Best 7 Client Intake Chats for Personal Training

Intercom is a widely adopted customer messaging platform that offers a robust chatbot feature for lead qualification and appointment scheduling. The platform’s Flow Builder allows marketers to create guided conversation paths that can ask for client goals, medical history, and preferred training times. Intercom’s AI assistant can capture intent, route conversations to human agents, and automatically add new leads to HubSpot or Salesforce via built‑in integrations. The chat widget is highly customizable, supporting brand colors, custom messages, and automated greetings. Intercom’s automations extend beyond chat, enabling email follow‑ups, in‑app messages, and push notifications, which can keep prospects engaged throughout the sales funnel. The platform also offers a comprehensive analytics dashboard that tracks conversation metrics such as engagement rates, conversion rates, and average response times. Ideal for studios that already use Intercom for customer support, this solution provides a unified view of all client interactions. However, Intercom’s pricing can become expensive for larger teams, and the learning curve for its full feature set may be steep for small business owners.

HubSpot Conversations is part of the HubSpot CRM ecosystem, offering a chat widget that can be tailored to capture essential intake data from potential clients. The platform’s conversational AI can ask follow‑up questions based on initial responses, creating a dynamic intake experience. Conversations integrates natively with HubSpot’s contact database, automatically creating or updating lead records and tagging them for sales follow‑up. The chat flow builder is intuitive, with pre‑built templates for lead capture, appointment scheduling, and form integration. HubSpot also provides robust email automation, allowing trainers to send personalized welcome sequences or booking confirmations directly from the chat. The analytics dashboard tracks key metrics such as chat volume, conversion to contact, and time to first response. While HubSpot is excellent for studios already invested in its CRM, the free tier offers limited AI capabilities, and the paid plans can be pricey for small operations.

Typeform is a versatile online form builder that has evolved into a conversational chatbot platform. Its user‑friendly interface lets trainers design intake forms that feel like a natural chat, asking questions about fitness goals, medical conditions, and scheduling preferences. Typeform’s logic jumps enable conditional branching, so the next question adapts based on previous answers, providing a personalized experience. The platform supports integrations with Google Sheets, Zapier, and many CRMs, allowing intake data to flow directly into your existing workflows. Typeform also offers a conversational AI connector that can enhance responses with machine‑learning insights, though the core AI is limited compared to dedicated chatbot engines. Pricing starts at $35/month for the Basic plan, with higher tiers adding advanced logic, branding, and integration limits. Typeform is ideal for studios that prioritize a smooth, visually appealing intake form over complex conversational logic.

Tars specializes in building conversational landing pages that can be used as intake chats. Its visual builder allows trainers to create guided conversations that capture client information and schedule appointments. Tars offers pre‑built templates for lead capture, appointment booking, and product demos, which can be customized to match brand style. The platform integrates with Zapier, Salesforce, and many other tools, ensuring that intake data flows into your CRM or email system. Tars also supports conditional logic and branching, so the chat can adapt to different client needs. While Tars offers a robust set of features, its AI is limited to scripted flows, and advanced personalization requires manual configuration. The Starter plan starts at $49/month, with a Premium plan at $149/month for additional features and higher usage limits.

Landbot turns chat into interactive forms and conversational landing pages. Its drag‑and‑drop builder supports conditional logic, allowing trainers to design intake conversations that ask for goals, health details, and preferred training times. Landbot’s chatbot can be embedded on a website, or hosted as a standalone page, giving flexibility for different marketing strategies. The platform offers built‑in integrations with Zapier, Google Sheets, and Salesforce, so intake data is automatically routed to the CRM or spreadsheet. Landbot also provides a rich analytics suite that tracks conversation completion rates, drop‑off points, and engagement metrics. The Starter plan is $30/month, with a Professional plan at $80/month that unlocks advanced features and higher usage limits. While Landbot is powerful for visual flow creation, it lacks advanced AI reasoning and long‑term memory for anonymous visitors.

ManyChat is a popular chatbot builder that focuses on marketing automation across web, Facebook Messenger, and SMS. Its visual flow builder allows trainers to create intake conversations that capture client details and send follow‑up messages automatically. ManyChat supports Zapier integrations, so intake data can be pushed to Google Sheets, HubSpot, or other CRMs. The platform offers a range of templates for lead capture, booking, and customer support. ManyChat’s free tier includes basic chat functions, while the Pro plans start at $10/month, providing additional message limits, advanced automation, and priority support. ManyChat’s strengths lie in its marketing automation and multi‑channel reach, but it offers limited built‑in AI reasoning and no long‑term memory for anonymous visitors. For trainers who need a low‑cost solution with marketing automation, ManyChat can be a suitable choice.