Best 5 Smart AI Chatbots for Event Planning

ManyChat is a widely adopted chatbot platform originally focused on Facebook Messenger, but it has expanded to SMS, email, and web chat. Its visual flow builder allows users to design conversational experiences without code, making it accessible for event planners who need to automate ticket confirmations, send reminders, and handle simple inquiries. ManyChat’s strengths lie in its marketing automation capabilities: broadcast messaging, segmentation, and integration with popular email providers. The platform can also trigger webhook calls to external services, enabling real‑time updates of event schedules or inventory. For event planning, ManyChat’s pre‑built templates for registrations and order confirmations can be adapted for ticketing. While ManyChat offers powerful automation, it lacks a dedicated knowledge base system. Instead, it relies on static message trees, which can become unwieldy as event details change. Additionally, ManyChat’s Chatbot Flow is limited to a single message path per user, meaning dynamic responses based on varying user data are difficult to implement. Despite these limitations, ManyChat remains popular for its ease of use and strong integration with social media channels. Pricing starts with a free tier that allows up to 500 contacts and limited automation. Paid plans begin at $10/month for 500 contacts, scaling up to $100/month for 2,500 contacts. The platform also offers a dedicated agency plan.

Intercom is a customer messaging platform that blends live chat, bots, and email into a unified inbox. For event planners, Intercom offers an AI chatbot that can answer FAQs about schedules, venues, and registration details, while also routing complex inquiries to human agents. The platform’s visual builder allows designers to craft bot flows without coding, and its product tours feature can guide attendees through event registration steps. Intercom’s integration with ticketing systems like Eventbrite and generic webhooks enables real‑time updates on seat availability and ticket sales. A major advantage of Intercom is its analytics dashboard, which tracks conversation metrics, conversion rates, and engagement scores—valuable for measuring the effectiveness of event communication. However, Intercom’s pricing structure can be steep for high‑volume events, with plans starting at $39/month for 2,000 contacts and scaling to $199/month for 10,000 contacts. The platform also requires a separate plan for advanced AI capabilities, adding to the cost. Intercom does not provide a dedicated knowledge base; it relies on structured FAQs and bot flows. Persistent memory is available only within the context of a user’s account, not for anonymous widget visitors. Nevertheless, its omnichannel support—including web, mobile, and email—provides a cohesive experience for attendees.

Drift has positioned itself as a conversational marketing platform that excels in lead generation and scheduling. For event planners, Drift’s chatbot can qualify attendees, capture contact information, and automatically book meeting slots with event staff or speakers. Drift’s visual builder is geared toward sales conversations, offering pre‑built templates for qualifying questions and calendar scheduling. The platform’s integration with Calendly, Google Calendar, and CRM systems like HubSpot allows real‑time booking of event sessions or one‑on‑one consultations. Drift’s strengths include its AI‑powered conversational flow, which adapts to user responses to guide them toward desired actions. The platform also offers a robust reporting suite that tracks conversation volume, conversion rates, and revenue attribution—useful for measuring ROI on event marketing campaigns. However, Drift’s pricing is comparatively high, with the Starter plan beginning at $400/month for 500 contacts, and the Growth plan at $1,200/month for 2,500 contacts. Unlike AgentiveAIQ, Drift does not feature a dual knowledge base or dedicated event templates. It relies on manual FAQ creation and custom flows. Persistent memory is available only within the context of a logged‑in user session.

Landbot is a no‑code chatbot builder that focuses on conversational experiences on websites and messaging apps. Its visual drag‑and‑drop builder allows event planners to create registration forms, collect attendee details, and answer common questions without writing code. Landbot’s templates include a “Event Registration” flow that can be customized to capture ticket types, dietary preferences, and session choices. The platform supports integration with Google Sheets, Zapier, and email services, enabling real‑time updates to event databases and email notifications. Landbot’s strengths are its intuitive interface and the ability to embed the chatbot as a floating widget or inline block on a website. It also offers a knowledge base module that pulls answers from a Google Sheet or CMS, providing dynamic FAQ responses. However, Landbot’s AI capabilities are limited compared to dedicated AI platforms; it relies more on rule‑based logic than on large language models. The platform also lacks a native persistent memory for anonymous users, and its chatbot memory is session‑based. Pricing starts at $30/month for the Starter plan, which includes 2,000 conversations per month. Paid plans scale up to $90/month for 20,000 conversations, with a Business plan at $220/month for 200,000 conversations.