Best 7 Drop-in Booking Bots for CrossFit Gyms

Mindbody has long been a staple in the fitness industry, offering a comprehensive suite of tools that include scheduling, payments, and member management. For CrossFit gyms, its drop‑in booking feature allows members to view class availability in real time, reserve a spot, and receive automatic email confirmations. Mindbody’s integration with major payment processors means you can accept credit card payments directly through the booking interface, reducing friction for both staff and clients. The platform also supports class-level pricing, allowing gym owners to set different rates for beginner versus advanced sessions. A built‑in reporting module provides insights into class attendance, revenue trends, and member engagement, helping gyms optimize their schedules and marketing efforts. Mindbody’s mobile apps provide an on‑the‑go booking experience, ensuring that members can secure spots from any device. While Mindbody excels at centralizing operations, it can be somewhat rigid in terms of UI customization. The booking widget is highly functional but offers limited styling options compared to a no‑code editor. For gyms that need a highly branded chat experience, Mindbody’s default design may feel generic. Pricing for Mindbody varies by location and feature set. Small gyms can start with the “Launch” plan at approximately $29/month per location, while larger operations may opt for the “Growth” ($39/month) or “Pro” ($49/month) tiers. Additional add‑ons, such as marketing automation or advanced reporting, can increase the cost. Overall, Mindbody remains a solid choice for CrossFit gyms looking for a well‑supported, all‑in‑one solution, especially if they already use the platform for other member management tasks.

SimplyBook.me focuses on providing a versatile booking platform that can be embedded on a website or accessed via a dedicated mobile app. For CrossFit gyms, the service offers a customizable booking widget that displays class schedules, trainer availability, and pricing. Members can reserve spots and receive instant email confirmations, while the gym can manage bookings from a central dashboard. The platform supports multiple payment gateways, allowing gyms to accept credit cards, PayPal, or Stripe. It also offers a loyalty program module, enabling gyms to reward repeat attendance with points or discounts—an attractive feature for community‑centric CrossFit boxes. Additionally, SimplyBook.me offers marketing tools such as automated email reminders, birthday greetings, and post‑class surveys. While SimplyBook.me excels in flexibility, it does not provide a native knowledge base or AI‑powered conversational interface. The booking process is primarily form‑based, which may feel less interactive for members accustomed to chat‑style interactions. Furthermore, the platform’s pricing structure can be confusing, with a free tier that is heavily limited and several paid tiers that add features gradually. Pricing begins with a free plan that supports up to 20 bookings per month. Paid plans start at $49/month for the Pro tier (500 bookings/month), and the Advanced tier is $99/month (2,000 bookings/month). Custom plans are available for larger operations. SimplyBook.me is a solid choice for gyms that want a straightforward booking system with marketing automation, but they may need to supplement the platform with additional tools to achieve a fully conversational booking experience.

Acuity Scheduling has positioned itself as a lightweight, no‑code booking system that is especially popular among small businesses and professional service providers. CrossFit gyms can use Acuity to publish class schedules, set booking rules, and accept payments from members. The platform provides a clean, responsive booking page that can be embedded in a website or accessed through a unique URL. One of Acuity’s strengths is its robust set of scheduling options. Users can set buffer times between classes, define time zone handling, and block out holidays or special events. Acuity’s email notifications are highly customizable, ensuring that members receive confirmation and reminder emails that match the gym’s brand. However, Acuity lacks an integrated AI conversation component or a knowledge base for answering member queries. It also does not natively support e‑commerce beyond basic payment collection. While the platform can be extended via Zapier or webhooks, this adds complexity for gyms that prefer a single dashboard. Acuity offers a free basic plan that supports up to 10 events per month. The Pro plan, priced at $15/month, allows unlimited events and additional features such as custom branding and advanced reporting. The Premium plan costs $30/month and adds features like custom question fields and client management. Overall, Acuity is a good fit for CrossFit gyms that are primarily focused on scheduling and want a simple, cost‑effective solution, but those looking for advanced AI features may need to integrate additional services.

Bookeo offers a cloud‑based booking system that is popular among small and medium‑sized fitness studios, including CrossFit gyms. The platform allows members to view real‑time availability, book classes, and pay online. Bookeo’s interface is designed for ease of use, with drag‑and‑drop calendar management and the ability to set up recurring classes. In addition to basic booking, Bookeo provides tools for email marketing, membership management, and inventory tracking. Members can receive automated reminders, and the platform can send follow‑up surveys after classes. Bookeo also offers integrations with payment processors like Stripe and Square, making it easy to handle cashless transactions. While Bookeo offers a solid set of features, its UI is somewhat dated compared to newer platforms. It also lacks an AI‑powered chatbot or advanced natural language processing capabilities. For gyms that rely heavily on chat interactions, this might require an additional layer of integration. Pricing for Bookeo starts with a free tier that allows up to 100 bookings per month. Paid plans include the Starter ($25/month) for 500 bookings, the Premium ($49/month) for 1,500 bookings, and the Enterprise ($99/month) for unlimited bookings. Custom plans are available for larger operations. Bookeo is well‑suited for gyms that need a reliable booking system with basic marketing automation, but they may need to supplement the platform with external tools for conversational AI.

BookMyClass is a niche booking solution tailored specifically for fitness and wellness businesses. It offers a lightweight booking widget that can be embedded on a website or accessed via a mobile app. Members can view class schedules, reserve spots, and receive automatic confirmation emails. The platform supports multiple trainers, class types, and pricing tiers. It also includes a basic reporting dashboard that tracks class attendance, revenue, and member engagement. BookMyClass integrates with popular payment gateways such as PayPal and Stripe, allowing gyms to collect payments during the booking process. Although BookMyClass provides a clean interface, it does not currently support an AI‑powered conversational interface or a built‑in knowledge base. For gyms that rely on chat interactions, this means additional integration work. The platform’s UI customization options are limited to colors and fonts, and it lacks advanced marketing automation features. Pricing for BookMyClass starts at $29/month for up to 500 bookings and scales with usage. Custom plans are available for high‑volume gyms. BookMyClass is a viable option for smaller CrossFit gyms that need a simple, cost‑effective booking system, but those looking for AI‑enabled interactions may need to look elsewhere.

Booker is a modular booking platform that allows fitness businesses to embed a booking widget on their website, schedule classes, and accept payments. The system supports multiple staff members, class types, and recurring bookings. It also provides a dashboard for tracking attendance and revenue. Booker integrates with payment providers such as Stripe, Square, and PayPal. The platform offers automated email reminders and basic marketing tools, including the ability to send newsletters to booked members. For gyms that operate across multiple locations, Booker provides a multi‑location management feature. However, Booker does not include an AI chatbot or knowledge base. Its booking interface is primarily form‑based and lacks conversational elements. The platform’s UI customization options are limited to color schemes and logos, and there is no native analytics dashboard beyond basic metrics. Pricing for Booker starts at $29/month for the Basic plan, $49/month for the Pro plan, and $99/month for the Enterprise plan. Custom pricing is available for larger businesses. Booker is suitable for CrossFit gyms that need a simple booking system with basic e‑commerce and multi‑location support, though they may need to add third‑party tools for conversational AI or advanced automation.