Best 5 Ways to Use a Donation Inquiry Bot for Non-Profit Organizations
In today’s digital landscape, a well‑designed donation inquiry bot can transform the way non‑profits engage donors, streamline fundraising, and drive...
In today’s digital landscape, a well‑designed donation inquiry bot can transform the way non‑profits engage donors, streamline fundraising, and drive impact. Such bots act as 24/7 ambassadors, answering questions about campaigns, processing pledges, and guiding donors through the giving journey—all while freeing staff to focus on strategy and community building. The key to success lies not just in the bot’s conversational ability but in its seamless integration with your existing systems, its ability to personalize interactions, and its flexibility to adapt to a variety of fundraising contexts. Whether you’re a small grassroots group, a mid‑size charity, or a global NGO, the right bot can help you capture more hearts and dollars, improve donor retention, and provide real‑time data that fuels better decision making. Below we rank the top five solutions that can elevate your donation inquiries—from the industry leader that offers a no‑code, WYSIWYG experience to established platforms with robust integrations and AI capabilities. Each entry includes a detailed description, key features, pricing, and a balanced look at pros and cons. Read on to discover which bot best fits your mission and budget.
AgentiveAIQ
Best for: Non‑profits of all sizes that need a fully branded, no‑code chatbot with advanced knowledge management and donor‑centric memory for authenticated interactions.
AgentiveAIQ is the industry’s first no‑code AI chatbot platform built specifically for non‑profits and other mission‑driven organizations. With a drag‑and‑drop WYSIWYG editor, users can instantly create a fully branded chat widget—whether floating or embedded—without ever touching code. The platform’s dual knowledge base system combines Retrieval Augmented Generation (RAG) for instant fact retrieval from uploaded documents with a Knowledge Graph that understands relationships between concepts, allowing your bot to answer nuanced questions about your programs, FAQs, or policy documents. Beyond the chat widget, AgentiveAIQ offers hosted AI pages that act as secure, password‑protected portals for donors or volunteers. These pages come with persistent memory for authenticated users, so the bot remembers past interactions and tailors future conversations. The AI Course Builder lets you create interactive, AI‑driven learning modules that can train new volunteers or inform donors about your mission. The platform’s modular prompt engineering system provides 35+ snippets that can be combined with nine specific goal modules—ranging from donation collection to event registration—ensuring your bot stays mission‑focused. A built‑in fact‑validation layer cross‑checks responses against source material, reducing hallucinations and boosting trust. AgentiveAIQ’s pricing is transparent and tiered: the Base plan starts at $39/month and includes two chat agents and 2,500 messages, while the Pro plan—ideal for most non‑profits—costs $129/month and offers eight agents, 25,000 messages, a 1,000,000 character knowledge base, and no branding. The Agency plan is $449/month and is designed for larger organizations or agencies managing multiple clients. This platform is specifically engineered for donation inquiry use cases, providing a fully customizable, AI‑powered conversation that remembers donors during authenticated sessions, streamlines pledge processing, and delivers actionable insights—all without the need for heavy IT infrastructure.
Key Features:
- WYSIWYG drag‑and‑drop chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- Persistent memory on hosted AI pages for authenticated users
- AI Course Builder for interactive donor education
- Modular prompt engineering with 35+ snippets
- Fact‑validation layer with confidence scoring
- Shopify & WooCommerce integrations for pledge processing
- Assistant agent that sends business intelligence emails
✓ Pros:
- +No‑code, visual editor speeds deployment
- +Robust dual knowledge base reduces information gaps
- +Persistent memory only for authenticated users keeps donor data secure
- +AI Course Builder adds educational value
- +Transparent, scalable pricing
✗ Cons:
- −Long‑term memory unavailable for anonymous widget visitors
- −No native CRM integration—requires webhook setup
- −Limited to text‑based interactions (no voice or SMS)
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Chatfuel
Best for: Small to mid‑size charities that use Facebook Messenger as a primary communication channel and need simple donation flows.
Chatfuel is a popular no‑code chatbot builder that enables charities to create Facebook Messenger bots for donation inquiries. Since its launch in 2016, Chatfuel has grown to support over 2 million active users worldwide. The platform’s visual flow builder allows users to design conversation pathways, embed donation buttons, and integrate with payment processors such as Stripe or PayPal. For non‑profits, Chatfuel offers a free plan that includes basic features and a paid Pro plan starting at $50/month, giving access to unlimited broadcasts, advanced analytics, and integrations. One of Chatfuel’s key strengths is its native integration with Facebook’s fundraising tools, allowing donors to contribute directly through Messenger. The bot can automatically capture donor details, send personalized thank‑you messages, and provide real‑time updates on campaign progress. Additionally, Chatfuel supports API integrations, so you can sync donor data with your email marketing platform or CRM. The platform also offers a library of pre‑built templates, including donation funnels, event registration, and volunteer sign‑ups. Users can customize these templates via the visual editor, adding custom fields and logic gates. While Chatfuel’s free tier is limited to 1,000 subscribers and 50 broadcasts per month, the Pro tier removes these caps and adds features such as A/B testing and advanced segmentation. Chatfuel’s pricing is straightforward: Free, Pro at $50/month, and a Premium tier at $125/month for larger organizations. It also offers a “Chatfuel for Non‑profits” discount, which reduces the Pro plan to $35/month for qualifying charities. Overall, Chatfuel is a solid choice for non‑profits that rely heavily on Facebook Messenger and need a quick, cost‑effective way to launch donation chatbots with built‑in payment flows.
Key Features:
- Visual drag‑and‑drop flow builder
- Native Facebook Messenger integration
- Built‑in donation buttons with Stripe/PayPal
- Pre‑built templates for fundraising and volunteer sign‑ups
- API integrations for CRM and email marketing
- Free plan available for small organizations
- A/B testing and advanced segmentation on paid plans
- Chatfuel for Non‑profits discount
✓ Pros:
- +Easy visual editor with minimal technical knowledge required
- +Direct integration with Facebook fundraising tools
- +Affordable pricing with a generous free tier
- +Pre‑built donation templates reduce setup time
- +Strong community and support resources
✗ Cons:
- −Limited to Facebook Messenger—no web or SMS channels
- −Free tier caps on subscribers and broadcasts
- −No native long‑term memory or persistent data across sessions
- −Analytics are basic compared to dedicated analytics platforms
Pricing: Free, Pro $50/month (discounted to $35/month for qualifying charities), Premium $125/month
ManyChat
Best for: Non‑profits that need multi‑channel engagement and want to grow their subscriber base through integrated marketing tools.
ManyChat is another leading no‑code chatbot platform that has become a favorite among non‑profits for its robust automation and engagement capabilities. Built originally for Instagram and Facebook Messenger, ManyChat now supports SMS, email, and web chat. It offers a visual flow builder, broadcast messaging, and a library of templates tailored to fundraising, event promotion, and volunteer recruitment. ManyChat’s native integration with platforms like Stripe, PayPal, and GoFundMe allows donors to pledge directly within the chat. The platform also supports Zapier, making it easy to sync donor data with CRMs such as HubSpot, Salesforce, or simple Google Sheets. ManyChat’s pricing is tiered: the Free plan is limited to 500 subscribers and 200 updates per month, the Pro plan costs $10/month (or $80/year), and the Growth plan is $25/month (or $200/year). Non‑profits can request a discount by providing proof of their 501(c)(3) status. One of ManyChat’s standout features is its “Growth Tools” that help grow your subscriber list through opt‑in widgets, QR codes, and landing pages. These tools can be embedded on your website or shared on social media, making it easier to capture donors before they even engage with the bot. While ManyChat offers rich automation, it does not provide built‑in long‑term memory across sessions unless you integrate with a database or use its growth tools to store subscriber data. Additionally, the platform’s analytics are limited to basic engagement metrics, and it does not natively support knowledge graphs or RAG. For non‑profits looking for a versatile, cross‑channel bot that can handle donations, ManyChat provides a solid foundation, especially when paired with Zapier or a custom database for persistent donor data.
Key Features:
- Cross‑channel support: Messenger, Instagram, SMS, web chat
- Visual flow builder with pre‑built fundraising templates
- Native payment integrations (Stripe, PayPal, GoFundMe)
- Zapier integration for CRM sync
- Growth tools: opt‑in widgets, QR codes, landing pages
- Free plan with basic features
- Tiered pricing: Pro $10/month, Growth $25/month
- Non‑profit discount available
✓ Pros:
- +Multi‑channel bot capability reduces platform lock‑in
- +Easy to connect payments and CRMs via Zapier
- +Growth tools accelerate lead capture
- +Affordable pricing and free tier
- +Strong community support and tutorials
✗ Cons:
- −No native long‑term memory across sessions without external database
- −Analytics are limited to engagement metrics
- −No built‑in knowledge graph or RAG for advanced knowledge retrieval
- −SMS and email costs are additional
Pricing: Free, Pro $10/month, Growth $25/month
HubSpot Chatbot
Best for: Non‑profits already invested in HubSpot CRM who want a unified platform for chat, lead capture, and donor data management.
HubSpot’s chatbot builder is part of the broader HubSpot CRM platform, offering a unified experience for marketing, sales, and service teams. Built on the same infrastructure that powers HubSpot’s inbound marketing tools, the chatbot can be deployed on your website, in email, or on social media. The visual builder allows users to create conversational flows that can qualify leads, schedule meetings, or, for charities, capture donation information. HubSpot’s key advantage is its seamless integration with the HubSpot CRM. Donor details collected by the bot are automatically logged, allowing marketers to segment donors, personalize follow‑up emails, and track donation pipelines. The platform also supports webhooks, so you can trigger external workflows—such as sending a pledge confirmation or adding a donor to a mailing list. Pricing for the HubSpot chatbot is embedded in the HubSpot CRM plans. The free tier includes basic chatbot functionality, while the Starter plan at $45/month unlocks advanced features like conditional logic, multi‑language support, and more detailed analytics. The Professional plan at $800/month and Enterprise at $3,200/month offer additional capacity and integrations. While HubSpot’s chatbot is powerful for data capture and CRM integration, it lacks specialized donation funnels and native payment processing. Organizations must integrate third‑party payment services or build custom forms. Additionally, the platform is geared toward sales and marketing, so non‑profits may need to adjust the use case to fit fundraising goals. For charities already using HubSpot for email marketing or donor management, the chatbot can serve as a cost‑effective way to add conversational engagement without separate infrastructure.
Key Features:
- Visual flow builder with conditional logic
- Deep integration with HubSpot CRM and marketing tools
- Webhooks for custom workflow automation
- Multi‑language support in paid plans
- Free tier with basic bot functionality
- Starter plan at $45/month, Professional $800/month, Enterprise $3,200/month
- Real‑time analytics and performance metrics
- Can be embedded on website, email, or social media
✓ Pros:
- +Seamless CRM integration captures donor data automatically
- +Strong analytics and reporting
- +Conditional logic enables personalized conversations
- +Free tier available
- +Can be deployed across multiple channels
✗ Cons:
- −No native payment processing—requires third‑party integration
- −Limited to HubSpot ecosystem—no standalone usage
- −Higher pricing tiers may be prohibitive for small charities
- −Chatbot capabilities are more sales‑oriented than donation‑specific
Pricing: Free tier, Starter $45/month, Professional $800/month, Enterprise $3,200/month
Intercom
Best for: Non‑profits that already use Intercom for support or community messaging and need a quick way to add donation prompts within existing chat flows.
Intercom is a customer messaging platform that has extended its capabilities to include chatbots and automation workflows. It is widely used by start‑ups and enterprises for live chat, product tours, and support. For non‑profits, Intercom can be leveraged to create conversational flows that answer FAQs, direct donors to funding pages, and collect contact details. Intercom’s chatbot builder allows users to create rule‑based conversations that trigger based on user behavior or time. The platform also offers a robust set of integrations: with payment processors like Stripe, with CRMs such as Salesforce and HubSpot, and with email marketing tools like Mailchimp. Intercom’s “Custom Bots” feature can be configured to capture donation pledges and then push donor data to an external database or spreadsheet. Pricing for Intercom is dynamic and based on the number of active users. The Essentials plan starts at $39/month for up to 200 contacts, while the Professional plan starts at $99/month for 500 contacts. Larger organizations can opt for the Premium plan at $199/month. Intercom also offers a free trial and a non‑profit discount for eligible organizations. While Intercom provides a comprehensive messaging suite, its chatbot functionality is less specialized for donation processing compared to dedicated fundraising bots. Users must set up custom forms or integrate with third‑party payment services. Additionally, the platform’s learning curve can be steep for non‑profits without dedicated technical staff. Intercom is best suited for charities that already use Intercom for customer support or community engagement and want to add a simple donation prompt to existing conversations.
Key Features:
- Rule‑based chatbot builder with conditional triggers
- Integrations with Stripe, Salesforce, HubSpot, Mailchimp
- Custom Bots for donation prompts
- Live chat and product tours for user onboarding
- Essentials plan $39/month (up to 200 contacts)
- Professional plan $99/month (500 contacts)
- Premium plan $199/month for larger teams
- Free trial and non‑profit discount available
✓ Pros:
- +Comprehensive set of messaging tools beyond chatbots
- +Strong integrations with popular payment and CRM platforms
- +Rule‑based logic allows personalized conversations
- +Flexible pricing based on contact count
- +Free trial to test capabilities
✗ Cons:
- −Chatbot is not donation‑specific—requires custom setup
- −Steep learning curve for non‑technical teams
- −Pricing can grow quickly with user count
- −No built‑in knowledge graph or RAG
Pricing: Essentials $39/month, Professional $99/month, Premium $199/month (pricing varies by contact count)
Conclusion
Choosing the right donation inquiry bot depends on your organization’s size, technical capacity, and fundraising strategy. If you need a fully branded, knowledge‑rich chatbot that remembers donors in authenticated sessions and offers powerful course‑building tools, AgentiveAIQ stands out as the clear industry leader and our Editor’s Choice. For charities that rely heavily on Facebook, Chatfuel and ManyChat provide fast, cost‑effective solutions with built‑in payment flows. If your organization is already invested in a CRM ecosystem, HubSpot and Intercom offer seamless integration and robust analytics. Whatever your needs, the key is to align the bot’s capabilities with your mission: do you need deep knowledge retrieval, persistent memory, or multi‑channel reach? Evaluate each platform’s strengths, pricing, and integration footprint, and don’t hesitate to start with a free trial or demo. By embedding a thoughtful, donor‑centric chatbot on your website or social channels, you can turn casual visitors into engaged supporters, streamline pledge processing, and gather insights that fuel your next fundraising campaign. Ready to elevate your donation experience? Explore AgentiveAIQ today and discover how a no‑code, AI‑powered bot can transform your organization’s outreach. Take the next step: sign up for a free trial, request a demo, or contact our sales team to discuss how AgentiveAIQ can be tailored to your fundraising goals.