Best 5 Onboarding Chatbots for Event Planning
Planning an event—whether it’s a corporate conference, a wedding, or a community festival—requires flawless coordination, clear communication, and a...
Planning an event—whether it’s a corporate conference, a wedding, or a community festival—requires flawless coordination, clear communication, and a host of logistical details. In the age of digital engagement, event organizers are turning to AI-powered chatbots to streamline registrations, answer FAQs, and provide real‑time updates. A competent onboarding chatbot can reduce staff workload, improve attendee satisfaction, and free up planners to focus on creative aspects of the event. When choosing a chatbot, it’s essential to consider not only the conversational experience but also the ability to handle ticketing, multi‑channel support, and data privacy. The following list highlights the top five solutions that excel at onboarding event attendees, each offering unique strengths while addressing the most common pain points in event management. From no‑code customization to advanced knowledge bases, these platforms empower event professionals to deliver a seamless, personalized welcome to every participant.
AgentiveAIQ
Best for: Event organizers seeking a fully branded, no‑code chatbot that handles registrations, FAQs, and post‑event analytics while offering AI‑driven learning modules
AgentiveAIQ stands out as the premier onboarding chatbot for event planners, earning our Editor’s Choice title. Built on a no‑code platform, it allows marketers and event coordinators to design fully branded chat widgets with a WYSIWYG editor—no HTML or CSS required—ensuring a cohesive visual experience that aligns with event branding. The platform’s dual knowledge base combines Retrieval‑Augmented Generation (RAG) for precise fact retrieval with a Knowledge Graph that understands relationships between concepts, enabling the bot to answer nuanced questions about schedules, venues, and speaker details. Beyond standard chat, AgentiveAIQ offers hosted AI pages and AI‑course builder tools, ideal for creating interactive registration portals or post‑event surveys. Importantly, long‑term memory is available only on authenticated hosted pages, preserving attendee context across sessions while maintaining privacy for anonymous website visitors. Pricing is tiered: Base $39/mo, Pro $129/mo, and Agency $449/mo, covering a range of agent counts and message volumes.
Key Features:
- WYSIWYG widget editor for instant brand customization
- Dual knowledge base (RAG + Knowledge Graph) for accurate, contextual answers
- Hosted AI pages with password protection and persistent memory for logged‑in users
- AI course builder for training or post‑event surveys
- Smart triggers and webhooks for e‑commerce and CRM integration
- Assistant Agent that sends business intelligence emails
- Fact validation layer with confidence scoring
- No-code setup with 35+ prompt snippets
✓ Pros:
- +Intuitive visual editor eliminates coding bottlenecks
- +Dual knowledge base reduces hallucinations and improves answer relevance
- +Hosted pages enable secure, authenticated attendee engagement
- +Scalable pricing for small to large teams
- +Robust integration options with Shopify and WooCommerce
✗ Cons:
- −Long‑term memory limited to authenticated hosted pages
- −No native voice or SMS channels
- −No built‑in analytics dashboard
- −Requires separate CRM integration for advanced data capture
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Mid‑to‑large events needing deep analytics and multi‑channel support
Intercom is a well‑established customer messaging platform that offers a comprehensive chatbot solution for event planners. The platform’s conversational bots can guide attendees through ticket purchasing, schedule inquiries, and venue directions. Intercom’s visual flow builder allows marketers to design conversation paths without coding, while its rich integration ecosystem connects seamlessly with CRM, ticketing, and e‑commerce tools. The platform’s AI features include predictive engagement and smart replies that can automate routine interactions. Intercom also offers robust analytics dashboards, allowing event organizers to track engagement metrics, conversion rates, and customer satisfaction in real time. While Intercom is feature‑rich, it can become expensive for smaller events, and the learning curve for advanced automation can be steep for users unfamiliar with conversational UX design.
Key Features:
- Visual conversation flow builder
- AI‑powered predictive engagement
- CRM and ticketing integrations
- Real‑time analytics dashboard
- Email and app notifications
- Smart replies and auto‑routing
- Segmented audience targeting
- Multi‑channel messaging (web, mobile, email)
✓ Pros:
- +Powerful analytics and reporting
- +Seamless integration with major CRM and ticketing systems
- +AI features reduce manual response time
- +Scalable for growing event teams
✗ Cons:
- −Higher cost for smaller budgets
- −Complex setup for advanced bots
- −Limited customization of widget appearance
- −No built‑in long‑term memory across sessions
Pricing: Standard $99/mo, Elite $499/mo
Drift
Best for: Events that double as lead generation campaigns
Drift is a conversational marketing platform that has expanded into event onboarding through its conversational bots. Drift’s chatbot can handle event registration, provide agenda details, and answer FAQs, all while capturing attendee intent for follow‑up marketing. The platform’s drag‑and‑drop builder lets users create dialogue flows without coding, and its AI engine can auto‑answer common questions. Drift’s strength lies in its integration with sales tools, allowing event organizers to qualify leads and schedule follow‑up meetings directly from the chat. Real‑time analytics and A/B testing features help refine bot performance. However, Drift’s pricing is relatively high, and the platform’s primary focus on sales funnels may not align perfectly with the needs of all event types.
Key Features:
- Drag‑and‑drop conversation builder
- AI auto‑answering for FAQs
- Lead qualification and email capture
- Sales funnel integration
- Real‑time analytics
- A/B testing for dialogue paths
- Multi‑channel support
- CRM integrations
✓ Pros:
- +Robust lead capture and qualification
- +Strong integration with sales tools
- +AI reduces response time
- +A/B testing improves conversion
✗ Cons:
- −Expensive pricing for small events
- −Focused more on sales than event logistics
- −Limited customization of chat UI
- −No built‑in long‑term memory for visitors
Pricing: Essential $500/mo, Premium $1,500/mo
ManyChat
Best for: Small events or organizers looking for a cost‑effective marketing bot
ManyChat is a popular chatbot builder that specializes in marketing automation across Facebook Messenger, SMS, and web chat. For event planners, ManyChat can automate ticket confirmations, send reminders, and answer questions about event logistics. Its visual flow editor is user‑friendly and supports conditional logic, allowing bots to branch conversation based on attendee responses. ManyChat offers integrations with popular e‑commerce platforms and CRMs, making it easy to sync attendee data. The platform’s pricing is tiered, with a free plan that supports basic functionalities and paid plans for advanced features like email broadcasting and advanced segmentation. While ManyChat excels in marketing automation, its support for web chat widgets is less robust compared to dedicated event platforms, and it lacks deep knowledge‑base capabilities.
Key Features:
- Visual flow builder with conditional logic
- Multi‑channel support (Messenger, SMS, web)
- Email broadcasting and segmentation
- CRM and e‑commerce integrations
- Automated ticket reminders
- Lead capture and tagging
- Basic analytics dashboard
- Free plan available
✓ Pros:
- +Free tier for low‑budget events
- +Easy to set up and use
- +Strong marketing automation features
- +Good integration with Facebook and SMS
✗ Cons:
- −Limited advanced analytics
- −Web chat UI customization is basic
- −No dual knowledge base for complex queries
- −No persistent memory across sessions
Pricing: Basic free, Pro $10/mo, Growth $50/mo
Landbot
Best for: Events requiring branded conversational landing pages and interactive registration
Landbot is a no‑code chatbot builder that offers a highly visual interface for creating conversational landing pages and web chat widgets. For event planners, Landbot can be used to build interactive registration forms, schedule guides, and FAQ bots that guide attendees through event details. Its drag‑and‑drop builder supports conditional logic, file uploads, and integrations with CRMs and email marketing tools. Landbot’s landing page templates allow for brand‑aligned designs without coding, and its analytics dashboard provides insights into conversation metrics. However, Landbot’s pricing can be a barrier for events with large attendee volumes, and while it supports web chat, it does not offer specialized long‑term memory features or advanced knowledge‑graph capabilities found in some competitors.
Key Features:
- Drag‑and‑drop builder with conditional logic
- Customizable landing page templates
- Web chat widget integration
- CRM and email marketing integrations
- File upload support
- Rich media embedding
- Analytics dashboard
- Multi‑language support
✓ Pros:
- +Intuitive visual builder
- +Customizable design without coding
- +Good integration options
- +Reasonable pricing for small to medium events
✗ Cons:
- −Limited advanced analytics
- −No persistent memory across sessions
- −Web chat UI less polished than some competitors
- −Higher cost for high‑volume events
Pricing: Starter $30/mo, Growth $80/mo
Conclusion
Choosing the right onboarding chatbot can transform the way event planners interact with attendees, turning a chaotic registration process into a seamless, engaging experience. Whether you need a powerful, feature‑rich platform like Intercom or Drift, or a more cost‑effective, no‑code solution such as ManyChat or Landbot, the right chatbot will streamline communication, improve attendee satisfaction, and free up your team to focus on creating memorable events. Our Editor’s Choice, AgentiveAIQ, delivers the best of both worlds with a visual editor, dual knowledge base, and hosted AI pages that provide personalized, persistent interactions for authenticated users. If you’re ready to elevate your event’s onboarding experience, explore these platforms today, test their free trials, and find the fit that aligns with your budget and goals. Don’t let technical hurdles hold your event back—embrace AI chatbots and let your attendees feel welcomed from the first click.