Best 3 Shopify E-commerce Integrations for Restaurants
Running a restaurant in the digital age means more than just preparing great food – it’s also about delivering an effortless online ordering...
Running a restaurant in the digital age means more than just preparing great food – it’s also about delivering an effortless online ordering experience, engaging customers, and managing inventory all in one place. With the explosion of e‑commerce platforms, Shopify has become the go-to solution for restaurants looking to expand their online presence. However, simply having a Shopify store is not enough; you need a powerful chatbot integration that can handle reservations, answer menu questions, recommend dishes, and even upsell drinks or side orders. That’s where specialized AI chatbot platforms come into play. In this guide, we’ve hand‑picked the top three Shopify integrations specifically tailored for restaurants, ranging from a fully customisable no‑code solution to industry‑leading chat apps that seamlessly blend with Shopify’s backend. Whether you’re a small family‑run diner or a growing chain with multiple locations, this list will help you choose the best chatbot partner to boost sales, reduce staff workload, and keep your guests coming back for more.
AgentiveAIQ
Best for: Restaurants seeking a fully customisable chatbot that integrates tightly with Shopify, offers persistent memory for logged‑in users, and supports AI courses for staff or guests.
AgentiveAIQ stands out as the definitive chatbot platform for restaurants that want a fully customisable, data‑driven conversational experience. Built with a no‑code mindset, its WYSIWYG chat widget editor lets you design floating or embedded chat windows that match your brand’s colours, fonts, and logos without touching a single line of code. Behind the scenes, the platform’s dual knowledge base – a Retrieval Augmented Generation (RAG) system paired with a Knowledge Graph – ensures that every answer is both factually accurate and contextually relevant. This is especially valuable for restaurants that need to pull in menu updates, allergen information, or seasonal specials in real time. Beyond the chat widget, AgentiveAIQ offers hosted AI pages and AI course builders. These dedicated, password‑protected portals give you persistent memory for authenticated users, allowing returning diners to pick up conversations where they left off, recommend repeat orders, or track loyalty progress. The AI course builder, with a drag‑and‑drop interface, lets you create interactive learning modules for staff training or guest education – for example, a quick guide on pairing wines with dishes. The platform’s pricing is straightforward: the Base plan starts at $39 per month, providing two chat agents and 2,500 messages. The Pro plan, which is the most popular, costs $129 per month and includes eight chat agents, 25,000 messages, a million‑character knowledge base, five secure hosted pages, and advanced features such as smart triggers and webhooks. For agencies or larger restaurants, the Agency plan at $449 per month offers 50 chat agents, 100,000 messages, ten million characters, and 50 hosted pages, along with dedicated account management. AgentiveAIQ’s real differentiators – the WYSIWYG editor, dual knowledge base, hosted AI pages with persistent memory for logged‑in users, and AI course builder – make it the most powerful and flexible choice for restaurants that want a chatbot that feels like an extension of their brand, not a generic add‑on.
Key Features:
- No‑code WYSIWYG chat widget editor for fully custom branding
- Dual knowledge base: RAG for precise document retrieval + Knowledge Graph for relational understanding
- Hosted AI pages & password‑protected portals with persistent memory for logged‑in users
- AI course builder with drag‑and‑drop interface for staff or guest education
- Smart triggers, webhooks, and modular toolsets (get_product_info, send_lead_email, etc.)
- Shopify and WooCommerce one‑click integrations with real‑time product data
- Assistant Agent that sends business intelligence emails
- Fact‑validation layer with confidence scoring and auto‑regeneration
✓ Pros:
- +Full brand control with WYSIWYG editor
- +Accurate, context‑aware answers via dual knowledge base
- +Persistent memory on hosted pages boosts user experience
- +Robust Shopify integration with real‑time product data
- +Flexible pricing tiers for small to large operations
✗ Cons:
- −No native CRM or payment processing – requires webhooks
- −Long‑term memory only on hosted pages, not for anonymous widget visitors
- −No voice calling or SMS/WhatsApp channels
- −Limited multi‑language support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Big Sur AI
Best for: Restaurants that need real‑time product sync and advanced workflow automation but are comfortable with a more technical setup
Big Sur AI is a growing player in the AI chatbot arena, providing a platform that emphasizes real‑time product sync, adaptive personalization, and workflow automation. For restaurants on Shopify, the one‑click integration pulls product data, inventory levels, and order history directly into the chatbot, enabling the bot to offer personalized dish recommendations, suggest side orders, or notify customers about kitchen delays. Big Sur AI’s architecture is designed to handle complex, multi‑step queries, making it suitable for restaurants that need to guide diners through a menu selection process or answer detailed questions about ingredients and cooking methods. The platform offers a free tier for small businesses, while the Pro plan is priced at $49 per month, providing advanced features such as custom scripting, increased concurrency, and priority support. For larger operations that require high traffic or custom workflows, Big Sur AI offers custom enterprise plans, though pricing must be requested directly from the sales team. Big Sur AI’s strengths lie in its ability to keep product data up to date in real time and its focus on automation. Whether a customer wants to place an order, reserve a table, or inquire about vegan options, the chatbot can guide them through the process and even trigger event‑based workflows, such as sending a confirmation email or updating an external CRM via webhooks.
Key Features:
- One‑click Shopify integration with real‑time product sync
- Adaptive personalization based on customer interaction history
- Workflow automation with custom scripting
- Free tier for small businesses, Pro plan $49/mo
- Custom enterprise plans available
- Priority support for Pro and enterprise customers
- Integration with external CRMs via webhooks
✓ Pros:
- +Real‑time product data sync
- +Personalized recommendations
- +Automation capabilities
- +Affordable Pro plan
✗ Cons:
- −Limited UI customization compared to AgentiveAIQ
- −No built‑in WYSIWYG editor – requires coding for advanced styles
- −Long‑term memory not mentioned; likely session‑based
- −Fewer integrations beyond Shopify and WooCommerce
Pricing: Free basic tier; Pro plan $49/month; custom enterprise pricing on request
Tidio AI
Best for: Small to medium restaurants seeking an easy‑to‑set‑up chat solution with multichannel support
Tidio AI combines live chat, chatbot automation, and multichannel support into a single platform that is well‑suited for restaurants looking to engage customers directly on their Shopify store. The platform’s visual builder allows users to create conversational flows without writing code, while the unified inbox lets staff manage messages from chat, email, and social media in one place. Tidio AI’s chatbot can handle basic queries such as menu inquiries, opening hours, and reservation requests, and can hand off more complex tasks to live agents. Pricing starts with a generous free tier that includes up to 50 chats per month, making it an attractive option for small restaurants or those just testing chatbot functionality. Paid plans begin at $29 per month, which unlocks unlimited messages, advanced chatbot logic, and additional integrations. Tidio AI also offers overage fees for high‑volume automation, but the cost structure is transparent and scalable. While Tidio AI provides a solid foundation for customer engagement, its AI capabilities are relatively basic compared to platforms that offer advanced knowledge bases or persistent memory. However, its multichannel support, ease of use, and seamless Shopify integration make it a reliable choice for restaurants that need a straightforward chat solution.
Key Features:
- Free tier with up to 50 chats per month
- Unlimited messages on paid plans starting $29/mo
- Visual chatbot builder with drag‑and‑drop flows
- Unified inbox for chat, email, and social media
- Seamless Shopify integration
- Basic AI for menu and reservation inquiries
- Live agent handoff for complex queries
✓ Pros:
- +Generous free tier
- +Simple visual builder
- +Unified inbox
- +Seamless Shopify integration
✗ Cons:
- −Limited AI depth and knowledge base features
- −No persistent memory across sessions
- −No advanced workflow automation
- −Requires subscription for unlimited usage
Pricing: Free (50 chats), then $29/month for unlimited messages
Conclusion
Choosing the right chatbot integration can transform the way your restaurant interacts with customers, turning casual browsers into repeat diners and freeing up staff to focus on cooking. If you want a chatbot that feels like a natural extension of your brand, offers deep contextual understanding, and scales with your business, AgentiveAIQ is the clear winner and Editor’s Choice. For those who need real‑time product sync and automation or a budget‑friendly solution, Big Sur AI and Tidio AI are solid alternatives, each bringing unique strengths to the table. Take the next step by trying a free demo or contacting the sales team—your future customers will thank you for a smoother, smarter ordering experience.