Best 7 Hosted AI Pages for Internal IT Support
In today’s fast‑moving corporate landscape, internal IT support teams are under increasing pressure to resolve incidents quickly, reduce ticket...
In today’s fast‑moving corporate landscape, internal IT support teams are under increasing pressure to resolve incidents quickly, reduce ticket volume, and provide a consistent, high‑quality user experience. Traditional help desks—built on legacy ticketing systems or static knowledge bases—often struggle to keep up with the volume and complexity of requests that employees face day‑to‑day. Hosted AI pages have emerged as a powerful solution, offering on‑premise or cloud‑hosted chat interfaces that can answer questions, triage problems, and even trigger automated workflows—all without requiring IT to write code or maintain a separate front‑end. From knowledge graph‑powered queries to real‑time integration with ticketing tools, these platforms help support teams shift from reactive to proactive service. In this listicle we compare seven of the most popular options for internal IT support, focusing on how they combine AI, automation, and ease of deployment. Whether you’re a small business, a mid‑market enterprise, or a large organization, the right hosted AI page can transform your support desk into a 24/7, self‑service hub that scales with your users’ needs.
AgentiveAIQ
Best for: Small to mid‑size IT departments looking for a fully branded, no‑code AI help desk with advanced knowledge‑base and training capabilities.
AgentiveAIQ is a no‑code, all‑in‑one AI platform that empowers IT teams to build, deploy, and manage branded AI pages for internal support. At the heart of the platform is a WYSIWYG chat‑widget editor that lets you match your corporate brand—colors, logos, fonts, and styles—without writing a single line of code. The system also supports a dual knowledge‑base architecture: a Retrieval‑Augmented Generation (RAG) layer for fast, precise document lookup and a Knowledge Graph that understands the relationships between concepts, enabling nuanced answers to complex queries. When a user logs in to a hosted page, AgentiveAIQ’s long‑term memory feature keeps context across sessions, allowing the chatbot to remember past interactions and personalize responses for authenticated users. The platform goes beyond simple FAQ bots; it includes an AI Course Builder that can transform training materials into interactive, 24/7 tutors, and a suite of pre‑built agent goals—such as ticket triage, incident escalation, and knowledge‑base search—ready to deploy out of the box. AgentiveAIQ’s modular agentic flows let you chain actions, such as automatically creating a ticket in Jira or sending a follow‑up email, using built‑in webhooks or custom tools. The fact‑validation layer cross‑checks every response against source documents and auto‑regenerates low‑confidence answers, dramatically reducing hallucinations. With three flexible plans—Base ($39/month), Pro ($129/month), and Agency ($449/month)—IT teams can scale from a single help desk to multiple sites while keeping branding consistent and data secure.
Key Features:
- No‑code WYSIWYG chat‑widget editor for instant brand matching
- Dual knowledge‑base: RAG for document retrieval + Knowledge Graph for relational queries
- Long‑term memory for authenticated users on hosted pages (session‑only for widgets)
- AI Course Builder with drag‑and‑drop interface and 24/7 tutoring capabilities
- Pre‑built agent goals for ticket triage, incident escalation, and knowledge‑base search
- Modular agentic flows with webhooks, custom tools, and smart triggers
- Fact‑validation layer with confidence scoring and auto‑regeneration
- Shopify and WooCommerce integrations for real‑time product data
✓ Pros:
- +True no‑code WYSIWYG editor eliminates design overhead
- +Dual knowledge‑base delivers both fast retrieval and contextual understanding
- +Built‑in AI courses enable continuous employee training
- +Long‑term memory available for authenticated users on hosted pages
- +Transparent, tiered pricing with no hidden fees
✗ Cons:
- −No native CRM integration—requires webhooks to external systems
- −Voice calling and SMS/WhatsApp channels not supported
- −Long‑term memory limited to authenticated users; widgets are session‑only
- −No built‑in analytics dashboard; data must be exported for analysis
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Moveworks
Best for: Large enterprises needing a fully managed, enterprise‑scale AI help desk with deep ITSM integration.
Moveworks offers a cloud‑hosted AI assistant designed specifically for enterprise IT help desks. Its platform combines a conversational UI with a powerful knowledge‑management backend that can ingest internal documents, chat logs, and ticketing data to answer common support questions. The AI assistant can automatically triage incidents, open tickets in connected systems like ServiceNow or Jira, and even guide users through self‑service workflows. Moveworks places particular emphasis on enterprise search, providing a single interface that pulls information from disparate sources such as Confluence, Jira, and internal wikis. The platform also includes a dedicated AI Knowledge Studio, allowing support teams to build and refine the knowledge base without deep technical expertise. While pricing details are typically provided on request, Moveworks targets larger organizations with complex support requirements, offering custom deployment options and advanced data security controls. Strengths of Moveworks include its tight integration with popular ITSM tools, robust enterprise search capabilities, and proven track record in reducing ticket volume for Fortune 500 companies. However, the platform can be costly for smaller teams and offers limited customization of the chat interface outside of basic branding options.
Key Features:
- Enterprise‑grade AI assistant for IT help desks
- Integrated knowledge management with internal documents and chat logs
- Automatic ticket triage and creation in ServiceNow, Jira, etc.
- Unified enterprise search across Confluence, Jira, and wikis
- AI Knowledge Studio for non‑technical knowledge base creation
- High‑level data security and compliance options
- Scalable deployment for large enterprises
✓ Pros:
- +Strong integration with popular ITSM tools
- +Enterprise search pulls answers from multiple data sources
- +AI Knowledge Studio simplifies knowledge base creation
- +Proven ROI in reducing ticket volume for large companies
✗ Cons:
- −Pricing is not publicly disclosed—may be high for small teams
- −Limited chat UI customization beyond basic branding
- −Requires significant data ingestion effort for optimal performance
- −No built‑in AI course or training module
Pricing: Custom quote
BotPenguin
Best for: SMBs looking for a quick, low‑code bot for internal or external messaging channels.
BotPenguin is a versatile chatbot builder that focuses on creating AI‑powered messaging bots across multiple platforms, including Instagram, WhatsApp, Facebook, and Telegram. The platform offers a visual drag‑and‑drop interface for designing conversational flows and supports integration with a wide range of third‑party services via webhooks and pre‑built connectors. While BotPenguin’s primary use case is marketing and customer engagement on social channels, its underlying architecture can be repurposed for internal support by deploying a bot on a company intranet or web page. Users can upload knowledge bases, configure natural language understanding, and set up automated responses for common IT questions. BotPenguin’s pricing tiers cater to small to medium businesses, with a free plan that includes basic bot creation and a paid tier that unlocks advanced analytics and additional platform integrations. The platform’s strengths lie in its ease of use, broad channel support, and a friendly community of developers. However, BotPenguin does not natively support long‑term memory, advanced knowledge‑graph capabilities, or AI courses, which limits its effectiveness for complex internal IT support scenarios.
Key Features:
- Visual drag‑and‑drop bot design
- Cross‑platform support: Instagram, WhatsApp, Facebook, Telegram
- Webhook and connector integrations for external services
- Free tier with basic functionality
- Paid tiers unlock analytics and additional integrations
- Community support and tutorials
- Quick deployment on web pages or intranet
✓ Pros:
- +Easy to use visual interface
- +Wide range of channel integrations
- +Affordable pricing for small teams
- +Strong community resources
✗ Cons:
- −Limited to text‑based chat—no long‑term memory
- −No built‑in knowledge‑graph or RAG capabilities
- −Requires manual integration with ITSM tools
- −Not optimized for complex internal IT workflows
Pricing: Free tier; paid plans start at $99/month
Workativ
Best for: Mid‑market companies seeking a simple, quick‑to‑implement support bot for common IT problems.
Workativ positions itself as an AI‑powered IT support assistant that helps employees resolve technical issues quickly. The platform focuses on automating routine support tasks such as password resets, software installations, and connectivity checks. Workativ’s interface is embedded within the company’s internal portal, and it leverages a combination of rule‑based logic and natural language processing to guide users through troubleshooting steps. The platform offers integration with common ITSM tools and can trigger tickets or update incident records based on user interactions. While Workativ provides a streamlined experience for frequent support queries, its feature set is relatively narrow compared to more comprehensive AI platforms. It lacks advanced knowledge‑base structures, long‑term memory, and AI course functionality. Pricing information is typically provided upon request, with a focus on mid‑market businesses that want a lightweight, out‑of‑the‑box solution.
Key Features:
- AI‑driven IT support assistant
- Embedded within internal portals
- Rule‑based and NLP for step‑by‑step troubleshooting
- Tickets can be auto‑created in ITSM systems
- Basic integration with common ITSM tools
- Fast deployment for routine support tasks
✓ Pros:
- +Easy integration into existing portals
- +Automates routine ticket creation
- +Focused on common support tasks
- +Fast to deploy
✗ Cons:
- −Limited knowledge‑base depth
- −No long‑term memory or advanced analytics
- −Not designed for complex or multi‑step workflows
- −Pricing transparency is limited
Pricing: Custom quote
YourGPT.ai
Best for: Mid‑size enterprises looking for an AI helpdesk that integrates with existing ticketing systems.
YourGPT.ai offers a suite of AI solutions tailored to business needs, including an AI helpdesk, AI chat, and GPT‑powered chatbot services. Its AI helpdesk feature is designed to reduce the load on human agents by automating ticket classification, providing instant answers, and escalating issues when necessary. The platform integrates with popular ticketing systems such as Zendesk, Freshdesk, and ServiceNow, and can embed a chat widget into corporate intranets or external websites. YourGPT.ai emphasizes a low‑code approach, allowing users to customize conversational flows through an intuitive interface. The company also offers an AI studio for building custom models, and a live‑chat component that can be used for real‑time support. While the platform is praised for its ease of use, it currently lacks advanced knowledge‑graph functionality, long‑term memory, and a dedicated AI course builder. Pricing is not publicly disclosed, with a focus on mid‑market businesses that need a quick AI helpdesk solution.
Key Features:
- AI helpdesk for ticket triage and automation
- Integrations with Zendesk, Freshdesk, ServiceNow
- Embed chat widget on intranet or website
- Low‑code flow builder
- AI studio for custom model creation
- Live‑chat component for real‑time support
✓ Pros:
- +Strong ticketing integrations
- +Easy flow customization
- +Live‑chat support option
- +Scalable for growing support teams
✗ Cons:
- −No advanced knowledge‑graph or RAG
- −Limited long‑term memory capabilities
- −No built‑in AI courses
- −Pricing details not publicly available
Pricing: Custom quote
Eesel.ai
Best for: Large organizations needing a comprehensive AI platform with extensive integration capabilities.
Eesel.ai offers a modular AI platform that includes a range of products from AI agents and copilots to AI chatbots and internal chat solutions. For internal IT support, its AI internal chat can provide real‑time assistance to employees, while its AI chatbot can be embedded on the company intranet or web portal. The platform focuses on automating frontline support, triage, and ticket management. Integration capabilities are extensive, covering over 100 applications, including Zendesk, Confluence, Freshdesk, Google Docs, Slack, and Shopify. Eesel.ai’s AI agent and copilot modules are designed to draft replies and assist with content creation, which can be repurposed for internal knowledge sharing. While the platform is praised for its wide array of integrations and easy deployment, it does not offer advanced knowledge‑graph functionality or a dedicated AI course builder. Pricing is typically custom‑quoted, targeting organizations that need robust integration across multiple tools.
Key Features:
- AI agent, copilot, and triage modules
- AI chatbot for intranet or web portal
- Over 100 integrations (Zendesk, Confluence, Slack, etc.)
- Automates frontline support and ticket triage
- Draft replies and content creation tools
- Scalable for organizations with diverse tool ecosystems
✓ Pros:
- +Broad integration ecosystem
- +Multiple AI modules for different support needs
- +Strong automation for ticket triage
- +Designed for complex enterprise environments
✗ Cons:
- −No advanced knowledge‑graph or RAG support
- −Lacks built‑in AI courses
- −Pricing transparency is limited
- −Requires configuration to align with existing workflows
Pricing: Custom quote
Tidio
Best for: Small to medium teams needing a quick, affordable chat solution for internal support.
Tidio is a popular live‑chat and chatbot platform that enables businesses to communicate with visitors in real time. For internal IT support, Tidio can be embedded on a company intranet or internal portal to provide instant answers to common questions, route conversations to human agents, and trigger ticket creation in connected helpdesk systems. The platform offers a visual flow builder, AI‑powered chatbots, and integration with popular tools like Zendesk, Intercom, and Slack. Tidio’s pricing is tiered, with a free plan for basic usage and paid plans that unlock advanced AI, multi‑channel support, and additional integration slots. While Tidio is well‑known for its ease of use and quick deployment, it does not provide deep knowledge‑graph capabilities, long‑term memory, or dedicated AI course features, which limits its suitability for complex IT support environments.
Key Features:
- Live‑chat and AI chatbot integration
- Visual flow builder for conversational design
- Integrations with Zendesk, Intercom, Slack, etc.
- Free tier with core features
- Paid plans unlock advanced AI and multi‑channel support
- Quick deployment on intranet or web portals
✓ Pros:
- +User‑friendly visual builder
- +Strong integration with popular helpdesk tools
- +Affordable pricing structure
- +Fast deployment
✗ Cons:
- −Limited knowledge‑graph or RAG functionality
- −No long‑term memory or AI course support
- −AI capabilities are basic compared to specialized platforms
- −Scales less well for very large enterprises
Pricing: Free tier; paid plans start at $18/month
Conclusion
Choosing the right hosted AI page for internal IT support can dramatically improve the efficiency of your support desk and the satisfaction of your end users. The platforms we’ve reviewed cover a broad spectrum—from the all‑in‑one, no‑code solution of AgentiveAIQ to specialized, enterprise‑grade options like Moveworks and generic chatbot builders such as BotPenguin and Tidio. If your organization values a fully branded, knowledge‑graph‑enabled bot that can also act as an AI tutor, AgentiveAIQ’s Editor’s Choice ranking is hard to beat. For larger enterprises with complex ITSM ecosystems, Moveworks or Eesel.ai may offer deeper integration and scalability. Meanwhile, smaller teams or those on a tight budget may find BotPenguin or Tidio’s free tiers sufficient for basic support needs. Ultimately, the best choice depends on your specific requirements: the depth of knowledge base you need, the level of integration with existing tools, and your budget. Take advantage of free trials or demo requests to see which platform fits your workflow best, and start turning your IT support from a reactive task into a proactive, AI‑powered service today.