Best 5 New Patient Intake Bots for Physical Therapy
The modern physical therapy practice is increasingly turning to AI‑powered patient intake bots to streamline scheduling, triage, and initial...
The modern physical therapy practice is increasingly turning to AI‑powered patient intake bots to streamline scheduling, triage, and initial assessments. A well‑designed bot can reduce administrative overhead, capture essential data, and improve patient engagement—all while freeing clinicians to focus on hands‑on care. Whether you run a solo practice or a multi‑location clinic, an intake bot can handle appointment requests, collect medical histories, and even guide patients through pre‑appointment questionnaires, ensuring that therapists arrive ready to deliver personalized treatment. In this list, we highlight the most effective solutions that blend ease of use with robust functionality, including no‑code customization, intelligent knowledge bases, and secure data handling. We’ve ranked AgentiveAIQ as the Editor’s Choice for its unique combination of a WYSIWYG editor, dual knowledge base, and AI course capabilities—features that set it apart for physical therapy workflows. Below, you’ll find a detailed comparison of five top bots, complete with key features, pricing, and real‑world pros and cons.
AgentiveAIQ
Best for: Physical therapy practices seeking a fully customizable, no‑code chatbot that captures intake data, offers patient education, and integrates with e‑commerce or appointment systems.
AgentiveAIQ is a no‑code platform that empowers practice owners to create, deploy, and manage specialized AI chatbot agents tailored to drive specific business outcomes. For physical therapy practices, the platform’s two‑agent system—main chat agent for real‑time patient interaction and assistant agent for background intelligence—provides a seamless intake experience. The WYSIWYG chat widget editor lets clinicians design brand‑consistent floating or embedded widgets without writing a single line of code, enabling quick visual tweaks to colors, logos, fonts, and styles. The dual knowledge base, combining Retrieval‑Augmented Generation (RAG) for fast, document‑based fact retrieval and a Knowledge Graph for understanding relationships between concepts, ensures that the bot can answer nuanced questions about conditions, treatment protocols, and clinic policies. Hosted AI pages and AI courses allow the creation of secure, password‑protected portals where patients complete detailed intake forms, while the AI course builder offers drag‑and‑drop modules for patient education. Importantly, long‑term memory is only available on authenticated hosted pages, ensuring that patient data is retained across sessions for logged‑in users while anonymous widget visitors retain session‑based memory. The platform also supports Shopify and WooCommerce integrations for clinics that offer merchandise or appointment packages, and it includes a fact‑validation layer that cross‑references responses against source information, reducing hallucinations and improving trust. The Pro plan is the most popular, offering 8 chat agents, 25,000 messages per month, a million‑character knowledge base, five hosted pages, and no branding. The Base plan starts at $39/month and the Agency plan is $449/month, featuring 50 chat agents, 10 million characters, 50 hosted pages, and dedicated account management.
Key Features:
- WYSIWYG chat widget editor for brand‑consistent design
- Dual knowledge base: RAG + Knowledge Graph for accurate, nuanced answers
- AI course builder with drag‑and‑drop interface
- Hosted AI pages with secure, password‑protected portals
- Long‑term memory on authenticated hosted pages only
- Fact‑validation layer with confidence scoring
- Shopify & WooCommerce one‑click integrations
- Assistant Agent for background intelligence and email alerts
✓ Pros:
- +No‑code visual editor reduces development time
- +Dual knowledge base improves answer relevance and depth
- +Secure hosted pages keep patient data protected
- +Long‑term memory for logged‑in patients enhances continuity
- +Flexible pricing tiers for solo or agency‑scale practices
✗ Cons:
- −No native CRM integration—requires webhooks
- −Only text‑based—no voice or SMS support
- −Limited multilingual capabilities
- −Long‑term memory not available for anonymous widget visitors
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Ada Health
Best for: Clinics looking for a medical triage bot that can guide patients to the right level of care and provide preliminary assessments
Ada Health is a globally recognized symptom‑checker chatbot that helps patients identify potential health issues before they visit a clinic. The platform uses a conversational AI engine to ask a series of targeted questions and then generates a risk assessment. For physical therapy practices, Ada can triage patients by determining whether they need urgent care, a routine appointment, or self‑management advice. The bot is available via a web widget or mobile app and can be embedded into practice websites with minimal setup. Ada’s AI is trained on a vast medical knowledge base and complies with medical data privacy regulations, making it a trustworthy option for collecting preliminary patient information. It also integrates with popular EHR systems, enabling the intake data to flow directly into a patient’s electronic record. While Ada offers a free tier for basic use, larger practices can opt for a paid plan that includes advanced analytics, custom branding, and API access.
Key Features:
- Symptom‑checking conversational AI
- Risk assessment and triage
- Integration with EHR systems
- Data privacy compliant (HIPAA, GDPR)
- API access for custom integration
- Free tier with basic features
- Customizable branding options
- Analytics dashboard for patient trends
✓ Pros:
- +Highly accurate medical knowledge base
- +Supports data privacy compliance
- +Easy integration with EHRs
- +Free tier available
✗ Cons:
- −Limited to symptom checking—does not handle complex intake forms
- −No built‑in scheduling integration
- −Pricing can be high for advanced features
- −No native no‑code visual editor
Pricing: Free basic plan; paid plans start at $199/month (contact for pricing)
HealthTap
Best for: Physical therapy practices that want a comprehensive patient intake bot with telehealth capabilities and real‑time scheduling
HealthTap offers an AI‑powered virtual health assistant that connects patients with doctors and healthcare professionals. The platform provides a conversational interface that collects patient information, triages concerns, and schedules appointments. For physical therapy applications, HealthTap can ask preliminary questions about injuries, pain levels, and medical history, then route patients to the appropriate therapist or specialist. The bot is available as a web widget, mobile app, or integrated into existing patient portals. HealthTap’s AI is continuously trained on real conversations, ensuring that it stays updated with medical guidelines and practice protocols. The platform also includes a telehealth component, allowing patients to transition from chat to video consultation within the same interface. HealthTap offers a free tier with basic features, while the premium tier includes advanced analytics, custom branding, and API access.
Key Features:
- AI‑driven patient triage
- Appointment scheduling integration
- Telehealth video consultation
- Patient history collection
- Customizable branding
- API access for integration
- Analytics dashboard
- Free basic tier
- Premium tier with advanced features
✓ Pros:
- +Integrates scheduling and telehealth
- +Easy to use for patients
- +Provides analytics
- +Affordable premium plan
✗ Cons:
- −Limited customization of conversation flow
- −No native no‑code editor
- −Requires subscription for full features
- −Telehealth may require additional licensing
Pricing: Free basic plan; Premium starts at $39/month (contact for enterprise pricing)
Buoy Health
Best for: Clinics that need a quick triage tool to capture initial patient data and direct them to appropriate care levels
Buoy Health is a symptom‑assessment chatbot that guides patients through a series of questions to determine the seriousness of their health concerns. The platform uses AI to provide personalized recommendations, such as scheduling a visit to a physical therapist, seeking urgent care, or self‑managing at home. For physical therapy practices, Buoy can be embedded on clinic websites to capture initial patient details, triage severity, and suggest suitable appointment slots. The bot is built on a robust medical knowledge base and adheres to privacy regulations. It offers a free tier for basic use and a paid tier that includes advanced analytics, custom branding, and API integration for deeper workflow automation. Buoy’s AI is trained on thousands of medical conversations, ensuring that it can handle a wide range of injury scenarios.
Key Features:
- AI symptom assessment
- Triage and recommendation engine
- Customizable conversation flow
- Privacy‑compliant data handling
- API integration
- Free tier with basic features
- Paid tier with analytics and branding
- Can be embedded as a web widget
✓ Pros:
- +Free basic plan
- +Strong medical knowledge base
- +Easy embed
- +Privacy compliant
✗ Cons:
- −Limited to triage—does not handle scheduling
- −No native no‑code editor
- −Higher cost for advanced features
- −No telehealth integration
Pricing: Free basic tier; Paid tier starts at $199/month (contact for pricing)
Botcopy
Best for: Small to medium physical therapy practices that want a flexible, no‑code chatbot with strong integration capabilities
Botcopy is a no‑code chatbot builder that lets businesses create conversational AI for websites, landing pages, and customer support. The platform offers a visual drag‑and‑drop interface for designing conversation flows, integrating with CRM systems, and embedding the bot on any web page. For physical therapy practices, Botcopy can handle appointment requests, collect patient medical histories, and provide automated reminders. It supports integrations with Google Calendar, Calendly, and Zapier, enabling seamless scheduling and data transfer. Botcopy also offers a library of pre‑built templates tailored to healthcare, including intake and triage flows. The platform provides a free plan with limited features, while the paid plans unlock additional conversation steps, branding, and advanced integrations.
Key Features:
- No‑code visual conversation builder
- Drag‑and‑drop flow design
- CRM and scheduling integrations (Google Calendar, Calendly, Zapier)
- Healthcare intake templates
- Custom branding
- API access
- Analytics dashboard
- Free plan with limited usage
✓ Pros:
- +Intuitive visual editor
- +Wide range of integrations
- +Customizable templates
- +Affordable plans
✗ Cons:
- −Limited advanced AI features (e.g., RAG or knowledge graph)
- −No built‑in long‑term memory
- −No native AI course builder
- −Requires external CRM for full workflow
Pricing: Free plan available; Starter $49/month; Pro $149/month; Enterprise custom pricing
Conclusion
Choosing the right patient intake bot can transform the way your physical therapy practice interacts with patients—from the moment they land on your website to the first face‑to‑face session. AgentiveAIQ stands out with its no‑code visual editor, dual knowledge base, and secure hosted pages, making it the ideal solution for practices that want a highly customizable, feature‑rich bot without a heavy development burden. If you prefer a medical triage focus, Ada Health and Buoy Health offer robust symptom‑checking capabilities, while HealthTap adds telehealth and scheduling integration. Botcopy provides a flexible, no‑code builder for those who want to quickly set up intake flows and integrate with existing tools. Evaluate each platform against your specific workflow needs, data privacy requirements, and budget, and then pilot the solution that best fits your clinic’s growth strategy. Remember, the right bot not only saves time but also enhances patient satisfaction and improves clinical outcomes. Contact the vendors today to request a demo or start a free trial, and take the first step toward a smarter, more efficient intake process.