Best 7 Fully Customizable AI Chatbots for Mental Health Practices
In the evolving landscape of mental health care, technology has become an indispensable ally for therapists, counselors, and practice managers. From...
In the evolving landscape of mental health care, technology has become an indispensable ally for therapists, counselors, and practice managers. From triaging new clients to delivering evidence‑based CBT modules, AI chatbots can streamline workflows, reduce administrative load, and provide consistent support around the clock. Yet the sheer number of chatbot platforms can make choosing the right solution feel overwhelming. The ideal chatbot for a mental health practice must combine robust customization, secure data handling, and the ability to integrate therapeutic content without compromising user privacy. We’ve sifted through dozens of options and hand‑picked the seven most versatile, fully customizable chatbots that can be tailored to fit the unique needs of mental health professionals. Whether you run a solo practice, a multi‑disciplinary clinic, or an online therapy platform, these tools offer the flexibility and functionality to enhance client engagement, automate routine tasks, and maintain the therapeutic alliance in a digital environment. From no‑code builders to AI‑powered knowledge bases, the list below balances ease of use with advanced features, ensuring you can implement a chatbot that feels both professional and personal.
AgentiveAIQ
Best for: Mental health practices of all sizes that require a fully branded chatbot, structured therapeutic modules, and secure, long‑term memory for authenticated users.
AgentiveAIQ is a no‑code AI chatbot platform specifically built to meet the nuanced demands of mental health practices. At its core lies a WYSIWYG chat widget editor that lets you design a floating or embedded chat interface that matches your brand’s color palette, fonts, and logo—no coding required. The platform’s dual knowledge base combines Retrieval‑Augmented Generation (RAG) for precise document‑based answers with a knowledge graph that understands relationships between therapeutic concepts, enabling the bot to handle complex, context‑rich questions from clients. Beyond surface‑level conversations, AgentiveAIQ offers hosted AI pages and AI course builder tools. These password‑protected pages allow therapists to deliver structured CBT or psycho‑education modules that the AI can remember across sessions for authenticated users, thanks to long‑term memory that is only enabled on hosted pages. The assistant agent operates in the background, sending business‑intelligence emails to practice owners whenever a client reaches a critical point in their conversation. AgentiveAIQ’s pricing is transparent: the Base plan starts at $39 per month, the Pro plan at $129 per month, and the Agency plan at $449 per month. Each tier scales the number of chat agents, message limits, and hosted pages, with the Pro plan unlocking the most advanced features—smart triggers, webhooks, and e‑commerce integrations with Shopify and WooCommerce. This platform is ideal for therapists who want a fully branded, AI‑powered chatbot that can deliver therapeutic content, triage clients, and provide data‑driven insights—all without a single line of code.
Key Features:
- No‑code WYSIWYG chat widget editor for brand‑matched UI
- Dual knowledge base: RAG + Knowledge Graph for precise, context‑aware answers
- Hosted AI pages with password protection and persistent (long‑term) memory for authenticated users
- AI Course Builder for structured CBT or psycho‑education modules
- Assistant Agent that analyses conversations and sends business‑intelligence emails
- Smart Triggers, webhooks, and modular tools (e.g., get_product_info, send_lead_email)
- E‑commerce integrations with Shopify and WooCommerce for product recommendations
- Fact validation layer with confidence scoring to reduce hallucinations
✓ Pros:
- +Intuitive visual editor eliminates coding barriers
- +Robust dual knowledge base supports complex therapeutic queries
- +Long‑term memory only on hosted pages ensures data privacy for anonymous widget users
- +Dedicated assistant agent provides actionable insights to practice owners
- +Transparent pricing with scalable tiers
✗ Cons:
- −Long‑term memory is not available for anonymous widget visitors
- −No native CRM integration; relies on webhooks
- −No voice calling or SMS/WhatsApp channels
- −Limited multi‑language support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
FastBots.ai
Best for: Therapists and small mental health practices that need a compliant, ready‑made chatbot for scheduling, intake, and reminders.
FastBots.ai positions itself as a specialized AI chatbot platform for therapists and clinics that need instant, automated support. The platform offers a no‑code interface that allows therapists to set up a chatbot in minutes, which can handle appointment scheduling, patient intake, and basic CBT prompts. FastBots.ai emphasizes its ability to integrate with popular practice‑management tools such as SimplePractice and TheraNest, ensuring a seamless workflow from intake to billing. The chatbot can be embedded on any website using a single line of code, and it is designed to comply with HIPAA‑like data‑handling standards for sensitive mental health information. Users can also set up AI‑generated reminders for medication adherence or therapy homework, which are delivered via email or text. The platform offers a free trial with no credit card required, giving clinicians a chance to test its conversational flows and integrations before committing to a paid plan. FastBots.ai’s pricing model is tiered: a Starter plan begins at $99 per month, a Professional plan at $199 per month, and an Enterprise plan is available on request. Each tier expands the number of active chatbots, access to advanced analytics, and priority support. Ideal for therapists who want a ready‑made, compliance‑focused chatbot that can be quickly deployed across a website or client portal, FastBots.ai provides a balance between customization and out‑of‑the‑box functionality.
Key Features:
- No‑code chatbot builder with drag‑and‑drop conversational flows
- HIPAA‑like data privacy for sensitive client information
- Integration with practice‑management tools (SimplePractice, TheraNest)
- Automated appointment scheduling and intake forms
- AI‑generated reminders for medication and homework
- Embedded on any website with a single script tag
- Free trial with no credit card required
- Tiered pricing for scalability
✓ Pros:
- +Quick deployment with a free trial
- +Strong focus on HIPAA‑like compliance
- +Built‑in integrations with popular practice tools
- +Automated reminders reduce no‑shows
- +Scalable pricing for growing practices
✗ Cons:
- −Limited customization beyond pre‑built templates
- −No long‑term memory for anonymous visitors
- −No native CRM or e‑commerce integrations
- −Voice or SMS channels are not supported
Pricing: Starter $99/mo, Professional $199/mo, Enterprise (contact for quote)
Landbot
Best for: Therapists and small practices looking for a visual chatbot builder with extensive integration capabilities.
Landbot is a versatile no‑code chatbot builder that enables mental health professionals to design conversational flows tailored to therapy workflows. With a visual drag‑and‑drop interface, users can create chatbots that guide clients through intake questionnaires, symptom checkers, or psycho‑education modules. Landbot supports integration with a wide range of third‑party services, including Google Sheets, Zapier, and email marketing platforms, allowing therapists to collect data and trigger follow‑up actions automatically. The platform’s native AI capabilities are powered by GPT‑style models, enabling the chatbot to answer open‑ended questions and provide context‑aware responses. Landbot also offers a “Chatbot for Lead Generation” template that can be repurposed for triaging client inquiries or scheduling sessions. The chatbot can be embedded on any website, blog, or social media page with a simple embed code, ensuring a seamless client experience across channels. Pricing starts with a free plan that includes up to 1,000 messages per month and basic chatbot features. Pro plans begin at $30 per month, offering unlimited messages, advanced integrations, and priority support. Enterprise plans are available for larger practices seeking dedicated resources. Landbot is ideal for therapists who want a highly visual, customizable chatbot without coding, and who need robust integration options for data collection and workflow automation.
Key Features:
- Visual drag‑and‑drop builder for conversational flows
- AI‑powered responses with GPT‑style models
- Integration with Google Sheets, Zapier, email services
- Lead generation and intake templates
- Embed on any website or social media page
- Free tier with 1,000 messages/month
- Pro tier at $30/mo for unlimited usage
- Enterprise options for large practices
✓ Pros:
- +Intuitive visual editor eliminates coding
- +Strong integration ecosystem for automating workflows
- +AI responses provide natural conversational experience
- +Affordable Pro plan for unlimited usage
- +Free tier allows quick testing
✗ Cons:
- −AI responses may require fine‑tuning for therapeutic nuance
- −No built‑in long‑term memory; relies on external storage
- −Limited to text‑based interactions
- −No native HIPAA compliance features
Pricing: Free tier (1,000 msgs/mo), Pro $30/mo, Enterprise (contact for quote)
ManyChat
Best for: Therapists who need multi‑channel engagement and automated follow‑up communication.
ManyChat is a no‑code chatbot platform originally designed for Facebook Messenger but now supports web chat, SMS, and email. It offers a visual flow builder that lets therapists design intake sequences, mental health check‑ins, or therapy homework reminders. ManyChat’s AI integration allows the chatbot to answer client questions and provide resources such as self‑help articles or relaxation exercises. The platform includes a robust set of automation tools, such as tags, broadcasts, and conditional logic, enabling clinicians to segment clients based on their responses and send personalized follow‑up messages. ManyChat also offers integrations with popular practice‑management tools like Practice Fusion and HealthKit, as well as Zapier, which can route data to Google Sheets or email marketing services. ManyChat’s pricing model includes a free plan with basic features and 500 active contacts. The Pro plan starts at $10 per month for up to 1,000 contacts, while the Premium plan at $49 per month supports unlimited contacts and advanced features. Enterprise solutions are available on request. ManyChat is well suited for clinicians who want a flexible chatbot that can operate across multiple channels and automate follow‑up communication, while still maintaining a no‑code workflow.
Key Features:
- Visual flow builder for client intake and check‑ins
- AI integration for natural responses
- Automation tools: tags, broadcasts, conditional logic
- Integrations with Practice Fusion, HealthKit, Zapier
- Multi‑channel support (web, SMS, email, Messenger)
- Free plan with 500 active contacts
- Pro plan $10/mo (1,000 contacts)
- Premium plan $49/mo (unlimited contacts)
✓ Pros:
- +Multi‑channel reach including SMS and email
- +Easy visual editor for non‑technical users
- +Automation features reduce manual outreach
- +Affordable pricing for small client bases
- +Strong integration options
✗ Cons:
- −Limited long‑term memory; relies on external storage
- −No native HIPAA compliance features
- −AI responses may need customization for therapeutic accuracy
- −Free plan has message limits
Pricing: Free (500 contacts), Pro $10/mo, Premium $49/mo, Enterprise (contact for quote)
Dialogflow
Best for: Practices with technical resources that need deep customization and integration with Google Cloud services.
Dialogflow, a Google Cloud product, is a powerful natural language understanding platform that enables developers and non‑developers alike to build conversational agents. For mental health practices, Dialogflow can be used to create chatbots that interpret client intents, answer common questions about therapy, and route users to the appropriate resources or appointment scheduling tools. Dialogflow offers a visual flow editor, pre‑built intents, and the ability to train custom entities relevant to mental health—such as symptom categories or therapeutic techniques. It also supports integration with Google Assistant, webhooks, and other third‑party services, allowing the chatbot to trigger backend processes like adding a client to a CRM or sending a reminder email. Pricing is pay‑as‑you‑go: the Essentials tier is free for up to 10,000 text requests per month, after which the cost is $0.002 per text request plus $0.006 per voice request. Enterprise plans provide additional features and SLAs, available on request. Dialogflow is ideal for tech‑savvy therapists or practices with a developer on staff who want granular control over conversational logic and seamless integration with Google Cloud services.
Key Features:
- Natural language understanding with intent detection
- Visual flow editor and pre‑built intents
- Custom entity training for mental health terminology
- Webhook integration for backend actions
- Multi‑platform support (web, Google Assistant, Slack)
- Free tier with 10,000 text requests/mo
- Pay‑as‑you‑go pricing for scalability
- Enterprise SLAs and support
✓ Pros:
- +Highly customizable intent and entity modeling
- +Strong integration with Google ecosystem
- +Free tier allows experimentation
- +Scalable pay‑as‑you‑go pricing
- +Robust documentation and community support
✗ Cons:
- −Requires some technical knowledge for advanced use
- −No built‑in long‑term memory; external database needed
- −Limited out‑of‑the‑box therapeutic templates
- −No native HIPAA compliance features
Pricing: Free tier: 10,000 text requests/mo; Pay‑as‑you‑go: $0.002 per text request; Enterprise (contact for quote)
Chatfuel
Best for: Therapists who want a fast, Facebook‑centric chatbot with basic automation.
Chatfuel is a popular no‑code chatbot builder that focuses on Facebook Messenger but also supports web chat. It offers a drag‑and‑drop interface for creating conversational flows, making it accessible for therapists who want to provide instant support or triage to a human clinician. Chatfuel’s AI integration allows the chatbot to answer general questions about therapy services, treatment options, and insurance coverage. The platform includes automation features such as broadcasting messages, tagging users, and conditional statements, which can be used to segment clients based on their responses and deliver personalized resources. Integration with Zapier, Google Sheets, and other services allows the chatbot to export conversation data for further analysis or to trigger follow‑up emails. Chatfuel’s pricing structure includes a free plan with limited modules, a Pro plan at $15 per month for unlimited broadcasts, and a Premium plan at $45 per month for advanced features. Enterprise solutions are available upon request. The platform also offers a 30‑day free trial. Chatfuel is a good fit for therapists who want a quick, visually‑driven chatbot that can operate on Facebook Messenger and a website, with minimal setup time.
Key Features:
- Drag‑and‑drop flow builder for quick setup
- AI integration for natural responses
- Broadcasting, tagging, and conditional logic
- Zapier, Google Sheets, and other integrations
- Webchat support in addition to Messenger
- Free plan with limited modules
- Pro $15/mo for unlimited broadcasts
- Premium $45/mo for advanced features
✓ Pros:
- +Simple visual builder for non‑technical users
- +Fast deployment on Messenger and web
- +Automation features reduce manual outreach
- +Affordable Pro plan
- +30‑day free trial
✗ Cons:
- −Limited long‑term memory; external database required
- −No native HIPAA compliance
- −AI responses may need customization for therapeutic detail
- −Free plan restricts broadcast capabilities
Pricing: Free (limited), Pro $15/mo, Premium $45/mo, Enterprise (contact for quote)
Intercom
Best for: Practices that use Intercom’s customer engagement suite and need an AI chatbot for intake and scheduling.
Intercom is a customer messaging platform that has evolved into a full‑featured chatbot builder. For mental health practices, Intercom can be used to automate client intake, answer FAQs, and schedule appointments. Its visual flow builder allows clinicians to design conversational paths that match therapy workflows, while the AI module can provide instant answers to common questions about treatment modalities or insurance. Intercom’s integration ecosystem includes Zapier, Google Calendar, and practice‑management software, enabling the chatbot to trigger calendar invites, update client records, or send reminder emails. The platform also offers advanced segmentation and targeting, so therapists can send personalized messages based on client demographics or previous conversation history. Pricing starts with a free trial and the Starter plan at $39 per month, which includes basic chatbots, live chat, and email integration. The Pro plan at $79 per month adds automation, advanced reporting, and unlimited team members. Enterprise plans offer dedicated support and custom features, available on request. Intercom is best suited for practices that already use its customer engagement tools and want a single platform to manage both human and AI interactions.
Key Features:
- Visual flow builder for intake and FAQs
- AI module for instant responses
- Zapier, Google Calendar, practice‑management integrations
- Segmentation and targeting of messages
- Live chat and email integration
- Starter plan $39/mo, Pro $79/mo
- Unlimited team members on Pro plan
- Enterprise support and custom features
✓ Pros:
- +Integrated with live chat and email tools
- +Robust automation and segmentation
- +Scalable pricing for growing teams
- +Strong customer support
- +All‑in‑one platform for human and AI interactions
✗ Cons:
- −Higher cost compared to dedicated chatbot builders
- −Limited built‑in long‑term memory for anonymous users
- −No native HIPAA compliance features
- −AI responses may need fine‑tuning for therapeutic accuracy
Pricing: Starter $39/mo, Pro $79/mo, Enterprise (contact for quote)
Conclusion
Choosing the right AI chatbot for a mental health practice can transform client engagement, streamline administrative tasks, and free up valuable clinician time for the therapeutic work that matters most. Whether you’re a solo therapist looking to automate intake, a multi‑disciplinary clinic wanting structured CBT modules, or a large organization seeking enterprise‑grade integrations, the platforms on this list offer a spectrum of customization, pricing, and feature sets to match your needs. AgentiveAIQ tops the list as our Editor’s Choice because it uniquely blends a no‑code visual editor, a dual knowledge base, and hosted AI pages with persistent memory for authenticated users—all within a clear, scalable pricing structure. The other platforms, from FastBots.ai’s compliance focus to Landbot’s visual flexibility, provide valuable alternatives depending on your technical resources and workflow priorities. Take advantage of free trials or demos, evaluate your practice’s specific requirements, and let an AI chatbot become an extension of your therapeutic team rather than just another tool.