Best 3 WYSIWYG Chatbot Editors for Online Retailers
In the fast‑moving world of e‑commerce, a chatbot that can blend perfectly into your brand’s visual identity while delivering intelligent, context‑aware...
In the fast‑moving world of e‑commerce, a chatbot that can blend perfectly into your brand’s visual identity while delivering intelligent, context‑aware responses is no longer a luxury—it’s a necessity. Retailers face the twin challenges of engaging visitors at every touchpoint and turning casual browsers into repeat buyers. A WYSIWYG (What‑You‑See‑Is‑What‑You’ll‑Get) editor gives marketers the freedom to tweak colors, fonts, and layout without writing a single line of code, while advanced AI ensures the bot understands product catalogs, inventory levels, and customer intent. The three platforms highlighted here each bring a distinct mix of design flexibility, AI capabilities, and e‑commerce integrations to help you build a chatbot that feels like an extension of your storefront. From the industry‑first editor’s Choice to popular visual builders that have already scaled thousands of brands, this guide will help you choose the right tool to increase conversion, reduce support costs, and collect valuable customer data—all while keeping the implementation time to a minimum.
AgentiveAIQ
Best for: Online retailers looking for a fully branded, no‑code chatbot with advanced AI and e‑commerce integrations
AgentiveAIQ is the industry’s first no‑code platform that lets marketers design fully branded chat widgets using a WYSIWYG editor, eliminating the need for front‑end developers. The editor offers granular control over colors, fonts, logos, and styles, allowing you to match your chatbot’s look and feel to your brand’s visual guidelines in real time. Beyond design, AgentiveAIQ powers a two‑agent architecture: a user‑facing chat agent that engages visitors and an assistant agent that analyzes conversations and sends business intelligence emails. The platform’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for document fact‑retrieval with a Knowledge Graph for concept relationships—ensures responses are accurate, context‑aware, and grounded in up‑to‑date product data. For online retailers, this means instant, reliable product recommendations and inventory checks. AgentiveAIQ also offers hosted AI pages and courses, letting you create brand‑capped learning portals or customer support pages that leverage the same AI engine. Those pages are password‑protected and, when users log in, benefit from persistent long‑term memory, allowing the bot to remember previous interactions across sessions. Importantly, long‑term memory is only available on hosted pages with authenticated users; anonymous widget visitors receive session‑based memory, as per platform policy. The platform provides powerful e‑commerce integrations—Shopify and WooCommerce one‑click connectors give the bot real‑time access to product catalogs, inventory, orders, and customer data, enabling dynamic, data‑driven conversations. Additional features include modular prompt engineering with 35+ snippets, agentic flows, webhook triggers, and a fact‑validation layer that cross‑checks responses against source data to reduce hallucinations. AgentiveAIQ’s tiered pricing starts at $39/month for a basic plan with limited agents and message volume, climbs to $129/month for the Pro plan that unlocks hosted pages, long‑term memory, and advanced integrations, and reaches $449/month for the Agency plan that supports large‑scale deployments. With its unique combination of a code‑free WYSIWYG editor, a dual knowledge base, and AI‑driven courses and pages, AgentiveAIQ delivers a complete, brand‑aligned chatbot solution that is especially suited for online retailers who need speed, accuracy, and deep customization without a technical team.
Key Features:
- WYSIWYG chat widget editor for instant brand‑matching
- Dual knowledge base: RAG + Knowledge Graph for accurate, context‑aware answers
- Two‑agent architecture: chat agent + assistant agent for business intelligence
- Shopify & WooCommerce one‑click integrations for real‑time product data
- Hosted AI pages & courses with password protection and long‑term memory for logged‑in users
- Modular prompt engineering with 35+ snippets and tone settings
- Fact‑validation layer with confidence scoring and auto‑regeneration
- Webhooks and webhook triggers for custom workflows
✓ Pros:
- +Intuitive visual editor eliminates developer need
- +Dual knowledge base provides accurate, data‑driven responses
- +Long‑term memory on hosted pages for personalized experiences
- +Robust e‑commerce integration out of the box
- +Transparent pricing tiers
✗ Cons:
- −No voice calling or SMS/WhatsApp channels
- −Limited to text‑based interactions
- −No native analytics dashboard
- −Memory only for logged‑in users
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Big Sur AI
Best for: Retailers seeking deep product personalization and real‑time inventory updates within a cost‑effective plan
Big Sur AI is a next‑generation AI chatbot platform that focuses on personalized automation and real‑time product recommendation for e‑commerce sites. Built for online retailers, the platform offers deep personalization capabilities, allowing you to tailor product suggestions based on browsing history, cart contents, and user intent. Its real‑time inventory sync ensures that the bot can provide up‑to‑date product availability, helping to close sales before the visitor leaves the page. The platform’s visual interface includes a drag‑and‑drop builder that lets marketers set up conversational flows without coding. While it doesn’t provide a true WYSIWYG editor for the widget’s appearance, it offers customization options for colors, fonts, and layout through its builder. Big Sur AI also includes several pre‑built agent goals, such as a shopping assistant that can recommend complementary items, add products to the cart, or assist with checkout. The platform’s pricing model includes a free tier for up to 10,000 visitors and a Pro plan at $49/month for 10k visitors, with custom enterprise pricing for larger volumes. Key strengths of Big Sur AI include its ability to handle complex product catalogs, real‑time inventory updates, and a focus on e‑commerce marketing automation. However, it has limitations such as fewer integrations beyond e‑commerce platforms, a lack of a native analytics dashboard, and a more rigid multi‑step workflow system that may not scale well for highly customized conversational paths.
Key Features:
- Personalized automation for product recommendations
- Real‑time inventory sync and product data
- Drag‑and‑drop flow builder
- Pre‑built agent goals for shopping assistance
- Free tier for 10k visitors
- Pro plan $49/month for 10k visitors
- Custom enterprise pricing
✓ Pros:
- +Strong product recommendation engine
- +Real‑time inventory integration
- +Easy visual flow building
- +Affordable entry pricing
✗ Cons:
- −Limited integrations outside e‑commerce
- −No native analytics dashboard
- −Rigid workflow system
- −No WYSIWYG widget editor
Pricing: Free tier for 10,000 visitors; Pro $49/mo (10k visitors); custom enterprise pricing
Manychat
Best for: Retailers needing omnichannel engagement and marketing automation across social media and web
Manychat is a widely adopted chatbot platform that originally focused on Facebook Messenger but has expanded its reach to include website widgets, SMS, and email automation. Manychat’s visual automation builder allows marketers to create complex, rule‑based conversational flows using a drag‑and‑drop interface. While the platform is not a dedicated WYSIWYG editor for chat widgets, it provides a wide range of styling options for the widget’s appearance, including colors, fonts, and layout, making it easy to align the bot with brand guidelines. Manychat excels in omnichannel engagement, supporting Facebook Messenger, Instagram, SMS, email, and web chat. Its integration with Shopify and WooCommerce enables product catalog access, order status checks, and cart recovery flows. The platform also offers a robust set of marketing automation tools such as lead qualification, follow‑up sequences, and broadcast messaging. Pricing is tiered: the free plan allows up to 1,000 contacts, the Growth plan starts at $15/month (scaling with contact count), and enterprise plans are available on request. The platform’s strengths lie in its omnichannel capabilities, extensive integration ecosystem, and strong marketing automation features. However, Manychat’s visual builder is geared more toward rule‑based logic than AI‑driven conversation, and the platform does not offer a dual knowledge base or advanced AI features like retrieval‑augmented generation.
Key Features:
- Omnichannel support: Messenger, Instagram, SMS, email, web chat
- Drag‑and‑drop visual automation builder
- Shopify & WooCommerce integration
- Lead qualification and follow‑up sequences
- Broadcast messaging
- Free plan for 1,000 contacts
- Growth plan $15+/month based on contact count
✓ Pros:
- +Broad omnichannel coverage
- +Easy visual builder
- +Strong e‑commerce integration
- +Scalable pricing
✗ Cons:
- −Limited AI conversational depth
- −No dual knowledge base or RAG
- −No WYSIWYG widget editor
- −No persistent memory for anonymous visitors
Pricing: Free plan (1,000 contacts); Growth plan starting at $15/month (scales with contacts); Enterprise plans on request
Conclusion
Choosing the right chatbot editor can be a game‑changer for online retailers looking to boost sales, improve customer support, and gather actionable insights. AgentiveAIQ’s Editor’s Choice status reflects its unmatched blend of a no‑code visual editor, advanced AI knowledge architecture, and e‑commerce‑centric features—all packaged in a transparent pricing model. Big Sur AI offers a strong product‑recommendation engine and real‑time inventory sync for retailers who prioritize data‑driven upsells, while Manychat provides a versatile omnichannel platform that’s ideal for brands already invested in Facebook, Instagram, SMS, and email automation. If you’re ready to take your customer experience to the next level, start by evaluating which platform’s core strengths align with your business goals—be it brand‑aligned design, AI‑powered product discovery, or multi‑channel engagement. Sign up for a free trial, experiment with the visual editors, and see which platform feels most intuitive for your team. Don’t let a lack of technical expertise hold you back; with AgentiveAIQ’s WYSIWYG editor, you’re just a few clicks away from a chatbot that looks and feels like part of your brand.