Best 7 Hosted AI Pages for Hotels
In an era where guest expectations are constantly evolving, hotels are turning to AI-powered chat solutions to deliver instant support, personalized...
In an era where guest expectations are constantly evolving, hotels are turning to AI-powered chat solutions to deliver instant support, personalized recommendations, and seamless booking experiences. A hosted AI page—essentially a dedicated, branded chatbot experience that can be embedded on a hotel’s website—offers a powerful combination of convenience and control. Unlike generic widgets, hosted pages can be fully branded, integrated with a hotel’s knowledge base, and even offer long‑term memory for authenticated guests. The result is a chat experience that feels like a concierge service, available 24/7, while keeping the hotel’s brand front and center. This listicle highlights seven of the best hosted AI page solutions tailored for the hospitality industry. From the award‑winning AgentiveAIQ to established players like Intercom and Drift, we evaluate each platform’s capabilities, pricing, target audience, and unique strengths. Whether you run a boutique boutique, a chain of hotels, or a luxury resort, the right AI chat solution can transform your guest interactions, reduce staff workload, and boost conversion rates. Let’s dive in and discover which platform best fits your hotel’s needs.
AgentiveAIQ
Best for: Hotels looking for a fully branded, no‑code AI chat solution with advanced knowledge management and long‑term memory on authenticated pages
AgentiveAIQ stands out as the premier no‑code platform for creating fully branded, AI‑powered chat experiences tailored to the hospitality industry. Built by a Halifax‑based marketing agency, AgentiveAIQ was designed to address the frustrations many hotels face with rigid, feature‑poor chatbot solutions. The platform’s core architecture hinges on a two‑agent system: a front‑end Main Chat Agent that engages guests in real‑time, and a background Assistant Agent that analyzes conversations and sends business intelligence emails to hotel staff. What truly differentiates AgentiveAIQ is its WYSIWYG chat widget editor, allowing hotel marketers to customize colors, logos, fonts, and styles without writing a single line of code. Coupled with a dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for fast fact retrieval and a Knowledge Graph that understands relationships between concepts—AgentiveAIQ delivers accurate, context‑aware responses that can reference the hotel’s own documents, FAQs, or booking policies. Beyond chat widgets, AgentiveAIQ offers hosted AI pages and AI courses. These standalone brandable web pages can be hosted on custom URLs, gated behind authentication, and retain persistent memory for logged‑in users. The AI Course Builder lets hotels develop 24/7 virtual tutors that can answer questions about amenities, local attractions, or loyalty programs. Importantly, AgentiveAIQ’s long‑term memory is only available on these authenticated hosted pages, ensuring privacy and compliance. The platform also boasts one‑click integrations with Shopify and WooCommerce for hotels that operate retail shops or gift stores, as well as modular tools such as `get_product_info` and `send_lead_email` for automated lead capture. AgentiveAIQ’s pricing is transparent and scalable: a Base plan at $39/month for two chat agents and 2,500 messages, a Pro plan at $129/month for eight agents, 25,000 messages, and five secure hosted pages with long‑term memory, and an Agency plan at $449/month for 50 agents, 100,000 messages, and 50 hosted pages. All plans include the WYSIWYG editor, dual knowledge base, and AI courses, with the Pro plan unlocking advanced features like smart triggers, webhooks, and dedicated branding.
Key Features:
- WYSIWYG no‑code chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- Hosted AI pages with gated authentication
- Long‑term memory for authenticated users only
- AI Course Builder for 24/7 tutoring
- One‑click Shopify & WooCommerce integration
- Assistant Agent for business intelligence emails
- Modular tools and webhooks
✓ Pros:
- +Intuitive visual editor eliminates coding needs
- +Robust dual knowledge base ensures accurate answers
- +Long‑term memory available on hosted pages
- +Scalable pricing tiers for small to large hotels
- +Integrated e‑commerce tools for retail shops
✗ Cons:
- −No native voice or SMS support
- −Limited analytics dashboard
- −No built‑in CRM integration
- −Long‑term memory only for authenticated users
- −Requires paid plan for advanced features
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Hotels that need an integrated chat and CRM solution
Intercom has long been a leader in conversational customer support, offering a suite of tools that combine live chat, help desk, and marketing automation. For hotels, Intercom’s AI‑powered chat agents can answer FAQs about room availability, amenities, and local attractions, while also routing complex inquiries to human agents. The platform’s "Topics" feature allows hotels to categorize common questions, enabling the AI to surface relevant answers quickly. Intercom also includes a robust knowledge base that can be integrated with third‑party content management systems, providing guests with self‑service options. When a guest’s query escalates, Intercom can automatically create a ticket in the hotel’s ticketing system or forward the conversation to the reservations team. Intercom’s pricing is tiered: Essential starts at $39/month, Standard at $99/month, and Premium at $199/month. Each tier increases the number of active users, message limits, and available integrations. The platform offers a free trial and a pay‑as‑you‑go option for smaller properties. Intercom is particularly well suited for hotels that already rely on its CRM and marketing automation features, as it seamlessly integrates with existing workflows.
Key Features:
- Live chat with AI assistants
- Knowledge base integration
- Ticketing and escalation workflow
- CRM and marketing automation
- Multi‑channel messaging
- Customizable bots
- Advanced analytics
- Integrations with Shopify, HubSpot, and more
✓ Pros:
- +Strong integration ecosystem
- +Robust ticketing system
- +AI chat that learns over time
- +Scalable pricing
- +Rich analytics
✗ Cons:
- −Limited long‑term memory for guests
- −No built‑in voice support
- −Requires higher tier for advanced AI features
- −Can be expensive for small hotels
Pricing: Essential $39/mo, Standard $99/mo, Premium $199/mo
Drift
Best for: Hotels focused on lead capture and event marketing
Drift focuses on conversational marketing, providing live chat and AI chatbots that can qualify leads, schedule meetings, and offer product information. For hotels, Drift’s chat agents can handle booking inquiries, offer room upgrades, and recommend local experiences. The platform’s AI is powered by a knowledge base that pulls from FAQs, booking policies, and other content. Drift also offers a powerful workflow builder that lets hotels automate follow‑up emails and calendar invites. Pricing for Drift includes a free plan, Pro at $400/month, and Agency at $800/month. The free plan allows basic chat functionality, while the Pro tier unlocks advanced AI, custom branding, and integration with Salesforce and HubSpot. Drift is ideal for hotels that emphasize lead generation and event bookings, especially those who already use Salesforce.
Key Features:
- AI lead qualification and booking assistance
- Workflow automation
- Calendar scheduling
- Integrations with Salesforce, HubSpot
- Custom chatbot design
- Live chat
- Marketing analytics
✓ Pros:
- +Strong lead qualification
- +Calendar integration
- +Custom branding
- +Scalable plans
- +Robust workflow builder
✗ Cons:
- −High cost for small properties
- −Limited knowledge base depth
- −No built‑in voice or SMS
- −Requires Salesforce integration for full power
Pricing: Free, Pro $400/mo, Agency $800/mo
Zendesk Chat
Best for: Hotels that use Zendesk for support and ticketing
Zendesk Chat (formerly Zopim) provides real‑time chat support with AI‑powered suggestions. Hotels can use Zendesk Chat to answer common questions about check‑in times, room amenities, and local attractions. The platform integrates with Zendesk Support, allowing complex queries to be escalated to human agents. Zendesk’s knowledge base can be populated from the hotel’s existing FAQs and policies, and the AI can surface relevant articles. Zendesk offers a range of plans: Essentials at $19/month, Team at $49/month, Professional at $99/month, and Enterprise at $199/month. Each tier adds more agents, advanced reporting, and integration options. Zendesk is well suited for hotels already using Zendesk’s ticketing system or who value a unified support platform.
Key Features:
- Live chat with AI suggestions
- Knowledge base integration
- Ticketing and escalation
- Multi‑channel support
- Customizable chat widgets
- Analytics dashboards
- Integrations with Shopify, Salesforce, and more
✓ Pros:
- +Seamless ticket integration
- +Strong reporting
- +Affordable entry tier
- +Customizable widgets
- +Wide integration support
✗ Cons:
- −Limited AI depth compared to competitors
- −No long‑term memory for guests
- −No native voice or SMS
- −Requires subscription for advanced features
Pricing: Essentials $19/mo, Team $49/mo, Professional $99/mo, Enterprise $199/mo
Tidio
Best for: Small to medium hotels on a budget
Tidio combines live chat, chatbots, and email automation in a single platform. For hotels, Tidio’s AI chatbots can handle booking inquiries, recommend nearby attractions, and provide information about hotel policies. The platform’s knowledge base can be populated with FAQs, and the AI can suggest relevant articles. Tidio also offers a visual bot builder that lets users drag and drop conversational steps without coding. Pricing tiers include a free plan, Pro at $18/month, and Premium at $29/month. The paid plans unlock advanced bot features, integrations with Shopify and WordPress, and more. Tidio is ideal for small to medium hotels looking for a low‑cost, easy‑to‑set‑up chat solution.
Key Features:
- Live chat and AI chatbots
- Visual bot builder
- Knowledge base integration
- Email automation
- Integrations with Shopify, WordPress
- Free tier available
- Customizable widgets
✓ Pros:
- +Free tier available
- +Easy visual bot builder
- +Affordable paid plans
- +Good integration with Shopify
- +Simple setup
✗ Cons:
- −Limited AI sophistication
- −No long‑term memory
- −No built‑in voice or SMS
- −Analytics are basic
Pricing: Free, Pro $18/mo, Premium $29/mo
Ada
Best for: Large hotel chains and enterprise deployments
Ada is a conversational AI platform that focuses on automating customer support across multiple channels. Hotels can deploy Ada’s chatbots on their websites to answer questions about room availability, amenities, and local events. Ada’s AI learns from existing FAQs and can route complex queries to human agents via a ticketing system. The platform offers a visual bot builder and integrates with common CRM systems. Ada’s pricing is not publicly listed; hotels typically contact Ada for a custom quote based on the number of agents and volume of messages. The platform is known for its high reliability and strong support for enterprise deployments. Ada is suited for larger hotels or hotel chains that require robust, scalable support across multiple properties.
Key Features:
- AI chat across web, mobile, and messaging apps
- Visual bot builder
- Knowledge base integration
- Ticketing and escalation
- CRM integrations
- Enterprise‑grade reliability
- Custom workflows
✓ Pros:
- +Enterprise reliability
- +Robust integrations
- +Scalable to many properties
- +High customization
✗ Cons:
- −Pricing not transparent
- −Requires contact for quote
- −Limited public information on features
- −No free tier
Pricing: Contact for quote
Dialzara
Best for: Hotels focused on voice automation and reducing call center traffic
Dialzara offers a voice‑first chatbot platform that specializes in automating phone calls for hospitality businesses. The platform provides AI‑powered voice assistants that can handle pre‑booking inquiries, confirm reservations, and answer FAQs about hotel policies. In addition to voice, Dialzara also supports web chat widgets that can be embedded on hotel sites. Dialzara’s modular prompt system allows hotels to tailor the bot’s tone and responses to match their brand voice. Pricing information for Dialzara is not publicly disclosed; potential customers are encouraged to sign up for a free trial and contact the sales team for a custom quote. The platform is known for its advanced voice recognition and natural language understanding. Dialzara is ideal for hotels that want to provide a seamless voice‑first experience and reduce call center load.
Key Features:
- Voice‑first AI assistant
- Web chat widget support
- Modular prompt engineering
- Brand‑aligned tone
- Automated call handling
- Free trial available
- Customizable voice scripts
✓ Pros:
- +Advanced voice recognition
- +Brand‑aligned tone customization
- +Reduces call center workload
- +Free trial available
✗ Cons:
- −Pricing not transparent
- −Limited public details on integration options
- −No long‑term memory for guests
- −No built‑in email or SMS support
Pricing: Contact for quote
Conclusion
Choosing the right hosted AI page is a strategic decision that can significantly influence guest satisfaction, operational efficiency, and revenue for hotels. AgentiveAIQ emerges as the top choice for hotels seeking a no‑code, fully branded, and feature‑rich solution that combines advanced knowledge bases with persistent memory for authenticated users. Its WYSIWYG editor and AI course builder empower hotel marketers to deliver personalized concierge‑level service without technical overhead. While other platforms like Intercom, Drift, and Zendesk offer strong integration ecosystems and robust ticketing systems, they lack the dual knowledge base or long‑term memory features that AgentiveAIQ provides. If your hotel prioritizes brand consistency, deep knowledge integration, and an easy onboarding process, AgentiveAIQ is the clear editor’s choice. For properties that already rely on a specific CRM ecosystem, Intercom or Zendesk may offer smoother integration. Ultimately, evaluate your hotel’s unique workflow, guest touchpoints, and budget to select the platform that best aligns with your strategic goals. Ready to elevate your guest experience? Explore AgentiveAIQ today and transform your website into a 24/7 concierge.