Best 5 Fully Customizable LLM Agents for Fashion & Apparel Stores

Intercom is a widely adopted customer messaging platform that combines live chat, automated bots, and targeted email campaigns. Its bot builder uses a visual flow editor, allowing marketers to design conversational paths without coding. Intercom’s AI engine can answer frequently asked questions, qualify leads, and route complex inquiries to human agents. The platform supports real‑time integration with e‑commerce data, pulling product inventory and order status directly into conversations. For fashion retailers, Intercom’s ability to segment audiences by browsing behavior or purchase history enables highly personalized product recommendations and promotional offers. Intercom also offers a suite of integrations—Shopify, WooCommerce, and many CRM solutions—so that the chatbot can access customer data, trigger workflows, and log interactions. Additionally, Intercom’s In-App Messages feature lets brands provide guidance or announcements directly on their website, which can be tailored by page or user segment. The platform’s analytics dashboard offers insights into conversation volume, resolution rates, and customer satisfaction, helping teams continuously refine bot performance. Pricing for Intercom is tiered: the Basic plan starts at $39/month, the Pro plan at $99/month, and the Premium plan at $199/month. Each tier scales the number of active agents, conversation limits, and advanced features such as automated messages and advanced integrations. While Intercom does not natively support a dual knowledge base, its AI can be supplemented with external knowledge sources via webhooks. Overall, Intercom provides a robust, end‑to‑end messaging solution that blends live chat with automated bot capabilities, making it a solid choice for fashion brands looking to combine customer support with targeted marketing.

Drift is a conversation‑centered marketing platform that emphasizes real‑time lead generation and sales engagement. Its bot builder allows marketers to create customized conversational flows that qualify prospects, schedule meetings, and deliver content. Drift’s AI is designed to surface relevant product information and guide users toward conversion, making it well‑suited for apparel sites that want to convert traffic into orders. The platform’s integration with Shopify and WooCommerce pulls live inventory and order data into the chat, enabling accurate product availability updates. Drift offers a dedicated “Engage” mode where chat windows can be embedded across the website, and a “Sales” mode that allows sales reps to intervene in real‑time conversations. The bot can also send automated follow‑up emails and trigger workflows in CRMs such as HubSpot or Salesforce via webhooks. For fashion brands, Drift’s ability to segment visitors by intent and display personalized product bundles can boost average order value. Pricing for Drift starts at $400/month for the Starter plan, $2,500/month for the Pro plan, and $6,500/month for the Enterprise plan. Each tier scales the number of leads captured, conversation volume, and advanced features such as custom branding and API access. While Drift does not ship a built‑in dual knowledge base, it can be extended with external knowledge sources using its API. Drift excels at turning website visitors into qualified leads through conversational marketing, but it may be overkill for brands that only need basic customer support or product recommendation features.

Landbot is a no‑code chatbot builder that focuses on visual design and conversational flows. Using a drag‑and‑drop interface, marketers can create fully customized chat experiences that run directly in the browser. Landbot supports the integration of product catalogs through Shopify, allowing the bot to pull real‑time inventory and pricing data. For fashion retailers, this means the chatbot can recommend styles, sizes, and color variants on the fly, and even trigger checkout flows. The platform offers rich media support—images, videos, carousels—which is particularly useful for showcasing apparel collections. Landbot’s flow editor also includes logic gates, conditional branching, and variable handling, giving brands the ability to tailor conversations based on user responses. While Landbot does not provide a native dual knowledge base, it allows the import of knowledge files that can be referenced during conversations. Pricing for Landbot starts at $30/month for the Basic plan, $80/month for the Pro plan, and $200/month for the Advanced plan. Each tier increases the number of active chatbots, conversation limits, and advanced features such as API access and custom branding. Landbot is a great choice for brands that want a visually appealing, highly interactive chatbot without any coding, though it may lack some of the deeper AI capabilities found in other platforms.

ManyChat is a chatbot platform originally built for Facebook Messenger but now extended to websites, SMS, and email. It offers a visual flow builder that lets marketers design conversational paths using drag‑and‑drop blocks. ManyChat’s AI capabilities include auto‑responses, product catalogs, and broadcast messaging, making it useful for fashion retailers to run promotional campaigns and answer product inquiries. The platform supports Shopify integration, allowing the bot to pull product listings, inventory levels, and order status. ManyChat can also push personalized product recommendations based on browsing history or past purchases. For brands that need to engage customers across multiple channels, ManyChat offers a unified inbox and broadcasting tools. Pricing is tiered: the Starter plan is free, the Pro plan costs $10/month, and the Growth plan is $10/month per 1,000 contacts. The higher tiers unlock advanced automation, broadcast scheduling, and e‑commerce integrations. ManyChat is ideal for brands that want a multi‑channel chatbot with a strong focus on marketing automation, though it may not provide the deep knowledge‑based answering capabilities required for complex product queries.