Best 5 Event Booking Chats for Breweries

Calendly is a widely adopted scheduling platform that offers a simple booking chat interface for websites and messaging apps. It’s especially useful for breweries that host recurring events like taproom tastings, brewery tours, or private parties. Users can quickly select a time slot from a calendar, and Calendly automatically syncs with Google, Outlook, or Office 365 calendars to avoid double bookings. The chat widget can be embedded in a brewery’s website or shared on social media, providing a frictionless way for guests to reserve their spot. Calendly’s strength lies in its integration ecosystem. It supports payment processing through Stripe and PayPal, so breweries can collect deposits or ticket fees directly via the chat. The platform also offers automated email reminders, post‑booking surveys, and custom branding options (including logo and color). For larger breweries, Calendly’s Enterprise plan includes advanced security features such as SAML single sign‑on and dedicated account management. While Calendly excels at time‑based booking, it does not offer advanced knowledge management or AI‑powered conversation beyond basic prompts. It also lacks the dual knowledge base for context‑aware responses, making it less suitable for complex queries like event details or safety guidelines.

SimplyBook.me is a versatile online booking solution designed for service‑based businesses, including breweries that host events, tours, and private parties. Its chat widget allows visitors to select services, view real‑time availability, and make reservations directly from the brewery’s website or Facebook page. The platform’s intuitive interface supports custom forms, allowing breweries to collect additional information such as dietary restrictions or group size. One of SimplyBook.me’s key strengths is its extensive integration library. It can sync with Google Calendar, Outlook, and Zoom, and supports payment gateways like Stripe, PayPal, and Square. The platform also offers automated email and SMS notifications, making it easier to manage RSVPs and send event reminders. For larger operations, SimplyBook.me provides a dedicated dashboard for staff to manage bookings, view analytics, and generate reports. However, SimplyBook.me’s AI capabilities are limited to pre‑configured prompts and does not include a knowledge graph or advanced RAG. It also lacks a built‑in chatbot that can answer complex questions outside of the booking process.

Acuity Scheduling is a robust appointment booking platform that works well for breweries offering guided tours, private tastings, or event reservations. The chat widget or embedded calendar allows guests to view real‑time availability and book directly, with the option to pay via Stripe or PayPal. Acuity’s strength is its flexible scheduling rules—breweries can set buffer times, recurring appointments, and custom availability windows. Acuity also offers a suite of communication tools: automated email reminders, follow‑up emails, and calendar invites. For larger breweries, the Powerhouse plan adds features such as custom branding, custom domains, and the ability to connect with Zapier for deeper integrations. Acuity’s API enables developers to build custom workflows, which can be useful for integrating with a brewery’s existing ticketing or CRM systems. The platform does not provide an AI chatbot or knowledge graph, so it is best suited for straightforward booking workflows rather than interactive event information queries.

Eventbrite is a global event management platform that allows breweries to create, promote, and sell tickets for special events such as beer festivals, live music nights, or seasonal celebrations. The platform offers an embeddable ticket widget that guests can use to browse event details, check availability, and purchase tickets directly on the brewery’s website. Eventbrite’s interface is highly user‑friendly, and it integrates with social media channels for easy promotion. Key strengths of Eventbrite include robust ticketing features: multiple ticket types, discount codes, and real‑time attendance tracking. The platform also supports automated email confirmations and reminders, and provides analytics dashboards for event performance. For breweries that host recurring events, Eventbrite’s recurring event feature makes it easy to set up the same event each month or season. While Eventbrite excels at ticket sales, it does not provide an AI chatbot for booking or a dual knowledge base for answering detailed queries. It also relies on third‑party tools for payment processing, and there is no built‑in persistent memory across sessions.