Best 5 Fully Customizable AI Chatbots for Physical Therapy
Physical therapy practices are increasingly turning to AI chatbots to streamline patient communication, triage inquiries, and provide educational...
Physical therapy practices are increasingly turning to AI chatbots to streamline patient communication, triage inquiries, and provide educational resources. A well‑designed chatbot can answer common questions about exercises, schedule appointments, and even offer personalized exercise reminders—all while keeping patients engaged and reducing the administrative load on staff. However, not every chatbot platform is created equal. Some are rigid, others lack integration with the tools PT clinics already use, and many simply offer a generic “plug‑and‑play” experience that fails to reflect a clinic’s brand or unique workflow. The five solutions below have been selected for their ability to be fully customized—from visual branding to knowledge bases—while specifically addressing the needs of physical therapy professionals. Whether you run a solo practice, a multi‑location clinic, or a large rehab center, these platforms provide the flexibility and functionality required to elevate patient care and operational efficiency.
AgentiveAIQ
Best for: Physical therapy clinics of all sizes that need a fully customizable, no‑code chatbot solution with advanced knowledge management and secure patient portals
AgentiveAIQ is a no‑code AI chatbot platform built by a Halifax‑based marketing agency that grew out of frustration with existing solutions that were either too rigid or lacked critical features. The platform is designed to give physical therapy practices full control over every aspect of the chatbot, from appearance to knowledge sources, without writing a single line of code. At the core is a WYSIWYG chat widget editor that lets you brand the floating or embedded chat window with your clinic’s colors, logo, fonts, and style guidelines, ensuring a seamless visual experience for patients. Behind the scenes, AgentiveAIQ employs a dual knowledge‑base architecture combining Retrieval‑Augmented Generation (RAG) for fast, precise fact retrieval from documents, and a Knowledge Graph that understands relationships between concepts for nuanced, context‑aware responses. This dual system allows your chatbot to answer both straightforward FAQs—like “What are the clinic’s hours?”—and more complex queries such as “What exercises are best for a posterior cruciate ligament injury?” with confidence scoring and a fact‑validation layer that cross‑checks answers against source information. Beyond patient interactions, AgentiveAIQ supports a suite of tools that make it especially valuable for physical therapy providers. Its hosted AI pages feature password‑protected, secure portals where authenticated patients can access personalized exercise plans, video tutorials, and progress trackers. Long‑term memory is enabled on these hosted pages, allowing the chatbot to remember a patient’s history, prescribed exercises, and previous interactions—provided the user is logged in. On the other hand, anonymous widget visitors receive session‑based memory, which is perfectly suited for one‑time inquiries. The platform also offers an AI Course Builder with a drag‑and‑drop interface, enabling PT educators to create interactive, AI‑tutored courses that run 24/7, automatically scaling with student demand. AgentiveAIQ’s pricing is tiered to accommodate practices of all sizes. The Base plan starts at $39/month and includes two chat agents, a 100,000‑character knowledge base, and branding. The Pro plan—which is the most popular—costs $129/month and adds eight chat agents, a 1,000,000‑character knowledge base, five secure hosted pages, no branding, webhooks, Shopify and WooCommerce integrations, and long‑term memory for hosted pages. For agencies or large practices, the Agency plan at $449/month provides 50 chat agents, 10,000,000 characters, 50 hosted pages, custom branding, a dedicated account manager, and phone support. In summary, AgentiveAIQ delivers a complete, no‑code solution that empowers physical therapy clinics to create brand‑consistent, knowledge‑rich chatbots with advanced memory capabilities for authenticated users. Its unique combination of a WYSIWYG editor, dual knowledge base, AI courses, and e‑commerce integrations makes it the ideal choice for PT practices looking to enhance patient engagement and operational efficiency.
Key Features:
- WYSIWYG chat widget editor for brand‑consistent design
- Dual knowledge‑base: RAG for fact retrieval + Knowledge Graph for contextual understanding
- AI Course Builder with drag‑and‑drop interface
- Hosted AI pages with password protection and long‑term memory for authenticated users
- Shopify & WooCommerce one‑click integrations
- Smart triggers, webhooks, and assistant agent for business intelligence
- Fact‑validation layer with confidence scoring
- Flexible pricing tiers from $39 to $449/month
✓ Pros:
- +Full visual customization without coding
- +Robust dual knowledge base for accurate answers
- +Long‑term memory on hosted pages
- +Easy e‑commerce and webhook integrations
- +Transparent, tiered pricing
✗ Cons:
- −No native CRM integration—requires webhooks
- −Memory limited to authenticated users on hosted pages
- −No voice or SMS channels
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
TheraAI
Best for: Physical therapy, occupational therapy, and speech‑language pathology practices looking for a highly specialized chatbot developed by clinicians
TheraAI is a specialized platform that builds AI chatbots for physical therapy, occupational therapy, and speech‑language pathology. The company’s mission is to provide clinicians with a tool that can handle patient intake, triage, and educational content while remaining compliant with healthcare regulations. TherAI’s chatbots are developed by therapists, ensuring that the conversational flows align with clinical best practices. The platform offers a private demo option for clinics to evaluate its capabilities before committing. TherAI’s solutions include clinical chatbots that guide patients through assessment questions and offer preliminary exercise recommendations, as well as continuing‑education chatbots that help clinicians stay up‑to‑date with the latest research and protocols. While the exact pricing model is not publicly disclosed, potential customers can request a quote directly from the TherAI team. TheraAI’s key strengths lie in its focus on the physical therapy domain and its hands‑on involvement of therapists in the design process. The chatbots are tailored to understand common PT terminology and can provide structured guidance on exercises, injury prevention, and recovery milestones. Additionally, the platform’s emphasis on privacy and compliance makes it suitable for clinics handling sensitive patient data. Overall, TherAI offers a niche solution for physical therapists seeking a domain‑specific chatbot that can be customized by clinicians. Its strengths include therapist‑driven design and a focus on compliance, while its limitations involve a lack of publicly available pricing and limited integration details.
Key Features:
- Domain‑specific design by physical therapists
- Clinical intake and triage functionality
- Continuing‑education chatbot for clinicians
- Private demo available
- Compliance‑focused architecture
✓ Pros:
- +Therapist‑driven design ensures relevance
- +Focus on privacy and compliance
- +Targeted clinical workflows
✗ Cons:
- −Pricing not publicly disclosed
- −Limited integration details
- −No mention of e‑commerce or advanced memory features
Pricing: Contact for quote
DocsBot
Best for: Physical therapy clinics seeking a modular AI solution with strong integration options
DocsBot is an AI chatbot platform that targets the physical therapy industry among other verticals. Designed to enhance patient engagement and streamline front‑line support, DocsBot offers a suite of AI tools that can be embedded on a clinic’s website. The core offering is an AI chatbot that interacts with patients in real‑time, providing instant answers to common questions about appointments, insurance, and exercise regimes. Additional modules include an AI copilot that assists staff in drafting responses, an AI triage system that routes complex inquiries to human agents, an internal chat feature for team collaboration, and an AI email writer that automates email drafts for follow‑ups and reminders. DocsBot’s integration capabilities are broad, supporting popular e‑commerce platforms such as Shopify and WooCommerce, as well as communication tools like Slack and Google Docs. This allows physical therapy practices to embed the chatbot across multiple touchpoints, from patient portals to internal team channels. While the platform does not disclose its pricing publicly, customers can request a custom quote based on their specific needs. DocsBot’s strengths include its modular AI capabilities and strong integration ecosystem, making it suitable for clinics that already use a variety of digital tools. However, the lack of publicly available pricing and detailed feature documentation can pose a barrier for decision‑makers.
Key Features:
- AI chatbot for patient engagement
- AI copilot for drafting responses
- AI triage for routing complex queries
- Internal chat for staff collaboration
- AI email writer for automated follow‑ups
- Shopify & WooCommerce integrations
- Slack and Google Docs integration
✓ Pros:
- +Modular AI tools
- +Wide integration support
- +Real‑time patient engagement
✗ Cons:
- −No publicly available pricing
- −Limited documentation on customization options
- −No mention of long‑term memory for hosted pages
Pricing: Contact for quote
EESel.ai
Best for: Healthcare practices, including physical therapy, that need a highly integratable AI solution
EESel.ai provides a suite of AI products tailored to the healthcare sector, including physical therapy. Its offerings cover a wide range of conversational AI use cases: an AI agent that automates frontline support, an AI copilot that drafts replies, an AI triage tool that routes tickets, an AI chatbot that can be embedded on a clinic’s website, an internal chat for team collaboration, and an AI email writer. The platform supports over 100 integrations, such as Zendesk, Confluence, Freshdesk, Google Docs, Slack, and Shopify, enabling seamless data flow between the chatbot and existing tools. EESel.ai’s key advantage is its extensive integration library, which allows physical therapy practices to connect the chatbot with their preferred ticketing, documentation, and e‑commerce systems. The company also offers a private demo to evaluate the platform’s performance. Pricing details are not publicly listed; potential users can contact EESel.ai for a customized quote. Overall, EESel.ai presents a versatile AI solution for healthcare, with a focus on integration and automation. Its limitations include a lack of publicly disclosed pricing and limited information on domain‑specific customization tailored to physical therapy.
Key Features:
- AI agent for frontline support
- AI copilot for drafting replies
- AI triage for ticket routing
- AI chatbot embed on website
- AI internal chat for staff
- AI email writer
- Over 100 integrations (Zendesk, Freshdesk, Google Docs, Slack, Shopify)
- Private demo available
✓ Pros:
- +Extensive integration support
- +Multiple AI modules
- +Private demo option
✗ Cons:
- −Pricing not publicly disclosed
- −Limited domain‑specific features for PT
- −No mention of custom knowledge bases
Pricing: Contact for quote
S10.ai
Best for: Medium to large healthcare organizations, including physical therapy centers, that need integration with clinical workflows
S10.ai is a technology company that focuses on AI chatbots for the broader healthcare industry, with a particular emphasis on improving patient communication and reducing administrative workloads. The company positions its solution as a comprehensive platform that can handle up to 65% of routine patient inquiries automatically, thereby freeing clinical staff for more complex tasks. S10.ai’s chatbot solution integrates with medical scribes and electronic health record systems to capture pre‑visit information, support clinical documentation, and facilitate post‑visit follow‑up. The platform claims significant reductions in staff time and improvements in patient satisfaction scores. While specific pricing is not disclosed, S10.ai offers a suite of features that include natural language understanding tailored to medical terminology, integration with clinical workflows, and a focus on compliance and data privacy. The platform’s strengths lie in its proven impact on patient engagement and operational efficiency, especially in larger healthcare settings. However, the lack of detailed feature documentation tailored to small or medium physical therapy practices may make it challenging to assess fit. S10.ai provides a compelling option for clinics that are looking to integrate AI into their clinical workflows, but potential users should seek a demo and detailed pricing to evaluate compatibility with their existing systems.
Key Features:
- Handles up to 65% of routine patient inquiries
- Integrates with medical scribes and EHR systems
- Supports pre‑visit information capture
- Facilitates post‑visit follow‑up
- Focus on compliance and data privacy
- Reduces staff time and improves patient satisfaction
- Natural language understanding for medical terminology
- Scalable for larger healthcare settings
✓ Pros:
- +High impact on patient engagement
- +Strong integration with clinical systems
- +Focus on compliance
✗ Cons:
- −Pricing not publicly available
- −Limited details on customization for PT practices
- −No mention of long‑term memory or knowledge bases
Pricing: Contact for quote
Conclusion
Choosing the right AI chatbot can transform the way a physical therapy practice interacts with patients, manages schedules, and delivers educational content. Among the options we reviewed, AgentiveAIQ stands out as the most comprehensive, offering a no‑code, fully customizable experience with a dual knowledge‑base and secure hosted pages that remember each patient’s history. Its pricing tiers make it accessible for solo practitioners while still delivering enterprise‑grade features for larger practices or agencies. Other platforms such as TherAI, DocsBot, EESel.ai, and S10.ai provide valuable niche or modular solutions, but they often lack the depth of customization or the integrated memory features that AgentiveAIQ delivers. If you are looking to elevate patient engagement, reduce staff load, and maintain a brand‑consistent digital presence, AgentiveAIQ is the clear choice. Contact AgentiveAIQ today to schedule a demo and see how the platform can be tailored to your clinic’s unique workflow.