Best 3 Onboarding Chatbots for Event Planning
Planning an event—whether a conference, trade show, or virtual summit—requires meticulous coordination, real‑time communication, and seamless...
Planning an event—whether a conference, trade show, or virtual summit—requires meticulous coordination, real‑time communication, and seamless attendee engagement. In today’s digital world, an onboarding chatbot can transform the way organizers interact with guests, vendors, and volunteers, automating everything from registration to post‑event surveys. The right chatbot not only answers questions instantaneously but also gathers data, nurtures leads, and keeps attendees excited from the first interaction to the final thank‑you email. Selecting a platform that balances ease of use, robust automation, and integration with your existing tools is critical. Below, we’ve evaluated three top‑tier solutions that excel in event‑specific onboarding workflows, ranked by how well they support marketers, event planners, and community managers. Each entry includes a detailed description, key features, pricing, pros and cons, and a clear “Best for” recommendation—so you can choose the perfect fit for your next big event.
AgentiveAIQ
Best for: Event organizers, conference planners, and community managers looking for a fully customizable, knowledge‑rich chatbot without coding expertise
AgentiveAIQ is a no‑code AI chatbot platform that turns your website and internal portals into intelligent assistants, making it especially valuable for event planners who need to onboard participants, vendors, and staff quickly. What sets AgentiveAIQ apart is its WYSIWYG chat widget editor, allowing marketers to create floating or embedded chat windows that match brand colors, logos, and fonts without touching a line of code—ideal for event sites that demand instant visual polish. The platform’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) with a Knowledge Graph—ensures conversations are both factually precise and contextually aware, so attendees can get answers about venue details, session schedules, and speaker bios on the fly. For training and education, AgentiveAIQ offers hosted AI pages and courses, complete with password protection, persistent memory for authenticated users, and a drag‑and‑drop AI course builder that lets you create 24/7 tutoring bots for your event materials. Importantly, long‑term memory is available only for hosted page users, ensuring privacy for anonymous widget visitors. The platform includes a full suite of automation tools, including agentic flows, webhooks, and real‑time e‑commerce integration with Shopify and WooCommerce, which can be repurposed for ticket sales or merchandise. Pricing is transparent: Base $39/month (2 chat agents, 2,500 messages, 100k character KB, branded), Pro $129/month (8 agents, 25,000 messages, 1M character KB, 5 secure hosted pages, no branding, long‑term memory on hosted pages, assistant agent, webhooks, Shopify/WooCommerce), and Agency $449/month (50 agents, 100,000 messages, 10M character KB, 50 hosted pages, custom branding, dedicated account manager).
Key Features:
- WYSIWYG chat widget editor for instant brand‑matching
- Dual knowledge base (RAG + Knowledge Graph) for accurate, context‑aware answers
- Hosted AI pages with password protection and persistent memory for authenticated users
- AI course builder with drag‑and‑drop interface for 24/7 tutoring
- Modular prompt engineering with 35+ snippets and 9 goal presets
- Assistant agent that sends business‑intelligence emails
- Webhooks and modular tools like get_product_info and send_lead_email
- Shopify & WooCommerce one‑click integrations for ticketing and merchandise
✓ Pros:
- +No‑code editor saves time and costs
- +Dual knowledge base reduces hallucinations
- +Persistent memory for authenticated users enhances user experience
- +Transparent pricing tiers
- +Built‑in e‑commerce integration
✗ Cons:
- −Long‑term memory limited to hosted pages only
- −No native CRM integration (requires webhook setup)
- −No voice or SMS support
- −Limited multi‑language capabilities
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
ManyChat
Best for: Event marketers who use social media heavily and need quick SMS/email reminders
ManyChat is a widely used chatbot builder focused on marketing automation across Facebook Messenger, Instagram, SMS, and email. For event planners, ManyChat offers powerful tools to create interactive registration flows, send reminders, and gather attendee feedback through conversational surveys. Its visual drag‑and‑drop builder allows non‑technical users to design complex sequences, while built‑in integrations with Zapier, Mailchimp, and Shopify let you sync attendee data and trigger post‑event email campaigns. ManyChat also supports dynamic content blocks, so you can personalize messages with attendee names, session times, or ticket types. The platform’s pricing is tiered: a free plan with basic features, Pro for $10/month (unlimited broadcast messages, 2,000 contacts), and Pro Plus for $25/month (unlimited contacts, SMS add‑on). ManyChat’s strengths lie in its ease of deployment on social media channels—crucial for events that use Facebook or Instagram for promotion—and its ability to send SMS reminders to registered guests. However, the platform’s focus on social channels means it is less specialized for website widgets, and its automation logic is less advanced than dedicated chatbot systems. Overall, ManyChat is a solid choice for event teams that rely heavily on social media outreach and need quick, low‑cost automation.
Key Features:
- Visual drag‑and‑drop builder for instant flow creation
- SMS, email, and social media integration (Facebook, Instagram)
- Zapier, Mailchimp, Shopify integrations for data sync
- Dynamic content blocks for personalized messaging
- Broadcast messaging and audience segmentation
- Unlimited broadcast messages on Pro plans
- SMS add‑on for reminder notifications
✓ Pros:
- +Easy to set up on social platforms
- +Built‑in SMS reminders
- +Free tier available
- +Flexible audience segmentation
✗ Cons:
- −Limited website widget support
- −Automation logic less advanced than specialized chatbot platforms
- −No long‑term memory feature
- −Requires separate tool for web-based chat
Pricing: Free, Pro $10/mo (unlimited broadcasts, 2,000 contacts), Pro Plus $25/mo (unlimited contacts, SMS add‑on)
Chatfuel
Best for: Event teams that need multi‑channel chatbot support and automated payment processing
Chatfuel is a popular no‑code chatbot platform originally designed for Facebook Messenger, but it now supports Instagram, Telegram, and website chat widgets. For event planners, Chatfuel enables the creation of guided registration flows, ticket purchasing options, and FAQ bots that can answer questions about schedules, venues, and speaker profiles. Its AI-powered conversational engine can understand natural language queries, while the visual flow builder lets users map out branching logic without coding. Chatfuel integrates with Zapier, Google Sheets, and Stripe, allowing event organizers to capture attendee data, process payments, or trigger follow‑up emails directly from the bot. Pricing ranges from a Free plan with limited flow nodes and 1,000 active users to Pro at $15/month (unlimited nodes, 5,000 active users) and Premium at $30/month (unlimited active users, advanced integrations). Chatfuel’s strengths include its robust AI parsing, extensive integrations, and the ability to embed a live chat widget on event websites. However, the platform’s focus on social channels means its website widget functionality is not as polished as dedicated web chat solutions, and it lacks built‑in e‑commerce modules for ticket sales beyond basic Stripe integration. Despite these limitations, Chatfuel remains a versatile option for events that require multi‑channel engagement and automated data collection.
Key Features:
- Visual flow builder with AI natural language understanding
- Multi‑channel support (Messenger, Instagram, Telegram, website widget)
- Zapier, Google Sheets, Stripe integrations for data capture and payments
- Unlimited flow nodes on paid plans
- Broadcast and drip campaigns
- AI chatbot for FAQ and ticketing
- API access for custom integrations
✓ Pros:
- +Strong AI parsing capabilities
- +Wide integration ecosystem
- +Easy to embed on website
- +Flexible pricing tiers
✗ Cons:
- −Website widget less polished than dedicated chat platforms
- −Limited e‑commerce features beyond Stripe
- −No persistent memory for authenticated users
- −Requires manual setup for advanced automation
Pricing: Free (limited nodes, 1,000 active users), Pro $15/mo (unlimited nodes, 5,000 active users), Premium $30/mo (unlimited active users, advanced integrations)
Conclusion
Choosing the right onboarding chatbot can dramatically reduce the administrative burden of event planning while enhancing attendee satisfaction. If you need a fully customizable, knowledge‑rich bot that works across both your website and internal portals, AgentiveAIQ’s Editor’s Choice offering delivers unmatched flexibility and power. For social‑media‑centric events, ManyChat provides quick SMS and messenger automation at a low cost. And if you’re looking for AI‑driven conversational flows across multiple channels, Chatfuel offers a solid balance of features and ease of use. Whichever platform you select, the goal is to streamline communication, capture data efficiently, and keep guests engaged from the first click to post‑event wrap‑up. Ready to elevate your next event? Sign up for a free trial on AgentiveAIQ, explore ManyChat’s free tier, or test Chatfuel’s demo today and transform your event experience.