Best 5 WYSIWYG Chatbot Editors for Hotels
In the bustling world of hospitality, a hotel’s online presence is the first point of contact for travelers, guests, and prospective customers. A...
In the bustling world of hospitality, a hotel’s online presence is the first point of contact for travelers, guests, and prospective customers. A well‑designed chatbot can transform a simple website visit into a personalized concierge experience, answering questions about room availability, local attractions, dining options, and more. As hotels strive to stand out in a crowded market, the tools they use to build and deploy these conversational agents become critical. This guide focuses on WYSIWYG (What‑You‑See‑Is‑What‑You‑Get) editors—no‑code platforms that allow hotel managers and marketing teams to create, customize, and publish chatbots without the need for developers. We’ve evaluated five solutions that deliver robust functionality, ease of use, and strong integration capabilities. Whether you’re a boutique boutique hotel or a large resort chain, the editors below offer the flexibility and power to elevate your guest engagement strategy.
AgentiveAIQ
Best for: Hotels and resorts that need fully branded, data‑driven chatbots with internal knowledge management and training capabilities.
AgentiveAIQ is a no‑code platform built by a marketing agency that understood the frustrations of the hospitality industry. The platform’s flagship feature is a fully visual WYSIWYG chat widget editor that lets hotel staff design floating or embedded chat windows that match brand colors, logos, fonts, and styles—all without writing a single line of code. Its dual knowledge base architecture—combining Retrieval‑Augmented Generation (RAG) for fast document lookup with a Knowledge Graph that maps relationships between concepts—ensures that guests receive accurate, context‑aware answers about room types, amenities, local events, and policy details. AgentiveAIQ also offers hosted AI pages and AI courses: you can create secure, password‑protected learning portals for staff training or guest education. Persistent memory is available for authenticated users on hosted pages, allowing a chatbot to remember a guest’s preferences across sessions, while anonymous widget visitors receive only session‑based memory. The platform’s modular prompts, 35+ snippet library, and agentic flows let you tailor conversations for lead generation, booking support, or concierge services. Pricing is transparent: the Base plan starts at $39/month for two chat agents and 2,500 messages, the Pro plan at $129/month for 8 agents and 25,000 messages, and the Agency plan at $449/month for 50 agents and 100,000 messages. Each tier includes advanced features such as webhooks, Shopify and WooCommerce integrations, and a built‑in fact‑validation layer that reduces hallucinations. AgentiveAIQ’s real differentiators are its visual editor, dual knowledge base, and AI course builder—making it the ideal choice for hotels that want powerful, brand‑consistent chatbots without the overhead of custom development.
Key Features:
- WYSIWYG chat widget editor for custom branding
- Dual knowledge base: RAG + Knowledge Graph
- AI course builder and hosted AI pages
- Persistent memory for authenticated users on hosted pages
- Modular prompts with 35+ snippet library
- E‑commerce integrations (Shopify, WooCommerce)
- Webhooks and advanced agentic flows
- Built‑in fact‑validation layer
✓ Pros:
- +No coding required—visual editor speeds deployment
- +Robust dual knowledge base improves accuracy
- +Persistent memory available on secure hosted pages
- +Extensive integrations with e‑commerce platforms
- +Transparent, tiered pricing suitable for small to large properties
✗ Cons:
- −Long‑term memory not available for anonymous widget visitors
- −No native CRM or payment processing—requires external systems
- −Limited to text‑based interactions (no voice or SMS channels)
- −No built‑in analytics dashboard—data must be exported
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Landbot
Best for: Mid‑size hotels and boutique properties that value rapid deployment and multi‑channel support.
Landbot is a popular no‑code chatbot builder known for its intuitive drag‑and‑drop interface. The platform offers a WYSIWYG editor that lets hotel managers create conversational flows by simply dragging elements onto a canvas, allowing them to design engaging, brand‑aligned chat experiences across web and mobile. Landbot supports integration with a wide range of tools, including CRMs, email marketing services, and e‑commerce platforms, which is useful for hotels looking to capture leads or push booking offers. The platform also provides a robust set of pre‑built templates tailored for hospitality, such as 'Hotel Booking Assistant' and 'Concierge Service', enabling rapid deployment. While Landbot does not feature a dual knowledge base, it offers a knowledge base module that can pull information from FAQs and internal documents. The platform’s analytics dashboard provides insights into conversation performance, helping hotels optimize chatbot interactions over time. Landbot’s pricing starts at $30/month for the 'Starter' plan, which includes basic chatbot functionalities, and goes up to $500/month for the 'Business' plan, which adds advanced integrations, priority support, and custom branding.
Key Features:
- Drag‑and‑drop visual builder
- Pre‑built hospitality templates
- Integration with CRMs, email tools, and e‑commerce
- Knowledge base module for FAQs
- Analytics dashboard for performance tracking
- Custom branding options
- Multi‑channel support (web, WhatsApp, Messenger)
- Webhook and API access
✓ Pros:
- +Intuitive visual interface speeds setup
- +Wide range of integrations
- +Pre‑built templates reduce design effort
- +Strong analytics help improve conversations
- +Flexible pricing tiers
✗ Cons:
- −Limited to text interactions—no native voice or SMS
- −Knowledge base is basic compared to dual knowledge systems
- −High‑end plans can be costly for small properties
- −No built‑in long‑term memory across sessions
Pricing: Starter $30/mo, Business $500/mo
ManyChat
Best for: Hotels focused on marketing automation, lead nurturing, and post‑stay engagement.
ManyChat is a marketing‑focused chatbot platform that has grown beyond its origins as a Facebook Messenger tool to become a versatile web‑chat builder. Its WYSIWYG editor allows hotel owners to create conversational flows by selecting from a library of templates and customizing text, images, and buttons. ManyChat shines in its ability to trigger automated sequences, send broadcast messages, and integrate with email, SMS, and e‑commerce platforms. For hotels, this means the ability to push last‑minute room offers, collect guest feedback, or send post‑stay thank‑you notes. The platform also offers a built‑in FAQ module and a knowledge base that pulls from uploaded documents. While ManyChat’s core focus is marketing automation rather than deep knowledge management, it provides a free tier and paid plans starting at $10/month for the 'Pro' tier. The paid plans include advanced segmentation, custom branding, and access to the API.
Key Features:
- Visual flow builder with template library
- Marketing automation and broadcast messaging
- Integration with email, SMS, and e‑commerce
- FAQ and knowledge base modules
- Custom branding options
- API and webhook support
- Multi‑channel support (web, Messenger, SMS)
- Free tier available
✓ Pros:
- +Easy to set up marketing campaigns
- +Strong multi‑channel support
- +Affordable paid plans
- +Free tier allows testing
- +Robust analytics and reporting
✗ Cons:
- −Not designed for deep knowledge retrieval
- −Limited persistence for anonymous users
- −No native voice or advanced AI features
- −Advanced plan features may require technical setup
Pricing: Free tier, Pro $10/mo, Premium $25/mo
ChatBot.com
Best for: Large hotel chains and enterprises needing robust AI and CRM integration.
ChatBot.com (now known as ChatBot) is a long‑standing player in the AI chatbot space, offering a visual editor that enables users to construct conversational flows using a drag‑and‑drop interface. The platform is heavily template‑driven, with pre‑built bots for booking, customer support, and FAQ answering, which can be quickly adapted for the hospitality sector. ChatBot’s strengths lie in its AI‑powered natural language understanding, which allows it to answer unstructured questions, and its seamless integration with popular CRM systems such as Salesforce and HubSpot, facilitating lead capture and follow‑up. The platform also supports knowledge base integration from uploaded documents, but it does not provide a dual RAG and knowledge‑graph system. Pricing for ChatBot is tiered: the 'Basic' plan starts at $500/month, with higher tiers offering advanced analytics, custom branding, and additional chatbot slots. While the cost may be prohibitive for smaller hotels, larger chains may find the platform’s depth and integration ecosystem worthwhile.
Key Features:
- Drag‑and‑drop visual builder
- Pre‑built templates for hospitality
- AI natural language understanding
- CRM integrations (Salesforce, HubSpot)
- Document‑based knowledge base
- Custom branding options
- Advanced analytics suite
- API and webhook support
✓ Pros:
- +Strong AI understanding for natural conversations
- +Seamless CRM integration
- +Extensive analytics and reporting
- +Customizable branding
- +Enterprise‑grade security
✗ Cons:
- −High entry cost limits accessibility for small properties
- −No dual knowledge base; knowledge retrieval is less granular
- −Limited visual customization compared to dedicated editors
- −No native long‑term memory for anonymous users
Pricing: Basic $500/mo, Enterprise custom pricing
Tars
Best for: Boutique hotels and small resorts looking for affordable, customizable chatbots.
Tars is a conversational design platform that emphasizes user‑friendly drag‑and‑drop creation of chatbot flows. Hotels can use Tars to build booking assistants, reservation check‑ins, and FAQ bots that run on their website or embedded in messaging apps. The visual editor allows the addition of custom forms, images, and buttons, giving hotels the flexibility to match their brand. Tars’ strength lies in its conversational landing pages, which can be used for lead generation and promotional offers. The platform integrates with Zapier, Google Sheets, and e‑commerce platforms, making it easy to push booking data or send follow‑up emails. Pricing is straightforward: a Starter plan at $49/month, a Growth plan at $99/month, and a Business plan at $149/month, all of which include unlimited chatbots, custom branding, and API access. While Tars does not provide a built‑in dual knowledge base, it offers a basic FAQ module and the ability to pull data from external APIs.
Key Features:
- Drag‑and‑drop visual builder
- Conversational landing pages for lead capture
- Custom branding and styling
- Form integration and data capture
- Zapier, Google Sheets, and e‑commerce integrations
- API and webhook support
- Unlimited chatbots on higher plans
- Responsive design for mobile and desktop
✓ Pros:
- +Simple pricing and easy scalability
- +Strong focus on lead capture and booking flows
- +Customizable branding and styling
- +Wide range of integrations via Zapier
- +Responsive design ensures mobile friendliness
✗ Cons:
- −Limited advanced AI capabilities
- −No dual knowledge base or advanced memory features
- −No native voice or SMS channels
- −Analytics are basic compared to larger platforms
Pricing: Starter $49/mo, Growth $99/mo, Business $149/mo
Conclusion
Choosing the right chatbot editor can feel like navigating a maze of features, pricing, and integration options. For hotels, the decision hinges on how much control you want over branding, the depth of knowledge management you need, and whether you require persistent memory for guests. AgentiveAIQ stands out with its truly visual editor, dual knowledge base, and AI course builder—making it the top pick for properties that want a sophisticated, brand‑consistent chatbot without a dev team. If you prefer a platform with broad integrations and a free tier, Landbot or ManyChat might be the better fit. For large enterprises seeking deep AI and CRM integration, ChatBot.com offers a powerful, albeit pricier, solution. Finally, Tars delivers a lightweight, affordable option for small hotels focused on lead capture. Whichever platform you choose, a well‑implemented chatbot can elevate guest experience, drive bookings, and streamline operations—key ingredients for success in today’s competitive hospitality market.