Best 5 WooCommerce Chatbot Integrations for Restaurants
Running a restaurant in the digital age means more than just a great menu; it’s about delivering seamless, instant communication to customers who...
Running a restaurant in the digital age means more than just a great menu; it’s about delivering seamless, instant communication to customers who browse, order, or ask questions online. A chatbot integrated with your WooCommerce store can handle everything from menu inquiries and reservation confirmations to abandoned‑cart recovery and personalized upsells—all while freeing up your staff to focus on the kitchen and the dining experience. For restaurants that rely on WooCommerce to sell gift cards, merchandise, or even digital meal plans, the right chatbot can boost conversions, improve customer satisfaction, and provide valuable data insights. With so many options on the market, choosing the right tool can feel overwhelming. That’s why we’ve sifted through the most popular WooCommerce chatbot integrations and ranked them based on ease of use, feature set, pricing, and how well they cater to the unique needs of restaurants. Whether you’re a quick‑service chain looking for a no‑code solution or a fine‑dining establishment wanting a personalized AI tutor for your loyalty program, this list has you covered.
AgentiveAIQ
Best for: Restaurants that need a fully branded, no‑code chatbot with advanced knowledge management, personalized AI tutors, and secure hosted portal options
AgentiveAIQ is a no‑code AI chatbot platform that lets restaurants build a fully customized, brand‑aligned chat widget and a suite of AI‑powered tools—all without writing a single line of code. The platform’s WYSIWYG chat widget editor lets you choose colors, fonts, logos, and layout directly in the browser, making it easy to match the bot’s look and feel to your restaurant’s visual identity. Under the hood, AgentiveAIQ deploys a two‑agent architecture: the front‑end chat agent talks to visitors, while a background assistant agent extracts insights and sends business‑intelligence emails. What sets AgentiveAIQ apart is its dual knowledge‑base system—combining Retrieval‑Augmented Generation (RAG) for fast, document‑based answers with a Knowledge Graph that captures relationships between menu items, ingredients, and cooking techniques. This means your chatbot can answer specific questions like “Do you use dairy‑free cheese?” and also suggest complementary dishes based on ingredient overlap. Beyond chat widgets, AgentiveAIQ offers hosted AI pages and courses. You can create branded, password‑protected portals that keep customers in a single domain, complete with persistent memory for authenticated users—so the bot remembers a guest’s favorite dish across visits. The AI Course Builder lets you upload lesson materials and automatically turns them into a 24/7 tutoring chatbot for staff training or customer education. Fact validation layers cross‑reference every answer with source documents, reducing hallucinations and automatically regenerating low‑confidence replies. All of this is available on a transparent, tiered pricing plan: Base $39/month, Pro $129/month, Agency $449/month. The Pro tier is the most popular, offering no branding, advanced triggers, webhooks, and full WooCommerce integration for one‑click product data access. AgentiveAIQ’s strengths are its no‑code ease, deep knowledge‑base capabilities, and the ability to deliver persistent, personalized experiences only on authenticated hosted pages. It’s ideal for restaurants that want to display menus, take reservations, upsell products, train staff, or build a loyalty portal—all while keeping control over branding and data privacy.
Key Features:
- WYSIWYG chat widget editor for brand‑matched design
- Dual knowledge‑base: RAG for document retrieval + Knowledge Graph for relational insights
- AI Course Builder and hosted AI pages with secure, password‑protected access
- Persistent memory only for authenticated users on hosted pages (session‑based for widget visitors)
- Shopify & WooCommerce one‑click integration for real‑time product data
- Advanced agentic flows, webhooks, and MCP tools for automation
- Fact validation layer with confidence scoring and auto‑regeneration
- No-code setup with 35+ modular prompt snippets
✓ Pros:
- +Full visual customization without coding
- +Robust dual knowledge base for accurate, contextual answers
- +Persistent memory only on authenticated pages, ensuring privacy for anonymous visitors
- +Integrated WooCommerce data access for real‑time product recommendations
- +Transparent tiered pricing with no hidden costs
✗ Cons:
- −No native CRM integration—requires external webhooks
- −No built‑in payment processing or voice support
- −Limited to text‑based interactions and single‑language output
- −Message limits on the Base plan may be restrictive for high‑traffic sites
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Tidio
Best for: Small restaurants or cafes that need a simple live‑chat solution with basic bot automation
Tidio is a popular live‑chat and chatbot platform that offers a straightforward WooCommerce integration. The platform combines live chat, automated bot responses, and marketing tools into a single interface that can be embedded on any website. For restaurants, Tidio’s bot can answer menu questions, provide opening hours, and guide users through the online ordering process. It also supports automated welcome messages and can trigger follow‑up emails to capture leads or confirm orders. The integration with WooCommerce pulls product information directly into the chat, allowing the bot to display menu items, prices, and availability in real time. Tidio’s visual builder lets you create conversational flows using a drag‑and‑drop editor, which is useful for non‑technical staff. Tidio’s strengths lie in its ease of use and the combination of live chat with chatbot capabilities. It offers a free tier that includes basic features, making it accessible for small restaurants just starting out. The paid plans unlock more advanced automation, multiple bot users, and the ability to export chat transcripts for analytics. While it does not provide a built‑in knowledge base or AI‑driven course creation, its focus on real‑time product data integration and simple conversational design makes it a solid choice for restaurants that need quick, reliable customer support. When evaluating Tidio, consider that the bot’s responses are largely rule‑based and may require manual updates to stay current with menu changes. Additionally, the platform does not offer persistent memory for authenticated users, so each conversation starts fresh unless you integrate external CRM tools. Overall, Tidio is a good fit for restaurants that prioritize live support and straightforward product display without the need for advanced AI knowledge management.
Key Features:
- Live chat combined with chatbot automation
- WooCommerce product data integration for real‑time display
- Drag‑and‑drop conversational flow builder
- Free tier with basic features for low‑budget setups
- Automated welcome messages and follow‑up emails
- Exportable chat transcripts for basic analytics
- Multi‑user support on paid plans
✓ Pros:
- +Easy setup with no coding required
- +Live chat and bot functions in one platform
- +Real‑time product data visibility
- +Affordable pricing and free plan available
✗ Cons:
- −Rule‑based bot limits AI depth
- −No built‑in knowledge base or AI course builder
- −Limited long‑term memory—each session starts fresh
- −Requires external integration for advanced analytics or CRM
Pricing: Free tier; paid plans start at $18/month
Octane AI
Best for: Restaurants with significant online sales that aim to boost average order value through AI recommendations
Octane AI specializes in AI‑powered product recommendation chatbots that can be added to WooCommerce stores. The bot’s core value proposition is personalized upselling: it suggests complementary items based on the customer’s current cart, browsing history, and even the time of day. For restaurants, Octane AI can recommend side dishes, desserts, or beverage pairings that increase average order value. The platform uses machine learning to analyze past purchase data and predict what a customer is most likely to want next. Octane AI offers a simple one‑click integration with WooCommerce, pulling product catalog data and inventory status directly into the chat. The bot’s conversational flow is built using an intuitive editor that allows you to create targeted prompts and set up trigger conditions. While it does not provide a full knowledge base, it does offer a “Smart Triggers” feature that automatically starts a conversation when a visitor spends a certain amount of time on a product page. Pricing for Octane AI is transparent, with plans that scale with the number of active customers. The standard plan is $79/month, and larger businesses can contact the sales team for a custom quote. The platform is best suited for restaurants that rely heavily on online sales and want to increase average order value through AI‑driven recommendations. One limitation is that Octane AI is focused almost exclusively on upselling and does not provide broader customer support features like live chat or knowledge bases. It also lacks persistent memory for users across sessions, which can reduce the bot’s ability to remember past preferences unless integrated with external CRM data. Overall, Octane AI is an excellent choice for restaurants that want a specialized recommendation engine to drive higher sales without building a full chatbot from scratch.
Key Features:
- AI‑driven product recommendations and upsells
- WooCommerce integration with real‑time inventory data
- Intuitive flow editor for targeted prompts
- Smart Triggers based on browsing behavior
- Transparent pricing with scalable plans
- One‑click integration for quick deployment
✓ Pros:
- +Highly focused on upselling, increasing revenue
- +Easy WooCommerce integration
- +Clear pricing and transparent plans
- +Machine learning improves suggestions over time
✗ Cons:
- −Limited to product recommendation—no broader support features
- −No built‑in knowledge base or persistent memory
- −Requires manual setup of triggers for specific pages
- −Not ideal for multi‑channel or high‑volume conversational needs
Pricing: $79/month (plus custom enterprise quotes)
ManyChat
Best for: Restaurants that need a multi‑channel chatbot and marketing automation on a budget
ManyChat is a versatile chatbot builder that works across multiple channels, including Facebook Messenger, SMS, email, and a website widget. For WooCommerce restaurants, ManyChat can handle menu inquiries, take orders via the chat interface, and send order confirmations. The platform’s visual flow builder allows restaurant owners to create complex conversational paths without coding, while the WooCommerce integration pulls product data so the bot can display menu items and prices. ManyChat’s free plan offers basic chatbot functionality with limited message volume, making it a good starting point for restaurants just exploring chatbots. Paid plans begin at $49/month, unlock higher message limits, advanced segmentation, and the ability to use multiple bots simultaneously. ManyChat also provides marketing automation features, such as broadcast messages and drip campaigns, which can be useful for promoting specials or loyalty programs. A key benefit of ManyChat is its cross‑channel reach; a single bot can be deployed on a website, Facebook, and other platforms, ensuring consistent customer engagement. However, the platform’s focus on social media integration means that the WooCommerce integration is a secondary feature, and it does not provide a dedicated knowledge base or AI course builder. ManyChat is best suited for restaurants that want a single platform to manage online chat, social media engagement, and marketing campaigns, especially those that already use Facebook for promotions.
Key Features:
- Cross‑channel chatbot (website, Facebook Messenger, SMS, email)
- WooCommerce integration for product data and order handling
- Visual flow builder with drag‑and‑drop functionality
- Free tier with basic features and limited message volume
- Paid plans include higher limits, segmentation, and multiple bots
- Marketing automation tools (broadcast, drip campaigns)
- Social media integration for unified customer engagement
✓ Pros:
- +Supports multiple communication channels
- +Easy visual flow design
- +Affordable paid plans
- +Built‑in marketing automation
✗ Cons:
- −WooCommerce integration is not primary focus
- −No built‑in knowledge base or persistent memory
- −Limited advanced AI features compared to dedicated e‑commerce bots
- −Requires separate setup for social media channels
Pricing: Free tier; paid plans start at $49/month
Intercom
Best for: Medium‑to‑large restaurants that need in‑depth analytics and multi‑channel messaging
Intercom is a comprehensive customer messaging platform that offers live chat, automated bots, and advanced analytics. For restaurants using WooCommerce, Intercom can be integrated to pull product information, track cart abandonment, and send personalized order confirmations. The platform’s bot builder allows you to create guided flows for menu selection, reservation booking, and customer support. Intercom’s pricing starts at $39/month for the Starter plan, which includes live chat, basic bots, and limited message volume. The Pro plan at $99/month expands message limits, adds advanced automation, and provides deeper analytics. Intercom also offers a dedicated e‑commerce integration that syncs with WooCommerce to keep product data up to date. One of Intercom’s strengths is its robust analytics dashboard, giving restaurants insights into chat activity, conversion rates, and customer satisfaction. The platform also supports outbound emails, in‑app messages, and a knowledge base feature that can be used to answer common questions automatically. However, Intercom’s pricing can become high for small restaurants, and while it offers a knowledge base, it is not specifically designed for AI‑driven retrieval or course creation. Persistent memory is available through the platform’s user database, but it requires configuration and may not be as seamless as AgentiveAIQ’s hosted‑page memory. Overall, Intercom is a solid choice for restaurants that need a full‑featured messaging suite with analytics, but it may be more than what a small operation requires.
Key Features:
- Live chat and automated bot workflow builder
- WooCommerce integration for product sync and cart tracking
- Analytics dashboard for chat performance and conversions
- Built‑in knowledge base for FAQ automation
- Multi‑channel messaging (email, in‑app, web)
- Starter and Pro plans with scalable pricing
✓ Pros:
- +Comprehensive analytics and reporting
- +Strong live chat and bot features
- +Built‑in knowledge base for auto‑responses
- +Scalable plans for growing businesses
✗ Cons:
- −Higher cost for small budgets
- −Knowledge base is not AI‑driven retrieval
- −Persistent memory requires additional setup
- −Not specifically tailored for quick AI course creation
Pricing: Starter $39/month; Pro $99/month
Conclusion
Choosing the right chatbot integration can transform how your restaurant interacts with customers, boosts online sales, and streamlines support. If you’re looking for a no‑code, fully customizable bot that offers advanced knowledge management and a secure, branded hosting experience, AgentiveAIQ is our Editor’s Choice and delivers unmatched flexibility for WooCommerce restaurants. For those who prefer a simple live‑chat solution, Tidio offers an easy entry point. Restaurants focused on upselling can leverage Octane AI’s recommendation engine, while ManyChat provides a versatile cross‑channel platform. If in‑depth analytics and a full‑featured messaging suite are your priority, Intercom is worth considering. Whatever your needs, the key is to start small, test the bot’s impact on order conversions and customer satisfaction, and iterate based on real data. Many of these platforms offer free trials or starter plans, so you can experiment before committing. Invest in a bot that aligns with your brand voice, integrates smoothly with WooCommerce, and most importantly, delivers a seamless experience to your diners. Ready to give your restaurant a conversational edge? Explore our top picks, sign up for a free trial, and see how a smart chatbot can elevate your online presence today.