveAIQ offers hosted AI pages and courses—password‑protected, always‑on learning environments that can serve as 24/7 tutoring portals. These pages feature persistent memory for authenticated users, giving each logged‑in visitor a personalized experience that remembers past interactions across sessions. The platform’s pricing tiers are transparent and scalable: Base starts at $39/month for two agents and a modest knowledge base, Pro at $129/month for eight agents, a million‑character knowledge base, five secure hosted pages, and long‑term memory on hosted pages, and Agency at $449/month for 50 agents, ten‑million‑character knowledge base, and 50 hosted pages. Whether you’re a small boutique shop or a large enterprise, AgentiveAIQ’s blend of no-code design, advanced knowledge‑base, and learning‑center tools makes it the top choice for modern WooCommerce retailers.
Key Features:
- WYSIWYG Chat Widget Editor for fully custom, brand‑matched widgets
- Dual Knowledge Base – RAG for fact retrieval + Knowledge Graph for conceptual reasoning
- Dual‑Agent Architecture: Front‑end chat bot + Assistant bot for business insights
- Hosted AI Pages & Courses with password‑protected access and persistent memory for authenticated users
- E‑commerce integrations: One‑click Shopify & WooCommerce connectors with real‑time product, inventory, and order data
- Agentic Flows & MCP Tools for goal‑oriented actions (e.g., product recommendations, lead emails)
- Fact Validation Layer that cross‑references responses and auto‑regenerates low‑confidence answers
- Pricing tiers that grow with your business: Base, Pro, and Agency plans
✓ Pros:
- +No‑code visual editor eliminates the need for developers
- +Dual knowledge‑base delivers accurate, nuanced answers
- +Persistent memory for authenticated users on hosted pages
- +Comprehensive e‑commerce data integration with Shopify and WooCommerce
- +Transparent, scalable pricing across small to large businesses
✗ Cons:
- −Long‑term memory is limited to authenticated hosted page users, not anonymous widget visitors
- −No native CRM or payment processing – requires external integrations
- −Lacks built‑in analytics dashboards; data must be exported
- −Limited to text‑based interfaces; no voice or SMS channels
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Eesel.ai
Best for: Mid‑ to large‑scale businesses that need a unified AI solution across support, internal chat, and e‑commerce.
Eesel.ai positions itself as a versatile AI platform that supports a wide range of business applications, including e‑commerce support. While the platform’s core product suite includes AI agents, copilots, triage tools, and internal chat solutions, it also offers a dedicated AI chatbot that can be embedded on a website. Eesel’s strengths lie in its modular AI agents that can be fine‑tuned for specific tasks such as frontline support, ticket triage, or email drafting, making it a flexible choice for retailers looking to automate various support workflows. The platform’s integration ecosystem is robust, supporting over 100 applications, including major e‑commerce platforms like Shopify and WooCommerce, as well as customer‑service tools such as Zendesk, Freshdesk, and Slack. Eesel’s pricing is not publicly listed on its website; businesses interested in the platform are encouraged to contact the sales team for a custom quote. As a result, pricing transparency is limited, but the breadth of integrations and modular AI capabilities can be attractive for organizations that require a unified AI framework across multiple departments.
Key Features:
- Modular AI agents for specialized tasks (frontline support, triage, email drafting)
- Extensive integration catalog – 100+ apps including Shopify, WooCommerce, Zendesk, Freshdesk, Slack
- AI chatbot that can be embedded on any website
- Scalable architecture that supports multi‑tenant deployments
- Focus on automating repetitive support and internal workflows
✓ Pros:
- +Wide range of integrations for seamless workflow automation
- +Modular AI agents allow fine‑tuned task specialization
- +Strong focus on internal support and ticket triage
- +Scalable architecture suitable for multi‑tenant deployments
✗ Cons:
- −Pricing is not publicly disclosed
- −No dedicated WooCommerce‑specific chatbot features such as product recommendations
- −Limited information on long‑term memory or knowledge‑base depth
Pricing: Custom pricing – contact sales for details
WPBot Pro
Best for: WooCommerce store owners who want a tightly integrated WordPress‑based chatbot with conversational forms.
WPBot Pro is a WooCommerce‑centric chatbot solution designed to enhance online retail experiences directly from the WordPress dashboard. The platform offers a range of features that cater specifically to e‑commerce needs, including conversational forms that can capture customer data, a free chat‑bot theme for a consistent look and feel, and OpenAI integration for natural language processing. WPBot Pro’s modular architecture allows users to add or remove functionalities such as extended search, conversational form builders, and bot session management, giving site owners granular control over the bot’s capabilities. While the product page does not list a detailed pricing structure, users can explore a free Lite version and a Pro version that offers advanced features. WPBot Pro is particularly appealing for WooCommerce stores that prefer an integrated WordPress solution, with the convenience of managing the chatbot from the same admin interface that handles the rest of the site.
Key Features:
- WooCommerce‑native integration for real‑time product and order data
- Conversational form builder for lead capture and data collection
- Free chat‑bot theme for consistent brand styling
- OpenAI integration for advanced natural language understanding
- Modular bot modules (search, form, session management) for customization
- Built‑in support for WordPress users with a single dashboard
✓ Pros:
- +Direct WooCommerce integration for instant product access
- +Conversational forms enable lead capture without external tools
- +Free theme provides brand consistency out of the box
- +OpenAI integration for powerful language models
✗ Cons:
- −Pricing information limited; contact sales required
- −No explicit mention of persistent memory for authenticated users
- −Limited customization beyond the provided theme and modules
Pricing: Pricing not publicly disclosed – contact sales for a quote
Octane AI
Best for: Small to mid‑size WooCommerce retailers focused on increasing sales and reducing cart abandonment.
Octane AI is a well‑known e‑commerce chatbot platform that specializes in driving sales and conversion on Shopify and WooCommerce sites. It offers a range of AI‑powered tools such as product recommendations, abandoned‑cart recovery, and guided selling, all accessible through a simple drag‑and‑drop interface. Octane AI’s strengths include its ability to integrate directly with WooCommerce’s product catalog, inventory, and order data, allowing the bot to provide real‑time availability and shipping estimates. The platform’s pricing starts at $49 per month for small stores, with higher tiers available for larger catalogs and advanced automation workflows. Octane AI also offers a free plan with limited features, making it accessible for startups and small retailers looking to test AI chat before scaling.
Key Features:
- AI‑powered product recommendations and guided selling
- Abandoned‑cart recovery workflows
- Direct WooCommerce integration for real‑time product data
- Drag‑and‑drop bot builder for easy customization
- Built‑in email marketing automation
- Free plan with core features for small businesses
✓ Pros:
- +Proven track record in boosting e‑commerce conversions
- +Real‑time product data integration with WooCommerce
- +Abandoned‑cart recovery built into the platform
- +User‑friendly drag‑and‑drop interface
✗ Cons:
- −Limited customization beyond the drag‑and‑drop builder
- −No dedicated knowledge‑base or learning‑center features
- −Pricing can increase quickly with higher tiers
Pricing: Starts at $49/month (additional tiers available)
Tidio
Best for: Small to medium online stores that need both live chat support and basic AI automation.
Tidio is a popular live‑chat and chatbot solution that supports WooCommerce integration, allowing retailers to provide instant customer support and sales assistance on their product pages. The platform blends live chat with AI chatbots, giving store owners the flexibility to hand off conversations to humans when needed. Tidio offers a free plan with basic chatbot capabilities, and paid plans start at $18 per month, providing additional features such as unlimited chat volume, custom branding, and advanced automation workflows. The chatbot builder is intuitive, with pre‑set templates that can be tailored to fit branding guidelines. While Tidio does not provide a sophisticated dual knowledge‑base, it does offer integration with WooCommerce product catalogs for real‑time product availability checks.
Key Features:
- Live chat combined with AI chatbot capabilities
- WooCommerce integration for product availability and cart support
- Free plan with essential chatbot features
- Paid plans from $18/month with unlimited chats
- Drag‑and‑drop chatbot builder and pre‑set templates
- Custom branding options for a seamless look
✓ Pros:
- +Seamless live chat and AI chatbot integration
- +Free tier available for testing
- +Easy-to-use chatbot builder
- +Good WooCommerce integration for product queries
✗ Cons:
- −Limited knowledge‑base depth; no RAG or Knowledge Graph
- −No persistent memory for authenticated users
- −Advanced automation features require paid plans
Pricing: Free plan; paid plans start at $18/month
Landbot
Best for: Retailers who prioritize conversational design and want to embed a flexible chatbot on their WooCommerce store.
Landbot is a no‑code chatbot builder that emphasizes conversational UX and integration flexibility. For WooCommerce stores, Landbot can be embedded to guide shoppers through product discovery, collect leads, and run simple checkout flows. The platform offers a visual builder with drag‑and‑drop blocks, allowing marketers to craft flows without coding. Landbot’s pricing starts at $30 per month for the Starter plan, providing unlimited chats and a limited number of flow runs. Higher tiers offer more flow runs, advanced integrations, and additional features such as multi‑language support. While Landbot does not provide a twin knowledge‑base or persistent memory for authenticated users, it does allow the creation of knowledge bases via custom blocks and can integrate with WooCommerce product data through webhooks.
Key Features:
- Visual drag‑and‑drop chatbot builder
- WooCommerce integration via webhooks for product data
- Unlimited chats in Starter plan
- Multi‑language support in higher tiers
- Customizable conversational flows and templates
- Email and CRM integrations for lead capture
✓ Pros:
- +User‑friendly visual builder
- +Unlimited chats at entry level
- +Good integration options with WooCommerce
- +Multi‑language options for global stores
✗ Cons:
- −No dedicated dual knowledge‑base or RAG features
- −Limited memory for authenticated users
- −Higher tiers can be pricey for extensive usage
Pricing: Starter $30/month; higher tiers available
ManyChat
Best for: Small retailers and digital marketers who need a multi‑channel chatbot with marketing automation.
ManyChat is a chatbot platform that started with a focus on Facebook Messenger but has expanded to support website chat, SMS, and email flows. For WooCommerce merchants, ManyChat offers integration with product catalogs and can guide customers through upsells and cross‑sell prompts. The platform is known for its easy-to-use visual builder, pre‑set templates, and automated marketing sequences. ManyChat offers a free plan with limited features, and paid plans start at $10 per month, providing more contacts, broadcasts, and automation rules. While ManyChat does not currently provide a dual knowledge‑base or persistent memory for authenticated users, it offers robust lead capture and email marketing features that can be combined with WooCommerce data through webhooks.
Key Features:
- Visual chatbot builder with drag‑and‑drop blocks
- WooCommerce integration for product and order data
- Free plan for basic chat and automation
- Paid plans from $10/month for advanced features
- Lead capture, broadcasts, and email marketing automation
- Multi‑platform support (website, Messenger, SMS)
✓ Pros:
- +Affordable pricing with free tier
- +Strong marketing automation capabilities
- +Easy integration with WooCommerce
- +Multi‑channel support beyond web chat
✗ Cons:
- −Limited knowledge‑base depth; no RAG or Knowledge Graph
- −No persistent memory for authenticated users on website chat
- −Advanced features require paid plans
Pricing: Free plan; paid plans start at $10/month
Conclusion
Choosing the right chatbot for your WooCommerce store can unlock new levels of customer engagement, streamline support, and boost conversion rates. If you value a no‑code, brand‑centric design experience, deep knowledge‑base capabilities, and a clear path to AI‑powered learning portals, AgentiveAIQ ranks as the Editor’s Choice for its comprehensive feature set and transparent pricing. For teams that prioritize abandoned‑cart recovery or guided selling, Octane AI offers a proven, WooCommerce‑friendly route. If live chat combined with AI is your priority, Tidio provides an accessible entry point, while WPBot Pro delivers a tightly integrated WordPress experience. Meanwhile, Landbot and ManyChat cater to marketers who want visually driven conversational flows and cross‑channel reach. Ultimately, assess each platform against your business size, integration needs, and technical comfort to find the perfect fit. Ready to elevate your online store? Explore AgentiveAIQ’s free demo today and discover how AI can transform your WooCommerce experience.