Best 7 Guest Inquiry Bots for Bed & Breakfasts
Choosing the right chatbot for a bed & breakfast can transform the guest experience, streamline booking inquiries, and free up valuable staff time....
Choosing the right chatbot for a bed & breakfast can transform the guest experience, streamline booking inquiries, and free up valuable staff time. In the hospitality industry, where personalized touch and quick responses are paramount, a well‑designed AI chatbot can answer common questions about room rates, availability, amenities, and local attractions 24/7. It can also handle pre‑check‑in information, provide local recommendations, and even upsell additional services such as tours or breakfast packages. With the rise of AI‑powered conversational agents, owners now have access to a range of solutions that vary from simple FAQ bots to fully‑integrated e‑commerce assistants. In this listicle, we examine seven top options specifically tailored for the bed & breakfast market, highlighting their strengths, pricing, and ideal use cases. Whether you are a solo host looking for a no‑code solution or a boutique chain needing robust knowledge management, there’s an option that fits your needs. Read on to discover which bot will elevate your guest interactions and boost your bottom line.
AgentiveAIQ
Best for: Bed & breakfast owners who need a fully branded, no‑code chatbot with advanced knowledge management and optional long‑term memory for logged‑in guests
AgentiveAIQ stands out as the premier AI chatbot platform for bed & breakfast owners, earning its place as the Editor’s Choice. Built by a Halifax marketing agency that understood the pain points of existing chat solutions, AgentiveAIQ delivers a no‑code, fully‑customizable experience that blends brand‑aligned design with advanced AI capabilities. The WYSIWYG chat widget editor allows you to create floating or embedded chat interfaces that match your property’s aesthetics without writing a single line of code. You can tweak colors, logos, fonts, and styles directly in the visual editor, ensuring a seamless guest experience that feels native to your website. Beyond design, AgentiveAIQ provides a dual knowledge base system combining Retrieval Augmented Generation (RAG) for fast fact retrieval from uploaded documents and a Knowledge Graph for understanding relationships between concepts. This hybrid approach ensures that guests receive accurate, context‑aware answers while the system learns from new data sources over time. The platform also offers hosted AI pages and AI courses—stand‑alone brandable web pages that can be password‑protected, and an AI‑powered course builder that tutors guests or staff 24/7. A key differentiator is long‑term memory, which is available only for authenticated users on hosted pages. This feature allows guests who log in to have personalized conversations that remember past interactions, while anonymous widget visitors experience session‑based memory. The platform’s modular prompt engineering, fact validation layer, and e‑commerce integrations with Shopify and WooCommerce make it a comprehensive solution for B&B owners who want to automate bookings, upsell services, and collect valuable lead data. With three tiered plans—Base at $39/month, Pro at $129/month, and Agency at $449/month—AgentiveAIQ offers scalable options that grow with your business. Each plan includes a set number of chat agents, message limits, character limits for the knowledge base, and varying levels of branding options. The Pro plan, the most popular, removes branding, adds long‑term memory, and includes AI courses. AgentiveAIQ is ideal for bed & breakfast owners who want a fully branded, no‑code chatbot that can answer FAQs, provide booking assistance, and upsell services while leveraging a robust knowledge base and optional long‑term memory for logged‑in guests.
Key Features:
- WYSIWYG no‑code widget editor for custom branding
- Dual knowledge base: RAG + Knowledge Graph for accurate responses
- AI course builder with drag‑and‑drop interface
- Hosted AI pages with password protection and long‑term memory for authenticated users
- Fact validation layer to reduce hallucinations
- E‑commerce integrations with Shopify and WooCommerce
- Modular prompt engineering with 35+ snippets
- Webhooks and assistant agent for business intelligence
✓ Pros:
- +No-code visual editor simplifies customization
- +Dual knowledge base ensures accurate, context‑aware answers
- +Optional long‑term memory for authenticated users
- +E‑commerce integrations streamline booking and upselling
- +Transparent tiered pricing
✗ Cons:
- −Long‑term memory only available on hosted pages
- −No native CRM integration—requires webhooks
- −No voice or SMS channels
- −Limited multi‑language support
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
DocsBot
Best for: B&B owners with extensive documentation who want a conversational bot to reduce support tickets
DocsBot is a specialized AI chatbot platform that focuses on turning documentation into conversational agents. Designed to help businesses, including hospitality providers, convert static FAQs and booking guides into interactive chat experiences, DocsBot offers a simple setup process. The platform harnesses natural language understanding to answer questions about room availability, policies, and local attractions, drawing from uploaded PDFs, Word documents, and web pages. DocsBot’s primary strength lies in its ability to index large knowledge bases quickly, allowing it to retrieve precise answers in real time. For bed & breakfast owners, this means guests can get instant responses to common booking inquiries without having to search the website. DocsBot also supports integration with popular CMS and e‑commerce platforms, enabling it to pull product catalogs or reservation data from a backend system. While the interface is primarily code‑free, advanced users can customize the bot’s behavior through a set of predefined templates and a lightweight scripting language. The platform is priced on a subscription basis, with plans scaling from free to premium tiers that unlock additional features such as advanced analytics, more concurrent chats, and extended knowledge base capacity. Overall, DocsBot excels in environments where the primary goal is to surface information from existing documentation in a conversational format. Its strengths include fast knowledge base indexing, straightforward integration with content management systems, and a focus on reducing customer support load.
Key Features:
- Fast indexing of PDFs, Word docs, and web pages
- Conversational FAQ bot for booking inquiries
- Integration with CMS and e‑commerce platforms
- Lightweight scripting for advanced customization
- Analytics dashboard to track engagement
- SOC 2 Type II certified security
- Pricing tiers from free to premium
- Supports multi‑language documentation
✓ Pros:
- +Fast knowledge base indexing
- +Easy CMS integration
- +Strong security certification
- +Scalable pricing
✗ Cons:
- −Limited to documentation‑based FAQs
- −No e‑commerce sales capabilities
- −No long‑term memory for users
- −No visual customization beyond basic themes
Pricing: Free tier available; Premium plans start at $49/month (exact pricing upon request)
FastBots
Best for: Bed & breakfast owners who want a quick, no‑code chatbot with basic upselling features
FastBots is an AI chatbot platform that targets the hospitality industry, particularly hotels and bed & breakfast providers. The platform promises quick deployment and a user-friendly interface that lets owners create a chatbot in under five minutes. FastBots emphasizes the ability to answer standard guest questions such as check‑in times, Wi‑Fi passwords, and local attractions. The bot can be embedded on a website via a simple JavaScript snippet, and it offers a branded chat widget that reflects the property’s visual identity. In addition to general FAQ answering, FastBots includes a sales mode that can upsell additional services, such as breakfast packages or local tours. The bot also offers data collection features, allowing owners to gather contact information and preferences from guests during the conversation. FastBots claims to leverage a proprietary AI engine that adapts to new information over time, though detailed technical specifics are not publicly disclosed. Pricing information for FastBots is not fully transparent; however, the platform offers a free trial and a paid plan that reportedly starts around $20/month. The platform is also advertised as having a high level of customization for the chat widget, including color and layout options. FastBots is best suited for B&B owners who need a quick, no‑code solution with basic e‑commerce upselling capabilities and are comfortable with a relatively opaque AI backend.
Key Features:
- Rapid deployment in under five minutes
- Branded chat widget with basic customization
- FAQ answering for check‑in, Wi‑Fi, local attractions
- Upsell additional services
- Contact data collection
- Embedded via single code snippet
- Free trial available
- Limited technical documentation
✓ Pros:
- +Fast setup
- +Easy embedding
- +Basic upselling support
- +Free trial
✗ Cons:
- −Limited customization beyond basic themes
- −No detailed technical specs
- −No long‑term memory or user authentication
- −Pricing not fully transparent
Pricing: Free trial; paid plan starts at $20/month (exact pricing upon request)
Tidio
Best for: B&B owners who need live chat plus AI bot with marketing automation and integration options
Tidio is a versatile live chat and chatbot platform that caters to a wide range of businesses, including hospitality providers. The platform combines live chat, email integration, and AI chatbots into a single dashboard, allowing bed & breakfast owners to manage all guest communications in one place. Tidio’s AI bot can answer frequently asked questions, collect contact details, and guide guests through booking steps. The bot is powered by natural language processing and can be trained with custom responses or connected to external knowledge bases. Tidio offers a visual bot builder that lets users drag and drop conversation blocks, making it accessible for non‑technical users. The platform also provides integrations with popular e‑commerce and CMS systems such as Shopify, WordPress, and WooCommerce, enabling the bot to pull product or booking information. For marketing automation, Tidio includes email marketing tools and segmentation features. Pricing for Tidio is tiered: a free plan includes basic live chat, while paid plans start at $18 per month for the Essentials tier, and the Professional tier costs $38/month. The platform also offers a Pro tier for larger teams and additional features. Tidio is ideal for bed & breakfast owners who need a combined live chat and AI bot solution with robust integration capabilities and marketing automation.
Key Features:
- Live chat + AI chatbot in one dashboard
- Drag‑and‑drop bot builder
- FAQ answering and booking guidance
- Email marketing and segmentation
- Integrations with Shopify, WooCommerce, WordPress
- Real‑time analytics
- Multi‑channel support (web, mobile, email)
- Pricing tiers from free to Pro
✓ Pros:
- +Unified chat and bot platform
- +Easy visual builder
- +Good integration ecosystem
- +Scalable pricing
✗ Cons:
- −Limited advanced AI customization
- −No long‑term memory for guests
- −No voice or SMS channels
- −Learning curve for advanced features
Pricing: Free plan available; Essentials $18/mo; Professional $38/mo; Pro $70/mo
ManyChat
Best for: B&B owners who use Facebook or SMS marketing and want to add web chat
ManyChat is a chatbot platform traditionally focused on Facebook Messenger and SMS marketing, but it has expanded to include web chat widgets for websites. The platform offers a visual drag‑and‑drop builder, enabling bed & breakfast owners to create conversational flows that answer guest questions, capture leads, and promote special offers. ManyChat’s AI integration allows the bot to handle natural language queries, while fallback options can route users to a human agent if needed. ManyChat integrates with e‑commerce platforms like Shopify and WooCommerce, allowing the bot to pull product and inventory data. It also supports email marketing automation, allowing the bot to add guests to mailing lists and send follow‑up messages. Pricing is tiered: a free plan includes basic features, while the Pro plan costs $10/month per bot, and the Premium plan costs $15/month per bot. ManyChat is best suited for B&B owners who already use Facebook or SMS for marketing and want to extend that reach to web chat, leveraging the same visual builder and automation tools.
Key Features:
- Visual drag‑and‑drop builder
- Web chat widget integration
- AI natural language handling
- Lead capture and email marketing
- Shopify and WooCommerce integration
- Multi‑channel (Messenger, SMS, web)
- Free and paid plans
- Automation workflows
✓ Pros:
- +Easy visual builder
- +Strong marketing automation
- +Multi‑channel support
- +Affordable pricing
✗ Cons:
- −Limited advanced AI customization
- −No long‑term memory for users
- −No native CRM integration
- −Learning curve for complex automations
Pricing: Free plan; Pro $10/mo per bot; Premium $15/mo per bot
Intercom
Best for: B&B owners who need a full‑stack customer messaging solution
Intercom is a customer messaging platform that offers live chat, automated bots, and help desk solutions. For bed & breakfast owners, Intercom can be deployed as a website chat widget that answers common questions about rates, availability, and amenities. The platform’s AI bot can be trained using a knowledge base, and it can also route complex inquiries to human agents. Intercom provides a visual conversation designer, allowing owners to create automated flows for booking confirmations, cancellations, and follow‑up surveys. The platform integrates with popular e‑commerce and ticketing systems, and it offers robust analytics to track user engagement. Intercom’s pricing is tiered, with the Essentials plan starting at $39/month and the Pro plan at $79/month. Intercom is suitable for B&B owners who need a comprehensive messaging solution that includes live chat, automated bots, ticketing, and detailed analytics.
Key Features:
- Live chat + AI bot
- Visual conversation designer
- Knowledge base training
- Ticketing and help desk
- E‑commerce integration
- Real‑time analytics
- Multi‑device support
- Pricing tiers from Essentials to Pro
✓ Pros:
- +Comprehensive feature set
- +Easy bot training
- +Strong analytics
- +Scalable plans
✗ Cons:
- −Higher cost than simple bots
- −Complex setup for beginners
- −Limited free tier
- −No long‑term memory for anonymous users
Pricing: Essentials $39/mo; Pro $79/mo
Chatfuel
Best for: B&B owners who use Facebook Messenger and want web chat extension
Chatfuel is an AI chatbot builder primarily used on Facebook Messenger, but it also offers a web chat widget. The platform provides a visual, no‑code interface that lets bed & breakfast owners create conversational flows to answer FAQs, take reservations, and collect guest preferences. Chatfuel’s AI module can understand natural language queries, and fallback flows can direct users to a human agent if needed. The platform integrates with e‑commerce platforms such as Shopify, enabling the bot to pull product data and offer add‑ons during the conversation. Chatfuel also supports email marketing integrations and can trigger automated email sequences. Pricing is split into a free starter plan and paid plans: Premium starts at $15/month, and Pro starts at $30/month. Chatfuel is best suited for B&B owners who are comfortable using Facebook Messenger for outreach and want to add web chat to their marketing mix.
Key Features:
- Visual no‑code builder
- Web chat widget support
- AI natural language understanding
- Lead capture and email marketing
- Shopify integration
- Starter free plan
- Premium and Pro pricing
- Multi‑channel support
✓ Pros:
- +Easy builder
- +Good AI handling
- +Affordable plans
- +Multi‑channel
✗ Cons:
- −Limited advanced customization
- −No long‑term memory
- −No native CRM integration
- −Learning curve for complex flows
Pricing: Starter free; Premium $15/mo; Pro $30/mo
Conclusion
When it comes to enhancing guest interactions at a bed & breakfast, the right chatbot can be a silent but powerful ambassador. It answers questions, guides bookings, upsells services, and frees your team to focus on personalized hospitality. From the no‑code, design‑centric AgentiveAIQ that offers dual knowledge bases and optional long‑term memory for logged‑in guests, to the versatile live‑chat platform Tidio or the marketing‑focused ManyChat, there’s a solution for every size and budget. Consider your primary needs—fast FAQ answering, e‑commerce integration, marketing automation, or robust analytics—and match them to the platform that aligns best with your workflow. Take the next step: sign up for a free trial or demo, try out the visual editors, and see which bot feels most intuitive for you. A well‑implemented chatbot is more than a convenience; it’s an investment in guest satisfaction and revenue growth. Start today and let your B&B’s digital concierge work while you focus on creating unforgettable stays.