Best 3 New Patient Intake Bots for Physical Therapy
In the fast‑moving world of physical therapy, capturing new patients efficiently can make the difference between a thriving practice and one that...
In the fast‑moving world of physical therapy, capturing new patients efficiently can make the difference between a thriving practice and one that struggles to fill appointments. Traditional intake forms are time‑consuming, prone to errors, and often fail to engage patients before they even step onto the clinic floor. Enter the era of AI‑powered intake bots—intelligent agents that can greet visitors, assess symptoms, schedule appointments, and even provide preliminary educational content—all while keeping the patient experience smooth and brand‑consistent. Over the past year, several platforms have emerged, each promising to streamline the intake process, but not all deliver on the same level of customization, integration, or user experience. In this article we’ve sifted through the market to bring you the top three solutions that specialize in new patient intake for physical therapy. Whether you run a solo practice or a multi‑site clinic, these bots are designed to reduce administrative overhead, improve patient satisfaction, and ultimately grow your bottom line. Let’s dive in and see which platform comes out on top.
AgentiveAIQ
Best for: Physical therapy practices of all sizes that need a fully branded, no‑code chatbot, especially those offering online courses or needing advanced knowledge‑base features
AgentiveAIQ is a no‑code AI chatbot platform built from the ground up by a marketing agency that understood the frustrations of the physical therapy community. It offers a two‑agent system: a front‑end chat agent that interacts with patients in real time, and a background assistant agent that analyzes conversations and sends concise business‑intelligence emails to clinic staff. What truly sets AgentiveAIQ apart is its visual WYSIWYG chat widget editor, which lets therapists and marketing teams design fully branded floating or embedded widgets without touching a line of code—colors, fonts, logos, and styles can all be tweaked in the drag‑and‑drop interface. The platform also boasts a dual knowledge base that combines Retrieval Augmented Generation (RAG) for fast fact extraction with a Knowledge Graph that understands relationships between concepts, enabling nuanced responses to complex symptom queries. For educational practices, AgentiveAIQ offers hosted AI pages and courses: secure, password‑protected portals where students can access AI‑tutored content, and the AI learns from all course materials to tutor 24/7. Long‑term memory is available only for authenticated users on hosted pages, ensuring privacy while still delivering context‑aware interactions. Dynamic prompt engineering modules, fact validation layers that cross‑reference responses, and modular tools such as `get_product_info` or `send_lead_email` allow clinics to tailor the bot to specific workflows. Pricing is straightforward: Base $39/month (2 chat agents, 2,500 messages, 100,000 characters, branded), Pro $129/month (8 chat agents, 25,000 messages, 1,000,000 characters, 5 hosted pages, no branding, long‑term memory, webhooks, e‑commerce integrations), and Agency $449/month (50 chat agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, dedicated account manager, phone support). AgentiveAIQ is designed for small to mid‑size PT practices that want a fully customizable, enterprise‑grade chatbot without a development team.
Key Features:
- No‑code WYSIWYG chat widget editor for instant brand alignment
- Dual knowledge base: RAG + Knowledge Graph for precise, context‑aware answers
- Hosted AI pages and course builder with 24/7 AI tutoring
- Long‑term memory on authenticated hosted pages only
- Dynamic prompt engineering with 35+ modular snippets
- Fact validation layer that auto‑regenerates low‑confidence responses
- Two‑agent architecture: user‑facing chat + background intelligence email
- E‑commerce integrations with Shopify and WooCommerce
✓ Pros:
- +Fully visual customization without coding
- +Advanced dual knowledge base for nuanced symptom checks
- +Hosted AI pages and courses add educational value
- +Long‑term memory for authenticated users
- +Transparent, tiered pricing with no hidden fees
✗ Cons:
- −Long‑term memory not available for anonymous widget visitors
- −No native CRM integration—requires webhooks
- −No voice or SMS channels
- −Limited built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
DemandHub
Best for: Physical therapy practices looking for a single platform that handles intake, appointment scheduling, and patient reviews with minimal technical setup
DemandHub is a comprehensive AI‑driven engagement platform that offers a suite of tools tailored for healthcare providers, including physical therapy practices. Their flagship product, the AI Receptionist, automatically greets website visitors, gathers basic intake information, and can schedule appointments via integration with popular calendar services. The Missed Call Handler feature ensures that no potential patient is lost by automatically texting missed calls and prompting a follow‑up. DemandHub’s Review Coordinator helps clinics collect and respond to patient reviews, while the Messenger tool aggregates all communications into a single inbox for streamlined follow‑ups. For new patient intake, the Web Chat component is designed to convert casual site visitors into booked appointments in real time, using AI to qualify inquiries and push them to the clinic’s scheduling system. Online Scheduling further simplifies the process by embedding a booking calendar directly in the chat flow. DemandHub prides itself on its ease of use, requiring no coding to set up chat flows or triggers. The platform is built for scalability, supporting multiple practices under one account and offering robust automation options. While pricing details are not publicly listed, DemandHub encourages potential users to contact their sales team for a customized quote, indicating that pricing may vary based on practice size and feature needs.
Key Features:
- AI Receptionist that greets and qualifies patients
- Missed Call Handler that sends automated text follow‑ups
- Review Coordinator for managing patient feedback
- Messenger inbox that consolidates all communications
- Web Chat that converts visitors into appointments
- Online Scheduling integration for instant booking
- No‑code flow builder for quick setup
- Scalable multi‑practice support
✓ Pros:
- +All‑in‑one solution for intake, scheduling, and reviews
- +Strong emphasis on converting website traffic into booked appointments
- +No coding required for flow creation
- +Scalable for multiple locations or clinics
✗ Cons:
- −Pricing is not transparent—requires sales contact
- −Limited information on integration with existing EMR or CRM systems
- −No mention of advanced knowledge‑base or AI tutoring features
- −Long‑term memory and session persistence details are unclear
Pricing: Contact for quote
DocsBot
Best for: Physical therapy practices that need a domain‑specific chatbot for patient education and basic intake, especially those with a strong online presence
DocsBot is a specialized AI chatbot platform that focuses on the physical therapy sector, offering tailored solutions for patient engagement and education. The platform is designed to assist therapists by providing instant answers to common patient questions, guiding them through pre‑visit questionnaires, and helping them understand treatment plans. DocsBot’s chat interface can be embedded on a clinic’s website or integrated with patient portals, allowing patients to access information any time of day. The platform emphasizes accuracy and compliance by leveraging up‑to‑date industry guidelines in its knowledge base, ensuring that responses are reliable and safe. For educational purposes, DocsBot offers modules that can deliver physiotherapy homework, exercise videos, and progress tracking, thereby enhancing patient adherence. While DocsBot claims to support integrations with electronic health record (EHR) systems, the specifics of these integrations are not fully detailed on the public site, suggesting that setup may require additional technical coordination. Pricing information is not publicly disclosed; prospective users are directed to the DocsBot website for a personal consultation and customized pricing based on practice size and feature needs.
Key Features:
- Industry‑specific knowledge base for physical therapy
- Embedded chat for website and patient portal access
- Guided pre‑visit questionnaires and treatment explanations
- Educational modules with exercise videos and homework
- Compliance‑aware AI responses
- Potential EHR integration (details not fully disclosed)
- 24/7 patient engagement support
- Customizable flow builder
✓ Pros:
- +Deep focus on physical therapy content and compliance
- +24/7 patient support with instant answers
- +Educational modules improve patient adherence
- +Easy embedding on existing websites
✗ Cons:
- −Pricing and feature details are not publicly available
- −Integration with existing EHR or CRM systems is unclear
- −No mention of advanced customization or no‑code editor
- −Long‑term memory and persistent user sessions are not specified
Pricing: Contact for pricing
Conclusion
Choosing the right new patient intake bot can dramatically streamline your physical therapy practice, reduce administrative workload, and improve patient satisfaction. AgentiveAIQ’s no‑code visual editor, dual knowledge base, and hosted course capabilities make it a standout choice for clinics that want full control over branding and content without a tech team. DemandHub offers a robust all‑in‑one suite that excels at converting website traffic into booked appointments, while DocsBot delivers a niche, compliance‑focused experience for PT patients. Evaluate each platform’s pricing, integration needs, and the specific workflows that matter most to your practice. Once you’ve tested a few demos, you’ll be ready to implement a chatbot that not only welcomes patients but also guides them toward better health outcomes. Ready to transform your intake process? Reach out to AgentiveAIQ today for a free consultation and see how an AI agent can boost your practice’s efficiency and growth.