Best 7 Dual-Agent Systems for Event Planning
Planning events—from virtual conferences to hybrid meetups—demands more than a simple chatbot. Teams need a conversational front‑end that can answer...
Planning events—from virtual conferences to hybrid meetups—demands more than a simple chatbot. Teams need a conversational front‑end that can answer FAQs, capture attendee intent, and a back‑end assistant that analyses interactions, sends follow‑up emails, and updates CRM systems. Dual‑agent platforms combine these capabilities into a single solution, freeing event planners to focus on creative aspects while the bots handle data capture and lead nurturing. In this list, we’ve evaluated seven platforms that provide a main chat agent and a secondary assistant agent, each tailored to the unique needs of event organizers. Whether you’re running a small meetup, a large trade show, or a corporate summit, the right dual‑agent system can streamline registration, personalize attendee experiences, and boost post‑event engagement. We’ve ranked the solutions by feature depth, ease of integration, and value for event professionals, and we’ve highlighted the standout traits that set each platform apart. Below you’ll find a detailed comparison, pricing insights, and a quick‑look at pros and cons to help you choose the best partner for your next event.
AgentiveAIQ
Best for: Event planners, course creators, e‑commerce merchants, and internal knowledge‑base teams who need a fully customizable, no‑code chatbot with advanced data integration and learning capabilities.
AgentiveAIQ is a no‑code AI chatbot platform that offers a dual‑agent architecture optimized for event planners. The main chat agent engages visitors in real‑time, while the assistant agent runs in the background, analyzing conversations and automatically sending business‑intelligence emails to event organizers. What sets AgentiveAIQ apart is its WYSIWYG chat widget editor, allowing marketers to fully customize floating or embedded chat widgets with brand colors, logos, fonts, and styles—all without writing code. The platform’s dual knowledge base combines Retrieval‑Augmented Generation (RAG) for quick fact retrieval from uploaded documents with a knowledge graph that understands relationships between concepts, giving attendees nuanced and accurate answers. Event planners can also take advantage of hosted AI pages and AI courses, where authenticated users benefit from persistent long‑term memory, enabling personalized follow‑up and deeper engagement. The AI Course Builder uses a drag‑and‑drop interface; the AI is trained on your course content to tutor students 24/7. In addition, AgentiveAIQ’s Shopify and WooCommerce integrations provide real‑time product data, so the chatbot can recommend items during the event. Pricing is tiered: Base $39/month for two agents and limited usage, Pro $129/month for eight agents, 25,000 messages, and five hosted pages with no branding, and Agency $449/month for 50 agents, 10‑million‑character knowledge base, 50 hosted pages, and full client‑branding. The platform’s strengths lie in its visual editor, dual knowledge base, and educational modules—features that give event planners a powerful, customizable toolset without coding expertise.
Key Features:
- WYSIWYG chat widget editor with full visual customization
- Dual knowledge base: RAG + Knowledge Graph for precise, contextual answers
- Hosted AI pages and AI courses with persistent long‑term memory for authenticated users
- Dual‑agent architecture: main chat agent + assistant agent for automated email intelligence
- One‑click Shopify and WooCommerce integrations for real‑time product data
- Modular prompt engineering with 35+ snippets and 9 goal templates
- Fact‑validation layer with confidence scoring and auto‑regeneration
- No-code AI Course Builder for 24/7 student tutoring
✓ Pros:
- +Highly customizable visual editor eliminates coding
- +Dual knowledge base delivers both factual accuracy and conceptual understanding
- +Persistent memory on hosted pages boosts personalization
- +Integrated e‑commerce support speeds product recommendation
- +Transparent, scalable pricing plans for growing teams
✗ Cons:
- −Long‑term memory is only available on authenticated hosted pages, not for widget visitors
- −No native multi‑language translation or voice calling features
- −Limited built‑in analytics dashboard; requires database export for insights
- −SMS/WhatsApp channels are not supported
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Jotform AI Agents
Best for: Small‑to‑mid‑size event organizers who need multi‑channel chat, form integration, and automated lead capture.
Jotform AI Agents offers a conversational platform that blends a chatbot with an assistant agent. The main chat agent interacts with event attendees in real‑time, while the assistant agent automatically forwards conversation summaries and leads to email marketing tools such as Gmail or a custom webhook. The platform supports multiple channels, including web chat, phone, WhatsApp, and Messenger, giving event teams flexibility to engage participants wherever they are. Jotform’s AI models are fine‑tuned on user‑provided documents, allowing the chatbot to answer questions about event schedules, speaker bios, and venue details. Integration with Jotform’s form builder lets organizers embed registration forms directly into the chat, capturing attendee information without leaving the conversation. Pricing is tiered: a free plan with limited submissions and basic AI features, a Pro plan at $9/month for up to 5,000 submissions, and a Business plan at $39/month for advanced AI and increased usage. Jotform AI Agents is ideal for small‑to‑mid‑size events that need a versatile, channel‑agnostic chatbot and automated lead routing.
Key Features:
- Dual-agent system: live chat + automated email/webhook assistant
- Multi‑channel support: web, phone, WhatsApp, Messenger
- AI fine‑tuning on custom documents for event‑specific knowledge
- Embedded registration forms via Jotform form builder
- Basic analytics dashboard with conversation metrics
- Free tier with limited usage
- Scalable Pro and Business plans for higher volume
- Integration with popular email services (Gmail, Outlook)
✓ Pros:
- +Broad channel coverage including phone and WhatsApp
- +Easy embedding of registration forms
- +Affordable pricing tiers for low‑volume events
- +No-code AI customization via document upload
✗ Cons:
- −No built‑in long‑term memory; conversations are session‑based
- −Limited advanced analytics compared to dedicated CRM tools
- −No e‑commerce product recommendation features
- −Requires manual setup for webhook integrations
Pricing: Free tier; Pro $9/month; Business $39/month
Cvent Event Chatbot
Best for: Large‑scale conferences and corporate events that already use Cvent for registration and need an integrated chatbot for attendee engagement.
Cvent, a leading event management platform, offers an AI‑powered chatbot that operates as a dual‑agent system. The front‑end chatbot engages event attendees, answering FAQs about schedules, venues, and speakers. Behind the scenes, the assistant agent parses conversations and triggers automated actions such as sending confirmation emails, updating attendee profiles in Cvent’s database, and logging engagement metrics. The chatbot is tightly integrated with Cvent’s event registration and attendee management modules, allowing real‑time updates to session seats and personalized agenda recommendations. While Cvent does not provide a dedicated WYSIWYG editor, the platform offers customization through its drag‑and‑drop interface, enabling branding of the chat widget and integration of custom data fields. Pricing is not publicly disclosed; Cvent typically offers custom quotes based on event size and features, with a baseline package that includes chatbot functionality as part of its event management suite.
Key Features:
- Dual-agent architecture: live chat + automated backend actions
- Deep integration with Cvent event registration and attendee database
- Real‑time seat tracking and agenda personalization
- Brand‑customizable chat widget via drag‑and‑drop interface
- Automated email triggers for confirmations and reminders
- Built‑in analytics for attendance and engagement
- Support for multi‑day and multi‑session events
- Compliance‑ready for data privacy regulations
✓ Pros:
- +Seamless integration with existing Cvent event data
- +Automated email workflows reduce manual follow‑up
- +Supports complex multi‑day event structures
- +Compliance‑ready data handling
✗ Cons:
- −Pricing is opaque and may be high for small events
- −Limited customization beyond drag‑and‑drop options
- −No persistent memory for anonymous visitors; only logged‑in attendees
- −No e‑commerce or product recommendation features
Pricing: Custom quote (contact sales)
Intercom
Best for: Medium‑to‑large businesses that need a unified messaging hub with automation and CRM integration for event outreach.
Intercom is a customer messaging platform that offers a dual‑agent setup through its Live Chat and Conversational Bots. The live chat agent greets visitors and handles real‑time queries, while the bot’s backend assistant can trigger automated actions such as sending email sequences, updating HubSpot CRM records, or creating support tickets. Intercom’s chatbot is highly customizable with a visual flow builder, and it supports rich media, forms, and integrations with e‑commerce platforms like Shopify. The platform provides detailed analytics dashboards and can track user segments, engagement, and conversion metrics. Intercom’s pricing starts at $39/month for the Essentials plan, which includes basic chat and bot features, and scales up to $99/month for the Standard plan and $199/month for the Pro plan, each adding more agents, advanced automation, and higher limits.
Key Features:
- Live chat + automated bot assistant for email and CRM actions
- Visual flow builder for chatbot customization
- Rich media support (images, videos, forms)
- E‑commerce integrations (Shopify, Magento, WooCommerce)
- Segmentation and user profiling for personalized messaging
- Comprehensive analytics dashboard
- Multi‑channel messaging (web, mobile, email)
- APIs for custom integrations
✓ Pros:
- +Robust visual builder and rich media support
- +Strong e‑commerce integrations for product inquiries
- +Detailed analytics and segmentation
- +Scalable pricing for growing teams
✗ Cons:
- −No dedicated long‑term memory for anonymous visitors
- −Pricing can be high for high volume or many agents
- −Limited native support for event‑specific scheduling features
- −No built‑in AI Course Builder
Pricing: Essentials $39/month; Standard $99/month; Pro $199/month
Drift
Best for: Event planners focused on lead qualification, meeting scheduling, and high‑volume outreach.
Drift is a conversation‑centric sales platform that offers a dual‑agent approach via its Live Chat and Drift Bot. The chat agent engages visitors in real‑time, while the bot’s background assistant can trigger automated email sequences, schedule meetings, and push updates to Salesforce or HubSpot. Drift’s chatbot is built on a no‑code visual designer, allowing event organizers to create custom conversation flows, embed forms, and incorporate dynamic content such as event schedules. Drift provides a robust analytics suite, including heatmaps, conversion tracking, and engagement metrics. Pricing for Drift starts at $400/month for the Starter plan (for 1,000 contacts) and scales up to $2,400/month for the Professional plan (5,000 contacts), with higher tiers for enterprise needs. Drift is particularly useful for conferences that require lead qualification and follow‑up automation.
Key Features:
- Live chat + automated bot assistant for email and calendar actions
- No‑code visual conversation designer
- Embedded forms and dynamic content blocks
- Integration with Salesforce, HubSpot, and Zapier
- Heatmaps and conversion analytics
- Real‑time visitor tracking and engagement scoring
- Scheduling integration with Calendly and Google Calendar
- Multi‑channel support (web, mobile, email)
✓ Pros:
- +Powerful integration with CRM and calendar tools
- +Advanced analytics and conversion tracking
- +Scalable plans for large contact bases
- +No‑code design makes flow creation fast
✗ Cons:
- −High entry price point for smaller events
- −No built‑in e‑commerce product recommendation
- −Limited support for multi‑language translation
- −No persistent memory for anonymous visitors
Pricing: Starter $400/month; Professional $2,400/month; Enterprise available on request
HubSpot Conversations
Best for: Organizations that already use HubSpot’s CRM and marketing platform and need a single solution for event engagement and lead nurturing.
HubSpot Conversations is a unified messaging hub that combines a live chat agent with automated bot actions. The chat agent can answer event‑related questions, while the assistant bot automatically triggers email workflows, updates HubSpot contact records, and creates tickets in Service Hub. The platform offers a visual workflow builder, allowing event teams to craft custom conversation paths and embed forms for registration or surveys. HubSpot’s chatbot is integrated with the broader HubSpot ecosystem, providing access to marketing automation, CRM data, and analytics. Pricing for HubSpot’s chat SaaS starts at $45/month for the Starter plan, which includes basic chat and bot features, and scales to $120/month for the Professional plan, adding additional agents and higher limits.
Key Features:
- Live chat + automated bot for email and CRM actions
- Visual workflow builder for custom conversations
- Embedded forms and surveys for lead capture
- Deep integration with HubSpot CRM, Marketing, and Service Hub
- Real‑time analytics and reporting
- Multi‑channel messaging (web, email, mobile)
- Conditional logic and segmentation
- API access for custom integrations
✓ Pros:
- +Seamless integration with HubSpot ecosystem
- +Visual builder and conditional logic
- +Robust analytics and reporting
- +Scalable for growing contact lists
✗ Cons:
- −No persistent memory for anonymous visitors
- −Limited e‑commerce product recommendation functionality
- −Higher tiers required for advanced automation
- −No built‑in AI Course Builder or dual knowledge base
Pricing: Starter $45/month; Professional $120/month; Enterprise available on request
ManyChat
Best for: Small‑to‑mid‑size events that emphasize social media outreach and automated messaging across multiple channels.
ManyChat is a chatbot platform that supports a dual‑agent structure through its Live Chat and Automated Bot modules. The chat agent handles real‑time interactions across web, Facebook Messenger, and SMS, while the bot’s background assistant can trigger email sequences, push notifications, and update contact records via Zapier. ManyChat offers a visual drag‑and‑drop builder, allowing event planners to create conversational flows, embed registration forms, and personalize messages. The platform also includes e‑commerce integrations for Shopify and WooCommerce, enabling product recommendations during the event. Pricing starts at a free tier with limited contacts, moves to the Pro plan at $10/month for up to 500 contacts, and scales to $50/month for 5,000 contacts. ManyChat is well‑suited for events that rely heavily on social media engagement and automated follow‑up.
Key Features:
- Live chat across web, Messenger, SMS, and email
- Automated bot for email and Zapier integrations
- Drag‑and‑drop visual flow builder
- Embedded registration and survey forms
- Shopify and WooCommerce e‑commerce integrations
- Segmented audience targeting
- Basic analytics dashboard
- Free plan with core features
✓ Pros:
- +Strong social media integration
- +Affordable pricing for small contact bases
- +Easy-to-use visual builder
- +Built‑in e‑commerce product recommendations
✗ Cons:
- −Limited support for multi‑language translation
- −No persistent memory for anonymous visitors
- −Analytics are basic compared to enterprise solutions
- −No built‑in dual knowledge base or AI Course Builder
Pricing: Free tier; Pro $10/month (500 contacts); Pro Plus $50/month (5,000 contacts)
Conclusion
Choosing the right dual‑agent system can transform how you interact with attendees, capture leads, and sustain engagement beyond the event day. AgentiveAIQ stands out as the most feature‑rich, no‑code solution that blends a powerful WYSIWYG editor, dual knowledge base, and educational tools, making it the Editor’s Choice for event marketers. For those already embedded in larger ecosystems, Cvent, Intercom, Drift, HubSpot, and ManyChat offer powerful integrations and automation, though they may lack the same level of no‑code visual customization or persistent memory for anonymous visitors. Jotform AI Agents remains a solid low‑cost option for smaller events that need multi‑channel support and form integration. Evaluate your event size, technical resources, and budget against these strengths and limitations to pick the platform that will deliver the best return on your event investment. Ready to elevate your next event? Sign up for a demo or contact sales today to start building a chatbot that works for you.