Best 7 Fully Customizable AI Agent Systems for Event Planning

Drift is a leading conversational marketing platform that enables businesses to engage site visitors in real‑time chat, qualify leads, and schedule meetings. While originally focused on B2B sales, Drift’s flexible integration framework and AI‑powered chatbots make it well‑suited for event planners who need to handle ticket inquiries, sponsorship questions, and real‑time attendee support. Drift’s chatbot capabilities are powered by its AI model, which can be trained on custom content and integrated with a company’s CRM to trigger follow‑up actions. For event planners, Drift’s meeting scheduling feature can automatically book on‑site or virtual sessions with vendors or sponsors, while its chat widget can be embedded across event landing pages. Key features include custom conversational flows, AI‑driven lead qualification, integration with major CRMs like Salesforce and HubSpot, real‑time meeting scheduling, and analytics dashboards that provide insights into visitor engagement. Drift’s pricing is structured in tiered plans; the base plan starts with a free trial, while the Pro plan typically begins at around $250/month, with higher tiers available on request. Drift is best suited for medium to large events where lead generation and sponsor engagement are critical. Its strengths lie in deep CRM integration and meeting scheduling, though it lacks a dedicated knowledge base or WYSIWYG editor for widget styling.

Intercom offers a comprehensive customer messaging platform that combines live chat, bots, and automated workflows. For event planners, Intercom can be deployed on event registration pages to answer FAQs, guide users through ticket purchasing, and provide post‑event support. The platform’s chatbot feature allows the creation of guided conversations that can route inquiries to the appropriate support team or trigger automated email follow‑ups. Intercom’s integration ecosystem supports e‑commerce platforms, marketing automation tools, and help desk software, making it a versatile choice for events that require multi‑channel communication. Key features include live chat, AI chatbot builder, product tours, targeted messaging, and an inbox that consolidates all customer interactions. Intercom’s pricing is tiered; the Essential plan starts at $39/month for up to 10,000 contacts, while the Pro plan is $99/month, and higher tiers are available on request. Intercom is ideal for events with a high volume of attendee interactions where personalized messaging and post‑event analytics are valuable. The platform’s strengths are its robust messaging suite and data‑driven insights, though it does not offer a dedicated knowledge base or advanced WYSIWYG widget customization.

ManyChat is a popular chatbot platform that focuses on automating conversations across messaging apps and website widgets. While originally designed for marketing and e‑commerce, ManyChat’s visual flow builder and automation capabilities make it attractive for event planners seeking to engage registrants, send reminders, and run post‑event surveys. ManyChat supports chatbot flows that can be triggered by website visits, email opens, or social media interactions, and it integrates with e‑commerce platforms like Shopify to provide product or ticket information. Key features include a drag‑and‑drop flow builder, integration with Shopify and WooCommerce, email marketing automation, broadcast messaging, and a knowledge base module for FAQ handling. Pricing starts with a free plan and scales to a Pro plan at $10/month (per user) and a Pro Plus plan at $45/month (per user). ManyChat’s visual editor allows basic customization of the widget’s appearance, though it is less extensive than dedicated WYSIWYG editors. ManyChat is best suited for small to mid‑size events that require automated reminders and post‑event engagement. Its strengths lie in ease of use and e‑commerce integration, but it lacks deep knowledge base or persistent memory features.

Tidio blends live chat and chatbot automation into a single interface, offering a versatile solution for event planners to engage attendees on registration pages and event websites. The platform’s chat widget can be embedded across any site and is customizable in terms of colors and layout, though it does not provide a full WYSIWYG editor. Tidio’s chatbot builder allows the creation of automated conversation flows that can answer common questions about event schedules, ticket pricing, and venue details. It also offers integrations with popular e‑commerce and marketing tools such as Shopify, WooCommerce, and Mailchimp. Key features include live chat, AI chatbot builder, email marketing integration, visitor tracking, and pre‑built templates for common use cases. Tidio’s pricing is tiered: a Basic plan at $18/month, a Premium plan at $49/month, and a Growth plan at $99/month (all with a 14‑day free trial). The platform is suitable for events that require real‑time support and automated follow‑up, but it lacks a dedicated knowledge base or persistent memory for anonymous visitors.

Chatfuel is a no‑code chatbot builder that primarily targets social media platforms but offers a website chatbot widget as well. The platform’s drag‑and‑drop interface allows event planners to design conversational flows that can guide users through ticket purchasing or provide event FAQs. Chatfuel supports integration with e‑commerce platforms via API, and it can connect to email marketing services for follow‑up campaigns. While Chatfuel’s widget can be embedded on any website, it offers limited visual customization compared to dedicated WYSIWYG editors. Key features include a visual flow builder, integration with Facebook Messenger and Instagram (for social outreach), API integration for e‑commerce, email marketing automation, and basic analytics. Pricing is structured in tiers: Free, Pro at $15/month, and Pro Plus at $35/month (all with a 14‑day free trial). Chatfuel is best for events that rely heavily on social media engagement or require a simple website chatbot.

MobileMonkey is a conversational marketing platform that offers chatbots for websites, Facebook Messenger, and SMS. For event planners, MobileMonkey can be used to engage attendees on event pages, send automated reminders, and collect feedback after the event. The platform’s chatbot builder uses a visual flow editor, and it supports integration with e‑commerce platforms like Shopify for ticketing and merchandise. MobileMonkey’s widget can be embedded on any website and offers basic styling options. Key features include a visual flow builder, multi‑channel support (website, Messenger, SMS), Shopify integration, email marketing integration, broadcast messaging, and basic analytics. Pricing starts at $20/month for the Pro plan, with a free trial available. MobileMonkey is suitable for events that need cross‑channel engagement and automated follow‑ups but lacks a dedicated knowledge base or persistent memory.