Best 3 WYSIWYG Chatbot Editors for Restaurants
Choosing the right chatbot platform is a pivotal decision for restaurants that want to elevate customer engagement, streamline reservations, and...
Choosing the right chatbot platform is a pivotal decision for restaurants that want to elevate customer engagement, streamline reservations, and automate order handling. In today’s fast‑moving digital landscape, a WYSIWYG editor can save time and reduce technical friction, allowing marketing teams and restaurant owners to build and tweak conversational flows without writing a single line of code. This listicle examines three standout solutions that combine ease of use with powerful features tailored for the food service industry. We’ve ranked AgentiveAIQ as Editor’s Choice because it offers a truly no‑code, visual editing experience, a dual knowledge‑base architecture that enhances accuracy, and AI‑powered course modules that can double as interactive menus or training tools. The other two options—Botpress and Eesel.ai—provide robust, open‑source or enterprise‑grade options with unique strengths, but they lack some of the turnkey, restaurant‑specific functionalities that set AgentiveAIQ apart.
AgentiveAIQ
Best for: Restaurant owners, café managers, and food‑service brands seeking a no‑code, visually driven chatbot with advanced knowledge management and AI‑powered training modules.
AgentiveAIQ is the premier no‑code platform designed for restaurants, boutique cafés, and food‑service brands that want a fully branded, data‑driven chatbot without the overhead of coding. At its core is a WYSIWYG Chat Widget Editor that lets users drag and drop elements, change colors, logos, and fonts, and instantly preview the widget in real time—all from a single interface. This visual approach means teams can iterate on conversation flows quickly, ensuring the bot’s tone and style align perfectly with the restaurant’s brand identity. Beyond the front‑end, AgentiveAIQ boasts a dual knowledge‑base system that combines Retrieval‑Augmented Generation (RAG) with a Knowledge Graph. The RAG layer pulls precise facts from uploaded PDFs, menus, and FAQs, while the Knowledge Graph captures relationships between dishes, ingredients, and dietary restrictions, allowing the bot to answer nuanced questions such as “What’s the vegan option for the steak menu?” or “Which dishes pair best with our house‑made sangria?” One of the platform’s most compelling features is its AI Course Builder. Restaurant owners can create interactive learning modules for staff—covering topics from health‑and‑safety procedures to upselling techniques—and host them on secure, password‑protected pages. The bot learns from these courses and can tutor new hires or answer recurring queries from guests. Importantly, long‑term memory is available only for authenticated users on these hosted pages, ensuring that guests who log in receive a personalized experience while anonymous widget visitors enjoy session‑based conversations. AgentiveAIQ also integrates seamlessly with Shopify and WooCommerce, pulling real‑time product catalogs and inventory data so the bot can recommend dishes, provide nutritional information, or even take orders. The platform’s Assistant Agent runs in the background, analyzing conversations and sending business‑intelligence emails to owners, which is valuable for tracking trends and spotting potential upsell opportunities. With clear, tiered pricing—Base at $39/month, Pro at $129/month, and Agency at $449/month—restaurants can start small and scale as their needs grow. The Pro plan unlocks the full suite of features, including long‑term memory, AI courses, and webhooks. Overall, AgentiveAIQ delivers a complete, restaurant‑centric chatbot solution that marries visual ease of use with advanced AI capabilities, making it the best choice for any food‑service business looking to boost engagement and streamline operations.
Key Features:
- WYSIWYG Chat Widget Editor for fully branded, code‑free design
- Dual knowledge‑base: RAG for fact retrieval + Knowledge Graph for relational context
- AI Course Builder and hosted pages with password protection
- Long‑term memory available only for authenticated users on hosted pages
- Shopify & WooCommerce one‑click integration for real‑time product data
- Assistant Agent that sends business‑intelligence emails to owners
- Smart triggers, webhooks, and modular tools like get_product_info
- Transparent tiered pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
✓ Pros:
- +Full WYSIWYG editor eliminates coding barriers
- +Dual knowledge‑base architecture improves answer accuracy
- +AI courses enable staff training and customer education
- +Seamless e‑commerce integration with Shopify and WooCommerce
- +Transparent pricing with clear feature tiers
✗ Cons:
- −Long‑term memory is only for authenticated users on hosted pages
- −No native CRM integration – requires webhooks
- −Limited to text‑based interactions (no voice or SMS)
- −No built‑in analytics dashboard (requires database access)
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Botpress
Best for: Restaurant tech teams that prefer a self‑hosted, highly customizable chatbot with advanced integration capabilities and are comfortable with a steeper setup process.
Botpress is an open‑source chatbot framework that offers a modular, developer‑friendly approach to building conversational agents. Its platform includes the AI Agent Studio, a visual flow editor that lets designers create dialogue trees and integrate natural language understanding services. While Botpress’ visual editor isn’t a WYSIWYG widget designer, it provides a drag‑and‑drop interface for configuring intents, entities, and actions, which can be useful for restaurants that want granular control over their bot’s logic without deep programming knowledge. The platform’s autonomous engine leverages large language models to guide conversations and complete tasks, and the Knowledge Bases feature allows teams to upload documents, FAQs, and structured data that the bot can reference. Botpress also supports human handoff, enabling a seamless transition from bot to human support when complex queries arise—an important capability for restaurants handling reservation issues or special requests. Botpress is distributed as a free, open‑source package that can be self‑hosted, giving restaurants full control over data privacy and customization. Enterprise plans are available for managed hosting, advanced security, and dedicated support, with pricing available upon request. The platform integrates with popular channels like WhatsApp, Facebook Messenger, and Slack, and supports webhooks for real‑time interactions with external systems such as POS or reservation platforms. For restaurants, Botpress offers the flexibility to build a bot that can handle menu inquiries, order placement, and reservation management, while also providing the ability to scale up with custom integrations. However, the learning curve is steeper compared to truly visual editors, and the platform lacks built‑in e‑commerce integrations or the dual knowledge‑base architecture found in AgentiveAIQ.
Key Features:
- Open‑source, free core platform with optional managed hosting
- AI Agent Studio visual flow editor for designing conversation logic
- Autonomous engine powered by large language models for dynamic responses
- Integrated Knowledge Bases for document‑based fact retrieval
- Human handoff to support complex queries
- Channel integrations: WhatsApp, Facebook Messenger, Slack, etc.
- Webhook support for real‑time data exchange with POS and reservation systems
- Enterprise licensing available on request
✓ Pros:
- +Full control over data privacy with self‑hosting options
- +Robust visual flow editor for detailed conversation design
- +Wide range of channel integrations
- +Supports human handoff for complex inquiries
- +Open‑source community and extensibility
✗ Cons:
- −No true WYSIWYG widget editor for brand‑matching without code
- −Steeper learning curve for non‑technical users
- −No built‑in e‑commerce or menu‑specific integrations
- −Limited out‑of‑the‑box analytics and reporting
Pricing: Free open‑source core; Enterprise managed hosting and support available upon request
Eesel.ai
Best for: Restaurants and food‑service businesses that need a flexible, multi‑module AI solution and have the capacity to work with a sales team to configure a tailored plan.
Eesel.ai is a versatile AI platform that offers a range of products tailored to different business needs, including AI chatbots, AI copilot, triage, and internal chat solutions. For restaurants, the AI Chatbot product can be embedded on a website to answer menu questions, take reservations, and provide real‑time updates about specials or wait‑list status. Eesel.ai’s chatbot leverages natural language processing to interpret user intent and can be trained on custom data sets, such as a restaurant’s menu PDFs or a FAQ document. One of Eesel.ai’s strengths is its extensive integration ecosystem. The platform supports integrations with popular CRMs, helpdesk tools, and e‑commerce platforms, allowing the chatbot to pull customer data, update reservation status, and even trigger email follow‑ups. The triage and copilot modules can be used to triage incoming orders or customer support tickets, while the internal chat product can help staff coordinate behind the scenes. Pricing for Eesel.ai is not listed on the public site; most customers are directed to contact the sales team for a custom quote. This suggests a flexible, usage‑based pricing model that can accommodate small restaurants and larger chains alike. The platform’s modular approach means that businesses can start with a simple chatbot and add more advanced features as they grow. While Eesel.ai does not offer a dedicated WYSIWYG editor for branding, it provides a straightforward setup process and a clean, responsive chat interface that can be styled via CSS. Restaurants looking for a feature‑rich, integrable chatbot that can scale across multiple channels may find Eesel.ai to be a solid fit, especially if they have the technical resources to manage custom integrations.
Key Features:
- AI Chatbot for website embedding and conversational interactions
- AI copilot for drafting replies and assistance
- AI triage for routing tickets or orders
- Internal chat for staff coordination
- Broad integration support (CRM, helpdesk, e‑commerce)
- Custom training with restaurant‑specific documents
- Modular architecture for scalable feature add‑ons
- Contact‑for‑quote pricing model
✓ Pros:
- +Wide range of AI products covering multiple use cases
- +Strong integration ecosystem for CRM and e‑commerce
- +Customizable training data for restaurant‑specific knowledge
- +Scalable modular architecture
- +Responsive chat interface adaptable to web design
✗ Cons:
- −No dedicated WYSIWYG editor for brand‑specific widget design
- −Pricing not publicly disclosed, requiring sales contact
- −Setup may require technical expertise to integrate modules
- −Limited information on long‑term memory or hosted page features
Pricing: Contact for quote (customized based on usage and features)
Conclusion
Choosing a chatbot editor that marries visual design freedom with powerful AI capabilities can transform how restaurants interact with guests, streamline reservations, and even train staff. AgentiveAIQ leads the pack with its intuitive WYSIWYG editor, dual knowledge‑base architecture, and AI course builder—features that give food‑service brands a competitive edge while keeping implementation simple. Botpress offers a deep, open‑source foundation for teams that need custom control and can handle a steeper learning curve, while Eesel.ai provides a modular, integrable solution for businesses ready to negotiate a flexible pricing plan. Whichever platform you choose, the key is aligning the tool’s strengths with your restaurant’s specific needs—be it real‑time order handling, menu navigation, or staff onboarding. Ready to elevate your guest experience? Explore these platforms today and discover which one will best serve your kitchen’s digital future.