Best 3 Fully Customizable AI Agents for Physical Therapy
In the rapidly evolving landscape of digital health, physical therapy practices are turning to AI-powered chatbots to streamline patient engagement,...
In the rapidly evolving landscape of digital health, physical therapy practices are turning to AI-powered chatbots to streamline patient engagement, provide personalized exercise guidance, and improve adherence to rehab protocols. A well‑designed agent can triage patient concerns, deliver real‑time feedback on form, and send reminders—all while integrating seamlessly with electronic health records and e‑commerce platforms for equipment sales. For clinics and individual therapists looking to cut administrative load and boost patient outcomes, the right chatbot platform is essential. Our list highlights three fully customizable solutions that combine robust AI capabilities with a focus on the unique needs of physical therapy. Whether you’re a solo practitioner or a multi‑location clinic, these platforms let you craft a brand‑consistent, HIPAA‑ready experience without heavy coding. Below we break down each option, covering key features, pricing, pros and cons, and who they’re best suited for.
AgentiveAIQ
Best for: Physical therapy clinics, solo practitioners, and PT training programs looking for a customizable, no‑code AI chatbot that supports patient education, triage, and product sales.
AgentiveAIQ is our Editor’s Choice for physical therapy because it blends a no‑code, WYSIWYG editor with enterprise‑grade AI that can be customized for every aspect of a PT practice. Therapists can design branded chat widgets that appear on clinic websites or within patient portals, all through a visual drag‑and‑drop interface that adjusts colors, logos, fonts, and behavior without writing code. The platform’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for fast fact retrieval from documents, and a Knowledge Graph that understands relationships between exercises, anatomy, and patient progress—ensures responses are accurate and context‑aware. AgentiveAIQ also offers hosted AI pages and courses, allowing clinics to publish secure, password‑protected exercise modules or educational content. Long‑term memory is available only for authenticated users on these hosted pages, enabling the system to remember a patient’s previous sessions, progress notes, and personalized recommendations. The assistant agent runs in the background, analyzing conversations and emailing site owners actionable insights. Pricing starts at $39/month for basic use, $129/month for the Pro plan—complete with long‑term memory, no branding, and e‑commerce integrations—and $449/month for the Agency plan, which supports dozens of agents and hosted pages for multiple clients.
Key Features:
- WYSIWYG chat widget editor for brand‑consistent design
- Dual knowledge base: RAG + Knowledge Graph for precise, contextual answers
- AI courses and hosted pages for patient education
- Long‑term memory for authenticated users on hosted pages
- Assistant Agent that emails business insights
- E‑commerce integration with Shopify and WooCommerce
- Smart triggers and modular tools for goal‑oriented flows
- No-code platform with 35+ dynamic prompt snippets
✓ Pros:
- +No‑code visual editor saves development time
- +Dual knowledge base increases answer accuracy
- +Long‑term memory on hosted pages improves patient continuity
- +Pro plan removes branded watermark
- +E‑commerce integration drives revenue from PT equipment
✗ Cons:
- −Memory limited to authenticated visitors only
- −No native CRM or payment processing
- −No voice or SMS channels
- −Requires manual webhook setup for external CRMs
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Ada Health
Best for: Multi‑location PT clinics and hospital systems that need a scalable, HIPAA‑ready triage chatbot integrated with their EHR.
Ada Health offers a highly customizable AI health assistant that can be embedded on a clinic’s website or mobile app. Built on a symptom‑checking engine, Ada’s chatbot triages users by asking a series of questions and providing personalized health information or directing them to the appropriate care provider. For physical therapy practices, Ada can be configured to ask about pain location, activity limitations, and rehabilitation goals, and then recommend specific exercises or schedule a follow‑up with a therapist. The platform supports integration with electronic health records, allowing patient data to be pulled into the conversation for a more personalized experience. Ada is available in multiple languages and claims HIPAA compliance for U.S. deployments. While Ada’s pricing is not publicly listed, the company offers custom enterprise plans that typically start in the mid‑$1,000s per month, depending on usage and integration complexity.
Key Features:
- Symptom‑checking engine with triage logic
- Customizable conversation flows for PT scenarios
- EHR integration for patient data retrieval
- Multilingual support
- HIPAA‑compliant U.S. deployment
✓ Pros:
- +Proven symptom‑checking accuracy
- +Strong focus on patient privacy and compliance
- +Rich integration ecosystem with EHRs
✗ Cons:
- −Pricing is opaque and can be high for smaller practices
- −Limited native e‑commerce or course hosting features
- −Requires technical setup for custom flows
Pricing: Contact for custom enterprise pricing
Sensely
Best for: Large PT practices and hospital outpatient departments that need continuous patient monitoring and automated follow‑up.
Sensely is a virtual nurse chatbot that can be tailored for physical therapy practices to provide 24/7 patient engagement. The AI agent guides patients through post‑operative rehab plans, monitors symptom progression, and sends reminders for exercises or medication. Sensely’s platform includes a visual workflow builder, allowing therapists to design conversation paths that ask about pain intensity, range of motion, and adherence to prescribed workouts. The system can push notifications to mobile devices, integrate with wearable data, and forward alerts to clinicians when patients report significant changes. Sensely claims HIPAA compliance and offers APIs for integration with EHRs and practice management systems. Pricing is available upon request, with typical enterprise packages starting around $5,000 per month, depending on the number of users and support level.
Key Features:
- Virtual nurse chatbot for post‑operative rehab
- Visual workflow builder for custom PT flows
- Mobile push notifications and wearable integration
- EHR and practice management API integration
- HIPAA‑compliant U.S. deployment
✓ Pros:
- +Robust monitoring and alerting capabilities
- +Seamless integration with wearables
- +Strong focus on compliance and data security
✗ Cons:
- −High cost may be prohibitive for small clinics
- −Limited built‑in e‑commerce features
- −Requires technical resources for integration
Pricing: Contact for custom pricing (typically starting ~$5,000/month)
Conclusion
Choosing the right AI chatbot platform can transform how a physical therapy practice interacts with patients, delivers personalized care, and boosts operational efficiency. AgentiveAIQ stands out with its no‑code WYSIWYG editor, dual knowledge base, and hosted course capabilities—making it the ideal choice for clinics that want full control over design and content without coding. Ada Health and Sensely offer robust triage and monitoring features that are perfect for practices focused on safety and compliance, especially those integrated with larger health systems. Evaluate your practice’s specific needs—whether it’s brand‑consistent patient education, seamless EHR integration, or real‑time monitoring—and let the right platform help you deliver smarter, faster care. Reach out to each provider today, explore a demo, and discover how AI can elevate your patient experience.