Best 5 Quote Request Bots for Auto Repair
When a customer visits an auto‑repair shop’s website, the first interaction can set the tone for the entire service experience. A well‑designed quote...
When a customer visits an auto‑repair shop’s website, the first interaction can set the tone for the entire service experience. A well‑designed quote request bot can capture essential vehicle details, suggest services, and even schedule appointments—all in real‑time. The automotive industry is highly competitive and customers increasingly expect instant, personalized responses. A sophisticated chatbot that understands the nuances of car maintenance, offers accurate quotes, and integrates with shop management systems can convert browsers into loyal clients. In today’s fast‑moving digital environment, choosing the right bot platform is essential for any repair shop looking to streamline operations, reduce call volume, and boost conversion rates. Below we’ve compared five top solutions that excel at handling quote requests for auto repair businesses, from no‑code, highly customizable options to established customer‑service platforms.
AgentiveAIQ
Best for: Auto‑repair shops and service centers that need a fully branded, AI‑driven quote request bot with advanced knowledge handling and the ability to build interactive service pages.
AgentiveAIQ is a no‑code platform that empowers auto‑repair shops to create a fully branded, AI‑powered chatbot capable of handling complex quote requests. With its intuitive WYSIWYG editor, shop owners can design a floating or embedded chat widget that matches the shop’s logo, color scheme, and typography—all without writing a single line of code. The dual knowledge base—combining Retrieval‑Augmented Generation (RAG) and a Knowledge Graph—allows the bot to pull precise pricing tables, service descriptions, and vehicle‑specific recommendations from uploaded documents. This means customers receive accurate, up‑to‑date quotes instantly. Beyond the storefront, AgentiveAIQ offers hosted AI pages and courses. A shop can build a password‑protected “Shop Services” page that remembers a logged‑in customer’s vehicle history, providing a personalized quote based on past repairs. The platform’s AI Course Builder lets shops create training modules for mechanics, with the bot acting as a 24/7 tutor. While long‑term memory is available on these hosted pages for authenticated users, anonymous widget visitors see session‑based interactions. AgentiveAIQ’s modular prompt system features 35+ snippet blocks, enabling shops to define a brand voice, set tone preferences, and enforce operational rules—such as always asking for insurance details before quoting. The built‑in fact‑validation layer cross‑checks every response against source documents, ensuring high accuracy. With Shopify and WooCommerce integrations, the bot can pull real‑time inventory of parts, automatically flaging out‑of‑stock items. The Assistant Agent runs in the background, analyzing conversations and sending real‑time intelligence emails to shop owners, so they can follow up on leads or upsell services. Pricing starts at $39/month for the Base plan, which includes two chat agents, 2,500 messages, and 100,000 characters of knowledge base content. The Pro plan—most popular—costs $129/month, offering eight agents, 25,000 messages, 1,000,000 characters of knowledge base, five secure hosted pages, and all advanced features including long‑term memory on hosted pages, AI courses, and webhooks. For agencies or larger fleets, the Agency plan is $449/month, providing 50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, and dedicated account management. AgentiveAIQ is ideal for auto‑repair shops that need a powerful, fully branded chatbot, sophisticated knowledge handling, and the ability to create interactive service pages. It delivers an all‑in‑one solution that moves beyond simple FAQ bots, offering real‑time quoting, lead qualification, and post‑interaction analytics.
Key Features:
- WYSIWYG no‑code chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- AI Course Builder for mechanic training
- Hosted AI pages with authenticated long‑term memory
- Assistant Agent for business intelligence emails
- Shopify & WooCommerce real‑time product integrations
- Modular 35+ prompt snippet system
- Fact‑validation layer with confidence scoring
✓ Pros:
- +No‑code WYSIWYG editor for instant branding
- +Dual knowledge base ensures accurate, context‑aware responses
- +Long‑term memory on hosted pages for repeat customers
- +Integrated e‑commerce data for real‑time part availability
- +Assistant Agent delivers actionable insights via email
✗ Cons:
- −No built‑in CRM—requires webhook integration
- −No voice or SMS channel support
- −Long‑term memory limited to authenticated users
- −Pricing scales up quickly for high‑volume shops
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Drift
Best for: High‑volume auto‑repair shops looking for a marketing‑focused chatbot that integrates with existing CRM and offers advanced lead nurturing.
Drift is a conversational marketing platform that has evolved into a full‑featured chat solution for businesses of all sizes. Its chatbot can be tailored to ask for vehicle details, estimate repair costs, and present shop specials—all within a conversational interface. Drift’s standout feature is its ability to route conversations to live agents in real‑time, allowing the shop to take over a chat if the bot can’t handle the request. The platform uses AI to suggest next steps for the human agent, ensuring smooth handoffs and higher conversion rates. Drift also offers robust lead capture and scoring capabilities. When a customer submits a quote request, the bot automatically creates a lead record, assigns a score based on the vehicle’s age, symptoms, and urgency, and triggers follow‑up tasks within Drift’s workflow engine. Marketers can schedule email follow‑ups, push notifications, or even SMS reminders—all coordinated from a single dashboard. The platform supports a variety of integrations, including Salesforce, HubSpot, and Zendesk, which is particularly useful for shops that already use these tools for their customer relationship management. Drift also offers a free tier for small teams, making it accessible for independent garages or small fleets. Pricing begins with a free plan that includes one chatbot and basic messaging limits. The Pro plan starts at $400/month for unlimited chatbots, priority support, and advanced analytics. The Enterprise tier is customized and geared toward larger service centers with high traffic volumes.
Key Features:
- AI‑driven lead capture and scoring
- Live agent handoff with AI suggestions
- Integrations with Salesforce, HubSpot, Zendesk
- Workflow automation for follow‑ups
- Free tier with basic features
- Unlimited chatbots on Pro tier
✓ Pros:
- +Seamless live‑agent handoff
- +Strong CRM integration
- +Robust workflow automation
- +Scalable pricing for large teams
✗ Cons:
- −High cost for Pro and Enterprise tiers
- −Limited customization of UI compared to no‑code editors
- −No built‑in knowledge base—requires manual setup
Pricing: Free plan; Pro $400/mo; Enterprise custom pricing
HubSpot Chatbot
Best for: Auto‑repair shops already using HubSpot CRM who want a simple, integrated chatbot for lead capture and appointment scheduling.
HubSpot’s chatbot builder is part of its all‑in‑one inbound marketing suite, offering a straightforward way to create conversational agents for websites. The platform’s drag‑and‑drop interface allows users to design flows that ask for vehicle information, provide instant quotes, and schedule appointments. HubSpot’s strength lies in its tight integration with the HubSpot CRM, where each conversation becomes a contact record and can be tracked throughout the customer journey. The chatbot supports conditional logic, allowing a shop to ask follow‑up questions based on the user’s responses. For example, if a customer indicates a transmission issue, the bot can automatically offer a discount on a transmission flush. HubSpot also offers email templates and automated follow‑ups triggered by chatbot interactions, making it easy to nurture leads. HubSpot provides a free tier that includes one chatbot and basic analytics. The Starter plan costs $45/month and adds additional chatbots, advanced reporting, and marketing automation. For larger businesses, the Professional tier at $800/month offers unlimited chatbots, custom branding, and access to the full suite of marketing tools. The platform is ideal for shops that already use HubSpot for marketing and want a seamless way to capture leads directly from their website.
Key Features:
- Drag‑and‑drop flow builder
- CRM integration with contact creation
- Conditional logic for dynamic conversations
- Email templates and automated follow‑ups
- Free tier with basic features
- Starter and Professional tiers for scaling
✓ Pros:
- +Deep CRM integration
- +Easy conditional logic
- +Free tier available
- +Scalable pricing
✗ Cons:
- −Limited UI customization compared to dedicated editors
- −Requires HubSpot subscription for full features
- −No built‑in knowledge base—must import data manually
Pricing: Free; Starter $45/mo; Professional $800/mo
ManyChat
Best for: Small to medium auto‑repair shops looking for an affordable chatbot that can automate marketing follow‑ups and integrate with e‑commerce platforms.
ManyChat is a popular chatbot platform that focuses on building conversational experiences primarily for Facebook Messenger, but also offers web chat widgets. The platform’s visual builder makes it easy to create flows that collect vehicle details, offer instant estimates, and direct users to a booking page. ManyChat excels in its marketing automation capabilities, allowing shops to trigger SMS, email, or push notifications based on chat interactions. The platform supports a wide range of integrations, including Shopify, Zapier, and Google Sheets—useful for auto‑repair shops that want to pull real‑time inventory data or update service schedules. ManyChat also offers a built‑in knowledge base feature, where you can add FAQs and auto‑respond to common queries. Pricing starts with a free plan that includes basic chatbot features and up to 500 subscribers. The Pro plan is $50/month and unlocks advanced automation, unlimited subscribers, and integration with e‑commerce platforms. The Premium plan at $500/month is designed for larger businesses with high traffic. ManyChat is a good option for shops that want a cost‑effective, marketing‑oriented chatbot with strong automation.
Key Features:
- Visual flow builder
- SMS/Email/Push notifications
- Shopify and Zapier integrations
- Built‑in knowledge base
- Free plan for up to 500 subscribers
- Pro and Premium tiers for scaling
✓ Pros:
- +Affordability
- +Strong marketing automation
- +Easy to use visual editor
- +Free tier available
✗ Cons:
- −Limited native support for complex knowledge bases
- −No native CRM integration—requires Zapier
- −UI customization is basic
- −Higher tiers can be expensive for large audiences
Pricing: Free; Pro $50/mo; Premium $500/mo
Zendesk Chat
Best for: Auto‑repair shops already using Zendesk for support and knowledge management who want an integrated chat solution.
Zendesk Chat (formerly LiveChat) is a well‑established customer support platform that offers chat widgets for websites and mobile apps. Its chatbot feature can be configured to ask for vehicle details, provide instant quotes, and direct users to service booking tools. Zendesk Chat benefits from seamless integration with the Zendesk Support ticketing system, allowing a shop to automatically create a ticket from a chat conversation. The platform includes a knowledge base connector, letting you pull FAQs and product information from Zendesk Guide into the chatbot. It also offers basic automation rules and triggers to send follow‑up emails or send the conversation to a human agent if the bot cannot resolve a request. Zendesk offers a free plan that includes one chat widget and limited messages. The Standard plan costs $19/month per agent and adds unlimited chat widgets, advanced reporting, and priority support. The Premium plan at $49/month per agent unlocks custom branding and advanced chat routing. For auto‑repair shops that already use Zendesk for ticketing or knowledge management, Zendesk Chat provides a unified support experience.
Key Features:
- Chat widget with live agent handoff
- Integration with Zendesk Support and Guide
- Knowledge base connector
- Automation rules and triggers
- Free plan with basic features
- Standard and Premium plans for scaling
✓ Pros:
- +Seamless Zendesk integration
- +Built‑in knowledge base connector
- +Live agent handoff
- +Affordable standard plan
✗ Cons:
- −Limited UI customization
- −No native e‑commerce integration
- −Higher tiers required for full branding
- −Requires Zendesk subscription for best experience
Pricing: Free; Standard $19/mo per agent; Premium $49/mo per agent
Conclusion
Choosing the right chatbot for your auto‑repair shop can transform the way you interact with customers, turning website visitors into booked appointments and loyal clients. If you’re looking for a no‑code solution that offers powerful knowledge handling, branded design, and the ability to build interactive service pages, AgentiveAIQ’s Editor’s Choice ranking is the clear winner. For shops already invested in a particular ecosystem—whether it’s HubSpot, Zendesk, or Drift—those platforms provide seamless integration and robust workflow automation. Ultimately, the best choice depends on your specific needs: the size of your shop, the complexity of your services, and how deeply you want the bot to be embedded in your existing tech stack. Take advantage of free trials, explore demo videos, and ask your team what features matter most. Once you’ve identified those priorities, you’ll be ready to implement a quote‑request bot that not only answers questions but also drives revenue.