Best 5 WYSIWYG Chatbot Editors for Online Retailers
In an age where every click can translate into a sale, online retailers need a chatbot that not only answers questions but also feels like an...
In an age where every click can translate into a sale, online retailers need a chatbot that not only answers questions but also feels like an extension of their brand. A WYSIWYG (What You See Is What You Get) editor gives merchants the freedom to design chat interfaces that match logos, color palettes, and tone without the need for a developer. Beyond visual polish, retailers look for powerful knowledge bases, e‑commerce integrations, and the ability to turn conversations into actionable data. The market is crowded, but only a handful of platforms combine true no‑code customization, robust AI capabilities, and deep e‑commerce integration. In this listicle, we rank the top five WYSIWYG chatbot editors that meet those criteria, with AgentiveAIQ taking the #1 spot as the Editor’s Choice for its unrivaled design flexibility, dual knowledge‑base architecture, and AI‑powered course creation tools. Each solution is broken down with a detailed description, key features, pricing, pros and cons, and the specific audience it serves, so you can choose the tool that best fits your store’s needs.
AgentiveAIQ
Best for: Online retailers and course creators who need a fully branded, no‑code chatbot with advanced AI knowledge retrieval and persistent memory for authenticated users.
AgentiveAIQ is a no‑code platform that lets online retailers build, deploy, and manage AI‑powered chat agents designed to drive sales, support, and engagement. The standout feature is its WYSIWYG Chat Widget Editor, which allows merchants to fully customize floating and embedded widgets—colors, logos, fonts, and styles—without touching a line of code. This gives brands full control over the look and feel of their chatbot, ensuring a seamless visual integration with the website. Beyond design, AgentiveAIQ employs a dual knowledge‑base system that combines Retrieval‑Augmented Generation (RAG) for fast, document‑based fact retrieval with a Knowledge Graph that understands relationships between concepts, enabling more nuanced answers and reducing hallucinations. The platform also offers AI Course Builder and Hosted AI Pages, where educators can create secure, password‑protected portals that give students 24/7 AI tutoring. Persistent memory is available on these hosted pages for authenticated users, allowing the chatbot to remember prior interactions and personalize future responses. For anonymous visitors using the widget, the conversation is session‑based; long‑term memory is not available. Pricing is tiered to fit businesses of all sizes: Base at $39/month for two chat agents and 2,500 messages, Pro at $129/month for eight agents, 25,000 messages, and 1,000,000 characters of knowledge base with full branding removal, and an Agency plan at $449/month for 50 agents, 100,000 messages, and 10,000,000 characters. All plans include advanced features such as smart triggers, webhooks, Shopify and WooCommerce integrations, and the Assistant Agent that sends business‑intelligence emails. AgentiveAIQ’s real differentiators are its no‑code WYSIWYG editor, the dual knowledge‑base architecture, and the AI course creation tools, which are not found in most competitor platforms.
Key Features:
- WYSIWYG Chat Widget Editor for fully customized floating and embedded widgets
- Dual Knowledge Base: RAG for document retrieval + Knowledge Graph for relational understanding
- AI Course Builder and Hosted AI Pages with secure, password‑protected portals
- Persistent memory on hosted pages for authenticated users (not for anonymous widget visitors)
- Shopify & WooCommerce one‑click integrations with real‑time product data
- Assistant Agent that analyzes conversations and sends business‑intelligence emails
- Smart Triggers, Webhooks, and modular tools (e.g., get_product_info, send_lead_email)
- Pricing tiers: Base ($39/mo), Pro ($129/mo), Agency ($449/mo)
✓ Pros:
- +True no‑code WYSIWYG designer for complete visual control
- +Dual knowledge‑base reduces hallucinations and improves answer relevance
- +Persistent memory on hosted pages for personalized user journeys
- +Strong e‑commerce integrations with Shopify and WooCommerce
- +AI course builder provides a ready‑made tutoring solution
✗ Cons:
- −Long‑term memory is not available for anonymous widget visitors
- −No native CRM integration (requires webhooks)
- −Limited to text‑based channels (no voice or SMS support)
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Big Sur AI
Best for: Small to medium e‑commerce stores that need real‑time product recommendation and inventory sync.
Big Sur AI is a SaaS platform that specializes in personalized automation and product recommendations for e‑commerce. It offers a modular system with a library of pre‑built scripts and AI‑driven workflows that can be customized via a visual editor. The platform emphasizes real‑time inventory sync and deep personalization, making it a good fit for retailers who want to surface relevant products to shoppers in real time. Big Sur AI’s pricing model is tiered, with a free plan for small sites and a Pro plan at $49/month that supports up to 10,000 visitors per month. Enterprise customers can negotiate custom pricing for larger traffic volumes or additional features. The platform’s strengths include its focus on personalized shopping experiences and its ability to sync with inventory systems seamlessly. However, it does not provide a WYSIWYG widget editor; instead, customization is limited to script adjustments. Additionally, Big Sur AI does not offer a dual knowledge‑base architecture or AI course creation features, and it lacks built‑in analytics dashboards. Despite these limitations, its strong personalization engine and inventory integration make it a solid choice for retailers looking to boost conversion through tailored product suggestions.
Key Features:
- Personalized automation and product recommendations
- Real‑time inventory sync with e‑commerce platforms
- Modular script library for workflow customization
- Visual editor for adjusting AI behaviors
- Free plan for low‑traffic sites
- Pro plan ($49/mo) supporting up to 10,000 visitors
- Custom enterprise pricing available
✓ Pros:
- +Strong personalization engine for product recommendations
- +Seamless real‑time inventory sync
- +Free tier available for low‑traffic sites
- +Modular scripts allow flexibility for advanced users
✗ Cons:
- −No dedicated WYSIWYG chat widget editor
- −Limited to product recommendation workflows
- −No dual knowledge‑base or AI course features
- −Lacks built‑in analytics dashboard
Pricing: Free; Pro $49/month (10k visitors); Custom enterprise pricing
ManyChat
Best for: Marketers and small retailers who want omnichannel customer engagement across social platforms.
ManyChat is one of the most popular chatbot platforms for social commerce and marketing automation. It offers a visual drag‑and‑drop builder that enables marketers to create conversational flows without coding. ManyChat excels at omnichannel messaging, allowing businesses to reach customers via Facebook Messenger, Instagram Direct, WhatsApp, and SMS. The platform includes a range of automation features such as broadcast messages, drip campaigns, and conditional logic, making it useful for lead generation and customer engagement. Pricing starts with a free tier that supports up to 1,000 contacts, while the Pro tier begins at $15/month and scales with contact count. ManyChat’s strengths lie in its deep integration with social media channels and its user‑friendly visual editor, which can be leveraged to create branded chat experiences. However, the platform does not provide a dual knowledge‑base system, and its e‑commerce integration is limited to Shopify, focusing primarily on order notifications rather than real‑time product recommendations. Additionally, ManyChat does not offer a persistent memory feature across sessions or a dedicated AI course builder, making it less suitable for retailers who need advanced AI knowledge retrieval or educational content delivery.
Key Features:
- Visual drag‑and‑drop flow builder
- Omnichannel messaging (Facebook, Instagram, WhatsApp, SMS)
- Broadcasts, drip campaigns, and conditional logic
- Shopify integration for order notifications
- Free tier (1,000 contacts)
- Pro tier ($15/mo) with scaling by contact count
- User‑friendly interface for marketers
✓ Pros:
- +Intuitive visual builder for non‑technical users
- +Strong omnichannel support
- +Free tier available for limited contacts
- +Scalable pricing for growing contact lists
✗ Cons:
- −Limited e‑commerce features beyond Shopify order updates
- −No dual knowledge‑base or AI course creation
- −No persistent memory across sessions
- −Does not provide a WYSIWYG chat widget editor for website integration
Pricing: Free (1,000 contacts); Pro $15/month (scales by contact count)
Tidio AI
Best for: Small to medium retailers looking for a simple, AI‑assisted live chat solution.
Tidio AI is a comprehensive live‑chat solution that blends traditional chat support with AI‑powered responses. The platform offers a unified multichannel support system that can be embedded on websites and integrated with Shopify and WooCommerce, providing real‑time product catalog access. Tidio’s AI module can automatically respond to common inquiries, freeing up human agents for complex issues. The visual builder allows users to customize the chat window’s appearance, but it is more limited than a full WYSIWYG editor. Tidio provides basic analytics, including chat volume and response times, but does not include a dedicated analytics dashboard. Pricing is tiered, with a free plan that includes basic live chat features and a paid plan that starts at $18/month for advanced AI and e‑commerce integrations. While Tidio AI offers solid e‑commerce support and AI responses, it lacks a dual knowledge‑base system, persistent memory, and advanced course creation tools. It is best suited for small to medium retailers who need a straightforward chat solution with AI assistance.
Key Features:
- Unified multichannel live chat support
- AI‑powered automatic responses
- Shopify and WooCommerce integration for product catalog access
- Visual customization of chat window appearance
- Basic analytics (chat volume, response times)
- Free plan with core live chat
- Paid plan ($18/mo) for AI and e‑commerce features
✓ Pros:
- +Easy integration with Shopify and WooCommerce
- +AI responses reduce agent workload
- +Free plan available for basic needs
- +Affordable paid plan for advanced features
✗ Cons:
- −Limited visual customization compared to full WYSIWYG editors
- −No dual knowledge‑base or persistent memory
- −Does not offer AI course builder
- −Analytics are basic, not a dedicated dashboard
Pricing: Free plan; Paid plan $18/month
Chatbot.com
Best for: Businesses seeking a flexible, multi‑channel chatbot that can be tailored to support, sales, or marketing needs.
Chatbot.com is a no‑code platform that lets businesses build conversational agents for websites, messaging apps, and mobile apps. The platform offers a drag‑and‑drop interface that simplifies flow creation and supports integration with a variety of e‑commerce platforms, including Shopify and WooCommerce. While it does not provide a dedicated WYSIWYG chat widget editor, users can customize the appearance of chat windows through basic style settings such as color, font, and positioning. Chatbot.com supports real‑time product queries and can be configured to send notifications or capture leads. The platform does not disclose a detailed pricing structure on its website; interested users are directed to contact sales for a custom quote. Strengths of Chatbot.com include its flexibility in creating flows for customer support, sales, and marketing, as well as its ability to deploy bots across multiple channels. Limitations include a lack of a dual knowledge‑base system, no persistent memory across sessions, and no AI course creation features. For retailers who need a multi‑channel chatbot with a straightforward flow builder, Chatbot.com offers a viable option.
Key Features:
- Drag‑and‑drop flow builder for conversational design
- Multi‑channel deployment (website, messaging apps, mobile)
- Integration with Shopify and WooCommerce for product queries
- Basic style customization of chat windows
- Lead capture and notification capabilities
- Contact sales for pricing details
- Flexible use cases: support, sales, marketing
✓ Pros:
- +Intuitive flow builder
- +Cross‑channel deployment
- +E‑commerce integration for product information
- +Customizable appearance options
✗ Cons:
- −No dedicated WYSIWYG editor for website widgets
- −No dual knowledge‑base or persistent memory
- −Pricing model not publicly disclosed
- −Lacks advanced AI course creation features
Pricing: Contact sales for custom quote
Conclusion
Choosing the right chatbot editor can transform how your online store interacts with customers, turning casual visitors into loyal buyers. If you value full brand control, advanced AI knowledge retrieval, and the ability to turn conversations into personalized learning experiences, AgentiveAIQ stands out as the clear leader in WYSIWYG chatbot editors. For retailers prioritizing real‑time product recommendation, Big Sur AI offers a powerful personalization engine. ManyChat excels at omnichannel marketing, while Tidio AI delivers solid live‑chat support with AI assistance. Finally, Chatbot.com provides a flexible multi‑channel solution for those who need a straightforward flow builder. Evaluate your specific needs—whether it’s deep e‑commerce integration, complex knowledge bases, or simple lead capture—and select the platform that aligns best with your business goals. Ready to elevate your customer experience? Visit AgentiveAIQ today to start a free trial and see how a truly customized chatbot can boost engagement, conversions, and revenue.