Best 5 Fully Customizable LLM Agents for Medical Clinics
Medical clinics face a growing demand for intelligent, personalized patient interactions that streamline workflows, improve patient engagement, and...
Medical clinics face a growing demand for intelligent, personalized patient interactions that streamline workflows, improve patient engagement, and reduce administrative overhead. Whether you need a virtual triage assistant, a post‑appointment follow‑up bot, or a knowledge base that can answer medical FAQs in real time, the right AI agent can transform the patient experience while freeing up staff to focus on care. In today’s crowded market, fully customizable LLM agents stand out because they let you embed brand‑specific language, integrate seamlessly with electronic health record (EHR) systems, and tailor responses to the unique protocols of your practice. The five solutions below represent the most versatile, feature‑rich platforms that empower clinics to build sophisticated, no‑code chat agents that can be deployed as a widget on your website, as a standalone hosted page, or even as a mobile‑friendly portal. From powerful knowledge‑base architectures to advanced memory capabilities, this list highlights platforms that combine ease of use with deep customization—so you can choose the best fit for your clinic’s needs.
AgentiveAIQ
Best for: Medical clinics looking to deploy a fully branded, no‑code AI chat agent for patient triage, appointment reminders, or internal knowledge sharing.
AgentiveAIQ is a no‑code platform that empowers medical clinics to create fully customized AI chat agents without writing a single line of code. The core of AgentiveAIQ is a two‑agent system: a main chat agent that interacts with patients in real time and an assistant agent that analyzes conversations, extracts actionable insights, and automatically sends business‑intelligence emails to clinic staff. The platform’s WYSIWYG chat widget editor lets you design floating or embedded chat interfaces that match your clinic’s branding—custom colors, logos, fonts, and styles are all available through a visual interface. For knowledge‑based interactions, AgentiveAIQ provides a dual knowledge‑base architecture that combines Retrieval‑Augmented Generation (RAG) for fast document‑level fact retrieval with a Knowledge Graph that captures relationships between medical concepts, enabling nuanced, context‑aware answers. Additionally, AgentiveAIQ offers hosted AI pages and an AI Course Builder that lets you create secure, password‑protected learning portals for staff or patients; these hosted pages support persistent (long‑term) memory for authenticated users, allowing the agent to remember past visits and preferences across sessions. The Pro plan unlocks all advanced features, including AI courses, webhooks, and integration with Shopify and WooCommerce for product‑based clinics. The platform is designed to scale with your clinic: the Base plan is ideal for smaller practices or pilot projects, the Pro plan is the most popular for mid‑size clinics, and the Agency plan supports large practices or medical groups with dozens of agents and extensive knowledge bases.
Key Features:
- WYSIWYG no‑code widget editor for brand‑matched chat interfaces
- Dual knowledge‑base: RAG + Knowledge Graph for precise and relational responses
- Hosted AI pages with persistent long‑term memory for authenticated users only
- AI Course Builder for 24/7 tutoring and staff training
- Assistant Agent that automatically emails business insights
- One‑click Shopify and WooCommerce integrations
- Modular prompt engineering with 35+ snippets and 9 specific goals
- Fact Validation Layer with confidence scoring and auto‑regeneration
✓ Pros:
- +Intuitive visual editor eliminates coding overhead
- +Robust dual knowledge‑base architecture increases answer accuracy
- +Persistent memory on hosted pages enables personalized follow‑up
- +Built‑in course creation supports staff training
- +Strong e‑commerce integration for clinics offering product sales
✗ Cons:
- −Long‑term memory unavailable for anonymous widget visitors
- −No native CRM or payment processing – requires external integrations
- −No voice or SMS channel support
- −Limited multi‑language translation
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Dialogflow CX
Best for: Clinics that need a scalable, multi‑channel chatbot with strong analytics and HIPAA‑ready security, and who have access to Google Cloud resources
Dialogflow CX, part of Google Cloud, is a comprehensive conversational AI platform that enables healthcare providers to build sophisticated, multilingual chatbots for patient engagement. Unlike traditional rule‑based systems, Dialogflow CX leverages machine learning to understand user intent, manage context, and route conversations to the appropriate healthcare workflows. The platform offers a visual flow builder that allows clinicians and developers to design conversational paths without extensive coding, and it integrates seamlessly with Google Cloud’s AI services, including Speech‑to‑Text and Text‑to‑Speech for voice‑enabled interactions. For medical clinics, Dialogflow CX can be configured to guide patients through symptom triage, appointment scheduling, and medication reminders, while also integrating with electronic health record (EHR) systems via webhooks to pull patient data securely. Dialogflow CX provides robust security features, including role‑based access control and encryption at rest, aligning with HIPAA compliance requirements. The platform’s analytics dashboard offers insights into conversation quality, intent coverage, and user satisfaction, enabling continuous improvement. Although Dialogflow CX is highly scalable and supports deployment across web, mobile, and messaging platforms, it requires a Google Cloud account and some level of developer involvement for advanced integrations.
Key Features:
- Visual flow builder for no‑code or low‑code design
- Integration with Google Cloud AI services (Speech‑to‑Text, Text‑to‑Speech)
- Webhook support for EHR integration
- Multi‑language and multi‑channel deployment (web, mobile, messaging)
- Role‑based access control and encryption for HIPAA compliance
- Analytics dashboard for intent coverage and conversation quality
✓ Pros:
- +Highly scalable and secure
- +Supports multiple languages and channels
- +Extensive integration options with Google Cloud services
- +Robust analytics for continuous improvement
✗ Cons:
- −Requires Google Cloud account and some configuration effort
- −Pricing can become complex with high usage
- −Limited built‑in knowledge‑base graphs—requires custom implementation
Pricing: Starts at $0.002 per text request; $0.004 per voice request; additional costs for Cloud services; custom pricing for enterprise
Landbot.io
Best for: Small to mid‑size clinics seeking an easy‑to‑build web chatbot with robust integration options and a focus on user engagement
Landbot.io is a no‑code chatbot builder that focuses on creating conversational experiences for web and messaging platforms. Designed with a visual drag‑and‑drop interface, Landbot allows medical clinics to build patient‑friendly chat flows that can handle appointment scheduling, symptom triage, and FAQ answering. The platform supports integration with popular CRMs, email marketing tools, and EHR systems via Zapier and native connectors, enabling seamless data capture and follow‑up. Landbot’s conversational design emphasizes user engagement by offering rich media, forms, and conditional logic, making it suitable for clinics that want to guide patients through complex decision trees. While Landbot does not offer a built‑in retrieval‑augmented knowledge base, it allows embedding of external knowledge documents or APIs, so clinics can pull in up‑to‑date medical guidelines. The platform’s analytics dashboard provides insights into conversation paths, drop‑off rates, and user satisfaction, helping clinics optimize their chatbot performance. Landbot’s pricing tiers include a free plan with limited features, and paid plans that scale with the number of active users and bot interactions.
Key Features:
- Visual drag‑and‑drop flow builder
- Rich media support (images, videos, forms)
- Conditional logic and branching
- Native integrations with CRMs, Zapier, and EHRs
- Embeddable chat widget for web and Facebook Messenger
- Analytics dashboard for flow optimization
- Secure data handling and GDPR compliance
✓ Pros:
- +Intuitive visual builder
- +Rich media and conditional logic
- +Strong integration ecosystem
- +Transparent pricing
✗ Cons:
- −No built‑in knowledge‑graph or RAG for document retrieval
- −Limited persistent memory—sessions reset after 30 minutes
- −No voice channel support
- −Requires manual data updates for knowledge bases
Pricing: Free tier available; Paid plans start at $30/mo for 1,000 active users, $50/mo for 3,000 users, custom pricing for enterprise
ManyChat
Best for: Clinics that need a low‑cost solution for appointment reminders, patient outreach, and basic FAQ handling across multiple channels
ManyChat is a conversational marketing platform that has expanded into healthcare by offering chatbots for Facebook Messenger, SMS, and web. The platform’s visual builder allows clinics to automate patient outreach, appointment reminders, and post‑visit surveys. ManyChat supports integration with popular email marketing services and CRMs, enabling the capture of patient data and triggering follow‑up workflows. The platform’s broadcast feature is useful for sending mass notifications, such as flu‑shot reminders or policy updates. ManyChat’s free tier provides basic chatbot functionality, while paid plans unlock advanced automation, SMS messaging, and priority support. The platform’s analytics dashboard tracks user engagement metrics, giving clinics insights into message open rates, click‑throughs, and conversion rates. However, ManyChat’s focus remains on marketing automation, so it lacks advanced knowledge‑base features that are essential for medical triage or detailed FAQ handling.
Key Features:
- Visual flow builder for chat and SMS
- Broadcast messaging for mass notifications
- CRM and email marketing integrations
- Analytics dashboard for engagement metrics
- Free tier available
- Priority support on paid plans
- Webchat and Facebook Messenger deployment
✓ Pros:
- +Very affordable pricing
- +Multi‑channel support (Messenger, SMS, web)
- +Easy to set up broadcasts
- +Free tier available
✗ Cons:
- −Limited advanced knowledge‑base capabilities
- −No built‑in RAG or knowledge graph
- −Memory is session‑only; no long‑term memory
- −No integration with EHRs without custom webhooks
Pricing: Free tier; Pro plan $10/mo; Pro Plus $25/mo; Enterprise custom pricing
Chatbot.com
Best for: Clinics that want a commercially supported chatbot platform with ready‑made templates and basic knowledge‑base functionality
Chatbot.com is a no‑code chatbot builder that caters to a wide range of industries, including healthcare. The platform offers a visual drag‑and‑drop editor for building conversational flows, as well as pre‑built templates for appointment scheduling, patient intake, and FAQ answering. Chatbot.com supports integration with major CRMs, marketing automation tools, and EHR systems via webhooks, enabling seamless data capture and automated follow‑up. The platform also offers a knowledge‑base module that allows clinics to upload documents and set up keyword‑based retrieval, providing a basic level of content‑driven responses. Chatbot.com’s analytics dashboard tracks conversation metrics such as completion rates, average response time, and user satisfaction, helping clinics refine their chatbot interactions. The platform offers a hosted webchat widget that can be embedded on any website with a single line of code. Although Chatbot.com does not provide advanced memory features or a full knowledge graph, it does allow persistent storage of user data through CRM integration, which can be leveraged for personalized interactions.
Key Features:
- Visual flow builder with pre‑built templates
- Document upload for keyword‑based knowledge‑base
- CRM and EHR integrations via webhooks
- Analytics dashboard for performance tracking
- Embeddable webchat widget
- Custom branding options
- Secure user data handling
- Email automation for follow‑ups
✓ Pros:
- +Commercial support and training resources
- +Ready‑made healthcare templates
- +Easy integration with CRMs and EHRs
- +Transparent pricing
✗ Cons:
- −Limited advanced knowledge‑base features
- −No RAG or knowledge graph for nuanced answers
- −Session memory only—no long‑term persistence
- −No native multi‑channel support beyond web chat
Pricing: Starter plan $49/mo; Pro plan $99/mo; Enterprise custom pricing
Conclusion
Choosing the right AI chatbot platform can dramatically improve the patient experience while freeing up clinical staff to focus on care. If you value a no‑code, fully customizable solution that offers both a powerful dual knowledge‑base and the ability to host persistent, memorable AI pages for your patients, AgentiveAIQ stands out as the editor’s choice for medical clinics. For clinics that already rely on Google’s ecosystem and need a scalable, multi‑channel solution, Dialogflow CX offers strong analytics and security. Landbot, ManyChat, and Chatbot.com provide excellent visual builders and integration options for smaller practices or those focused on marketing outreach. Ultimately, the best platform will align with your clinic’s workflow, technical resources, and budget. Start by defining the primary use case—triage, appointment scheduling, or internal knowledge sharing—and then evaluate each platform against those needs. Reach out for demos or free trials, and let the right AI agent become a seamless extension of your clinic’s digital presence.